1411 Claiborne Avenue, Shreveport, LA 71103
For more information about senior living options: (866) 208-4318
Overall Review of Magnolia Manor Nursing And Rehab Center
Pros
The staff at Magnolia Manor is very helpful and professional.- Kathy Dunlap, MDS, provides information clearly and in a timely manner.
- The facility is highly recommended for families seeking care for their loved ones.
- Magnolia Manor is a loving and caring place that goes to the limit to care for residents and patients.
- The staff is great, the facility is always well kept and clean, and staff are knowledgeable and willing to assist.
- The facility’s cleanliness is maintained.
Cons
They believe no loved one should be sent to Magnolia Manor because the staff lie, cover themselves, and abuse residents.- They feel the facility does not disclose that private rooms are only available for a limited time, leading to shared rooms and cleanliness differences.
- They describe the administrator Don as horrible and unprofessional in contacting next of kin.
- They report poor teamwork and communication among CNAs, LPNs, RNs, and administration, with irregular bathing and handling of room supplies.
- They complain that visitors’ restrooms are locked after hours with no keys or maintenance on weekends and holidays.
- They claim staff are slow and fail to monitor glucose and bathe patients regularly, risking infections.
Review
Magnolia Manor Nursing and Rehab Center in Shreveport is best suited for families that prioritize hands-on, attentive staff and a facility that generally appears clean, with a clear, responsive point of contact from the care team. The facility earns credible praise for the staff’s professionalism and for timely, clear information from the MDS nurse, notably Kathy Dunlap. However, room privacy policies matter in day-to-day satisfaction: one account notes that private rooms are often available only for a limited early period, after which many residents transition to shared accommodations. Prospective families should verify the current room policy upfront, because privacy and space can significantly influence comfort and perceived quality.
Those who may want to consider alternatives should heed the cautions raised in several reviews. The most serious concerns revolve around safety and reliability: reports of wounds or injuries not promptly addressed, allegations of abuse or cover-ups, and inconsistent communication among CNAs, LPNs, and administration. Multiple accounts describe slow response times, gaps in daily care, and administrative friction that undermines trust in the overall care plan. For families with nonnegotiable safety needs, or for residents requiring tight medical oversight, these patterns strongly argue for exploring other facilities with stronger incident reporting, clearer governance, and more dependable medical coordination.
On the positive side, Magnolia Manor’s strongest recurring asset is the caregiving staff when engaged directly with residents. Reviews consistently describe staff as helpful, knowledgeable, and willing to assist during visits, and the building itself is portrayed as clean and well kept. In shifts where care is more consistently delivered, residents experience functional support in daily activities and a sense of being cared for, an important baseline when evaluating any skilled-nursing option. This practical, observable care can offset some policy gaps, especially for families who can maintain ongoing oversight and communication with caregivers.
Yet the negatives carry substantial weight. The most consequential concerns involve inconsistent day-to-day care: missed or delayed health checks, lapses in medication administration, and insufficient bathing routines that raise infection risks. Administrative shortcomings, perceived lack of teamwork among caregivers and a DON who appears disengaged, compound these risks, creating a climate where errors are more likely and corrective action slower. Additional irritants like occasionally mis-prepared meals, locked restrooms, and questions about safety of valuables contribute to an impression that reliability is not consistently achieved. When weighing rehab potential or chronic medical needs, these factors tilt the balance away from Magnolia Manor for anyone prioritizing steady, predictable care.
From a practical standpoint, families evaluating Magnolia Manor should pursue a thorough, disciplined due-diligence process. Schedule a focused tour to observe current room configurations, confirm the room-policy timeline, and inspect the cleanliness of resident spaces. Ask for a candid explanation of how wound care, insulin management, and routine bathing are organized across all shifts; request to review incident reports and any corrective action plans. Talk directly with the administrator and the director of nursing about staffing levels, call-light response times, and how communications are escalated when problems arise. Verify the latest state inspections and seek references from current residents or families to gauge consistency beyond isolated positive moments.
The bottom line is practical: Magnolia Manor can be a workable choice for families who value approachable, capable staff and a clean environment, provided there is rigorous, ongoing oversight and explicit alignment on room arrangements and daily care standards. For those who cannot tolerate potential safety lapses, inconsistent medical oversight, or administrative disconnects, alternatives with stronger safety records and clearer governance are likely the wiser path. The decisive move is to conduct a direct, data-driven comparison, tour the facility, interrogate care protocols, and contrast with other nearby options, to determine whether Magnolia Manor meets the expected threshold for reliable, high-quality skilled nursing care.
98 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Shreveport Regional (4 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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