Overall Review of Booker T.Washington Skilled Nursing And Rehabilitation
common17 reviews mention this
Staff are caring and attentive
Residents and families consistently describe staff as caring and attentive.
Many reviews emphasize how welcoming and helpful the staff feels day-to-day, including nurses and other team members. Several reviewers specifically call out kindness, responsiveness, and a positive attitude from staff members. A few reviews also note staff support helped residents with progress during rehab, along with day-to-day assistance.
common4 reviews mention this
Clean facility stands out
Cleanliness is repeatedly mentioned as a positive part of the experience.
Multiple reviewers describe the building as clean, and they also connect cleanliness with staff attentiveness. One review pairs a clean facility with workers being friendly and helpful. Another highlights that the facility feels welcoming and well-kept, from the perspective of both visitors and residents.
common5 reviews mention this
Rehab therapy helps people improve
Rehab therapy receives frequent credit for helping residents regain strength.
Several reviews point to the therapy team as a standout part of care, with at least a few describing noticeable improvement. One reviewer credits physical therapy and also mentions the facility’s broader rehab experience. Another describes being unable to walk when arriving and later regaining strength, attributing that progress to the nurses and staff involved during the rehab period.
common4 reviews mention this
Latoya is singled out for help
A staff member named Latoya is repeatedly praised for being helpful and knowledgeable.
A recurring theme across multiple reviews is the support of Latoya Perry, who is described as friendly, helpful, and positive. Reviewers also mention her knowledge when discussing care options and describe courteous, kind guidance during a stressful time. Another review expresses gratitude to LaToya as part of the team.
caveat5 reviews mention this
Care timing and staffing raise concerns
Some reviews raise concerns about staffing levels and care follow-through.
A small cluster of negative reviews describes problems with staffing and missed expectations. Others point to gaps in timely assistance and follow-through, including issues with routine care and communication. Several reviews also discuss serious concerns after a death, including questions about responsiveness and what was handled during the aftermath.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Booker T.Washington Skilled Nursing And Rehabilitation on seniors.fyi includes 5 photos including images showing building, architecture, lobby, interior, decor, seating area, dining, parking, and more.
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Booker T.Washington Skilled Nursing And Rehabilitation photos
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Interior
Living Room
Building
Architecture
Entrance
Interior, Decor, Seating Area, and Lobby
Dining, Outdoor, and Parking
Living Room and Interior Decor
Building
Architecture
Entrance, Exterior, and Doors
Office
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