Village At Northrise - Desert Willow I in Las Cruces, NM
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2884 North Road Runner Parkway, Las Cruces, NM 88011
For more information about senior living options: (844) 490-3973
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The facility provides great service and excellent food, and the rehab program is strong with caring staff. Residents like Uncle Burnie are clearly in good hands. The place is very nice and they are doing an awesome job for residents, with strong rehab support. The Village at Northrise is clean, modern, and staffed by knowledgeable, friendly personnel. The front desk staff are friendly, and the facility is clean. The environment is orderly and clean, with friendly staff and calm, happy residents. It is well staffed, very comfortable, and appears top-notch. The staff are professional and provide outstanding care. My Mom has been well cared for and enjoys her stay. Staff are kind, respectful, and consistently smile. Bonnie Z is an amazing person. The staff were welcoming and informative, and the food was great. Volunteers and residents alike describe the staff as wonderful and welcoming. The facility is clean, with no odor, and the staff are attentive. Desert Willows staff are prompt, friendly, and caring, with notable praise for Pablita Ramirez. The therapy team is excellent, and the nursing care is compassionate and well prepared. The atmosphere is comfortable and homey. The admissions team is caring, and the overall service is highly recommended. The facility offers outstanding therapy, care, and a dedicated team. It is a top rehab facility in town with committed staff.
The management will do the absolute minimal legal requirement in the care of their residents; they won't call if residents die. The physicians' group who oversee care at this facility are incompetent. This facility does not provide adequate care. This place neglects its patients and does not care for them. They stopped a resident's tube feeding even though he had a tumor and difficulty eating. The emergency call button only blinks, and only the nurse sees it, delaying help. The rooms and bathrooms are not cleaned regularly, leaving patients in dirty conditions. They overfill rooms with patients and have no available rooms, with some patients rarely receiving showers. The staff do not consistently provide medications or care for patients.Village At Northrise ? Desert Willow I is best suited for families seeking a rehab-forward, continuum-of-care option on a single campus. It shines for post-acute recovery, orthopedic rehab, and short-term skilled nursing when a smooth transition between levels of care is a priority. The strong therapy team, attentive nursing staff, and a warm, homelike atmosphere make it a compelling choice for loved ones who want measurable progress, careful daily oversight, and the comfort of staying on the same campus if needs evolve.
That said, some families will want to explore alternatives. A few reviews raise questions about clinical responsiveness and accountability, especially in moments when a loved one's condition deteriorates or calls for urgent attention. There are mentions of management "doing the minimum" and pockets of dissatisfaction with timely updates or problem resolution. The campus can feel busy, and a handful of comments point to aging decor, crowded rooms, and inconsistent housekeeping. For families requiring flawless, highly proactive clinical oversight, or those prioritizing pristine maintenance and 24/7 hands-on vigilance, shopping other options is prudent.
The major positives here are concrete and influential: an excellent rehabilitation program, skilled nursing, and a genuinely caring staff ethos that comes through in multiple reviews. Families repeatedly note compassionate therapists, attentive CNAs, and a admissions team that stays engaged with questions, even after hours. The dining and food experiences are praised as solid-to-good, and the overall atmosphere is described as clean, comfortable, and welcoming. For families focusing on recovery outcomes, the rehab strength, coupled with a broad, on-site continuum of care, can substantially offset the anxieties that accompany a transition to long-term care.
However, the inconsistencies in some accounts cannot be ignored. A small portion of reviewers describe lapses in everyday care - missed call lights, incomplete supervision, or delays in routine assistance - along with concerns about room cleanliness and the pace of housekeeping in certain areas. Although these voices are not the majority, they underscore the reality that staffing levels and daily operational discipline vary by shift. This means results can depend on who is on duty and how well the team communicates with families. In short, the pros are real and repeatedly validated, but the occasional care gaps are not - especially for families who must enforce close oversight.
A distinctive strength is the campus's integrated approach: independent living, assisted living, memory care, and skilled nursing under one roof. That continuity is a meaningful hedge for families who fear disruptive moves if a loved one's condition worsens. The culture of engagement - social activities, menu involvement, bilingual staff, and therapy-driven progress - creates a sense of community that many residents and families value highly. Reviews also spotlight standout staff members and leaders, such as social services directors and nursing leadership, who help navigate the recovery journey with empathy and practical guidance.
Decision-making should center on priorities. If the priority is robust rehab outcomes, dependable therapy, and a compassionate care team within a single campus, Desert Willow I stands out in Las Cruces. If the priority is absolute consistency in daily care, uniform housekeeping standards, and an environment that feels impeccably pristine at all times, it may be wise to compare alternatives with a stronger track record on those operational metrics. Tours, direct conversations with nursing leadership, and a candid review of staffing ratios by shift will reveal whether this facility aligns with the family's expectations for safety, responsiveness, and daily quality of life.
In practical terms, schedule a thorough tour and press for specifics: ask to meet the director of nursing and the head of rehabilitation, request recent therapy outcomes, and review recent incident and complaint logs. Check the dining program - whether dietary needs and preferences are consistently accommodated - and verify room configurations and cleanliness standards. If choosing Desert Willow I, insist on a clear plan for escalation if a loved one's condition changes, and confirm what happens if higher levels of care become necessary. When these elements align, this campus offers a compelling path to recovery and steady, compassionate care that keeps a loved one near familiar faces and routines.
30 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Village At Northrise - Desert Willow I is an assisted living community located in the vibrant city of Las Cruces, NM. This community offers a wide range of amenities to enhance the quality of life for its residents. Each apartment is fully furnished and includes cable or satellite TV, a kitchenette, and Wi-Fi/high-speed internet access.
Residents can enjoy delicious meals in the restaurant-style dining room, with special dietary restrictions accommodated. The community also features a small library for those who love reading and intellectual pursuits. Outdoor space is available for residents to relax in and enjoy the beautiful desert surroundings.
Care services at Village At Northrise - Desert Willow I are comprehensive, with 24-hour supervision provided. Trained staff members offer assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services ensure that residents stay on track with their medications. A mental wellness program is in place to promote emotional well-being.
In terms of location, this community is conveniently situated near various amenities. There are 5 cafes, 6 parks, 10 pharmacies, 26 physicians' offices, 46 restaurants, 2 places of worship, 2 theaters, and 3 hospitals nearby.
At Village At Northrise - Desert Willow I, residents can enjoy a comfortable and enriching lifestyle with all their needs taken care of. With a range of amenities and care services available in a convenient location, this assisted living community provides an ideal environment for seniors to thrive and enjoy their golden years.
Village At Northrise - Desert Willow I is located at 2884 North Road Runner Parkway, Las Cruces, NM 88011 in Dona Ana County, New Mexico
Village At Northrise - Desert Willow I on seniors.fyi includes 7 photos including images showing exercise equipment, interior, dining, architecture, nature, gym, office, workspace, and more.
The Village at Northrise Desert Willow I
Las Cruces, NM
Competitive price below Dona Ana County and New Mexico state averages.
The Village at Northrise
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