The Village At Northrise - Desert Willow II
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2880 North Roadrunner Parkway, Las Cruces, NM 88011
For more information about senior living options: (844) 490-3973
The facility offers great service and great food. The staff is great and personal care is commendable. Uncle Burnie is in good hands. The place is very nice and they are doing an awesome job for my mom. They come highly recommended for rehab. The Village at Northrise is clean and modern, with knowledgeable and friendly staff. The front desk staff are friendly and the facility is clean. The facility is orderly, clean, and has friendly staff; residents look calm and happy. It is well staffed, very comfortable, and top-notch. It is a professional and caring place. My mom has been well cared for and has enjoyed her stay. Staff are kind and respectful, attentive, and smiling. The staff are friendly and helpful; residents are happy. Staff are forthcoming about care and encourage socializing and menu planning. The setting is beautifully decorated and festive. Bonnie Z is an amazing person. The staff were friendly and provided the needed information; the food was great. All employees were polite; residents seemed happy. The facility is clean, friendly, with no odor. Desert Willows 1 staff provide exceptional care and compassion; supportive and loving environment. Pablita Ramirez and the social services team provide invaluable guidance. The staff truly care about residents; they are attentive and engaging, making patients feel heard and comfortable. The staff's kindness and caring hands bring peace of mind. The staff were kind and helpful; nurses, CNAs, and therapists supported recovery. The staff are nice and bilingual and attentive to needs.
The management will do the absolute minimal legal requirement in the care of their residents. They won't call if residents die. The Physician's group who oversee care at this facility are incompetent. This facility does not provide adequate care; residents were not sent to the emergency room promptly despite signs of severe infection. They do not care for the patients or bring them their medication; some do not provide showers or bed baths. They would ask the patient's family for bank statements and attempted to inject insulin into a non-diabetic patient. The emergency call button only blinks and is not reliably answered by staff. They overfill the facility with patients, have no available rooms, and staff slack off and ignore patients. The room is dirty and cleanliness is poor.The collection of comments about senior care options in the Northrise area presents a strikingly mixed picture. Some families sing praises about clean facilities, caring staff, responsive rehab services, and a welcoming atmosphere. Others describe harrowing experiences, neglect, and serious concerns about medical oversight. Taken together, the notes reveal that experiences can vary dramatically not only from place to place but sometimes from day to day within the same facility, underscoring how important it is for families to visit, ask detailed questions, and observe care routines firsthand.
The Village at Northrise and the Genesis facility located in the same community are highlighted in several positive threads. Reviewers recount a clean, modern environment that feels comfortable and well-maintained. In particular, one visitor noted that The Village was clean and modern, with Ashley giving a thorough tour and staff described as knowledgeable and friendly. The front desk was described as very friendly, and the overall atmosphere was "very orderly, clean and friendly," with residents appearing calm and content. Other comments describe good staffing levels, comfortable surroundings, and a sense that the facility is a top-notch option for rehab and ongoing care. One family member even remarked that staff were attentive and the care felt well organized, and another noted that the staff were prompt and the facility clean and well cared for, contributing to a generally positive impression.
Alongside the positive notes, there are deeply critical accounts that raise serious concerns about care quality and oversight. One extended review paints a starkly negative picture of Genesis Skilled Nursing Facility, alleging a complete lack of adequate care. The reviewer described neglectful practices, a manager and physician group they characterized as incompetent, and a failure to respond to severe health issues in a timely manner. The account includes a troubling sequence where a patient with serious infections and dehydration did not receive urgent attention, including a delayed ER visit and issues with feeding and basic assistance. The review warns others strongly to avoid this facility, describing it as not only unskilled but actively neglectful and dangerous for residents. The intensity of this critique is paired with other portions of the same set of reviews that acknowledge internal problems - such as calls that don't come in a timely fashion and poor oversight - that would be alarming to families seeking safe care.
Desert Willows 1 emerges as another facet of the landscape, receiving both sincere gratitude and pointed praise for specific staff members, while also featuring a narrative about challenges in coordinating care. One heartfelt note highlights three weeks of residence and gratefulness for the compassionate environment, particularly commending Pablita Ramirez, the Director of Social Services, for her patience and guidance. The author expressed relief that their loved one was in capable, caring hands and emphasized the ongoing reassurance that comes from knowing a loved one is being well cared for. A separate account within the same facility describes a rough start due to a hospital transfer hiccup, but ultimately credits the Desert Willows team, especially the social services staff, with helping navigate questions and concerns and supporting the relative through a difficult transition. The tone here is one of genuine appreciation for attentiveness, responsiveness, and a sense that the facility genuinely cares about residents.
There are also notes that stress positive, human-centered moments that speak to the daily lived experience of residents. Several reviews mention friendly, attentive staff who seem to care about residents as people, not just patients. Some reviewers recount good social engagement and even activities that involve family or volunteers, such as bringing a dog to visit residents or participating in social events like music and holiday gatherings. The sense conveyed is that, in the best moments, staff can be warm, patient, and supportive, helping residents feel connected, heard, and well looked after. In particular, there are mentions of bilingual staff, organized routines, and a general impression that staff are willing to go the extra mile to meet residents' needs.
Yet the narrative is not uniform, and a substantial portion of the comments express urgent warnings about substandard care. A strongly negative voice describes caregivers who do not bathe residents, do not respond promptly to call bells, and even fail to provide essential medications or basic daily help. The reviewer recounts a pattern of neglect, including insufficient assistance with bathroom needs after major surgery, dehydration leading to serious illness, and a reluctance to intervene even when a patient's condition deteriorated. There are accusations of inappropriate practices, such as questioning a patient's bank statements, and even allegations of attempts to administer insulin to someone who was not diabetic. The tone here is a clear warning: severe disengagement from residents' needs, poor oversight, and an environment that may place vulnerable people at real risk. The reviewer also describes dangerous gaps such as alarm buttons that blink but aren't properly answered, and rooms that become crowded with patients with insufficient staffing to manage routine care. The message is cautionary and specific, urging others to investigate thoroughly before making a placement decision.
