16100 West Greenfield Avenue, Brookfield, WI 53005
For more information about senior living options: (844) 490-3973
The facility at Heartis Village Brookfield is described as beautiful, stunning, and high-end, making it an appealing choice for residents and their families. Many reviewers praised the staff for being friendly, kind, and familiar with the residents, contributing to a welcoming environment. Residents have access to a variety of activities, amenities such as a gym, theater, library, and engaging programs that promote social interaction. The apartments are noted to be bright and clean, with spacious layouts that many families appreciated for their loved ones. Positive experiences with the tour representatives were highlighted, indicating excellent customer service during the initial visits to the facility. Some residents enjoyed specific activities like build-your-own banana floats and found value in the overall offerings of the community. Families appreciated that Heartis Village Brookfield provided options for independent living, assisted living, and memory care suitable for different needs.
The food quality at Heartis Village Brookfield was criticized for being inconsistent, with complaints about it being cold and poorly prepared, such as serving hotdogs for a Mother's Day dinner. Staff responsiveness to resident needs was questioned, with reports of delayed assistance and neglect in providing necessary care. There were concerns regarding the facility's management focus on sales rather than resident care, leading to inadequate training and supervision of staff. Some residents felt isolated due to the distance between their rooms and communal areas, making it challenging for those with mobility issues to participate in activities. One reviewer expressed disappointment that their parent wasn't provided sufficient oversight or checks after moving into a room that was far down the wing of the facility. Multiple reviews indicated dissatisfaction with the lack of engaging activities and the overall cold atmosphere of the facility despite its beautiful appearance. There were alarming instances of personal items going missing from residents' rooms, raising concerns about theft within the facility.Heartis Village Brookfield has garnered a mix of reviews from families considering or utilizing its services for their loved ones. The facility, which specializes in senior living, including independent living, assisted living, and memory care, is often praised for its beautiful architecture and well-maintained premises. Visitors have noted the impressive amenities available to residents, such as libraries, gyms, theaters, and diverse daily activities that aim to engage residents socially and mentally. Many expressed admiration for the staff's friendly demeanor and the clean, bright apartments that contribute to a welcoming atmosphere.
However, despite these commendable features, several reviewers shared concerns about the quality of care provided at Heartis Village Brookfield. One family found the service lacking after their father moved in—despite paying extra for enhanced support—citing issues with timely assistance during the night and inadequate response times when calling for help. This frustration was echoed by others who described experiences of delayed responses from staff members when urgent care was needed. A particularly troubling account involved a severe fall due to alleged negligence on the part of the management. Such incidents have raised alarms about whether Heartis Village prioritizes sales over resident well-being.
When it comes to food service at Heartis Village Brookfield, opinions are decidedly mixed. Some reviewers appreciated that meals looked appetizing and were generally enjoyed by residents; others criticized the inconsistency in meal quality, citing occasions where food arrived cold or unappetizingly prepared—even on special occasions like Mother's Day where simple hotdogs were served instead of more thoughtful options. Long wait times for food orders also emerged as a notable concern among some residents' family members who felt their loved ones deserved better dining experiences.
The issue of independence versus adequate care arose in relation to some apartments being unsuitable based on residents’ health conditions. One reviewer lamented that their mother could not access certain facilities because she lacked a dementia diagnosis while still needing assistance navigating her environment due to mobility challenges—a significant disadvantage considering how layout-driven accessibility can impact overall resident experience in large facilities like Heartis Village.
Another recurring theme across multiple reviews involved administrative issues and possible staff turnover affecting consistent care levels. Families reported experiencing a lack of proactive engagement from management in addressing ongoing problems related to care services since a new executive director took over—a change anticipated by some as a step toward improvement but viewed skeptically by those already disillusioned with prior promises made regarding operational standards.
Every review ultimately expressed dissatisfaction regarding costs relative to perceived service quality—often each family feeling they were sold on an attractive facility without receiving commensurate value once their loved ones moved in full time. With monthly fees averaging around $6,000 or more for even limited services provided adequately at other retirement communities or assisted living facilities elsewhere, many families left feeling discouraged by what they saw as misaligned priorities between luxurious marketing images and essential caregiving practices vital to seniors' well-being.
In summary, while Heartis Village Brookfield may shine with its charming physical presence and array of amenities designed to cater comfortably to seniors' lifestyles, prevalent critiques reveal deeper systemic issues surrounding resident care quality that many families believe need urgent attention before they can confidently recommend it as an optimal choice for aging relatives requiring support services within long-term living environments.
