Colonial Oaks Skilled Nursing And Rehabilitation
Save4921 Medical Drive, Bossier City, LA 71112
For more information about senior living options: (844) 490-3973
The staff at Colonial Oaks Guest Care were described as thoughtful, intensive, and caring towards the residents. Residents found the facility to be very clean, with a pleasant environment that did not have the typical nursing home smell. The dining experience received praise, with residents expressing satisfaction with the food quality and cleanliness of the dining areas. One family member noted that their loved one was very content during their stay and enjoyed both the food and care provided. Another reviewer highlighted positive experiences with staff availability and attentiveness on each hall, creating a supportive atmosphere for residents.
Family members reported a lack of care, compassion, and incompetence from the facility staff. An LPN was too busy on her phone to assist patients properly. Orders for comfort care medications and patient turns were not adhered to by the staff. The facility is severely short-staffed, particularly on weekends and holidays. Patients are not being cleaned or bathed as required, leading to neglectful conditions. A resident was found on the floor, naked and covered in vomit, after having called for help without response due to a broken call light. The food served at the facility is described as awful and inedible. Staff members appear indifferent towards residents' needs, treating them poorly. Corporate changes have resulted in a significant decline in quality since July 2018, with poor housekeeping and meals served late and cold. Overall dissatisfaction with care has led family members to strongly recommend seeking alternatives for loved ones.The experience of families seeking care for their loved ones at Colonial Oaks appears to be quite polarized, revealing a troubling picture of the facility's operations and staff quality. On one hand, numerous reviews have highlighted severe deficiencies in care, staff competency, and overall facility management that have left many families feeling abandoned and frustrated during some of the most critical moments in their lives. These experiences stand in stark contrast to those who have reported positive encounters with the same establishment, leading to a complex narrative about what truly occurs within Colonial Oaks.
Those expressing dissatisfaction frequently cite alarming instances of neglect and poor care standards. A family recounted their harrowing experience of having a semi-comatose mother admitted for respite care, only to witness a severe lack of attention from the staff. Comfort care orders were reportedly ignored, and inadequate staffing compounded the issues; on busy weekends or holidays, only two aides were available for the entire facility. Such understaffing became especially glaring when confronted with individual incidents where an LPN was allegedly preoccupied with her phone while patients cried out for assistance—a clear indication of misplaced priorities that contributed to significant distress for patients under their supervision.
Similarly disturbing accounts emerged wherein residents were found in distressing situations—one individual was discovered lying naked on the floor and covered in vomit after having been neglected despite calling for help. The deteriorating level of hygiene within the facility has not gone unnoticed either; reports mention hallways reeking of urine and patients being deprived of necessary cleaning or bathing routines. This degradation seems to reflect broader institutional issues that contribute to an overall lack of compassion towards residents' well-being.
The frustration extends beyond staffing concerns to include basic necessities such as meals. Many reviewers voiced dissatisfaction with food quality — describing it as unappetizing or served late — exacerbating an already challenging situation for residents who rely heavily on staff assistance during meal times. Such complaints underscore how corporate decisions influenced by bottom-line considerations may have prioritized cost-cutting over adequate resident support, resulting in further decline in service quality.
While these negative reviews present a dire picture, there are users who recall more agreeable experiences prior to recent changes made by corporate management around July 2018. Previous accounts depicted Colonial Oaks as a caring environment where food was enjoyable, cleanliness was prioritized, and staff members were attentive and engaged with residents—emphasizing how starkly those conditions have shifted since management changes took place. Residents once felt content—and even described rooms akin to hotel accommodations rather than traditional nursing facilities—showcasing just how rapid this decline had been.
Adding complexity to this narrative is one positive review which affirms service quality remained high at least until recently. In this instance, family members noted cleanliness throughout the establishment along with attentive aides readily available to assist residents—a sharp contrast against myriad accounts detailing exactly the opposite experience often characterized by neglect or indifference toward patient needs.
In light of these conflicting evaluations surrounding Colonial Oaks Guest Care, it becomes evident that potential residents’ families must exercise caution when considering care options within this facility. While some still find merit in its services based on past experiences or isolated incidents reminiscent of a dignified environment conducive for elderly living situations, countless others continue sharing stories steeped in neglectful circumstances fraught with distressing realities reflective not just upon caregivers but upon systemic issues plaguing long-term elderly health support facilities broadly today.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Shreveport Regional (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Colonial Oaks Skilled Nursing And Rehabilitation in Bossier City, LA offers a comprehensive range of amenities and care services to ensure the comfort and wellbeing of its residents. The community features a beauty salon for grooming needs and cable or satellite TV for entertainment. Community operated transportation is available for easy access to nearby areas, while a computer center allows residents to stay connected digitally.
Meals are served in a spacious dining room with restaurant-style dining, offering tasty and nutritious options prepared by the staff. For fitness enthusiasts, there is a fitness room equipped with exercise equipment. The fully furnished living spaces provide a cozy and comfortable environment, and private bathrooms offer convenience and privacy.
Residents can enjoy leisure activities at the gaming room, small library, and outdoor space like gardens. Housekeeping services ensure that living areas remain clean and tidy, while move-in coordination assists residents during their transition to the community. Telephone access is provided along with Wi-Fi/high-speed internet connectivity.
The care services at Colonial Oaks include 24-hour call systems and supervision for round-the-clock assistance. Trained staff members help with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their required medications on time, while specialized dietary restrictions are accommodated through diabetes diet plans and special dietary options.
Transportation arrangements are made for non-medical purposes as well as for doctors' appointments. A wellness center focuses on mental health programs to promote overall wellbeing among residents. With concierge services available, residents can easily access information about the community or arrange various services.
An array of activities is offered at Colonial Oaks including fitness programs to keep residents active, planned day trips for recreational purposes, resident-run activities to encourage interaction among peers, and scheduled daily activities to keep everyone engaged.
With several cafes, parks, pharmacies, physicians' offices, restaurants, theaters, transportation options nearby as well as places of worship within close proximity to the community; residents have easy access to various amenities and services, ensuring a convenient and fulfilling lifestyle within the community.
Colonial Oaks Skilled Nursing And Rehabilitation is located at 4921 Medical Drive, Bossier City, LA 71112 in Bossier Parish, Louisiana
Colonial Oaks Skilled Nursing And Rehabilitation on seniors.fyi includes 5 photos including images showing decor, living room, interior, entrance, trees, painting, artwork, fireplace, and more.
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