Heritage Manor Of Stratmore Nursing & Rehab Center

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  • Interior

    A welcoming lounge area designed for comfort and social interaction.

  • Outdoors

    A welcoming entrance featuring a beautifully landscaped sign surrounded by lush greenery.

  • Decor

    A traditional living room with classic furniture and elegant decor.

  • Building

    A landscaped area featuring a building with a pergola and a fountain.

  • Architecture

    A beautiful residential property featuring well-maintained landscaping and a clear blue sky.

  • Bedroom

    A simple and serene hospital room designed for patient recovery.

  • Trees

    A serene park scene featuring a pond with a water fountain surrounded by lush greenery and clear blue skies.

  • Windows

    A serene courtroom interior featuring wooden benches and large windows.

  • Dining

    A spacious dining area featuring round tables and upholstered chairs, designed for gatherings.

  • Landscaping

    Entrance sign for Heritage Manor Stratmore, featuring a brick wall and landscaping.

  • Entrance

    A welcoming entrance to a residential building, featuring well-maintained landscaping and a clear blue sky.

  • Seating

    A cozy movie theater-style presentation room, equipped with comfortable seating and a projector for screenings.

  • Wall Art

    A serene waiting area in a salon, featuring comfortable chairs and hair dryers.

Heritage Manor Of Stratmore Nursing & Rehab Center

530 Stratmore Drive, Shreveport, LA 71115

For more information about senior living options: (844) 490-3973

4.5 from 55 reviews
5 stars
45
4 stars
4
3 stars
0
2 stars
1
1 stars
5

Skilled Nursing Facility

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    Overall Review of Heritage Manor Of Stratmore Nursing & Rehab Center

    Pros

    • pro The staff are friendly, helpful, and caring, often going the extra mile to support residents and families.
    • pro The facility is bright, clean, and well maintained with a welcoming, home-like atmosphere.
    • pro Residents are treated with dignity and respect, and families feel confident in the care provided.
    • pro The admissions team communicates proactively and aligns care goals with family expectations.
    • pro The outdoor spaces, including magnolias and duck-filled ponds, are enjoyed by clients and visitors.
    • pro The meals and dining experience are praised by residents.
    • pro The nursing and rehab teams are skilled, professional, and attentive.

    Cons

    • pro The dementia hall was described as horrible, with nurses on their phones talking to residents like animals and not assisting with basic needs.
    • pro The Director of Nursing Shayla at Stratmore Nursing Home was described as having a nasty attitude.
    • pro A reviewer felt ignored upon arrival and observed staff cursing in the office, leading to a poor first impression.
    • pro The reviewer stated they would look for another facility for their mom due to the rude behavior and unwelcoming atmosphere.

    Review

    Heritage Manor Stratmore comes through as a place that many families feel genuinely positive about, often highlighting the warmth and cooperation of the staff. Several reviewers described an admissions process that felt thoughtful and collaborative. In one particularly attentive touch, an admissions nurse called to discuss what the family's expectations were and to clarify how the plan would unfold for a relative's care and safety. The sense of teamwork between families and the facility staff stood out for many, with caregivers and administrators appearing to be aligned on goals and approaches to treatment, safety, and overall wellbeing.

    The ambience of the facility also left a favorable impression on many visitors. A fresh, pleasant aroma greeted entrants, and the building was described as clean and well-maintained throughout. Visitors noted that residents appeared happy and that the staff's demeanor was consistently friendly and pleasant. The overall atmosphere - whether during a routine visit or a tour - was portrayed as inviting, with both inside and outside areas receiving positive mentions for their beauty and appeal. People repeatedly described the environment as "great," with day staff specifically singled out for their loving and caring attitudes.

    Numerous testimonials praised individual staff members and the daily care they provide. One reviewer lauded a particular staff member, Ray, for treating a father like family, while others highlighted a weekend aide named CiCi for being pleasant, caring, and proactive in encouraging a resident to get dressed and participate in meals. Several comments celebrated the responsiveness and professionalism of the staff, noting that the entire team was friendly and helpful and that residents were well cared for and engaged in appropriate activities or exercises to aid recovery. The outdoor spaces - magnolia trees, ponds with ducks, and other features - were also appreciated, with families noting how the surroundings contribute to a comforting, home-like feel. Some visitors even emphasized the sense of family and community fostered by the staff, and activities such as chapel services were valued by the community.

    Yet the collection of reviews is not entirely uniform in its sentiment. While many accounts focus on positive experiences - fresh air, clean facilities, courteous staff, and visible efforts to involve family in care - there are clearly some negative experiences noted as well. One reviewer described the dementia wing as "horrible," alleging nurses there were frequently on their phones, conversing with residents in disrespectful ways, and failing to knock or properly attend to a resident's belongings. This contrasted sharply with the otherwise consistently favorable tone of other reviews and served as a reminder that individual unit experiences can vary within a facility.

    There are also stories of mixed or skeptical impressions, including a lengthy anecdote about an initial experience with a different facility where the family felt overlooked, underacknowledged, and subjected to unprofessional behavior. That account underscored how crucial first impressions can be and how important it is for a facility to make visitors feel seen, welcomed, and respected from the moment they arrive.

