Pilgrim Manor Skilled Nursing And Rehabilitation
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1524 Doctors Drive, Bossier City, LA 71111
For more information about senior living options: (844) 490-3973
The staff at Pilgrim Manor has been incredibly good to the residents and strives to improve any areas that need improvement. The facility is nice and is going through improvements to make it even better. The staff at Pilgrim Manor Skilled Nursing is friendly, caring, and provides good care to the residents. There are activities for the residents to participate in, including a petting zoo, which brings joy to those who can participate. The rooms at Pilgrim Manor are well-equipped and maintained, providing everything that the residents need. The facility is well-situated and offers excellent care for its residents.
The night shift at Pilgrim Manor seems to have communication issues and can affect the overall experience for residents. One reviewer's mother's friend had complaints about the food at Pilgrim Manor. The staff at the facility quickly began treating family members and residents in a horrible manner, according to one reviewer. Rooms at Pilgrim Manor are not consistently kept clean, as mentioned by a dissatisfied family member. There were concerns about missing personal belongings of a resident at Pilgrim Manor. Some staff members at Pilgrim Manor are lazy, hateful, and do not empathize with or care about their residents, according to one reviewer's experience.Pilgrim Manor, a skilled nursing facility, has received mixed reviews from individuals who have had loved ones residing there. One reviewer had chosen Pilgrim Manor based on a friend's positive experience and proximity to their home. They highlighted the attentive and caring staff, noting that the facility actively seeks to address areas for improvement. However, they mentioned some issues with communication between night and day shifts, which can impact the overall quality of care. Despite this, their father enjoyed good meals and even had the opportunity to participate in activities such as visiting a petting zoo. The reviewer expressed optimism about future improvements planned for the facility.
Another individual visited their mother's friend regularly at Pilgrim Manor before the COVID-19 pandemic hit. They observed a friendly and caring staff who seemed dedicated to providing good care to residents. The reviewer noted that activities were available for residents, which they actively participated in as well. While they did not try the food themselves, they mentioned that their mother's friend had complaints about it but appreciated small treats brought to her instead. Overall, they found the rooms clean and felt that their mother's friend received adequate care.
In contrast, one reviewer admitted to not conducting a thorough review of Pilgrim Manor before admitting their father-in-law. This person expressed regret over not checking Medicare's ratings for the facility beforehand, particularly regarding staff performance. They claimed that while the entrance appeared clean and staff were friendly during admission, ongoing treatment of family members and residents deteriorated quickly. Complaints were allegedly poorly addressed and rooms were not consistently kept clean. Additionally, personal belongings went missing without resolution or recovery efforts made by staff members. Concerned about their father-in-law's well-being, this individual contemplated taking time off work just to monitor his care more closely.
On a more positive note, another individual shared a satisfactory experience with Pilgrim Manor when their mother was under its care. They praised both the staff and facility for providing excellent care. Their mother resided in a well-maintained semi-private room, and the facility as a whole seemed to be in good condition. The reviewer also appreciated how they were kept informed about their mother's condition and the various activities taking place in the facility. Unfortunately, their mother ultimately passed away due to pneumonia.
In conclusion, reviews for Pilgrim Manor Skilled Nursing reveal a range of experiences. While some individuals have been satisfied with the care provided by friendly and attentive staff members, others have expressed concerns regarding cleanliness, communication issues between shifts, and mishandling of resident complaints or belongings. The facility does offer activities for residents, but limitations may exist based on individual conditions such as dementia. Future plans for improvement have been mentioned, indicating an effort to address any shortcomings in order to enhance overall resident satisfaction and well-being.
153 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesPilgrim Manor Skilled Nursing and Rehabilitation in Bossier City, LA, is an exceptional assisted living community offering a range of amenities and care services to enhance the lives of its residents. The community is dedicated to providing a comfortable and enriching environment for seniors to thrive.
Residents can enjoy the convenience of an on-site beauty salon to help them look and feel their best. Cable or satellite TV is available in each residence, ensuring entertainment options are readily accessible. Community-operated transportation allows for easy access to nearby destinations.
The computer center enables residents to stay connected with loved ones and explore the digital world. Meal times are a delight in the spacious dining room which offers restaurant-style dining, perfect for enjoying delicious and nutritious meals. For added convenience, private bathrooms are included in each residence.
A fully furnished living space provides all the comforts of home, while housekeeping services ensure a clean and tidy environment. A kitchenette allows residents to prepare light snacks as desired. Move-in coordination is offered to assist new residents during the transition process.
With outdoor spaces and a garden available, residents can enjoy fresh air and nature at their leisure. The fitness room promotes physical activity and wellness within the community. A gaming room offers opportunities for friendly competition and socializing.
Residents have access to a small library onsite, perfect for enjoying quiet moments with a good book. Telephone services allow for easy communication with friends and family members. Wi-Fi/high-speed internet ensures residents can stay connected online.
For care services, Pilgrim Manor Skilled Nursing and Rehabilitation offers 24-hour call system and supervision, providing peace of mind for residents and their loved ones. Assistance with activities of daily living including bathing, dressing, transfers is provided by compassionate staff members. Medication management ensures that residents receive their medications safely and on time.
A mental wellness program focuses on promoting emotional well-being among residents. Special dietary restrictions such as diabetes diets are accommodated so that nutritional needs are met. Transportation arrangements for non-medical and doctor appointments ensure residents can attend important engagements.
The community boasts an array of activities to keep residents engaged and entertained. Concierge services provide personalized assistance, while fitness programs help residents maintain an active lifestyle. Planned day trips and scheduled daily activities offer opportunities for socialization and exploration. Resident-run activities encourage participation and foster a sense of community.
Pilgrim Manor Skilled Nursing and Rehabilitation benefits from its prime location, with numerous cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals in close proximity. This ensures that residents have easy access to amenities and services in the surrounding area.
Overall, Pilgrim Manor Skilled Nursing and Rehabilitation provides a warm and inviting assisted living community where seniors can receive quality care and enjoy a fulfilling lifestyle.
Pilgrim Manor Skilled Nursing And Rehabilitation is located at 1524 Doctors Drive, Bossier City, LA 71111 in Bossier Parish, Louisiana
Pilgrim Manor Skilled Nursing And Rehabilitation on seniors.fyi includes 4 photos including images showing interior, lobby, reception area, decor, building, healthcare, entrance, awning, and more.
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