Progressive Care Center
Save2715 Albert L. Bicknell Drive, Shreveport, LA 71103
For more information about senior living options: (844) 490-3973
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The patient received awesome care from thoughtful and caring staff. The physical and occupational therapists were great. The care team created a warm, family-like atmosphere. The patient was able to leave after 12 days. Therapist Tony cut the patient's hair, contributing to the patient's improvement. The meals were great and varied, never repeating during the stay (except breakfast). The staff were caring, attentive, and extremely helpful, with an outstanding group of physical therapists.
The workers are very rude and unprofessional. They will not speak to patients when they enter, and they never explain or answer questions about loved ones. The aunt's treatment was horrible, and the workers showed no compassion toward her health condition. The room was dirty, with food and other trash all over the floor. An employee took the aunt's call bell and warned her that pressing it again would result in police involvement. Ice was left by the door and not brought into the room. The staff's communication was poor, with calls to a third party instead of informing the patient. The facility does not deserve a star from the reviewer.The experiences shared about this facility span a wide spectrum, from glowing testimonials about recovery and warmth to sharp accusations of neglect and poor communication. On the positive side, several people described a genuinely meaningful impact on their health and spirits. They recalled entering the center with pain or limited mobility and leaving with noticeable improvement, often credited to the care they received from physical and occupational therapists. One writer highlighted that their e to patience was great, and both physical and occupational therapists played a central role in a recovery process that left them feeling better than before. Even small moments mattered, such as a therapist named Tony who gave a haircut and a touch of reassurance, leaving the patient feeling supported and hopeful as they headed home.
In the same vein, some residents conveyed that the care was not only clinically effective but also deeply human. A particular account praised the kindness and attentiveness of the team, noting that the care they received during a recovery from a broken femur and surgery was "awesome." The physical therapy was described as both rigorous and compassionate, a balance that helped them push through rehabilitation with confidence. They remembered meals that tasted good enough to prompt praise to the kitchen staff, and the overall atmosphere of the stay was framed as a positive, uplifting part of the healing journey. There was even humor and warmth captured in the way staff referred to the food - one recall spoke of a cook being called a chef, and a steady pattern of meals that felt satisfying rather than routine.
Another set of praise came from families who observed a strong, family-like culture within the Skill Care and PT sections. One reviewer called their wife's stay a fourteen- to fifteen-day experience where care felt "like a family atmosphere," and they treasured the sense of reassurance that came from every staff member they encountered. They described the overall experience as superb in terms of food and service, going so far as to say it should have been rated far higher than merely satisfactory. The consistency of kind, attentive treatment left a lasting impression, and it painted the facility as a place where loved ones could feel looked after in a supportive, communal environment.
Across these positive accounts, there is a steady affirmation of the facility's strengths: thorough physical therapy, good nutrition, and staff who appear genuinely dedicated to helping patients regain their independence. The recurring themes emphasize not just clinical outcomes, but the daily proof that someone was paying attention to the patient's comfort and engagement. Phrases like "very caring and attentive" and "awesome group of physical therapists" recurred enough times to suggest a recognizable backbone of competency and compassion that multiple reviewers experienced and remembered positively. In several of these narratives, the care not only advanced physical healing but also boosted mood and motivation, which many patients and families described as equally important to the rehabilitation process.
However, the same set of reviews does not shy away from pointing out serious concerns. A different perspective emerged from a reviewer who felt the facility fell short on communication and respect. This account urged others to choose any other option, emphasizing that communication with the patient's family was the norm rather than direct dialogue with the patient themselves. The writer described a scenario where updates and questions were funneled to a distant point of contact rather than shared with the patient, who was described as a competent adult. The critique suggested that holding back information or speaking with third parties in place of the patient could undermine trust and autonomy, and it underscored a need for greater transparency in the care planning process.
