3302 Mansfield Road, Shreveport, LA 71103
For more information about senior living options: (844) 490-3973
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The collection of experiences shared about Shreveport Manor paints a picture of a place that can feel welcoming at first glance, then reveal serious run-ins with cleanliness, safety, and consistency. Several reviewers began with a positive impression: a tour that left them impressed by a clean, orderly building and the sense that the facility pays attention to its details. They note clean surroundings and new bedspreads, which gave a sense of care and fresh beginnings for visitors and new residents alike.
But that initial warmth was often overshadowed by much grimmer day-to-day realities. On the very first night, one reviewer describes a troubling scene: "a big roach," bugs flying around meals, and a staff demeanor that felt rude and disrespectful. The duality is stark - someone can walk in to a clean lobby and still encounter pest problems and unwelcoming staff attitudes once the routine of the place starts. The contrast between a tidy entrance and the less favorable in-room experience stands out in several narratives.
Family connections add layers to the story. One account centers on an aunt, Close Aubrey, who was a patient there, and it highlights moments of genuine support: MYA in the back office is praised for being helpful and responsive to requests, while the night nurse Shanitta is commended for providing regular updates. In these pockets of appreciation, the staff's willingness to engage and communicate is clear, even as other aspects of care and environment fuel complaints elsewhere in the same facility.
Another reviewer offers a nuanced blend of praise and critique. They acknowledge that most of the staff were really great, especially the lower-level workers like CNAs and those in food service. Yet concerns persist: when the residents faced a fall risk, the team agreed to sign a liability form related to bed rails, but the rails themselves were never provided. Bugs remained a constant problem in the room and the hallways, and the water pressure in the bathroom sink was so weak that handwashing became impractical. The overall verdict was sobering: despite moments of helpfulness, too many problems persisted, and the family chose to remove their relative after just four days.
Several reviews point to broader structural issues. The facility is described as having one of the highest staff turnover rates in the area, a telltale sign of deeper problems with staffing stability and reliability. Some comments go further, with blunt statements that echo a sense of neglect and dissatisfaction: a father's experience of being moved from the facility years ago, strong warnings to others not to place a loved one there, and even a heartbreaking note about a mother's death whose cause remained puzzling to the family. These threads underscore concerns about continuity of care, communication, and accountability.
Amid the heavier critiques, there are also personal stories of better experiences. One reviewer stayed one week after a lengthy hospital stay and found Shreveport Manor not grand, but clean and well-kept, with caring staff and reasonably good meals. The rehabilitation team - occupational and physical therapy - received specific praise for encouragement and effectiveness in helping the resident rebuild coordination and regain independence at home. This perspective confirms that the facility can meet needs well, particularly when the staff is engaged and the environment is well-maintained.
Emotional intensity peaks in a separate, strongly negative voice that describes the place as "the worst place in the world." The objection centers on the business office manager, whom the reviewer characterizes as rude, unhelpful, and discourteous, and it contrasts current administration unfavorably with what the Gamble family once owned. The rhetoric is pointed and emphatic, serving as a stark counterpoint to the more measured notes of care and courtesy found elsewhere in the feedback.
Amid the scattered and sometimes contradictory remarks, a fragmentary line - "Si i love ut" - appears, adding a human, imperfect touch to the mosaic of opinions. It hints at a personal sentiment or memory tied to the broader experience, a reminder that every review stands on the unique story of a person and their family.
Taken together, the reviews reflect a facility with real strengths and real flaws. Several accounts emphasize clean facilities, friendly or caring staff at times, and effective rehab services. Others highlight pest problems, inadequate responsiveness to safety concerns, inconsistent experiences across shifts, and concerns about administration and long-term care. The overall message suggests that Shreveport Manor can offer quality care in some moments and fall short in others, with outcomes highly dependent on the specific staff on duty, the day or shift, and the individual needs of each resident.
Shreveport Manor Skilled Nursing & Rehabilitation is a premier assisted living community located in Shreveport, LA. We offer a wide range of amenities and care services to ensure our residents live a comfortable and fulfilling lifestyle.
Our community boasts numerous amenities to enhance the quality of life for our residents. We have a beauty salon where residents can get pampered and look their best. Residents can enjoy their favorite TV shows or movies with our cable or satellite TV service. Community-operated transportation is available for outings and appointments. Our computer center allows residents to stay connected with loved ones and explore the digital world.
Meals are served in our elegant dining room, offering restaurant-style dining with nutritious and delicious options prepared by our skilled culinary team. For those who prefer more autonomy, we offer kitchenettes where they can prepare meals at their convenience.
Residents can participate in various activities to maintain an active lifestyle. Our fitness room allows individuals to exercise and stay fit at their own pace. The gaming room provides opportunities for social interaction and friendly competition. The small library offers a quiet space for reading and intellectual stimulation.
We prioritize the well-being of our residents by providing 24-hour call systems and supervision, ensuring they feel safe and secure at all times. Our compassionate staff assists with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure proper administration of medications.
In addition to physical well-being, we also focus on mental wellness through our mental wellness program. We cater to specific dietary needs such as diabetes diet restrictions or any other special dietary requirements.
Our location offers convenient access to nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals, and transportation services - making it easy for residents to explore the local community.
At Shreveport Manor Skilled Nursing & Rehabilitation, we strive to provide exceptional care in a warm and welcoming environment that feels like home. Come and experience the luxurious and fulfilling lifestyle our community has to offer.
Shreveport Manor Skilled Nursing & Rehabilitation is located at 3302 Mansfield Road, Shreveport, LA 71103 in Caddo Parish, Louisiana
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