Pierremont Healthcare Center

Pros

• The staff at Pierremont Rehab are reported to be nice and welcoming, making patients feel more comfortable during their stay.
• The recent renovations in the facility have resulted in a much nicer environment for residents.
• One patient is settling in well at Pierremont Nursing Home, suggesting that some individuals may find the atmosphere to be supportive.

Cons

• The nursing staff at Pierremont Rehab displayed a lack of responsiveness and engagement, leaving patients unattended during crucial moments.
• A resident experienced severe pain but was only given Tylenol, with the facility showing little concern for her discomfort or urgency in addressing her needs.
• There were significant delays in medication administration, causing frustration and distress among patients and their families.
• Past incidents have led to serious health complications for residents, raising concerns about the quality of care provided by the facility.
• The food served at Pierremont Rehab has been described as horrible by residents, contributing to an overall negative experience.

Review

A Mixed Bag of Experiences at Pierremont Rehabilitation Facility

In recent months, Pierremont Rehabilitation has drawn mixed reviews from families and patients alike, highlighting significant concerns about patient care and overall experience. One family's distressing account illustrates a troubling pattern of inadequate attention to critical medical needs. After initially placing their mother in the facility approximately eight months ago, who had previously vowed never to return, they reluctantly decided to give Pierremont another chance. Unfortunately, this decision quickly proved disastrous.

The family reported that after just six weeks at the facility, their mother experienced severe health complications due to alleged neglect. On the night shift, she vomited and subsequently aspirated on her own vomit, leading to an urgent hospital visit where she was diagnosed with a urinary tract infection (UTI), low blood pressure, a touch of pneumonia, and a bacterial infection. The family expressed deep concern over the nursing staff's lack of response when their mother pressed her call button for assistance during this critical time. Instead of receiving timely help during an emergency situation, they described staff as being unresponsive and preoccupied with distractions such as their phones. This left the family feeling disillusioned with their choice to trust Pierremont once again.

Similarly alarming experiences were echoed by another individual whose friend recently entered Pierremont for rehabilitation following a broken hip and wrist. In desperate need of pain relief after surgery, this patient found herself in extreme discomfort as staff only provided Tylenol for pain management—an inadequate response considering her condition. When the patient sought more comprehensive care for her pain management needs, staff informed her that they could not provide further medication until the pharmacy delivered additional supplies hours later. Distressingly, this indifference raised questions about how effectively the facility prioritizes patient welfare in critical situations.

Additionally concerning was an account from another family member who witnessed long waits for medication administration while visiting their sister at Pierremont. They recounted waiting over thirty minutes for needed medications—a delay that can have serious implications on patient well-being, especially for those requiring immediate attention or support for chronic conditions.

Conversely, not all reports from Pierremont are negative; some patients have had slightly positive experiences upon entering the facility. An older sister currently residing there has mentioned settling into her surroundings after transitioning from a hospital stay before Christmas. Although she noted that staff members appeared friendly and accommodating at first glance, she voiced dissatisfaction with the quality of food served in the facility—a common complaint among rehabilitation centers where nutrition significantly influences recovery outcomes.

On a more promising note, visitors were shown newly remodeled areas within Pierremont that offered enhanced facilities compared to the older sections of the building where some patients are housed. Despite attempts made by management to improve aesthetics within parts of the center, it remains clear that significant operational challenges persist regarding both attentive medical care and basic living conditions essential to recovery.

In summary, while there may be bright spots among its offerings—such as updated facilities—the overall experiences shared by former patients and their families paint a worrisome picture regarding quality of care at Pierremont Rehabilitation Facility. Issues surrounding insufficient staffing responses during emergencies and inadequate pain management protocols raise serious flags about prioritizing patient welfare in moments when it matters most.

Restaurants

• Oyster Bar (0.1 miles)
• Another Broken Egg Cafe (0.2 miles)
• Superior Bar & Grill (0.2 miles)
• Jason's Deli (0.3 miles)
• Giuseppe's Pastacaffe (0.3 miles)
• Wendy's (0.4 miles)
• Grub Burger Bar (1.1 miles)

Pharmacies

• Brookshire's (0.2 miles)
• Walgreens (1.3 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (1.9 miles)
• Brookshire's (2 miles)
• Super 1 Foods (2 miles)
• Causey's Pharmacy (2.4 miles)

Physicians

• La Viral Diseases Clinic (1 miles)
• Choice Pediatrics (1 miles)
• Dialysis Center of Shreveport (1.2 miles)
• The Joint (1.4 miles)
• Velocity Care (1.8 miles)
• Anesthesiology Residency - Lsuhsc Shreveport (2.1 miles)
• WK Eye Institute Pierremont (2.3 miles)

Places of Worship

• First Baptist Church of Shreveport (1.1 miles)
• St Joseph Catholic Church (1.9 miles)

Cafes

• Fairfield Market & Cafe (1.2 miles)
• Lowder Baking Co. (1.2 miles)
• Starbucks (1.8 miles)

Hospitals

• Christus Schumpert Wound Care (1.4 miles)
• LSU Women's & Children's Clinic (2.1 miles)
• Louisiana State University Hospital (2.2 miles)
• Willis-Knighton Pierremont (2.4 miles)
• Highland Clinic (2.5 miles)
• Wk Cancer Center Proton (2.8 miles)
• Willis Knighton Extended Care Center (2.8 miles)

Theaters

• Cinemark Tinseltown and XD (2.6 miles)

Parks

• Island Park (3.3 miles)
• Cargill Park (3.8 miles)