Waterview Nursing Care Center in Flushing, NY
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119 15 27Th Avenue, Flushing, NY 11354
For more information about senior living options: (844) 490-3973
Waterview Nursing & Rehabilitation Center is clean, inviting, and welcoming, with warm staff. The staff are caring, compassionate, and attentive to residents' needs. Administration and leadership are dedicated and operate with integrity, delivering top-notch care. Ms. Ford, the social worker, is compassionate and highly helpful to families and residents. The therapy team is top-notch, professional, and encouraging, supporting strong progress. The facility is beautiful, well-maintained, and creates a calm, home-like environment. Families experience peace of mind thanks to the staff's professionalism and compassionate care. Rehab services are excellent, with therapists and nurses collaborating to support recovery. Temi the robot provides standout after-hours care by connecting in real time with providers. Staff treat residents like family, showing kindness, respect, and dedication.
The rehab center was described as horrible. The staff were not professional and uncaring toward patients. They lied to patients' families about the services provided. A doctor was rarely seen; in one case, no doctor visited after a patient fell. The administration was described as terrible. The facility was said to be short-staffed and unable to address patients' needs, with bedridden patients left in soiled diapers for hours. There were allegations that staff stole a resident's belongings, including Nike apparel and shoes. One former resident felt the place was like a prison due to restrictive conditions.Waterview Nursing & Rehabilitation Center in Flushing is best suited for families seeking a warm, resident?centered environment that blends strong rehabilitation services with steady long?term nursing care. It works well for seniors who value a calm, homey atmosphere, clean facilities, and staff who know residents by name. The community tends to attract families looking for hands?on social work support during hospital?to?home transitions and for residents who benefit from a robust therapy program paired with attentive daily care. In short, this venue excels where compassion, continuity, and a sense of belonging matter most.
Those who should consider alternatives include families prioritizing ironclad, day?to?day medical oversight with near?perfect medication management records, or those who have had negative experiences with staffing reliability. A subset of reviews flags concerns about medication administration, missed doctor visits, and administrative friction around admissions or paperwork. For residents requiring highly specialized memory?care protocols or very strict clinical governance, it pays to compare with other centers and verify floor?level staffing, physician engagement, and clear escalation paths before committing.
Where Waterview earns its strongest endorsements is in the people who deliver care. Reviewers repeatedly cite a warm, professional staff that treats residents with dignity. Social workers - especially a standout figure named Ms. Ford - are praised for compassion and practical help during transitions. Administration and leadership are described as accessible, organized, and supportive, with families noting smooth intake and discharge processes. The setting reinforces the care story: a spotless, inviting building that feels more like a well?run home than a hospital, with dining, activities, and common spaces designed to comfort residents and reassure families.
Therapy and rehab are consistently highlighted as a core strength. The rehabilitation team is described as skilled, encouraging, and capable of tailoring plans to individual goals, helping residents regain function and confidence. The after?hours touch, including Temi the robot connecting patients with clinicians in real time, signals a modern approach to care coordination. The second?floor team and therapy staff - names like Heather, Raj, Judith, Jessica, and Jasmin surface in praise - underscore a culture of teamwork that keeps residents engaged and progressing while remaining rooted in genuine warmth.
Yet the experience spectrum includes notable outliers. Some reviewers recount concerns about medication oversight, delays in accessing doctors, or gaps in communication that left families anxious. One report describes administrative delays in paperwork and questions about Medicare or Medicaid guidance, underscoring that navigating benefits requires due diligence. A separate post notes the unfortunate theft of personal belongings, illustrating that security and transparent reporting deserve ongoing attention. These perspectives remind a prospective resident to verify floor?level operations, observe care routines across shifts, and meet the front?line team before deciding.
Overall, Waterview represents a compelling option for rehab?forward long?term care in Queens. Its strengths - affectionate, patient staff; strong rehabilitation outcomes; a clean, welcoming environment; and a leadership culture that is visible and responsive - nearly always outweigh the occasional operational blemishes. The facility is especially well?suited for families seeking a community where residents feel valued and progress is actively pursued. Prospective residents should request current staffing rosters, observe care routines on multiple shifts, meet the social work and therapy teams, and review discharge planning practices. For many families, Waterview offers a practical, heartfelt choice that balances dignity, progress, and peace of mind; for others who require near?perfect consistency in medical oversight, it pays to compare alternatives.
200 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
LaGuardia (1 miles away) John F Kennedy International (10 miles away) Newark International (18 miles away) Westchester Cty (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Waterview Nursing Care Center is an assisted living community located in Flushing, NY. Our facility offers a wide range of amenities and care services to ensure that our residents are comfortable and well taken care of.
For the convenience and enjoyment of our residents, we provide a beauty salon where they can pamper themselves, as well as access to cable or satellite TV for entertainment. We also offer community operated transportation for those who need assistance getting around, and a computer center for staying connected with loved ones.
Our dining room provides restaurant-style dining with delicious meals prepared by our staff. Residents have the option to dine in the privacy of their own fully furnished rooms or enjoy their meals in the company of others. Special dietary restrictions can be accommodated to ensure that everyone's needs are met.
To promote physical fitness and wellness, we have a fitness room and outdoor space where residents can engage in exercise activities. A gaming room is also available for recreation purposes, along with a small library for those who enjoy reading. Wi-Fi/high-speed internet is provided throughout the facility for staying connected online.
Our care services include 24-hour call system and supervision to ensure that someone is available whenever assistance is needed. Our trained staff members assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents take their prescribed medications correctly.
We understand the importance of mental wellness, which is why we offer a mental wellness program to support our residents' emotional well-being. We also accommodate special dietary restrictions for those who have specific health needs.
In terms of activities, we provide concierge services to help plan day trips and resident-run activities for socialization opportunities. Scheduled daily activities are organized to keep residents engaged and entertained.
For added convenience, there are several parks, pharmacies, restaurants, transportation options, places of worship nearby along with theaters and hospitals within close proximity.
At Waterview Nursing Care Center, we strive to provide a comfortable and fulfilling living experience for our residents. With a wide range of amenities and care services, we are dedicated to meeting the individual needs of each resident and promoting their overall well-being.
Waterview Nursing Care Center is located at 119 15 27Th Avenue, Flushing, NY 11354 in Queens County, New York
Waterview Nursing Care Center on seniors.fyi includes 9 photos including images showing interior, windows, bedroom, healthcare, natural light, dining, aquarium, workspace, and more.
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