Pierremont Healthcare Center in Shreveport, LA
Save725 Mitchell Lane, Shreveport, LA 71106
For more information about senior living options: (844) 490-3973
The staff at Pierremont Healthcare Center took great care of her aunt and kept the family informed at every step of the rehab process. The team treated him like family and provided excellent, compassionate care. Pierremont is described as a wonderful place for a loved one, with friendly staff and a welcoming atmosphere. The rehab team encouraged daily therapy and helped him regain strength to go home. The facility is top-notch, clean, and focused on creating a positive experience for residents. The staff are consistently friendly, attentive, and willing to go above and beyond. Families express gratitude for the care and for staff who make the stay feel like home. The center is praised for its caring nurses, therapists, and administrative staff.
The reviewer would not recommend the facility, alleging it contributed to the grandmother's death due to insufficient rehab and mishandling of a Covid outbreak. The reviewer claims the staff did not respond to a patient's distress, leaving the patient in danger. The reviewer describes the facility as the worst they've encountered, saying staff ignored patient and family concerns and left them in pain for hours. The reviewer says the rehab center was terrible and lacked sufficient experience to care for patients. The reviewer asserts the night shift was lazy and unhelpful, with calls not answered or transferred to a nurse. The reviewer claims the nursing assistants were horrible and inadequately trained, with unsanitary conditions and residents not treated with respect, causing PTSD. The reviewer alleges abuse and neglect and significant safety concerns, including cameras and poor supervision, suggesting the place should be closed. The reviewer states a patient developed bed sores due to staff not turning or moving them promptly.Pierremont Healthcare Center in Shreveport is best suited for families seeking a rehab-forward environment where the primary goal is to restore function and return a loved one home. The center earns consistent praise for its capable rehabilitation team, rapid engagement with therapy, and outcomes that frequently translate into discharge within a couple of weeks. A standout pattern appears in stories of loved ones who regained strength and walked out after 14 days, or who recovered from sepsis with persistent IV antibiotics thanks to daily therapy and a coordinated plan. The atmosphere often feels like a family affair, with admissions staff, physicians, and care teams communicating clearly with families throughout the recovery process.
Those prioritizing a consistently flawless daily experience or requiring rock-solid, around-the-clock safety may want to consider alternatives. Reviews reveal a mixed track record on day-to-day reliability: some families report genuinely responsive, compassionate care, while others describe slow or unreliable call-bell responses, night-shift lapses, and delays that leave patients waiting for help. There are troubling accounts of neglect, turning lapses leading to bed sores, and medication delays, all of which underscore real safety concerns when staffing is thin. Additional complaints about missing belongings, lost clothes, and questions about privacy and security further justify exploring other options for families unwilling to compromise on basic reliability.
On balance, Pierremont's strongest assets revolve around rehabilitation and the people who drive it. The rehab team, supported by case managers and social workers, typically motivates residents to engage in daily therapy, coordinates equipment and transportation, and designs transitions back to home with a solid home-health plan. The center also earns credibility from leadership engagement - administrators and nursing staff who strive to create a welcoming, home-like environment - and from a clean, orderly facility that makes visits reassuring. When therapy goals align with a concrete plan to return to community living, these strengths translate into tangible, life-changing progress for residents.
Nevertheless, the cons carry meaningful weight. The most significant issues center on staffing consistency and communication gaps that undermine the otherwise strong rehab program. Night shifts and phone response times are frequently highlighted as problem areas, with reports of patients not being attended to promptly or not being washed and cared for in a timely manner. Variability in pain management and medication administration, occasional concerns about cleanliness in certain areas, and, in extreme cases, allegations of neglect or unsafe practices have appeared in multiple accounts. Such experiences create a substantial risk, particularly for residents with higher needs or those who require constant oversight.
Practical decision-making guidance centers on a thorough, proactive assessment of daily operations. During a visit, observe how quickly call bells are answered, and request meetings with the rehabilitation director, the director of nursing, and the social services lead to learn how night coverage is managed. Ask for current staffing ratios, review how recent concerns were resolved, and confirm that policies to prevent turning lapses, ulcers, and medication delays are actively implemented. Seek candid references from current families with similar care needs and look for a consistent pattern of responsiveness, especially at night. If safety, predictability, and consistent communication are non-negotiable, compare Pierremont to peers with demonstrable strength in overnight staffing and reliable medication management.
Bottom line: Pierremont Healthcare Center delivers a compelling, rehab-focused option with a genuine, homey atmosphere and a track record of helping residents regain independence. When the care team - therapy, social work, and nursing - operates in close alignment, the path to discharge and a smoother transition back to the community is clear and persuasive. However, a noticeable portion of reviews flag variability in day-to-day responsiveness and supervision, particularly during night hours, which can erode confidence for families with heightened safety concerns. For those prioritizing aggressive rehabilitation and a warm, supportive environment, Pierremont is worth pursuing, provided there is diligent oversight, explicit expectations, and proactive escalation of concerns. For families seeking ironclad consistency and minimal risk of care lapses, the search should continue elsewhere.
180 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Shreveport Regional (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pierremont Healthcare Center is an assisted living community located in Shreveport, LA. We offer a wide range of amenities to ensure the comfort and convenience of our residents. Our facilities include a beauty salon for personal grooming needs, cable or satellite TV for entertainment, and a computer center for staying connected with loved ones. Residents can enjoy delicious meals in our dining room with restaurant-style dining options, or cook their own meals in our fully furnished kitchenette.
For recreational activities, we have a fitness room for staying active and a gaming room for leisurely fun. Our small library provides a quiet space for reading and relaxation. Outdoor enthusiasts will appreciate our beautiful garden and outdoor space.
At Pierremont Healthcare Center, we prioritize the well-being of our residents by offering care services such as 24-hour call systems and supervision to ensure their safety. Our staff provides assistance with daily activities like bathing, dressing, and transfers. We also offer specialized programs to support mental wellness, diabetes diet management, medication management, and special dietary restrictions.
Transportation is easily arranged for non-medical purposes as well as transportation to doctors' appointments. Wi-Fi/high-speed internet is available throughout the community to keep residents connected.
Our community is vibrant with numerous nearby amenities including three cafes, two parks, eleven pharmacies, thirty-five physicians' offices, thirty-four restaurants, two places of worship, one theater, and twelve hospitals within close proximity.
At Pierremont Healthcare Center, we strive to make every day enjoyable and comfortable for our residents by providing top-notch care services along with various amenities to suit their needs.
Pierremont Healthcare Center is located at 725 Mitchell Lane, Shreveport, LA 71106 in Caddo Parish, Louisiana
Pierremont Healthcare Center on seniors.fyi includes 5 photos including images showing interior, decor, hallway, doors, handrails, plant, office, artwork, and more.
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