Waterview Nursing Care Center in Flushing, NY
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Information last verified:
119 15 27Th Avenue, Flushing, NY 11354
For more information about senior living options: (844) 490-3973
The staff are compassionate, attentive, and treat residents with dignity and respect. The facility is clean, well-maintained, and welcoming for residents and visitors. Rehab and therapy teams are top-notch and focused on helping residents regain independence. Administration is organized, responsive, and quick to resolve issues. The environment is warm, homey, and family-oriented. Leadership sets a high standard for care through dedication and integrity. The location by the water provides a calming and beautiful atmosphere. Communication with families is clear, reassuring, and proactive. Families report peace of mind and gratitude for the thoughtful care. The center consistently goes above and beyond to support residents and their loved ones.
On several occasions, random patients entered her room to take her belongings, and staff did not respond promptly when she screamed for help. The call bell was often out of reach or not functioning, leaving her unable to call for assistance. She was not given pain medication for two days because the orders were missing and were only addressed after being raised by family. Her shoes were lost and had to be replaced, and she endured heat in the room with a nurse who argued about opening a window. The majority of staff were described as rude, with only a few truly caring. A roommate with severe dementia was allegedly subjected to verbal abuse by workers. One reviewer stated the rehab center was horrible, citing unprofessional and uncaring staff, infrequent doctor visits, and alleged misinformation about services. Another reviewer said the administration was terrible and that patients were left in soiled diapers for hours waiting to be changed.Waterview Nursing Care Center in Flushing is best suited for families seeking a rehab-oriented or long-term care environment that blends high-caliber clinical care with a warm, home-like atmosphere. The community excels when a loved one needs skilled nursing support alongside robust physical, occupational, and rehabilitation services, delivered by a team that communicates clearly and treats residents with genuine dignity. The setting, clean, well-maintained, and aesthetically welcoming with water views, supports a calm, hopeful mindset for recovery and daily living. This is not a minimalist or “bare bones” operation; it is a flagship option for those who want a facility that feels like a real community where staff investment translates into tangible progress and everyday reassurance.
Those weighing alternatives should consider Waterview if the priority is not merely a bed with supervision but an integrated network of rehab, nursing, and therapeutic disciplines that coordinates around recovery goals. However, families should explore other options if a resident demands heightened security, unwavering medication precision, or highly specialized dementia care with consistently proven safety protocols. A few reviews flag serious lapses in med administration, call-button access, and room safety, and while these appear to be isolated, they illuminate the reality that staffing dynamics and systems matter. For residents with complex behavioral needs or advanced cognitive impairment requiring constant monitoring, a facility with a more singular focus on memory care and tighter risk management might be worth evaluating.
On balance, the strongest positives at Waterview arrive in the clinical and relational domains. The nursing and rehabilitation teams are widely praised for expertise, responsiveness, and an approach that blends professionalism with genuine kindness. Therapists work hard to push for independence while preserving comfort, and the overall care team is described as cohesive and patient-centered. Cleanliness and upkeep reinforce the sense of a hospital-grade discipline conducted in a welcoming, residential setting. Administrative leadership is repeatedly identified as accessible, proactive, and focused on smooth transitions, from hospital to rehab to discharge, an attribute that makes a meaningful difference for families navigating complex care journeys. The atmosphere is consistently described as welcoming and, importantly, respectful of residents’ dignity and autonomy.
Yet Waterview is not without contentions. A subset of reviews recount experiences that range from communication gaps to medication delays, and in rarer cases, more troubling accounts of safety concerns or perceived indifference. Some families report call bells that are difficult to reach or non-functional, others describe missed medication orders or delays that jeopardize comfort and safety. There are mentions of personal items going astray or a lack of responsiveness during night hours. These anecdotes complicate the picture and should be weighed seriously, because they touch on core expectations for any elder-care setting. The best way to offset these risks is to verify current staffing levels, ask about medication management protocols, and request direct confirmation of how call bell systems are monitored after hours, along with a clear plan for safeguarding residents’ belongings and privacy.
