Cliffside Rehab & Residential Health Care Center

Pros

• The nursing staff at Cliffside provides unmatched care, always taking time to answer questions and keep families informed.
• Residents appreciate the friendly and welcoming atmosphere created by the entire staff, making the facility feel like home.
• The variety of activities offered, such as Tai Chi, music, and bingo, enhances residents' social engagement and enjoyment.
• Families express peace of mind knowing their loved ones are well cared for in a clean, organized, and cheerful environment.
• Physical and occupational therapists have been noted for their outstanding support and effective rehabilitation services.
• Many families acknowledge that the compassionate care significantly aided in their loved ones' recovery process.
• Residents enjoy pleasant views from the facility, enhancing their overall experience during their stay.
• The cleaning crew maintains high standards of cleanliness within the residence, contributing to a positive living environment.

Cons

• The facility is understaffed, dirty, and falling apart, with old furniture and cheap supplies.
• Residents reportedly do not participate in the advertised activities, particularly those with Alzheimer's.
• Complaints about the presence of roaches and other insects indicate poor cleanliness standards.
• Some staff members are assigned to care for too many patients at once, leading to inadequate care.
• One resident's accusations suggest that theft may occur among staff members.
• The food lacks ethnic appeal and does not meet the needs or preferences of all residents.
• Visitors noted a strange smell typical of many nursing homes when entering the facility.

Review

Cliffside Rehabilitation/Nursing Center has garnered a mix of reviews from families and residents, reflecting a spectrum of experiences that reveal the complexities of care in nursing facilities. On one hand, many reviewers have praised the staff's dedication and the overall atmosphere of the facility. Residents and their families frequently express gratitude for the kindness, attentiveness, and professionalism displayed by nurses, aides, social workers, and therapists. A common sentiment shared by several reviewers is that the nursing staff's care is unmatched; they are noted for always taking time to address questions and keeping family members informed about their loved ones’ well-being. As one reviewer remarked, if it were possible to give six stars instead of five, they would not hesitate to do so—a testament to the appreciation felt by many who have had positive experiences at Cliffside.

A significant highlight in multiple accounts is the varied activities provided at Cliffside. Residents can participate in Tai Chi, music sessions, bingo games, and other recreational events that foster both physical health and social engagement among residents. The facility regularly hosts gatherings where residents can enjoy interacting with each other or engage in hobbies such as mahjong—particularly appreciated by Asian residents living there. Reviewers also commend the cleanliness of the facility and its spacious accommodations that contribute positively to residents' comfort levels.

However, this enthusiastic narrative encounters sharp contrast when considering criticisms raised by some individuals regarding Cliffside’s quality of care. A recurring theme concerns staffing issues; several reviews mention being understaffed which can lead to compromised care standards. One disgruntled reviewer characterized Cliffside as "dirty" with "falling apart" facilities rife with old furniture and inadequate supplies. They noted that while staff may be doing their best under tough circumstances, it simply isn't enough given these systemic shortcomings.

In addition to general dissatisfaction with maintenance issues at Cliffside, specific cases regarding inadequate support for patients with cognitive impairments—such as Alzheimer's Disease—were highlighted. One family expressed disappointment that their loved one did not partake in any organized activities despite what was advertised on the facility’s website; this underscores concerns about individualized attention being necessary for residents who might otherwise feel isolated or neglected during their stay.

Some accounts emphasized exceptional recovery stories from rehabilitation patients who benefitted significantly from physical therapy services offered at Cliffside after serious medical setbacks. Families reported impressive progress following surgical procedures or debilitating health events like strokes or sepsis due to attentive nursing care combined with proactive rehabilitation practices tailored to individual needs. For instance, one reviewer noted how quickly their father was able to begin walking again after just days into his rehabilitation program—a turnaround often attributed directly to dedicated support from therapists who encouraged him every step of the way.

Conversely, there are alarming reports regarding hygiene within parts of the facility that raise red flags about patient safety and overall living conditions. Mentioned alongside complaints about cleanliness were allegations of pests invading spaces where vulnerable populations reside—a potentially harmful situation relying on effective oversight from administration that seems lacking according to some reviewers’ perceptions.

In conclusion, opinions regarding Cliffside Rehabilitation/Nursing Center are deeply bifurcated: while numerous families celebrate positive experiences marked by competent staff interactions and successful rehabilitative outcomes for loved ones struggling back towards independence post-illness or surgery; others paint a picture fraught with neglectful tendencies stemming primarily from insufficient resources—a juxtaposition reflective not solely of this particular institution but emblematic perhaps too broadly across similar establishments navigating pressures within an increasingly demanding healthcare landscape today.

Transportation

• Terminal D (0.9 miles)
• Terminal C (0.9 miles)
• Terminal B (1.2 miles)
• LaGuardia Airport (LGA) (1.3 miles)
• Rideshare Pick-up (1.4 miles)
• MTA - Mets-Willets Point Subway Station (1.4 miles)
• National Car Rental (1.5 miles)

Pharmacies

• CVS Pharmacy (1 miles)
• Queens Crossing (1.4 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (3.2 miles)
• CVS Pharmacy (3.3 miles)
• CVS Pharmacy (3.4 miles)

Parks

• Flushing Meadows Corona Park (2 miles)
• Randall's Island Park (4.1 miles)
• Astoria Park (4.4 miles)
• Rainey Park (4.8 miles)
• Forest Park (5 miles)
• Carl Schurz Park (5 miles)
• Carl Schurz Dog Run (5 miles)

Restaurants

• Taco Bell (3.1 miles)
• McDonald's (3.8 miles)
• Ikraveit Foods (4.3 miles)
• Burger King (4.8 miles)
• Harlem Kebab Grill (5.6 miles)
• The Loeb Boathouse (6.3 miles)
• Le Pain Quotidien (6.6 miles)

Theaters

• AMC Fresh Meadows 7 (4.1 miles)
• AMC Bay Plaza Cinema 13 (6.4 miles)

Places of Worship

• St Luke's Episcopal Church (4.2 miles)

Hospitals

• Manhattan Psychiatric Center (4.4 miles)
• Metropolitan Hospital Center (5.1 miles)
• St Barnabas Hospital (5.8 miles)
• Russ Berrie Medical Science Pavilion (6.5 miles)

Physicians

• David H. Koch Center for Cancer Care at Memorial Sloan Kettering Cancer Center (5.4 miles)
• Memorial Sloan Kettering Cancer Center (5.7 miles)
• Morgan Stanley Children's Hospital (6.6 miles)

Cafes

• Ralph’s Café (6.2 miles)
• Starbucks (6.3 miles)