New Perspective Senior Living | Brookfield

Pros

• The caregivers at the facility are incredibly loving and compassionate, treating residents like family.
• The staff are friendly and possess the skills necessary to care for elderly individuals with advanced Dementia.
• Ellen, the head nurse, is extremely knowledgeable and ensures excellent care for residents.
• The facility has a beautiful and home-like setting, complete with a lovely courtyard for outdoor relaxation.
• Residents are encouraged to participate in daily activities, ensuring they are up, dressed, and socializing each day.
• Many families develop strong relationships with the dedicated caregiver staff who consistently provide outstanding support.
• The caregivers go above and beyond to ensure that residents receive great care and feel comfortable in their environment.

Cons

• The management leaves much to be desired, showing a lack of involvement and support for families during difficult times.
• Management was unresponsive and seemed inconvenienced when assistance was requested after a resident's passing.
• Family members of deceased residents are not allowed to visit the facility, which is upsetting for those who wish to maintain relationships with caregivers and other residents.
• There has been significant turnover among caregivers and nursing staff, leading to concerns about understaffing and care continuity.
• The management appears more focused on developing new facilities than maintaining quality care in the current one.
• The lack of activities for residents is attributed to insufficient caregiver staffing, limiting engagement opportunities.
• Management's absence and low morale among staff negatively impact the overall environment at the facility.

Review

The experience of families with loved ones at a particular memory care facility, New Perspective, evokes a blend of gratitude and disappointment. Many families express appreciation for the compassionate care provided by the caregivers, particularly noting their respect, friendliness, and professionalism. Ellen, the head nurse, garners high praise for her extensive knowledge and experience in handling residents with advanced dementia. Families are thankful that their loved ones' final days were filled with dignity and peace due to the dedication of these staff members.

Residents at New Perspective benefit from a structure that encourages daily engagement. One family member details how their mother has been consistently raised from her room, dressed, and brought to communal meals over her two years at the facility. Caregiver staff members show attentiveness in preparing nutritious meals and assisting residents at dining tables. The environment is described as beautiful and homey, further enhanced by amenities such as a serene courtyard where residents can enjoy fresh air. However, concerns arise regarding caregiver workload; some family members observe that caregivers appear overworked due to limited staffing. This shortage poses challenges in providing recreational activities for residents since caregivers must prioritize essential tasks like meal preparation and personal care.

Despite the undeniable dedication of the caregiving staff, frustrations stem from management's seeming detachment and poor oversight of operations within the facility. Reports indicate significant turnover among nurses on-site; notable is the absence of a dedicated nurse for over a year. This lack of stability hampers communication between families and management, especially during critical times such as when a resident passes away. Even though Heather from another location steps in occasionally to solve issues due to this absence, her sporadic presence cannot replace continuous managerial support needed on-site.

A poignant twist surfaces when families share their post-passing experiences: after losing their loved ones at New Perspective, they find themselves distanced from not only management but also cherished relationships they formed with other residents and caregivers throughout their time there. Disturbingly enough, policies reportedly prevent family members of deceased residents from returning to visit friends they made while residing at the facility or thank the dedicated caregivers—an apparent decision that leaves many families feeling unwelcome in spaces they once found solace.

Visiting recently bereaved relatives would have allowed families to offer emotional support not only to each other but also to current residents who often have little or no external visitors themselves. The nursing home’s approach appears increasingly detrimental given that some residents lack regular visitors or familial support; this policy could deprive individuals needing companionship while potentially alienating those who had once felt part of an extended community.

Ultimately, these narratives reveal an unfortunate divide between diligent caregivers striving for genuine connection with residents—and even their families—and an absent management team seemingly more focused on expansion than local well-being. As expressed poignantly by one reviewer lamenting missed connections after losing their mother: “Such a shame.” Many believe that effective management should be learning from its caregiving staff's intimate understanding of resident needs while fostering an inclusive environment rather than erecting barriers post-passage narrative—a profound disparity haunting many who initially gathered hope upon placing loved ones into memory care at New Perspective.

Located in the bustling city of Brookfield, Wisconsin, this area offers a convenient and vibrant community for senior living. With a variety of pharmacies within close proximity, accessing necessary medications and healthcare services is easily manageable. Nearby restaurants provide options for dining out, while parks offer opportunities for outdoor recreation and relaxation. The area also boasts theaters for entertainment and cultural experiences. Medical facilities and hospitals are within a short distance, ensuring access to quality healthcare. Additionally, cafes and places of worship cater to personal needs and preferences. Overall, this part of Brookfield provides a well-rounded environment with convenient amenities for seniors looking to enjoy their retirement years in a vibrant community setting.

Pharmacies

• Walgreens (0.7 miles)
• Pick 'n Save Pharmacy (1 miles)
• CVS Pharmacy (1.2 miles)
• Metro Market Pharmacy (1.5 miles)
• Walgreens (1.5 miles)
• Aurora Pharmacy (2.6 miles)
• Walgreens (3 miles)

Restaurants

• Champps Americana (0.8 miles)
• Cooper's Hawk Winery & Restaurant (1.1 miles)
• Chick-Fil-A (1.2 miles)
• Portillo's (1.4 miles)
• Mission BBQ (1.7 miles)
• Kopp's Frozen Custard Stand (1.9 miles)
• Cafe Hollander (2.5 miles)

Parks

• The Big Backyard (1.8 miles)
• Dousman Stage Coach Inn Museum (1.9 miles)
• Greenfield Park (2.8 miles)
• Elm Grove Village Park (2.9 miles)
• Fox Brook Park (4.6 miles)
• Wil-O-Way Underwood Park (4.7 miles)
• Hoyt Park (5.5 miles)

Theaters

• Silverspot Cinema - The Corners of Brookfield (2.4 miles)
• Ridge Cinema New Berlin, Wi (4.8 miles)

Physicians

• West Suburban Center For Arthritis (2.7 miles)
• Prohealth Care Medical Centers (2.7 miles)
• Aurora Advanced Healthcare (2.8 miles)
• New Berlin Family Practice Clinic (2.8 miles)
• Wheaton Franciscan Medical Group (3.3 miles)
• Lincoln Avenue Clinic (3.6 miles)
• Aurora Health Center (4.1 miles)

Hospitals

• Rogers Memorial Hospital (3.7 miles)
• Surgicenter - Children's Wisconsin (4.6 miles)
• Froedtert Pavilion (5.3 miles)
• Aurora Psychiatric Hospital (6 miles)

Cafes

• Starbucks (3.8 miles)
• Panera Bread (4.3 miles)
• Mama D's Coffee (5.1 miles)
• Starbucks (5.2 miles)
• Starbucks (5.5 miles)
• The Gingerbread House (6.1 miles)

Places of Worship

• First Congregational Church (5.3 miles)
• Honey Creek Church (5.5 miles)