Riverview Care Center

Pros

• The staff at Riverview Care Center has been described as very helpful, responsive, and communicative.
• Residents have expressed positive feelings about the kindness of the staff, contributing to a sense of safety and contentment.
• Family members appreciate the good communication and updates provided by the facility regarding their loved ones' well-being.
• The center is noted for maintaining a COVID-free status, which brings comfort to families.
• There are reports of effective navigation of Medicaid and Medicare processes by the staff.
• Positive experiences with physical therapy services have been mentioned.

Cons

• The facility is characterized as awful, with staff neglecting residents and allowing bed sores to develop.
• Residents are frequently left in soiled diapers, indicating a lack of proper hygiene care.
• The food served at the facility is described as unfit for consumption, even by animals.
• Staff members are perceived as heartless and lazy, failing to provide adequate care and attention.
• Cleanliness of the rooms is reported to be subpar, adding to the overall unsatisfactory experience.
• There is a sense that therapy services are not being effectively provided or utilized for residents in need.
• Overall attentiveness from staff is criticized, suggesting a need for improvement in their level of care and engagement with patients.

Review

The experiences shared by families regarding care facilities vary dramatically, reflecting a spectrum of satisfaction and deep dissatisfaction that highlights significant issues within nursing homes. The contrast is stark between the negative and positive reviews concerning Riverview Care Center, revealing critical insights into the quality of care provided in such environments.

One set of reviews paints a dire picture of neglect and inadequate treatment at a particular facility. A family member expresses outrage over their grandmother's treatment, recounting distressing incidents including bedsores developed due to prolonged exposure to soiled diapers. The complaint emphasizes the inconsistency in staff performance, noting that only certain employees—identified as Jackie and Keke—provided adequate care. Such observations lead to troubling conclusions about the overall training and commitment level of the staff, raising questions about systemic issues within the home. The reviewer’s assertion that food was often brought to residents without regard for their ability to communicate needs reflects severe deficiencies in patient-centered care.

Moreover, accusations extend beyond mere lapses in attention; they suggest a troubling pattern where residents were drugged to sedate them rather than providing appropriate interventions for their needs. This practice fosters an alarming atmosphere that prioritizes convenience for caregivers over genuine patient health and well-being, indicating a potential disregard for both ethical standards and humane treatment. With comments on poor dietary offerings described as "not fit for a dog" and unsatisfactory room cleanliness, it becomes evident that there are deep-rooted concerns about hygiene and nutrition in this facility.

In stark contrast to these grim accounts are the more favorable experiences reported at Riverview Care Center by another family using long-distance management due to their father's health complications. This review highlights how responsive and communicative staff have been during what is undoubtedly a challenging time for families attempting to navigate care from afar. Their father has reportedly expressed satisfaction with the kindness shown by caregivers—a poignant reminder of how crucial empathetic interactions can be in fostering trust between residents and staff members.

Although this family notes that activities have diminished during COVID-19 restrictions, they also indicate optimism about resumed programming as conditions improve. Regular communication from staff members serves not only to inform but also reassure concerned relatives, which seems integral amidst ongoing pandemic challenges. This transparency bolsters confidence in Riverview Care Center as it strives to maintain safety protocols while addressing the relational dynamics essential for effective eldercare.

However, even amidst these positive reports from Riverview Care Center's other reviewers, some criticisms linger regarding cleanliness and engagement levels among patients post-rehabilitation sessions. While physical therapy appears satisfactory based on available reports, there remains an underlying concern regarding comprehensive activity provision aimed at enhancing quality of life beyond standard medical needs—a common shortfall noted across many healthcare institutions caring for older populations.

In summary, experiences surrounding Riverview Care Center exhibit striking contrasts between profound dissatisfaction related to neglectful practices observed elsewhere versus relatively comforting accounts of attentive caregiving associated with its operations. The reviews serve as vital communications warning against complacency while encouraging ongoing improvement efforts directed toward maintaining dignity and respect necessary within any caregiving establishment for elderly individuals requiring specialized support.

This area of Bossier City, Louisiana offers a convenient and accessible location with a variety of amenities nearby. With multiple pharmacies, restaurants, physicians offices, parks, places of worship, cafes, transportation options, and hospitals within a short distance, seniors can easily access essential services and recreational activities. The presence of Barksdale Air Force Base provides a sense of security and community involvement. In addition, the proximity to entertainment options like Cinemark Tinseltown and XD offers opportunities for leisurely outings. Overall, this area provides a balanced combination of healthcare resources, dining options, and entertainment venues that cater to the needs and preferences of older adults considering senior living in Bossier City.

Pharmacies

• CVS Pharmacy (0.4 miles)
• Fred's Pharmacy (1.8 miles)
• Super 1 Foods (2.9 miles)
• Causey's Pharmacy (3.1 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.2 miles)
• Healthcare Pharmacy (4.1 miles)

Restaurants

• Sonic Drive-In (0.6 miles)
• Taste China (0.7 miles)
• McDonald's (2.8 miles)
• Sonic Drive-In (2.9 miles)
• Gibbons Fine Grill (3 miles)
• Five Guys Burgers & Fries (3.1 miles)
• Yeero-Yeero (3.1 miles)

Physicians

• Bossier Family Medicine (1.3 miles)
• Amrutkar, Chaitanya Wk Pierremont Neurology Clinic (3 miles)
• Pierremont Pediatrics (3 miles)
• Velocity Care (3 miles)
• Willis-Knighton Physical Medicine & Rehabilitation (3.2 miles)
• William D. Parker, MD FAAP (3.2 miles)
• Ark-La-Tex Ear Nose & Throat and Hearing Center (3.2 miles)

Parks

• Mike Wood Park (1.6 miles)
• Island Park (3 miles)

Places of Worship

• St Joseph Catholic Church (2.8 miles)
• First Baptist Church of Shreveport (4.1 miles)
• First Baptist Church-Bossier (5.1 miles)

Transportation

• Barksdale Air Force Base (2.9 miles)

Cafes

• Starbucks (3.1 miles)
• Fairfield Market & Cafe (3.5 miles)
• Lowder Baking Co. (4 miles)
• Starbucks (4.8 miles)

Hospitals

• Willis-Knighton Pierremont (3.3 miles)
• Christus Schumpert Wound Care (3.6 miles)
• Highland Clinic (3.8 miles)
• Veterans Health Administration (4.1 miles)
• Promise Hospital of Louisiana (4.9 miles)
• Brentwood Hospital of Shreveport (5 miles)

Theaters

• Cinemark Tinseltown and XD (3.6 miles)