In the same vein, another detailed critique focused on the goals and explanations surrounding physical therapy. The reviewer explained that goals were not clearly explained, and when specific goals were not met within expected timeframes, it raised concerns about insurance and coverage. This absence of goal-oriented communication appeared to color the overall experience for this patient, even as some staff members were described as great. The mixed reviews pointed to a gap between talent and tone - where skilled therapists and helpful staff existed, but systemic communication issues - especially around patient involvement and the clarity of treatment plans - hindered the experience for at least some individuals and families.
Taken together, the collection of experiences paints a nuanced portrait of the facility. For many, the place delivered effective rehabilitation, compassionate care, and high-quality meals, contributing to faster recoveries and a sense of being cared for. For others, the same setting felt disjointed by inconsistent communication, perceived unresponsiveness, and moments of neglect or disrespect that left families distraught and wary. The contrast is stark enough that readers can see why some reviewers would gladly return, while others would caution potential patients to weigh their options carefully and to demand clear, direct communication and accountability. In the end, the narratives converge on a single truth: this is a facility where excellent clinical care and warmth exist alongside significant concerns about care coordination and patient-centered communication, leaving prospective patients to decide what balance best fits their own needs.
131 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Shreveport Regional (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Progressive Care Center in Shreveport, LA offers a range of amenities and care services to provide a comfortable and supportive environment for its residents. The community features a beauty salon, cable or satellite TV, and a computer center to cater to their entertainment and communication needs. Community-operated transportation is available for residents who require assistance getting around.
The dining room offers restaurant-style dining with special dietary restrictions taken into consideration, ensuring that residents receive nutritious and delicious meals. There is also a kitchenette available for those who prefer to prepare their own snacks or meals.
For relaxation and recreation, the community provides various spaces such as a fitness room, gaming room, garden, small library, and outdoor areas. These spaces allow residents to engage in physical activities, pursue hobbies, enjoy nature or simply relax in peaceful surroundings.
Housekeeping services are provided to ensure that living spaces remain clean and tidy. Move-in coordination is available to assist new residents with the transition into the community.
In terms of care services, residents benefit from 24-hour call system and supervision, providing them with round-the-clock support if needed. Assistance with daily activities such as bathing and dressing is readily available. The staff at Progressive Care Center also assists with transfers for those who may require mobility aid.
Medication management is provided to ensure that residents are taking their medications appropriately and on time. Additionally, there is a mental wellness program designed to address the emotional well-being of individuals within the community.
Transportation arrangements are made both for non-medical purposes as well as for doctors' appointments. This ensures that residents have access to necessary medical care without any hassle.
The assisted living community offers concierge services and planned day trips to cater to the recreational needs of its residents. Residents can also participate in resident-run activities or scheduled daily activities organized by the staff.
Located conveniently near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals, the community provides easy access to various amenities and services in the surrounding area.
Overall, the Progressive Care Center in Shreveport, LA prioritizes the well-being and comfort of its residents by offering a wide range of amenities and care services in a friendly and supportive environment.
This area of Shreveport, Louisiana, offers a variety of medical services with specialists such as Norwood Surgical Specialists and Arklatex Cardiology in close proximity. There are also several hospitals nearby including Willis Knighton Extended Care Center and Louisiana State University Hospital for convenient access to healthcare. In terms of amenities, there are pharmacies like Pmo Pharmacy and Vital Care within a short distance for medication needs. Additionally, residents can enjoy dining options such as Herby-K's and Julie Anne's Bakery & Cafe, as well as cultural experiences at the nearby Strand Theatre. Overall, this part of Shreveport provides a mix of essential services and leisure activities that may be appealing for senior living.
Progressive Care Center is located at 2715 Albert L. Bicknell Drive, Shreveport, LA 71103 in Caddo Parish, Louisiana
Progressive Care Center on seniors.fyi includes 5 photos including images showing dining, interior, building, architecture, windows, decor, hallway, reception desk, and more.
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Interior
Building
Architecture
Windows
Hallway