    A subset of reviewers offered a particularly strong critique of leadership. One caregiver described a very negative encounter with the Director of Nursing at Stratmore, alleging a rude and dismissive attitude that left them feeling unheard. The complaint described a tense telephone experience, with claims of being put on hold, rushed, and told that their concerns were not being properly acknowledged. The reviewer stated that this experience would lead them to seek care elsewhere for their loved one, signaling that even in a generally well-regarded facility, staff interactions at the leadership level can decisively shape family trust and satisfaction.

    Beyond the contrasting anecdotes, several stories emphasized deep personal gratitude and trust in the care provided. In one moving account, a person described years of in-home caregiving for a husband with severe brain injury and how the transition to the facility brought relief and happiness to the patient, with staff who were consistently accommodating, communicative, and attentive to both medical needs and emotional wellbeing. The same narrative stressed that the patient felt loved and that the family felt cared for, with assurances that staff would promptly notify them of any issues.

    Overall, Heritage Manor Stratmore appears to be a place that leaves many families with a strong sense of support, cleanliness, and compassion. For numerous visitors, the facility's environment - paired with caring, reachable staff and a comprehensive approach to patient comfort and activity - creates a sense of security and hope for better days ahead. At the same time, the reviews serve as a reminder of the importance of consistent experiences across all departments and the impact that leadership and first impressions can have on families seeking care for their loved ones. The mix of praise and constructive criticisms suggests a facility that is widely respected but not immune to the challenges that can arise in long-term care settings, underscoring the value of ongoing attention to resident dignity, staff engagement, and responsive communication.

    Features

    Housing

    • 142 resident community capacity 142 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Shreveport Regional (8 miles away) Shreveport Regional (8 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Heritage Manor of Stratmore Nursing & Rehab Center in Shreveport, LA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

    The community features a beauty salon where residents can indulge in pampering treatments, as well as cable or satellite TV for entertainment. Community-operated transportation is provided to help residents easily access nearby destinations, and there is also a computer center available for their use.

    Meals are served in a spacious dining room with restaurant-style dining, ensuring that residents can enjoy delicious and nutritious meals in a social setting. The facility also has a fitness room, fully furnished rooms, gaming room, garden, housekeeping services, and outdoor spaces where residents can relax and enjoy the fresh air.

    Residents have access to private bathrooms for their convenience and comfort. A small library is available for those who enjoy reading, and telephone services are provided to stay connected with loved ones. Wi-Fi/high-speed internet is also available throughout the community.

    To ensure the safety and well-being of residents, 24-hour call systems and supervision are in place. Trained staff provide assistance with daily living activities such as bathing, dressing, and transfers. Medication management services are also offered to ensure that residents take their medications properly.

    The community also focuses on promoting mental wellness through their mental wellness program. Residents with specific dietary needs will be accommodated through special dietary restrictions options.

    In addition to the numerous amenities and care services provided within the community, there are various nearby establishments that offer convenience for both residents and their families. There are several cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals located nearby.

    Overall, Heritage Manor of Stratmore Nursing & Rehab Center provides an enriching environment for assisted living with its comprehensive amenities and attentive care services.

    Nearby Places of Interest

    Restaurants

    • Burger King (0.6 miles)
    • Gullo's Fresh Produce & Bake Shop (0.9 miles)
    • China Bear (1.1 miles)
    • Applebee's (1.4 miles)
    • Copeland's of New Orleans (1.4 miles)
    • Whataburger (1.4 miles)
    • Taco Bell (1.4 miles)

    Theaters

    • Cinemark Tinseltown and XD (1.1 miles)

    Physicians

    • Christus Cardiology Shreveport Bossier (1.3 miles)
    • Sure Access (1.3 miles)
    • William D. Parker, MD FAAP (1.3 miles)
    • Shreveport Internal Medicine (1.3 miles)
    • Portico Pediatrics (1.3 miles)
    • Asthma Allergy Clinic (1.4 miles)
    • Susan Kemp, MD (1.4 miles)

    Hospitals

    • Highland Clinic (1.3 miles)
    • Willis-Knighton Pierremont (1.3 miles)
    • Christus Schumpert Wound Care (2.4 miles)
    • Willis Knighton Medical Center (5.7 miles)
    • LSU Women's & Children's Clinic (5.8 miles)
    • Louisiana State University Hospital (5.8 miles)

    Pharmacies

    • Healthcare Pharmacy (1.4 miles)
    • Causey's Pharmacy (1.5 miles)
    • CVS Pharmacy (2.3 miles)
    • Walgreens (3.2 miles)
    • Fred's Pharmacy (3.5 miles)
    • CVS Pharmacy (3.8 miles)
    • Brookshire's (3.8 miles)

    Cafes

    • CC’s Coffee (2.1 miles)
    • Starbucks (2.2 miles)
    • Fairfield Market & Cafe (2.7 miles)
    • Starbucks (3.7 miles)
    • Lowder Baking Co. (4.4 miles)

    Places of Worship

    • St Joseph Catholic Church (3.8 miles)
    • First Baptist Church of Shreveport (4.4 miles)
    • Mary Queen of Peace Church (4.9 miles)

    Parks

    • Island Park (5.2 miles)
    • Mike Wood Park (5.3 miles)

    Frequently Asked Questions

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