2884 North Roadrunner Parkway, Las Cruces, NM 88011
For more information about senior living options: (844) 490-3973
The Village at Northrise Desert Willow I offers a competitive monthly cost of $3,600 for private rooms, which is significantly lower than both the average costs in Dona Ana County at $5,422 and the broader New Mexico state average of $4,391. This pricing reflects an attractive option for residents seeking quality senior living accommodations without exceeding local financial expectations. By positioning itself below regional and state averages, The Village at Northrise Desert Willow I not only provides value but also enhances accessibility to essential care and amenities in a welcoming environment.
| Floor plans | The Village at Northrise Desert Willow I | Dona Ana County | New Mexico |
|---|---|---|---|
| Private | $3,600 | $5,422 | $4,391 |
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The service and food are great. The staff are great. Uncle Burnie is in good hands. It is a very nice place, and the staff are doing an awesome job for the mom. The Village at Northrise is clean and modern, and the staff are knowledgeable and friendly. The facility is very orderly, clean, with friendly staff, and residents look calm and happy. It is well staffed, very comfortable, and seems to be a top-notch facility. The mother has been well cared for and has enjoyed her stay. Everyone there is kind and respectful, attending to residents' needs with smiles. The staff are always friendly and helpful, and residents appear happy. The facility hosted a Christmas party with music, cake, and eggnog, and was beautifully decorated. Bonnie Z is an amazing person.
The management does the absolute minimal legal requirement in the care of residents. They won't call if residents die. The facility provides the absolute worst care; staff do not care about residents or patients. It is not a skilled nursing facility; it neglects its patients. They asked for a resident's bank statements and attempted to inject insulin even though she wasn't diabetic. The emergency call button only blinks and is not consistently attended by staff. They do not assist with bathroom needs or provide showers; family members must bathe their loved ones. They do not help feed patients who need assistance; meals are left at the bedside. They overfill rooms with patients and have no available beds; rooms and bathrooms are dirty and rarely cleaned. The nurses and staff slack off and ignore patients when they need help. The physician group overseeing care is incompetent. Avoid this facility at all costs. They stopped tube feeding, leading to dehydration and an emergency transfer. Wound care equipment was mishandled; staff disconnected a wound vac device and left the dressing exposed. The facility transferred a patient from hospital with missing medication information, causing a rough start.In the Northrise area, families and volunteers describe a strikingly mixed landscape of senior-care experiences. On one hand, there are many accounts of warmth, attentiveness, and encouragement - places that feel clean, modern, and well staffed, where residents seem calm, well cared for, and engaged with daily routines. Some reviewers praise specific staff, note strong personal connections, and heartily recommend the facilities to others in need of rehab or long-term care. In particular, several stories highlight friendly, helpful front desk personnel, tours that leaves potential residents reassured, and a general sense that the teams take pride in delivering thoughtful service. When people speak of the environment, they often use terms like clean, welcoming, and professional, and many express gratitude for the care their loved ones receive.
Positive comments frequently center on the quality of rehab programs, the consistency of service during the weekdays, and the overall atmosphere. Families report good communication, knowledgeable staff, and a caring approach that makes visits pleasant. There are mentions of well-run activities, opportunities for socializing, and even special touches like holiday decorations and small-scale celebrations that help residents feel seen and involved. Several reviewers highlight that the food and daily routines can be enjoyable, with some noting reasonable pricing and a sense that meals are something residents look forward to. In these narratives, the facilities come across as places where staff strive to balance medical needs with companionship, dignity, and comfort.
There are even more personal snapshots that reinforce the sense of a supportive community. Volunteers from local groups describe residents and staff as welcoming, with a dog-friendly environment that brings smiles to many faces. One reviewer speaks warmly of a resident's family feeling welcomed to join for lunch and participate in events, while others point to specific staff members - like a social services director named Pablita - who provide patient and family-centered guidance during challenging times. The gratitude voiced toward Desert Willows and its social-services team is especially pointed, with praise for attention, kindness, and a reassuring presence that helps families navigate transitions and uncertainties.
