2901 Douglas Street, Bossier City, LA 71111
For more information about senior living options: (844) 490-3973
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Cypress Point is described as an excellent facility with staff who go above and beyond. Families report that residents are happy and well cared for by friendly, helpful staff. The rehab services are praised as excellent, with attentive nurses and CNAs and a well-maintained facility. Repeat stays indicate improved care and greater staff availability. Stephanie N. is commended for going above and beyond for her mother. The activities program keeps residents engaged, with music, movies, church, art, and celebrations that feel like home. Renda and Kelsi receive praise for their loving attention and reliable care. The staff are courteous, respectful, and professional, with a consistent focus on putting residents first.
The facility is described as an absolute disaster, with a pathetic excuse for management. Genice clearly has no clue how to do her job. Shifts are constantly chaotic, and staff don't know when they're supposed to work. Brandy is completely checked out and could care less about the residents or the staff. Sarah is turning a blind eye to all the issues. Cliff the administrator is the worst of the bunch and absolutely worthless, doing nothing to fix the problems. The management is a complete joke, and the residents suffer as a result. There are many red flags; the facility is a lawsuit waiting to happen. There is a lot of pettiness and unprofessionalism. The DON and administrators did not introduce themselves for an extended period, indicating poor leadership. The CNAs describe the workplace as horrible due to chronic short staffing and punitive responses to concerns. Cliff and Brenda walk around the building and won't acknowledge staff unless at monthly meetings. Theldja barely helps out and lets her daughter roam around doing nothing. Almost every aide complains daily that working there feels like prison due to poor conditions and staffing. There is a high turnover with people quitting weekly, while management seems indifferent. Meredith was rude and seemed bothered by interactions with residents and families. The head nurse made a middle finger gesture on camera. Staff rummaged through a resident's belongings and took items. The facility did not bathe residents properly, not even giving a sponge bath. The bathroom was left dirty with feces.Cypress Point is a place that inspires a wide range of feelings from the people who've entrusted their loved ones to its care. Across many voices, there is a common thread of gratitude and relief: families say the facility can be a good home away from home, staffed by people who often go above and beyond to support residents and their families. Several reviewers sing loud praises for the caregivers, the rehab team, and the overall environment, noting moments of genuine kindness, responsiveness, and warmth. For some families, Cypress Point has become a place of comfort during difficult transitions, with stories of patient-centered attention, engaging activities, and celebrations that bring residents a sense of normalcy and joy.
Many reviewers highlight consistent strengths in daily care and compassionate staff. Parents, spouses, and children describe moments when aides, nurses, and therapy teams were attentive, friendly, and patient. Rehab stays are singled out as particularly positive experiences, with comments about effective physical and speech therapy, prompt communication from day nurses and CNAs, and a well-maintained facility that feels welcoming and reassuring. Families also point to the social and recreational side of life at Cypress Point - the music and entertainment that brighten a resident's day, birthday celebrations, visits from guest performers, and organized activities that encourage participation and interaction. In these accounts, staff members who lead activities or coordinate care are described as going the extra mile, and some names repeatedly surface as standouts.
Beyond care quality, several reviews emphasize the psychosocial dimensions of life at Cypress Point. Families appreciate a sense of home through organized events, chapels, and communal gatherings that help residents stay engaged and connected to their communities. One reviewer celebrates their mother's happiness and daily engagement, another lauds a sister-in-law who thrives on the social programming and the chance to participate in art, movies, and church services. There are notes of gratitude for specific staff who support families during difficult times, including kindness from team members who help families navigate the rehab and care processes and maintain open lines of communication.
