The Auberge At Brookfield

Pros

• The Auberge at Brookfield is a beautiful and spacious community with a gorgeous outdoor courtyard, providing a secure environment for residents.
• Staff members are friendly, welcoming, and attentive, making visitors feel valued and cared for during their tours.
• Residents enjoy a variety of engaging activities, including bingo, arts and crafts, and music events that keep them active and involved.
• The facility is clean, well-lit, and has been updated with new flooring and paint, contributing to a pleasant living environment.
• The food served at the community is consistently tasty, with options available for different dietary needs.
• The directors are attentive and maintain good communication with families regarding their loved ones' care.
• Many residents appreciate the presence of therapy dogs that bring joy to the community atmosphere.

Cons

• The reviewer was not impressed with the facility and felt that the staff had a "no care attitude" regarding budget concerns for their loved one.
• The commenter expressed concerns about the quality of care, noting that their husband was not receiving adequate attention and had only been showered by them, despite being in a facility.
• A family member reported that the dietary needs of their father were not accommodated, leading to disappointment after assurances were given.
• One review described the facility as chaotic and poorly managed, where residents are ignored and extra charges add up for essential services.
• A comment highlighted management's failure to deliver promised care, citing staff turnover and inadequate training as ongoing issues at the facility.
• Another reviewer mentioned that while the facility appeared beautiful, it was overpriced and understaffed, resulting in insufficient care for residents.
• A visitor found their loved one in unhygienic conditions, indicating severe lapses in care from the staff.

Review

The Auberge at Brookfield has garnered a range of reviews that reflect the experiences of families and residents in this senior living community. Positive feedback highlights the community's beauty, spaciousness, and welcoming atmosphere, making it an appealing choice for those seeking an engaging environment for their loved ones. Many visitors have noted the lovely outdoor areas, which include a large courtyard and amenities like a putting green, while others appreciate the staff's friendliness and attentiveness during tours. The thoroughness of staff, particularly in addressing questions and concerns about resident care, received high praise from both visitors and families alike.

Visitors frequently remark on the cleanliness of the facility, with many finding it well-lit and meticulously maintained. The large building provides ample space for walking around, which is particularly beneficial for residents who require mobility. Additionally, several reviews point out that the community promotes an active lifestyle through various activities such as bingo, arts and crafts, and entertainment sessions. These endeavors are led by an activities director who is reportedly effective in keeping residents engaged through meaningful interactions with current events and structured recreational activities.

However, not all experiences were entirely positive. Some reviewers expressed dissatisfaction with aspects of care management within Auberge at Brookfield. While some found that their loved ones received adequate attention—especially praising specific staff members like Tina—the level of care was inconsistent for others. Concerns about inadequate support were raised as caregivers appeared to be stretched thin; instances where family members needed to intervene during personal care highlight this issue starkly. For families seeking specialized diets or other individualized needs for their loved ones, there were reports indicating failures in accommodating these requirements despite prior knowledge.

Food quality received mixed reviews; while some claimed meals were tasty and enjoyable, others criticized the lack of vegetables served alongside main courses or felt that portions could be more generous. This inconsistency in nutrition underscores a broader concern regarding overall meal planning within the community. Moreover, it seems there may be room for improvement when it comes to consistency across services within Auberge.

In contrast to some glowing testimonials about Auberge at Brookfield’s facilities and staff interaction lies another side marked by concern from dissatisfied families who had higher expectations based on promises made during initial discussions with management. A reviewer noted their father-in-law's special dietary needs went unmet despite assurances otherwise; highlighting ongoing issues surrounding communication between facility management and family members related to resident care protocols.

Sadly, several accounts venturing into critical territory describe severe shortcomings specifically concerning staffing levels and supervisory practices within certain segments of caregiving duties. Frustration arises from reports detailing neglect towards resident essentials: improper hygiene routines exemplified by unclean clothing or injuries left unaddressed due to apparent lapses in caregiver availability or oversight prompted urgent calls for investigation into insufficient standards upheld by management overall throughout Silverado-Brookfield.

In summary, while many found Auberge at Brookfield a beautiful community filled with opportunities for engagement among residents—with commendable staff willing to assist whenever possible—it’s important to recognize significant gaps noted by concerned families facing troubling care scenarios marred by miscommunication regarding medical needs as well as overall operational support structures needing review moving forward. As prospective residents consider this senior living option carefully weighing comfort against risks involved based on real-life testimonials shared here will prove invaluable going forward.

This part of Brookfield, Wisconsin offers a variety of amenities that could be beneficial for senior living. There are several restaurants nearby such as Portillo's and Cooper's Hawk Winery & Restaurant, providing convenient dining options. Additionally, there are multiple pharmacies in close proximity including CVS Pharmacy and Walgreens for easy access to medications. For leisure activities, there are theaters like Silverspot Cinema and parks such as The Big Backyard and Greenfield Park for recreation and relaxation. In terms of healthcare, there are several physician offices nearby like West Suburban Center For Arthritis and Aurora Advanced Healthcare, as well as hospitals like Rogers Memorial Hospital and Waukesha Memorial Hospital within a short distance. Overall, this area offers a good balance of convenience, entertainment, healthcare options, and community resources for seniors looking to reside in Brookfield.

Restaurants

• Portillo's (1.1 miles)
• Mission BBQ (1.2 miles)
• Kopp's Frozen Custard Stand (1.3 miles)
• Champps Americana (1.6 miles)
• Cooper's Hawk Winery & Restaurant (1.6 miles)
• Cafe Hollander (1.7 miles)
• Chick-Fil-A (1.7 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• Metro Market Pharmacy (1.2 miles)
• Walgreens (1.5 miles)
• Pick 'n Save Pharmacy (1.8 miles)
• Walgreens (2 miles)
• Walgreens (2.2 miles)
• Walgreens (2.8 miles)

Theaters

• Silverspot Cinema - The Corners of Brookfield (1.6 miles)
• Ridge Cinema New Berlin, Wi (5.1 miles)

Physicians

• West Suburban Center For Arthritis (2 miles)
• Wheaton Franciscan Medical Group (2.8 miles)
• New Berlin Family Practice Clinic (3.3 miles)
• Aurora Advanced Healthcare (3.4 miles)
• Prohealth Care Medical Centers (3.4 miles)
• Lincoln Avenue Clinic (4.5 miles)
• New Berlin Clinic-Children's Wisconsin (4.6 miles)

Parks

• The Big Backyard (2.2 miles)
• Dousman Stage Coach Inn Museum (2.3 miles)
• Elm Grove Village Park (3.4 miles)
• Greenfield Park (3.6 miles)
• Fox Brook Park (4 miles)
• Waukesha Parks Rec & Forestry (5.1 miles)
• Wil-O-Way Underwood Park (5.4 miles)

Cafes

• Mama D's Coffee (4.3 miles)
• Starbucks (4.6 miles)
• Panera Bread (4.7 miles)
• Starbucks (4.9 miles)
• Starbucks (5.3 miles)

Places of Worship

• First Congregational Church (4.5 miles)

Hospitals

• Rogers Memorial Hospital (4.6 miles)
• Waukesha Memorial Hospital (5.3 miles)
• Surgicenter - Children's Wisconsin (5.4 miles)
• Froedtert Pavilion (6 miles)