But the picture is not uniform. A substantial portion of the reviews articulates serious concerns about care quality, safety, and responsiveness. Some reviewers allege that management at certain facilities adheres only to the minimal legal requirements, with complaints that critical moments - such as the passing of a resident or the timely escalation of medical issues - were not handled with appropriate urgency. One review asserts outright that the governing physician group overseeing care was incompetent and recounts a troubling sequence in which a resident with signficant infections did not receive timely emergency care. The claim is that stark lapses in judgment and triage occurred, culminating in a fatal outcome. These accusations are rendered as serious warnings by those who say they observed or experienced what they call unacceptable levels of medical oversight and accountability.
Other reviews drill down into day-to-day care and infrastructure concerns. Allegations range from delayed or neglected assistance with basic needs (like bathroom breaks and feeding) to more troubling claims about invasive requests and privacy violations (for example, questions about bank statements) and even improper administration practices. Some reviewers describe the emergency call system as unreliable, with call buttons not functioning consistently and rooms not being kept clean or properly maintained. There are also accounts of overcrowding, limited room availability, and staff seeming divided in their attention, with some observers noting that nurses and aides were distracted, taking breaks at inopportune times, or prioritizing personal cell-phone use over patient needs. In several narratives, residents are described as not receiving adequate assistance with daily activities, including bathing, mobility, and hydration, which paints a markedly different picture from the more uniformly positive testimonials.
Even within the same campus or network, experiences appear to diverge. One reviewer recounts a rough start due to a medication transfer mix-up that caused a delay, but credits the nursing staff, social services, and therapists for ultimately helping with recovery, highlighting a dedicated staff response even in the face of initial hiccups. Conversely, other reviewers feel strongly that certain facilities are underserving their residents, emphasizing persistent cleanliness issues, room maintenance gaps, and inconsistent staffing patterns as ongoing problems that require urgent attention. These conflicting accounts underscore that quality of care can vary dramatically not just between facilities, but between individual shifts, teams, and even specific departments within the same organization.
Taken together, the reviews paint a nuanced portrait of care environments around Northrise: some residents benefit from compassionate, attentive, and well-coordinated care where staff listen, communicate clearly, and create meaningful routines; others report distressing experiences marked by neglect, miscommunication, and safety concerns. The common thread is that families seeking care for a loved one should approach these facilities with a careful, proactive mindset. Tours, direct conversations with administration and front-line staff, a careful review of state oversight histories, and frank discussions about what kind of care is possible in a given moment can help families navigate these mixed experiences. Ultimately, while there are clearly places and people delivering outstanding, humane care, there are also warnings that demand vigilance, due diligence, and frank conversations before entrusting a loved one to any senior-care setting.
21 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Village at Northrise Desert Willow I is an assisted living community located in Las Cruces, NM. Our community offers a range of amenities and care services designed to enhance the quality of life for our residents.
Our fully furnished apartments feature cable or satellite TV, kitchenettes, and Wi-Fi/high-speed internet access. Housekeeping services are provided to ensure a clean and comfortable living environment. Residents can also enjoy outdoor spaces such as gardens and have access to a telephone for communication purposes.
We understand the importance of maintaining health and well-being, which is why we offer 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our staff members coordinate with healthcare providers to ensure that all medical needs are met, including medication management.
Dining at our community is tailored to accommodate special dietary restrictions, ensuring that residents receive nutritious meals that cater to their individual needs. We also provide meal preparation and service for added convenience.
Residents can engage in various activities throughout the day as part of our mental wellness program. Scheduled daily activities provide opportunities for socializing, recreation, and personal enrichment.
In addition to our on-site amenities and care services, our community is conveniently located near numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. Transportation arrangements can be made for medical appointments.
At The Village at Northrise Desert Willow I, we strive to create a supportive environment where residents can live comfortably while receiving the care they need.
The Village at Northrise Desert Willow I offers a competitive monthly cost of $3,600 for private rooms, which is significantly lower than both the average costs in Dona Ana County at $5,422 and the broader New Mexico state average of $4,391. This pricing reflects an attractive option for residents seeking quality senior living accommodations without exceeding local financial expectations. By positioning itself below regional and state averages, The Village at Northrise Desert Willow I not only provides value but also enhances accessibility to essential care and amenities in a welcoming environment.
The Village at Northrise Desert Willow I is located at 2884 North Roadrunner Parkway, Las Cruces, NM 88011 in Dona Ana County, New Mexico
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