Savannah Grand of Bossier City

Pros

• Residents feel comfortable, safe, and secure in the community, appreciating the patience and kindness of the staff.
• The facility is described as organized, clean, and well-maintained, with a welcoming and homey environment.
• The staff is consistently noted as friendly, helpful, and accommodating, providing excellent care to residents.
• Many families feel relieved knowing their loved ones are happy and receiving good support in the facility.
• Residents enjoy engaging activities and appreciate the efforts made by staff to facilitate entertainment and social interaction.
• Visitors have commented positively on the cleanliness of common areas like the dining area and laundromat.
• The management is responsive to concerns raised by families, taking steps to address issues effectively.
• Families feel reassured about their loved ones being cared for in a more homelike setting compared to traditional nursing homes.

Cons

• The staff at Savannah Grand of Bossier City promised good care but often failed to deliver on those promises, leading to frustrations from family members.
• Several reviews highlighted issues with cleanliness, noting that the community was not clean during visits and that residents’ belongings were often dusty.
• There were complaints about poor communication from staff regarding residents' health, with reports of severe dehydration and lack of attention.
• Negative experiences were reported regarding billing practices, particularly a pro-rated bill for services not rendered due to unavailability of an apartment.
• The facility was described as short-staffed, especially during nights and weekends, which negatively affected the level of care provided to residents.
• Some visitors felt disrespected by management when raising concerns about billing discrepancies or service issues, leading to uncomfortable interactions during visits.
• Reports indicated that food quality was inconsistent and had been declining recently, contributing to dissatisfaction among residents and their families.

Review

Savannah Grand of Bossier City has elicited a spectrum of opinions from families and residents, reflecting both commendable aspects and areas requiring improvement. Situated in Bossier City, this assisted living facility appears to have become a pivotal choice for many seeking memory care or assistance for their elderly loved ones. The common thread among several reviews is the staff's demeanor—many describe them as friendly, attentive, and dedicated to providing quality care. Residents often find comfort in the welcoming atmosphere, which contrasts sharply with the sterile environment typically associated with nursing homes. One reviewer expressed gratitude toward the staff for their patience and kindness, emphasizing how safe and secure they feel in such hands.

However, not all feedback is positive; various concerns about the physical conditions of the facility itself have been raised. Some reviewers noted that while Savannah Grand is aesthetically appealing—beautifully maintained communal areas like the dining room and laundry facilities were often praised—the individual rooms fell short of expectations when compared to hospital standards. Several family members voiced disappointment over room sizes being too constrained for proper care, particularly regarding bathroom setups that might impede efficient assistance during health emergencies. This inconsistency between visual appeal and actual room functionality could be an area worth addressing by management to ensure a more supportive environment.

Addressing critical issues related to resident safety surfaced troubling accounts from some families regarding lapses in care or communication. For instance, one harrowing incident involved a resident escaping from memory care under concerning circumstances—a situation compounded by miscommunication about their declining health condition. Such occurrences underscore the necessity for improved oversight within memory care units and highlight broader staffing challenges faced by many facilities today. Reviews indicate that understaffing remains an ongoing concern at Savannah Grand, particularly on nights and weekends when attentiveness wanes at times.

Furthermore, billing practices emerged as another point of contention among families navigating the complexities of care agreements and leases. Instances where families received unexpected charges despite loved ones not yet moving in raised questions about transparency in operations. Affected family members reported feeling disrespected when voicing concerns about these financial irregularities—a sentiment echoed by several others who experienced unreturned calls or inadequate follow-up on their inquiries regarding refunds after loss events. Improving communication in financial matters would likely alleviate frustration among families already dealing with emotional stressors inherent to caring for aging relatives.

Despite these critiques surrounding physical conditions and administrative procedures, numerous testimonials commend Savannah Grand's focus on creating meaningful connections among residents while promoting engagement through activities like arts/crafts sessions and entertainment visits from guest performers. Many families appreciate how staff members maintain an intimate environment where residents can partake in socialization while receiving necessary support tailored to their needs—particularly valuable within memory care settings where companionship plays an essential role.

In summary, Savannah Grand of Bossier City stands as a facility exhibiting both strengths and weaknesses characteristic of the senior living sector today. Families consistently recognized its well-maintained communal spaces alongside sincere efforts from direct-care staff to foster comfort among residents during challenging transitions into assisted living environments. However, areas such as effective communication around health updates, cleanliness standards for individual rooms, staffing levels during off-peak hours, and transparent billing practices require urgent attention if Savannah Grand aims to enhance its reputation further amidst rising competition within this industry type—all essential components toward making it truly feel like home for every resident entrusted into its care.

This section of Bossier City, Louisiana offers a variety of convenient amenities for seniors looking to settle down in a vibrant community. With several pharmacies within a short distance, accessing medication and healthcare services is easily manageable. In addition, there are a number of cafes and restaurants nearby for dining out or grabbing a quick bite to eat. For those seeking medical care, there are reputable physicians and hospitals in close proximity. Places of worship provide spiritual support, while parks offer opportunities for outdoor recreation. The presence of theaters also allows for cultural enrichment and entertainment options. Overall, this area provides a well-rounded environment for seniors looking to enjoy their golden years with access to essential services and recreational activities.

Pharmacies

• Super 1 Foods (1.8 miles)
• Benzer Pharmacy (2.1 miles)
• Kroger Pharmacy (2.6 miles)
• Walmart Pharmacy (2.6 miles)
• Super One Foods (2.6 miles)
• Walgreens (3.4 miles)
• Airline Drug (3.9 miles)

Cafes

• Starbucks (2 miles)
• Strawn's Eat Shop Also (2.5 miles)
• Starbucks (3.1 miles)
• Newk's Eatery (3.2 miles)
• Lowder Baking Co. (5.9 miles)
• Fairfield Market & Cafe (6.8 miles)

Restaurants

• Papa John's Pizza (2.1 miles)
• China Flag Buffet (2.3 miles)
• 2Johns Steak and Seafood (2.4 miles)
• Monjunis of Bossier City (2.4 miles)
• Sonic Drive-In (2.6 miles)
• Raising Cane's Chicken Fingers (2.6 miles)
• Panda Express (2.6 miles)

Transportation

• Barksdale Air Force Base (2.3 miles)

Physicians

• Manchandia Pediatrics (2.3 miles)
• Orthopedic Specialists of La (2.3 miles)
• WK Bone and Joint Clinic (3.1 miles)
• Bossier Family Medicine (3.1 miles)
• Christus Schumpert Health System (3.2 miles)
• Ark-La-Tex Oral (3.2 miles)
• Gastrointestinal Specialists (3.4 miles)

Places of Worship

• First Baptist Church-Bossier (2.5 miles)
• St Joseph Catholic Church (5.3 miles)
• First Baptist Church of Shreveport (6.1 miles)

Parks

• Mike Wood Park (3.5 miles)
• Island Park (3.8 miles)
• Brownlee park (4.5 miles)

Hospitals

• Veterans Health Administration (4 miles)
• Brentwood Hospital of Shreveport (4.7 miles)
• Doctor's Hospital (4.9 miles)
• Promise Hospital of Louisiana (5.2 miles)
• Louisiana State University Hospital (6.4 miles)
• LSU Women's & Children's Clinic (6.5 miles)

Theaters

• Strand Theatre (5 miles)