Northwest Louisiana Veterans Home in Bossier City, LA
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3130 Arthur Ray Teague Parkway, Bossier City, LA 71112
For more information about senior living options: (844) 490-3973
The staff is caring and thoughtful, treating residents with dignity and respect. The facility is very well kept and clean. The CNAs and nurses truly love the residents. There is a doctor on staff full time, which brings great peace of mind. Housekeeping is to be commended. The facility offers activities and maintains a pleasant environment.
They warn not to bring family members there, claiming it seemed like someone died every day during visits. They state the care was not professional when their grandfather became non-responsive, and staff did not assist. They note that the person in charge of care that day failed miserably. They describe the nurses as taking out their aggressions on patients when complaints about service were filed. They report the uncle's care has declined, with nasty food and some disrespectful staff. They recount an incident where doors were slammed in a resident's face and laughter followed. They mention one staff member as loud, impatient, and snappy. They say they will not look toward the building again and would not recommend the facility.Northwest Louisiana Veterans Home in Bossier City is best suited for veterans and their families who seek a structured, respectful skilled-nursing environment with visible veteran-friendly culture. This community works well for residents who value on-site medical oversight, routine routines, and opportunities for social engagement through activities, therapy, and accessible outdoor spaces. Families will notice a clean, well-kept campus, pleasant staff interactions, and rooms that feel comfortable rather than institutional. The presence of a daily doctor and active physical therapy helps anchor care for residents with ongoing medical and rehabilitative needs. The setting's small community room, gazebo-like area by the pond, and accessible outdoor space contribute to a sense of belonging for those who favor a campus feel over a hospital environment.
However, important caveats warrant serious consideration before committing. The most salient watchpoint is staffing consistency and responsiveness. Reviews diverge sharply: some families describe compassionate, patient care and staff who treat residents with dignity; others recount long delays, dismissive responses to complaints, and outright disrespect from certain team members. A few accounts hint at critical lapses in emergency responsiveness, including one troubling incident that a family attributes to a lack of timely intervention. While many praise caring CNAs and nurses, others note decline in care quality, concerns about food, and confrontations that erode trust. These mixed experiences demand careful, firsthand verification during tours and ongoing monitoring after move-in.
On the upside, the care team does demonstrate genuine commitment. The CNAs and nurses are frequently described as loving residents, and the daily doctor presence provides essential reassurance for medical management. Environmental maintenance and housekeeping are repeatedly commended for cleanliness and order, and therapy services engage residents in rehabilitation activities. The facility's atmosphere - comfortable rooms, a pond-adjacent deck, and a community room - supports daily living with a sense of normalcy and autonomy that many families seek when choosing long-term care. For residents who prize a warm, engaged staff and accessible medical oversight, these elements are meaningful positives.
Still, the negatives carry weight. Several reviews report disrespectful interactions and situations where staff did not respond promptly to resident needs, even after concerns were raised. Food quality emerges as a recurring frustration, affecting daily satisfaction and nutrition. A particularly stark account describes a perceived failure in care during a loved one's decline, leaving families emotionally shaken. The presence of at least one staff member viewed as impatient or snappy further undermines confidence in the care environment. Taken together, these issues point to an internal culture and staffing dynamic that must be monitored closely, especially for residents with higher needs or sensitivity to interpersonal dynamics.
When weighing the positives against the negatives, the core decision hinges on reliability and tone of daily care. For families prioritizing a veteran-centric culture, robust physician oversight, and an active schedule of rehabilitative services, the positives can offset some concerns if staffing stability and respectful communication are consistently evident. The value lies in medical supervision, rehabilitative potential, and a home-like atmosphere that honors service. But where care gaps widen into frequent miscommunication or perceived neglect, the advantages evaporate quickly. Prospective residents should verify current staff tenure, review care plans in detail, and insist on speaking with the director of nursing and frontline staff during visits to gauge consistency.
Bottom line: Northwest Louisiana Veterans Home presents as a practical, credible option for veterans who want a structured, respectful environment with medical oversight and social engagement. It suits those who can tolerate some variability in staff attitudes and meal quality, provided there is a reliable path to escalation and ongoing oversight. Families with acute needs for rapid, consistently empathetic response or with stringent expectations about meal quality should compare closely with other facilities that demonstrate stronger track records on responsiveness and resident rights. The prudent course is thorough due diligence - visit, interview the care team, request recent incident summaries, and observe a shift-change to gauge consistency. When the staff culture and care reliability align, this facility delivers a solid, resident-focused home.
12 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Shreveport Regional (8 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Located in Bossier City, Louisiana, the Northwest Louisiana Veterans Home offers a comfortable and supportive environment for veterans in need of assisted living services. The community provides a range of amenities to enhance the residents' quality of life, including a spacious dining room where nutritious meals are served, fully furnished accommodations, beautiful gardens for outdoor relaxation, and housekeeping services to ensure a clean and tidy living space.
At the Northwest Louisiana Veterans Home, residents can enjoy modern conveniences such as telephone and Wi-Fi/high-speed internet access. The community also offers move-in coordination to assist individuals transitioning into their new home seamlessly.
The dedicated care team at the Northwest Louisiana Veterans Home is committed to meeting the needs of residents with personalized assistance. They provide support with activities of daily living, including bathing and dressing, as well as assistance with transfers for those with mobility challenges. The community also offers specialized care for individuals with diabetes through tailored meal plans.
Residents can participate in a variety of engaging activities designed to promote socialization and overall well-being. These scheduled daily activities provide opportunities for recreation and entertainment within a vibrant community atmosphere.
For added convenience, there are several amenities and services available nearby. There are five cafes where residents can enjoy coffee or refreshments with friends or family. Also, there are two parks where they can take leisurely walks or spend time outdoors. Access to pharmacies and physicians is readily available within close proximity to ensure comprehensive healthcare services. Additionally, numerous restaurants offer diverse dining options for residents looking to explore the culinary scene. Transportation options are easily accessible for convenient travel purposes.
With its array of amenities, personalized care services, and convenient location near various amenities, the Northwest Louisiana Veterans Home provides a warm and welcoming environment that supports veterans' physical and emotional well-being while honoring their service to our country.
Northwest Louisiana Veterans Home is located at 3130 Arthur Ray Teague Parkway, Bossier City, LA 71112 in Bossier Parish, Louisiana
Northwest Louisiana Veterans Home on seniors.fyi includes 4 photos including images showing building, architecture, exterior, entrance, office, flag, windows, trees, and more.
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