Pilgrim Manor North

Pros

• The entrance to the facility appears clean and welcoming.
• The staff is extremely nice during the admitting process.
• Some staff members are friendly and demonstrate a willingness to engage with residents and families.
• The facility provides a structured environment for residents.

Cons

• The staff treats family members and residents in a horrible manner after the admission process.
• Rooms are not kept clean on a consistent basis.
• Complaints are not appropriately handled, even when delivered politely.
• Residents will not be properly taken care of if family members are not present every day for long periods.
• Numerous personal items have turned up missing and were never recovered.
• Most staff members are described as lazy and hateful, lacking empathy for the residents.
• There is a concern about the corporation owning multiple facilities, limiting options for relocation.

Review

In the process of selecting a care facility for a loved one, it is crucial to undertake extensive research and review all available information. Unfortunately, many families, including mine, may feel rushed or overwhelmed during this decision-making phase. My father-in-law's recent admission to a particular facility has highlighted how vital it is to examine performance ratings and reviews from reputable sources like Medicare before making such an important choice. Had I conducted a thorough review beforehand, especially regarding staff interactions and overall ratings, I would have never approved his residency at this particular center.

Upon entering the facility for the first time, my initial impression was positive; the entrance appeared clean and welcoming. The staff members overseeing the admission process were polite and friendly, providing a sense of reassurance in what can often be a stressful situation. However, this welcoming demeanor quickly dissipated as we navigated deeper into our experience there. It became increasingly apparent that while the facility might present itself well on the surface, underlying issues paint a very different picture regarding resident care and treatment.

One of my primary concerns has been the cleanliness of individual rooms. While common areas are maintained adequately upon entry, personal living spaces often fall short of acceptable standards. The inconsistency in cleanliness raises alarms about the overall maintenance practices within the establishment itself. When family members voiced concerns or complaints regarding these issues—as one does out of genuine care—they were routinely met with indifference from staff members who seemed uninterested in addressing our worries.

Implicit in my experience is the realization that consistent oversight is necessary when entrusting someone to such facilities. If family members are not present on-site daily for extended periods, residents can suffer neglect or lack adequate attention to their needs. This environment creates an unsettling feeling among families who want reassurance about their loved ones' well-being but instead are left questioning whether they are receiving proper care.

As troubling incidents began to surface—such as personal items going missing without explanation—it became obvious that one should not send valuables with residents unless absolutely necessary. The loss of belongings without recovery only exacerbates feelings of distrust concerning how resident assets are managed and safeguarded within the facility. My husband and I have even discussed taking unpaid leave from work simply to provide more oversight ourselves; unfortunately, such steps should not be required for peace of mind.

Lastly, it has come to my attention that this facility is part of a larger corporation which owns numerous similar establishments nearby. This realization limits options for relocation or alternatives as we ponder moving my father-in-law elsewhere—an uncomfortable situation compounded by desperation when searching for better-quality care providers locally. Given these experiences filled with frustrations stemming from inadequate staffing levels and empathy deficiencies amongst workers, I strongly encourage anyone looking into care facilities for themselves or loved ones to meticulously research opportunities through credible channels like Medicare ratings before committing to any establishment.

Overall, while some staff may exhibit friendliness during initial interactions, their subsequent actions often betray these first impressions; many appear apathetic toward both residents and their families alike. It is critical not only to assess physical conditions but also personnel attitudes towards caregiving—the latter often serving as a substantial indicator of future experiences within these centers.

This particular area of Bossier City, Louisiana offers a convenient and diverse range of amenities suitable for senior living. With a variety of restaurants nearby such as China Flag Buffet, Monjunis of Bossier City, and 2Johns Steak and Seafood, residents can enjoy a mix of dining options. Additionally, there are several physicians' offices in close proximity including Orthopedic Specialists of La and Manchandia Pediatrics for easy access to healthcare services. Nearby pharmacy options like Benzer Pharmacy and Walmart Pharmacy provide convenient medication access. Places of worship such as First Baptist Church-Bossier offer spiritual support, while hospitals like Veterans Health Administration and Brentwood Hospital of Shreveport are just a short drive away for medical emergencies. Transportation is readily available with Barksdale Air Force Base nearby, ensuring easy access to travel options. Overall, this area provides a balanced mix of amenities essential for comfortable senior living.

Restaurants

• China Flag Buffet (0 miles)
• Monjunis of Bossier City (0.2 miles)
• 2Johns Steak and Seafood (0.2 miles)
• Raising Cane's Chicken Fingers (0.7 miles)
• Sonic Drive-In (0.8 miles)
• Panda Express (0.9 miles)
• Whataburger (1 miles)

Physicians

• Orthopedic Specialists of La (0.1 miles)
• Manchandia Pediatrics (0.3 miles)
• Bossier Family Medicine (1.4 miles)
• Christus Schumpert Health System (1.4 miles)
• WK Bone and Joint Clinic (1.5 miles)
• Bossier Ophthalmology Clinic, Amc (1.6 miles)
• Gastrointestinal Specialists (1.6 miles)

Pharmacies

• Benzer Pharmacy (0.6 miles)
• Walmart Pharmacy (0.8 miles)
• Kroger Pharmacy (1 miles)
• Super 1 Foods (1.4 miles)
• Super One Foods (1.5 miles)
• Walgreens (2.1 miles)
• Airline Drug (2.7 miles)

Cafes

• Strawn's Eat Shop Also (0.6 miles)
• Starbucks (0.8 miles)
• Newk's Eatery (1.6 miles)
• Starbucks (1.6 miles)
• Lowder Baking Co. (4.8 miles)

Places of Worship

• First Baptist Church-Bossier (0.6 miles)
• St Joseph Catholic Church (4.7 miles)
• First Baptist Church of Shreveport (5 miles)

Hospitals

• Veterans Health Administration (2.7 miles)
• Brentwood Hospital of Shreveport (2.9 miles)
• Doctor's Hospital (3.1 miles)
• Promise Hospital of Louisiana (3.6 miles)
• Louisiana State University Hospital (4.8 miles)
• LSU Women's & Children's Clinic (4.9 miles)
• Wk Refractive Surgery Center (5.5 miles)

Transportation

• Barksdale Air Force Base (2.7 miles)

Theaters

• Strand Theatre (3 miles)

Parks

• Brownlee park (3 miles)
• Island Park (3.2 miles)
• Mike Wood Park (4.7 miles)