21 resident community capacity
1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting. 2-bedroom apartments2-bedroom apartments are important for seniors because they provide extra space for guests, hobbies, and caregivers, as well as potential for additional income through roommates or rental. Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Full kitchenHaving a full kitchen in a senior living facility is important for seniors because it allows them to maintain their independence and prepare their own meals. This promotes healthy eating habits, saves money on dining out, and provides a sense of familiarity and comfort for residents.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces. Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
Guest parkingGuest parking is important for seniors because it allows their friends and family members to visit them easily and safely. Having convenient parking options can help combat feelings of isolation and loneliness, promote regular social interaction, and improve overall mental and emotional well-being for seniors in senior living communities.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being. KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Party spaceHaving access to party space is important for seniors as it provides opportunities for socialization, connection, and enjoyment. These spaces allow seniors to celebrate special occasions, host gatherings with friends and family, and participate in community events, enhancing their overall well-being and quality of life. Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence. TV roomTV rooms are important for seniors in senior living communities because they provide a space for social interaction, entertainment, and relaxation. Watching TV can help reduce feelings of loneliness and boredom, and create a sense of community among residents. Additionally, TV rooms offer a break from daily routines and can be a source of comfort and familiarity for seniors.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
VA Benefits ConsultationVA Benefits Consultations are important for seniors because they provide valuable information on the benefits and resources available to them as veterans. These consultations can help seniors access financial assistance, healthcare services, and other support that can greatly improve their quality of life in their later years.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (12 miles away)
Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heartis Village Brookfield is an exceptional assisted living community located in Brookfield, WI. Our community offers a range of housing options, including comfortable 2-bedroom apartments and cozy studio apartments. Each apartment is fully furnished and equipped with a full kitchen or kitchenette, allowing residents to maintain their independence while enjoying the convenience of on-site dining options, including our own dining room and room service.
At Heartis Village Brookfield, we understand the importance of maintaining a vibrant and engaging lifestyle. That's why we offer a variety of amenities and care services to cater to our residents' needs. Our beauty salon helps residents look and feel their best, while our cable or satellite TV and TV room provide entertainment options for relaxation. With Wi-Fi/high-speed internet throughout the community, staying connected with loved ones is easy.
We prioritize the well-being of our residents by providing 24-hour supervision and assistance with activities of daily living, such as bathing, dressing, and transfers. Our dedicated staff also coordinates with healthcare providers to ensure comprehensive care for each resident. For those requiring specialized diets or diabetic management, our chefs prepare nutritious meals that meet specific dietary restrictions.
We believe in promoting an active lifestyle and socialization among our residents. We offer scheduled daily activities to keep residents engaged within our community. Additionally, we are conveniently located near various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals.
Transportation services are available for medical appointments as well as for outings in the local area. We also provide parking spaces for both residents and guests.
At Heartis Village Brookfield, we strive to create a warm and welcoming environment where seniors can enjoy a worry-free lifestyle while receiving the care they need. Whether it's assistance with medication management or end-of-life hospice care, our compassionate team is here to support each resident's unique needs. We also offer VA Benefits Consultation services for eligible veterans.
Come and experience the exceptional lifestyle at Heartis Village Brookfield, where we combine comfortable living, quality care, and a vibrant community to create an exceptional assisted living experience.
The area of Brookfield, Wisconsin, where you are considering senior living offers a variety of amenities within close proximity. There are several pharmacies nearby, including Walgreens, Pick 'n Save Pharmacy, and CVS Pharmacy, making it convenient to access medication and healthcare services. Additionally, there is a selection of restaurants such as Champps Americana and Cooper's Hawk Winery & Restaurant for dining out. Parks like The Big Backyard and Greenfield Park provide opportunities for outdoor recreation and relaxation. Medical facilities like Prohealth Care Medical Centers and Aurora Advanced Healthcare are also conveniently located for any healthcare needs. In terms of entertainment, Silverspot Cinema and Ridge Cinema offer options for enjoying movies. Overall, this area provides a mix of essential services, dining options, recreational activities, and medical facilities that may be appealing for seniors looking to settle in a vibrant community in Brookfield.
Heartis Village Brookfield offers 1-bedroom apartments, 2-bedroom apartments, and Studio apartments.
Heartis Village Brookfield is located at 16100 West Greenfield Avenue, Brookfield, WI 53005 in Waukesha County, Wisconsin
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