However, the picture is not uniformly positive. A number of reviews recount serious concerns about management and day-to-day operations. One strongly critical set of comments describes a facility-wide sense of chaos and a perceived lack of leadership from several leaders, naming the scheduler, the DON, the ADON, and the administrator as not meeting residents' or staff needs. These reviewers allege missed shifts, poor responsiveness to concerns, and a perception that care quality suffered as a result. The tone of these reviews is urgent and corrective, urging potential families to scrutinize leadership practices and to consider how issues might manifest on any given day or shift. In a related thread, others report claims of neglect, unsanitary conditions, and suspicious behavior - guarded with the suggestion of cameras and confrontations - that paint a grave warning to readers. One observer describes a particularly distressing scene involving hygiene and safety concerns in a bathroom, illustrating how quickly perceived neglect can change a family's view of a facility.
The conversation about Cypress Point thus contains a spectrum of experiences, from deeply positive endorsements to pointed warnings. Some reviewers stress the importance of particular staff members who genuinely care for residents, praising individuals by name for their dedication and reliability. Others warn about high turnover, staffing shortages, and a sense among some CNAs that the environment feels challenging or unsupportive. There are mentions of a strong activity director and engaging programming, and there are also critical reflections on how leadership communicates with and supports the frontline team. Taken together, the reviews suggest that Cypress Point can be a nurturing place with excellent moments and meaningful relationships, but that the quality of care and experience can vary depending on leadership, staffing, and daily circumstances.
In closing, Cypress Point emerges as a facility of contrasts - rooms full of stories about care, compassion, and community life, interwoven with accounts that urge vigilance about administration, consistency in staffing, and the thoroughness of everyday care. For families considering Cypress Point, the message is clear: you will likely encounter moments of exceptional care and heartfelt connection, alongside periods where concerns about management, staffing, and hygiene may arise. Prospective residents and families are encouraged to visit, ask hard questions about staffing and supervision, and listen to both the warmth of daily interactions and the seriousness of the concerns raised by other reviewers. The facility's strength appears to lie in its people - the dedicated staff who show up for residents each day - while the ongoing challenge is ensuring those commitments translate into consistently excellent care across all shifts and departments.
124 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Shreveport Regional (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Cypress Point Nursing & Rehabilitation Center in Bossier City, LA is a premier assisted living community that offers a wide range of amenities and care services for its residents. The community boasts a beauty salon where residents can pamper themselves and a fully furnished living space with private bathrooms.
Residents can enjoy their favorite TV shows with cable or satellite TV in the comfort of their own rooms. Transportation to various appointments and activities is provided by the community's transportation arrangements.
For those looking to stay connected, there is a computer center with Wi-Fi/high-speed internet available. A small library and gaming room provide opportunities for relaxation and entertainment. The fitness room and wellness center offer resources for physical health and well-being.
Meals are served restaurant-style in the elegant dining room, accommodating special dietary restrictions such as diabetes diets. Meal preparation and service are provided, ensuring residents receive delicious and nutritious food.
Cypress Point Nursing & Rehabilitation Center also offers various care services including assistance with daily activities, bathing, dressing, transfers, and medication management. The 24-hour call system provides peace of mind knowing that help is always just a phone call away.
Furthermore, the community aims to keep residents engaged with an array of activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to assist with any additional needs or requests.
The location of Cypress Point Nursing & Rehabilitation Center offers convenience as it is surrounded by cafes, parks, pharmacies, physicians' offices, restaurants, hospitals, places of worship, theaters, and transportation options nearby.
Overall, Cypress Point Nursing & Rehabilitation Center provides a comfortable and supportive environment for seniors seeking assistance with daily tasks while still enjoying independence and a high quality of life.
Cypress Point Nursing & Rehabilitation Center is located at 2901 Douglas Street, Bossier City, LA 71111 in Bossier Parish, Louisiana
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Skilled nursing facilities (SNFs) provide high-level medical care and rehabilitation for short-term recovery, typically covered by Medicare after hospitalization, while nursing homes focus on ongoing custodial care for chronic conditions, mainly funded by Medicaid or private payments. The staffing and regulatory structures differ significantly between the two, necessitating clarity for families in choosing appropriate long-term care options.
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