In practical decision-making terms, Waterview’s pros offset many of the typical long-term-care tradeoffs when the anticipated benefit is consistent, compassionate care coupled with meaningful rehab. Families should probe specifics during a tour: what is the nurse-to-resident ratio during peak hours? how does the team coordinate wound care, diabetes or chronic-disease management, and medication reconciliation across shifts? which social worker will shepherd discharge planning, and how often can families expect updates? The presence of standout leaders, like a responsive administrator and dedicated social workers, is repeatedly cited as a differentiator; these leaders can often address individual concerns before they escalate. Also worth noting is the rehab department’s documented strength; for many families, this translates into faster progress toward functional goals and clearer pathways back home.
For families beginning the process at Waterview, the recommended path is deliberate due diligence. Schedule a comprehensive tour and request to meet the head of nursing, the rehabilitation team, and the admissions director, then bring a close family member who knows the resident’s daily routines and preferences. Ask about real-world discharge outcomes, the specifics of the MAR (medication administration record) process, and how staff communicate changes in a resident’s condition. Inquire about how dementia or behavioral health needs are managed, what environmental safeguards are in place, and how activities and social engagement are structured to sustain cognitive and emotional well-being. It is also prudent to request references from recent families and to explore the facility’s process for handling complaints and service recovery.
Ultimately, Waterview Nursing Care Center stands out as a top-tier choice for families prioritizing professional, compassionate care with strong rehabilitation outcomes and an inviting, well-run environment. It is well suited for residents who benefit from a coordinated care model, where the medical, therapeutic, and administrative components work in concert and where staff consistently demonstrate respect and warmth. The community is particularly compelling for those who value transparency, steady communication with families, and a setting that makes recovery feel attainable. While not flawless, and with noted concerns that warrant careful scrutiny, the weight of evidence supports Waterview as a premier option in the New York area for both short-term rehab and longer-term residency when the emphasis is on care quality, staff dedication, and a supportive, life-affirming atmosphere.
200 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
LaGuardia (1 miles away) John F Kennedy International (10 miles away) Newark International (18 miles away) Westchester Cty (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Waterview Nursing Care Center is an assisted living community located in Flushing, NY. Our facility offers a wide range of amenities and care services to ensure that our residents are comfortable and well taken care of.
For the convenience and enjoyment of our residents, we provide a beauty salon where they can pamper themselves, as well as access to cable or satellite TV for entertainment. We also offer community operated transportation for those who need assistance getting around, and a computer center for staying connected with loved ones.
Our dining room provides restaurant-style dining with delicious meals prepared by our staff. Residents have the option to dine in the privacy of their own fully furnished rooms or enjoy their meals in the company of others. Special dietary restrictions can be accommodated to ensure that everyone's needs are met.
To promote physical fitness and wellness, we have a fitness room and outdoor space where residents can engage in exercise activities. A gaming room is also available for recreation purposes, along with a small library for those who enjoy reading. Wi-Fi/high-speed internet is provided throughout the facility for staying connected online.
Our care services include 24-hour call system and supervision to ensure that someone is available whenever assistance is needed. Our trained staff members assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents take their prescribed medications correctly.
We understand the importance of mental wellness, which is why we offer a mental wellness program to support our residents' emotional well-being. We also accommodate special dietary restrictions for those who have specific health needs.
In terms of activities, we provide concierge services to help plan day trips and resident-run activities for socialization opportunities. Scheduled daily activities are organized to keep residents engaged and entertained.
For added convenience, there are several parks, pharmacies, restaurants, transportation options, places of worship nearby along with theaters and hospitals within close proximity.
At Waterview Nursing Care Center, we strive to provide a comfortable and fulfilling living experience for our residents. With a wide range of amenities and care services, we are dedicated to meeting the individual needs of each resident and promoting their overall well-being.
Waterview Nursing Care Center is located at 119 15 27Th Avenue, Flushing, NY 11354 in Queens County, New York
Waterview Nursing Care Center on seniors.fyi includes 9 photos including images showing interior, windows, natural light, dining, aquarium, bedroom, healthcare, building, and more.
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