Within this spectrum, there are also notes about the level of daily operations and the human element that can tilt perceptions one way or another. Some reviewers describe facilities where residents seem happy, well cared for, and actively engaged in their own routines, where staff are kind, respectful, and supportive of family involvement. Other comments highlight significant room for improvement in cleanliness, maintenance, and consistent, reliable caregiving, with particular attention drawn to the consistency of staff performance and the availability of help when needed. In several instances, heartfelt appreciation is directed toward individuals who go above and beyond - whether a social services director, a nurse, or a volunteer - while other reviews emphasize systemic issues that require attention, such as communication transparency, care coordination, and adherence to basic standards of resident well-being.
Taken together, these reviews paint a landscape of care that is highly variable and deeply dependent on individual experiences. Families reading these accounts will encounter both stories of compassionate, well-run environments and cautions about neglect and subpar oversight. The recurring threads - cleanliness and atmosphere, staff demeanor, responsiveness to patient needs, and the presence or absence of consistent, effective medical oversight - serve as a reminder that even within a single community, outcomes can differ dramatically. For anyone evaluating care options in this area, the pattern of experiences here underscores the importance of in-person visits, asking pointed questions about staffing ratios, call-bell response times, daily care routines, medication management, social services support, and the facility's track record in investigations or regulatory actions. Each family's choice will hinge on aligning their loved one's specific needs with the facility's demonstrated strengths and able, trustworthy oversight.
170 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Village At Northrise - Desert Willow II is an assisted living community located in Las Cruces, NM. We specialize in providing high-quality memory care for individuals with Alzheimer's disease or other forms of dementia. Our dedicated team is trained to assist residents with their daily activities and ensure their safety and well-being around the clock.
Our community offers a variety of amenities to enhance the comfort and enjoyment of our residents. They can visit our beauty salon to pamper themselves or enjoy their favorite shows on cable or satellite TV in their fully furnished accommodations. We provide community-operated transportation to help residents stay connected and engaged with the local area.
For those who want to stay connected online, we have a computer center and offer Wi-Fi/high-speed internet throughout the premises. Our dining room provides restaurant-style meals prepared according to special dietary restrictions, ensuring that each resident receives nutritious and delicious food.
We understand the importance of social engagement and physical fitness for seniors. Our fitness room allows residents to exercise at their own pace, while our gaming room offers opportunities for fun and friendly competition. With outdoor spaces such as gardens, residents can enjoy fresh air and nature. They can also explore our small library or participate in activities planned by our staff or run by fellow residents.
Our care services are comprehensive and personalized. We have a 24-hour call system and supervision, so help is always just a call away. Our trained staff assists residents with activities of daily living, such as bathing, dressing, transfers, and medication management. We also provide specialized memory care programming for those with cognitive impairments.
Transportation arrangements are available for non-medical purposes as well as doctor's appointments. In case of emergencies, there are three hospitals nearby along with pharmacies, physicians' offices, restaurants, cafes, parks, theaters, and places of worship within easy reach.
At The Village At Northrise - Desert Willow II, we strive to create a supportive environment where seniors can lead fulfilling lives. Our dedicated staff, range of amenities, and personalized care services make us an ideal choice for those seeking memory care assistance in Las Cruces, NM.
The Village At Northrise - Desert Willow II is located at 2880 North Roadrunner Parkway, Las Cruces, NM 88011 in Dona Ana County, New Mexico
The Village At Northrise - Desert Willow II offers a comprehensive suite of services designed to address the unique needs of residents with dementia or Alzheimer's disease, significantly enhancing their quality of life. Assistance with dressing and bathing helps preserve dignity while ensuring personal hygiene, which is vital for emotional well-being. Medication management ensures that residents receive timely and correct dosages, preventing confusion and promoting overall health. Meal preparation and service cater to individual dietary needs, supporting nutrition and fostering a comforting routine. Activities of daily living assistance aids residents in maintaining independence while providing necessary support as cognitive abilities decline. The presence of 24-hour supervision guarantees safety and quick response to emergencies, creating a secure environment. A mental wellness program is key to stimulating cognitive function through engaging activities tailored for those with mild cognitive impairment, while specialized memory care programming focuses on individualized strategies that enhance memory retention and reduce anxiety. Together, these features create an atmosphere that encourages engagement, safety, and improved quality of life for those navigating the challenges of memory loss.
The Village At Northrise - Desert Willow II on seniors.fyi includes 3 photos including images showing windows, decor, landscaping, living room, interior, swimming pool, fence, artwork, and more.
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The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.
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Dementia is characterized by cognitive decline, with nutrition playing a vital role in brain health; while no specific diet can prevent or reverse it, a nutrient-dense diet rich in antioxidants and healthy fats may support cognitive function. The MIND diet, which emphasizes beneficial foods and limits processed items, along with proper hydration and individualized meal strategies, can enhance the well-being of dementia patients.
Understanding Dementia Behaviors: Practical Insights and Strategies for Caregivers
Dementia affects memory and cognitive function in older adults, presenting challenges for caregivers due to behavioral changes such as confusion and mood swings. Compassionate, person-centered care that considers individual history and preferences, along with effective communication and environmental modifications, is essential for supporting both patients and their caregivers.
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