The Village at Northrise

Pros

• The staff at The Village of Northrise were described as friendly, caring, and attentive, creating a welcoming atmosphere for residents.
• Residents appreciated the good quality and plentiful meals provided by the facility.
• The community was noted for being nicely maintained with well-kept grounds and pleasant outdoor spaces, including a dog park.
• Many reviewers expressed gratitude for the professional care received, highlighting the knowledge and dedication of the staff.
• New residents felt included and connected to others in the community, thanks to the efforts of the staff.
• Several families were impressed with the variety of services available to assist their loved ones, making their lives easier.
• Tour experiences indicated that potential residents were warmly welcomed and shown around without hesitation by friendly staff members.
• Overall impressions of facilities like Sedgwick Plaza indicated cleanliness, attractive living spaces, and ample amenities such as beauty salons and fitness rooms.

Cons

• The staffing ratio at The Village of Northrise was inadequate, leading to concerns about the level of care provided to residents.
• Engagement opportunities for residents were limited during the week and nonexistent on weekends, resulting in a lack of energy and participation in activities.
• Response times from staff when assistance was needed were slow, requiring follow-up to ensure needs were met.
• The facility appeared dated and in need of updates, with some areas beginning to become rundown.
• A family member experienced severe dehydration while residing at The Village at Northrise, raising concerns about the adequacy of care.
• Several meals provided by the community were repetitive or unappealing, leading to dissatisfaction with dining options.
• Despite high expenses, many felt that the value received did not match what was advertised or expected from the facility.
• Some nursing staff were perceived as unfriendly or unresponsive, making it challenging for families to obtain information regarding their loved ones' care.
• Accommodations in certain areas needed maintenance or repair before new residents moved in, causing concern over upkeep standards.

Review

The experiences shared by families regarding The Village at Northrise and other senior living facilities reflect a wide range of sentiments, from deep gratitude for compassionate care to frustrations over operational shortcomings. A consistent theme among the reviews is the presence of dedicated staff members who are friendly and attentive, particularly in memory care units. Many reviewers expressed appreciation for caregivers who displayed kindness and understanding towards residents, creating an atmosphere that felt welcoming at times.

Families noted the professionalism of the directors, highlighting their knowledge and personable nature as key strengths of the facility. They often felt reassured about their loved ones' well-being due to these positive interactions with management. However, despite the caring demeanor of staff members, several reviewers pointed out significant issues with staffing ratios and response times. Inadequate staffing resulted in fears about whether residents received necessary assistance promptly. Particularly in memory care settings, family members frequently found themselves needing to advocate for their loved ones or even hire private caregivers to ensure sufficient attention was given.

Meal quality emerged as another area of mixed feedback. While some families praised the food being plentiful and well-prepared, others expressed disappointment when meals fell short of expectations or were repeated too often—such as sandwiches provided on consecutive nights for dinner. This inconsistency highlighted a broader concern regarding activity planning within the community, where monthly activity calendars were described as consistently late and lacking stimulating options for residents. Engagement opportunities seemed minimal during weekdays and essentially non-existent on weekends, leading to a sense that there was little motivation for residents to participate actively in their social environment.

A recurring concern among reviews was regarding cleanliness and maintenance within the facilities. While some visitors remarked that The Village at Northrise appeared clean overall during tours, others reported that common areas like dining facilities did not always meet ideal standards during visits. Moreover, personal living spaces sometimes required maintenance before new residents moved in, adding an additional layer of worry about whether accommodations would be adequately prepared upon arrival.

Despite these concerns about operations and conditions within certain facilities—particularly those related to Northrise—a number of families highlighted a more generally positive experience elsewhere. Sedgwick Plaza was mentioned favorably due to its well-maintained environment and helpful staff during tours; however, they indicated potential challenges such as limited parking availability.

In comparison with other communities or facilities visited by families evaluating care options for loved ones, many concluded with mixed feelings but left feeling relieved that they made choices ultimately benefiting their relatives’ quality of life. Whether noting exceptional service by individual staff members or sharing insights into ongoing operational evaluations needed at locations like Northrise, it remains clear that selecting senior living involves consideration not only of immediate impressions but also deeper assessments into quality levels present on a daily basis. The heartfelt recommendations underscored by families indicate a desire for improvement across many aspects while recognizing moments where compassion truly shone through amid challenges raised from time spent navigating this journey alongside aging loved ones.

This part of Las Cruces, New Mexico offers a convenient and accessible location for senior living. With multiple pharmacies, restaurants, cafes, physicians' offices, theaters, parks, hospitals, and places of worship within close proximity, residents have easy access to essential services and amenities. The area is well-connected and provides a variety of options for dining, entertainment, healthcare, and outdoor recreation. Additionally, the presence of reputable medical facilities such as Mesilla Valley Hospital and Davita Dialysis ensures that seniors can receive quality care when needed. Overall, this neighborhood provides a comfortable and convenient environment for older adults looking to settle in Las Cruces.

Pharmacies

• Walgreens (0.5 miles)
• Walgreens (1.6 miles)
• Las Cruces Apothecary (2.5 miles)
• Walmart Pharmacy (2.5 miles)
• Compounding Specialists of The Southwest (2.7 miles)
• Albertsons Pharmacy (2.8 miles)
• Walgreens (2.8 miles)

Restaurants

• Taco Bell (0.5 miles)
• Wendy's (0.6 miles)
• Panda Express (0.6 miles)
• Arby's (0.6 miles)
• IHOP (0.7 miles)
• Santa Fe Grill Catering (0.7 miles)
• The Game II (1.1 miles)

Cafes

• Dutch Bros Coffee (0.6 miles)
• Starbucks (1 miles)
• Starbucks (1.3 miles)
• Dutch Bros Coffee (1.7 miles)
• Corner Bakery Cafe (3 miles)

Physicians

• Jonathan Owens, MD (0.8 miles)
• Rio Grande Ear, Nose And Throat (0.9 miles)
• Matthew Don Gillihan (0.9 miles)
• Eyes of the Southwest (0.9 miles)
• Rio Grande Medical Group (1.8 miles)
• Three Crosses Gynecology Las Cruces (2.1 miles)
• Las Cruces Imaging (2.5 miles)

Theaters

• Telshor 12 - Allen Theatres (0.9 miles)
• Cineport 10 (3.3 miles)

Parks

• Veterans Memorial Park (1.2 miles)
• Sam Graft Park (1.4 miles)
• Jade park (1.8 miles)
• Hadley Dog Park (2.2 miles)
• Metro Park and Splashpad (3.3 miles)
• Pioneer Park (3.7 miles)

Hospitals

• Mesilla Valley Hospital (1.2 miles)
• Davita Dialysis (2.7 miles)
• MountainView Regional Home Health (2.9 miles)

Places of Worship

• St Genevieve's Catholic Church (3.3 miles)
• Wellspring Church (3.4 miles)