Bridge View Nursing Home
Save143 10 20Th Avenue, Whitestone, NY 11357
For more information about senior living options: (844) 490-3973
Bridge View Nursing Home has received mixed reviews from individuals who have had loved ones stay at the facility. One reviewer expressed dissatisfaction with the cleanliness of the place, describing it as dirty and smelling strongly. They were particularly disappointed with the lack of care provided to their mother-in-law, who broke her hand and was not attended to for three days until her son noticed her swollen wrist. The reviewer complained that their mother-in-law was now experiencing fever and difficulty breathing but was not receiving the necessary care.
Another reviewer shared similar sentiments, stating that the facility was dated, had minimal updates, and a constant smell of urine. They claimed that the third floor was always dirty and residents were often found sleeping in the common room at night. The staff was described as terrible and unable to provide quality healthcare. Communication with family members regarding residents' health or well-being was non-existent, according to this reviewer.
In contrast, one individual spoke positively about their aunt's experience at Bridge View Nursing Home. They praised the staff and mentioned that their aunt is known on a first-name basis by them. This reviewer visits their aunt regularly and witnesses her engagement in activities such as fashion shows and holiday events organized by the recreation department. Additionally, they found comfort in having the corporate office on-site for any financial concerns.
Another reviewer initially had reservations about their father staying at this nursing home but was pleasantly surprised by an administration takeover which brought new employees and renovations. The rehab staff impressed this individual with their care for their father's needs. They also appreciated that despite it being a kosher facility, accommodations were made to ensure that their father received meals according to his preferences.
On a more concerning note, one reviewer detailed a horrifying experience with Bridge View Nursing Home where they believe that almost two weeks of inadequate care nearly cost their father's life. They reported filthy rooms and bathrooms infested with roaches while describing patients left unattended in a centralized area for extended periods without being cleaned. The reviewer also expressed disappointment with the lack of medical attention, feeding assistance, and pain medication provided to their father.
Despite a range of experiences, some reviewers were satisfied with Bridge View Nursing Home. One individual mentioned that their grandmother has been a resident for five years and receives great care from the staff, emphasizing her happiness at the facility. Another individual praised the friendly and welcoming staff, noting that their mother's short-term rehab resulted in positive outcomes such as improved mobility and engagement in activities.
However, there were also negative experiences shared by reviewers who would not recommend Bridge View Nursing Home. One reviewer criticized the food quality and its apparent focus on a specific religious group. They also recounted an incident where their aunt fell out of bed and was not adequately treated or informed about her hospitalization until she passed away. Another individual had difficulty locating their aunt within the facility when they called, leading them to doubt the competence of the nursing home's staff.
Unfortunately, attempts to address these concerns directly with Bridge View Nursing Home have reportedly been met with unresponsiveness. Multiple attempts by different individuals to contact various members of their executive team were allegedly ignored or disregarded. This lack of communication further compounded frustrations for those seeking answers or resolution to their issues.
Overall, these reviews paint a complex picture of Bridge View Nursing Home, highlighting both positive experiences and serious concerns regarding cleanliness, staff attentiveness, communication with families, and quality of care provided to residents.
Bridge View Nursing Home is a premier assisted living community located in Whitestone, NY. Our community offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.
At Bridge View Nursing Home, we understand the importance of maintaining a high quality of life, which is why we provide amenities such as a beauty salon, cable or satellite TV, a computer center, a gaming room, and a small library for our residents to enjoy. Our fully furnished apartments feature private bathrooms and kitchenettes for added convenience.
We also prioritize the health and wellness of our residents by offering an array of care services. With 24-hour call systems and supervision, assistance with activities of daily living (such as bathing and dressing), medication management, and special dietary restrictions, our dedicated team ensures that each resident receives personalized care tailored to their needs.
In addition to our outstanding amenities and care services, we offer a variety of dining options with restaurant-style dining and special dietary restrictions taken into consideration. Our residents can also enjoy planned day trips, fitness programs, scheduled daily activities, and resident-run activities to stay engaged and active in our community.
Bridge View Nursing Home is committed to providing a multicultural environment where all residents feel at home. With staff members who speak English, Hebrew, Russian, Spanish, and Tagalog fluently, language barriers are not an issue.
Our location in Whitestone offers convenient access to nearby amenities such as cafes, parks, pharmacies, restaurants, transportation options, places of worship, and theaters. Residents can enjoy exploring the surrounding neighborhood or take advantage of our community-operated transportation services for non-medical needs or doctors appointments.
Choose Bridge View Nursing Home for an exceptional assisted living experience that prioritizes comfort, well-being,and engagement within a vibrant community setting. We look forward to welcoming you or your loved one into our family!
Bridge View Nursing Home is located at 143 10 20Th Avenue, Whitestone, NY 11357 in Queens County, New York
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