Waterview Nursing Care Center
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119 15 27Th Avenue, Flushing, NY 11354
For more information about senior living options: (844) 490-3973
The facility is clean and updated, providing a welcoming environment for patients and visitors. Staff members are attentive and supportive, ensuring that patients receive the care they need. The nursing manager and social worker are particularly helpful in navigating insurance and home care services. Patients can participate in various activities and celebrations, such as monthly birthday parties and outings every 90 days. The dining area is well-kept, and the food is enjoyable for residents. Security measures are strong, contributing to a safe atmosphere for all patients.
The staff at the rehab center is not professional and shows no care for their patients. Patients have been lied to about the services provided, leading to a lack of proper care. One reviewer reported that their loved one fell, and no doctor checked on them afterward. The administration of the facility is described as terrible, with inadequate staffing to meet patient needs. A former patient felt they were treated like a prisoner, indicating strict and unwelcoming policies. There were complaints about long waits for essential care, such as being changed out of soiled diapers.The reviews surrounding Waterview Nursing Care Center present a complex and often contradictory picture of the facility, reflecting both positive experiences and grave concerns about patient care. Many individuals who have had the opportunity to tour the center report that it appears clean and updated, with attentive staff members eager to assist prospective patients and their families. For instance, one family member emphasized how impressed they were with the cleanliness of the facility and highlighted the helpful nature of the staff during their visit. This perception is echoed by others who found the environment inviting and supportive, signaling a positive first impression for those considering care options for their loved ones.
However, not all experiences at Waterview are so favorable. A starkly contrasting review comes from a family member whose sister has been receiving care there for three weeks. They expressed deep dissatisfaction with what they described as unprofessional and uncaring staff, noting that despite her needs for consistent physical therapy five days a week, she had only received such treatment twice. Compounding these frustrations was an alarming incident where a patient fell and received no medical check-in from doctors to ensure her safety or address potential injuries. This reviewer emphasized feelings of betrayal after being misled regarding the quality of care provided, highlighting significant systemic failures within the institution.
Further complicating matters is another review detailing a personal experience from an individual who spent two years at Waterview. While they appreciated certain aspects such as activities and dining conditions, they raised serious concerns about administrative policies that made them feel restricted—almost like a prisoner within the facility. Despite acknowledging that many staff members were kind and non-judgmental, this experience underscores issues related to autonomy and treatment decisions that may impact patient satisfaction significantly.
Conversely, some reviews highlight more positive accounts regarding interactions with specific staff members such as nurse manager Rachel and social worker Pascal. One family expressed gratitude for their assistance in navigating insurance complexities and ensuring smooth transitions between home care and rehabilitation services following discharge. The emphasis on building relationships with staff who genuinely seem dedicated to helping families through difficult times stands out as a notable strength in an otherwise mixed assessment of care at Waterview.
In terms of activities provided within the facility, several reviewers praised Waterview's programming efforts including birthday parties each month and outings every 90 days which contributed positively to patients' engagement levels. Residents noted that there was always something happening at various times throughout their stays; such initiatives can have profound benefits on mental well-being by promoting social interaction among patients who may otherwise feel isolated in a nursing home setting.
Finally, while some writers acknowledged areas needing improvement—specifically related to nursing workforce shortages impacting timely responses to patient needs—the overall sentiment suggests pockets of excellence amid structural deficiencies pose significant challenges in delivering optimal long-term care solutions. As potential residents or loved ones explore options at Waterview Nursing Care Center based on mixed recommendations presented here, it becomes crucial to balance positive observations alongside genuine concerns about patient safety and emotional support within this essential healing environment.
200 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
LaGuardia (1 miles away) John F Kennedy International (10 miles away) Newark International (18 miles away) Westchester Cty (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Waterview Nursing Care Center is an assisted living community located in Flushing, NY. Our facility offers a wide range of amenities and care services to ensure that our residents are comfortable and well taken care of.
For the convenience and enjoyment of our residents, we provide a beauty salon where they can pamper themselves, as well as access to cable or satellite TV for entertainment. We also offer community operated transportation for those who need assistance getting around, and a computer center for staying connected with loved ones.
Our dining room provides restaurant-style dining with delicious meals prepared by our staff. Residents have the option to dine in the privacy of their own fully furnished rooms or enjoy their meals in the company of others. Special dietary restrictions can be accommodated to ensure that everyone's needs are met.
To promote physical fitness and wellness, we have a fitness room and outdoor space where residents can engage in exercise activities. A gaming room is also available for recreation purposes, along with a small library for those who enjoy reading. Wi-Fi/high-speed internet is provided throughout the facility for staying connected online.
Our care services include 24-hour call system and supervision to ensure that someone is available whenever assistance is needed. Our trained staff members assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents take their prescribed medications correctly.
We understand the importance of mental wellness, which is why we offer a mental wellness program to support our residents' emotional well-being. We also accommodate special dietary restrictions for those who have specific health needs.
In terms of activities, we provide concierge services to help plan day trips and resident-run activities for socialization opportunities. Scheduled daily activities are organized to keep residents engaged and entertained.
For added convenience, there are several parks, pharmacies, restaurants, transportation options, places of worship nearby along with theaters and hospitals within close proximity.
At Waterview Nursing Care Center, we strive to provide a comfortable and fulfilling living experience for our residents. With a wide range of amenities and care services, we are dedicated to meeting the individual needs of each resident and promoting their overall well-being.
Waterview Nursing Care Center is located at 119 15 27Th Avenue, Flushing, NY 11354 in Queens County, New York
Waterview Nursing Care Center on seniors.fyi includes 9 photos including images showing interior, windows, natural light, dining, aquarium, bedroom, healthcare, indoor plants, and more.
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Interior
Decor
Building
Bedroom
Windows
Artwork
Natural Light
Waiting Area
Healthcare
