The Gables At Springlake in Shreveport, LA

Pros

• The staff and executive director at The Gables consistently go above and beyond to help.
• The facility is clean and residents are very friendly.
• Shana Graham and Jadaia Richardson provide excellent customer service.
• The staff make first-time visitors feel comfortable and cared for, showing kindness and compassion.
• The director offers Facetime or in-person tours and genuinely cares about finding a safe place for loved ones.
• Rooms are nicely furnished with full-size appliances, making living spaces comfortable.
• The Gables is a hidden gem with caring staff who treat residents like family.
• Transportation to doctor appointments is provided and security cameras are on site, enhancing safety.

Cons

• The administrator is ridiculous, and nothing gets done when problems are reported.
• The housekeeping staff do not clean up anything.
• The food is terrible.
• The manager is never available.
• The person in charge is just rude.
• The facility has roaches.
• The facility is extremely rude to anyone who tries to help.

Review

The Gables At Springlake is best suited for families that want a warm, people-first assisted living experience in Shreveport, where staff are consistently present and engaged in daily life. It is a practical fit for residents who need reliable help with activities of daily living, transportation to appointments, and a social calendar that keeps them connected. The community shines for those who value a home-like atmosphere, careful supervision, and staff who routinely go beyond the call to ensure comfort and safety. It is particularly well matched to families seeking clear, reachable caregiving within a moderate price framework and a facility that has made tangible improvements to reduce fall risk and enhance accessibility.

The strongest strengths are the people and the daily rhythm they create. Executive leadership and front-line staff are frequently described as going above and beyond, delivering attentive, compassionate care in a clean, orderly environment. The 24/7 nursing presence is a meaningful reassurance for families managing medications or changing health needs, while transportation to doctor visits and weekly trips to places like Walmart add real convenience. The community also offers a salon, a welcoming courtyard, and regular activities such as bingo and outings, which help residents stay engaged. Noteworthy renovations, including updated room finishes and safer flooring, translate into practical safety wins for fall-prone residents.

However, some reviewers flag downsides worth weighing. A notable minority describe inconsistent administrative responsiveness and limited communication, which can be frustrating when rapid problem-solving is needed. There are mentions of housekeeping gaps, and a minority of residents have reported rough experiences with meals or meal timing. One review even cites roaches and an appearance of outdated decor, underscoring that cleanliness and modernization are not uniformly perceived. Pricing can also feel uneven, since tiers of care affect monthly costs, so families should be prepared to map exactly what is included at each level and how transportation and services are charged.

These positives partially offset the drawbacks through tangible, daily value. When staff are at their best, residents feel known, respected, and genuinely cared for, which reduces anxiety about living away from home and supports smoother transitions for new entrants. The combination of accessible medical oversight, dependable transportation, and an active social calendar creates a credible entry point for families who prioritize routine, companionship, and practical support over a pristine, club-like atmosphere. For fall risk and memory considerations, the renovated rooms and safety-minded upgrades provide a meaningful offset to occasional service inconsistencies.

From a decision-making perspective, prospective families should consider their top priorities. If consistent administrative accessibility and spotless, current amenities are non-negotiable, it is prudent to compare closely with other local options that emphasize front-desk responsiveness and guaranteed service levels. If the resident’s needs include robust engagement and reliable, cost-conscious care with real-time coordination for appointments, The Gables is worth serious consideration, especially for those who value a genuine sense of community and staff-led warmth. In cases where cleanliness lapses, powerfully negative dining experiences, or a lack of proactive communication have been chronic, alternatives may deliver greater peace of mind.

In sum, The Gables At Springlake stands out for families seeking a dependable staff-led environment, real transportation convenience, and a community that feels like home. It is a solid choice for those who prize personal attention, safety-minded renovations, and a schedule of activities that keep residents engaged. Yet for families prioritizing flawless administration, uniform housekeeping, and pristine day-to-day operations, or for those needing specialized memory-care programming, it pays to broaden the comparison. A thoughtful tour, direct conversations with the Executive Director and care staff, and a clear understanding of tiers and included services will reveal how well this community aligns with the particular expectations and care plan for a loved one.

Restaurants

• Twisted Root Burger Co (0.1 miles)
• Daq's Wings & Grill (0.4 miles)
• Applebee's (1.5 miles)
• Taco Bell (1.5 miles)
• Whataburger (1.6 miles)
• First Watch (1.6 miles)
• Grub Burger Bar (1.6 miles)

Physicians

• Cardinal Care (0.5 miles)
• Red River Surgery Center (0.6 miles)
• Dermatology & Skin Surgery (0.7 miles)
• Ark-La-Tex Retina Consultants (0.8 miles)
• Shreveport Internal Medicine (1.2 miles)
• Susan Kemp, MD (1.2 miles)
• Sure Access (1.3 miles)

Pharmacies

• Healthcare Pharmacy (1 miles)
• CVS Pharmacy (1.8 miles)
• Causey's Pharmacy (1.8 miles)
• Brookshire's (2.1 miles)
• Brookshire's (2.3 miles)
• Walgreens (2.6 miles)
• Super 1 Foods (3.2 miles)

Hospitals

• Highland Clinic (1.3 miles)
• Christus Schumpert Wound Care (1.5 miles)
• Willis-Knighton Pierremont (1.7 miles)
• Willis Knighton Medical Center (3.6 miles)
• LSU Women's & Children's Clinic (4.2 miles)
• Louisiana State University Hospital (4.2 miles)
• Wk Cancer Center Proton (4.6 miles)

Theaters

• Cinemark Tinseltown and XD (1.5 miles)

Cafes

• Fairfield Market & Cafe (1.8 miles)
• Starbucks (1.9 miles)
• CC’s Coffee (2 miles)
• Starbucks (2.1 miles)
• Lowder Baking Co. (3.2 miles)

Places of Worship

• First Baptist Church of Shreveport (3.2 miles)
• St Joseph Catholic Church (3.4 miles)

Parks

• Cargill Park (4 miles)