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Heartis Brookfield

Heartis Brookfield is an assisted living and memory care community in Brookfield, WI.

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Heartis Brookfield

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  • Interior

    A modern bedroom with neutral tones, featuring a cozy bed, stylish furniture, and elegant decor.
  • Decor

    A modern living room with stylish furniture and decor.
  • Living Room

    A modern living room with stylish decor, featuring a table, comfortable chairs, and artistic wall designs.
  • Architecture

    A modern lobby with stylish furniture, artwork, and elegant lighting.
  • Dining

    A luxurious dining room featuring a large round table, elegant chandeliers, and a central fireplace.
  • Lighting

    A modern conference room with arranged chairs and a television for presentations.
  • Artwork

    A stylish theater room featuring comfortable seating, modern artwork, and a large television on the wall.
  • Seating Area

    A modern living room with built-in bookshelves, hardwood flooring, and comfortable seating.
  • Fireplace

    A beautifully designed dining room featuring a fireplace, elegant lighting fixtures, and stylish chairs around a large table.
  • Lobby

    A spacious and modern lobby with a high ceiling, featuring a reception desk, decorative flowers, and a chandelier.
  • Chandelier

    A spacious and luxurious lobby with elegant decor and a grand chandelier.
  • Exercise Equipment

    A modern gym with stationary bikes and exercise equipment in a well-lit fitness room.
  • Salon

    A modern salon interior with styling chairs and mirrors, featuring elegant lighting.
  • Mirrors

    Modern beauty salon interior with chairs and mirrors.

16040 West Greenfield Avenue, Brookfield, WI 53005

For more information about senior living options: (866) 208-4318

4.2 from 73 reviews
5 stars
55
4 stars
4
3 stars
1
2 stars
1
1 stars
12

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2024

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Overall Review of Heartis Brookfield

common 13 reviews mention this

Activities and outings are abundant

Residents and families describe a packed schedule of activities and outings.

Multiple reviews say there is always something going on, naming events like bingo, cards, exercise classes, speakers, and crafts. Several also mention outings such as restaurant trips, shows, movies, and community events. A number of residents appear to stay engaged because activities are geared for both general community life and memory care programming. Families also credit staff with helping their loved ones participate more actively.

common 4 reviews mention this

Dining receives consistent praise

Dining stands out, with residents describing notably good meals.

Several reviews highlight meal quality and enjoyment, including mentions of a new chef providing a variety of foods. At least one review uses the term “fine dining” when describing meals. Another review credits dining as part of the overall positive experience, alongside other day-to-day services. One reviewer, however, criticizes food quality and service, so opinions are not unanimous.

  • A luxurious dining room featuring a large round table, elegant chandeliers, and a central fireplace.
  • A beautifully designed dining room featuring a fireplace, elegant lighting fixtures, and stylish chairs around a large table.
  • A modern and spacious restaurant interior with elegant lighting and well-arranged tables and chairs.
differentiator 9 reviews mention this

Care feels responsive for changing needs

Residents’ families describe care that adjusts as needs change.

In multiple reviews, families describe staff as attentive and responsive, including during transitions into assisted living or into memory care. Some say they saw ongoing involvement with care needs, such as support from nursing and care teams and follow-through on questions or concerns. Several reviews specifically reference memory care support, including activities and regular updates on a loved one’s progress. One reviewer describes the opposite experience—poor follow-through on medical orders and inadequate oversight—showing that care experiences can vary by situation.

caveat 4 reviews mention this

Supervision and cleanliness concerns recur

A smaller group of reviews raises concerns about supervision and cleanliness.

Some negative reviews describe examples of inadequate supervision, including unattended areas and concerns about staff behavior. Others mention poor cleaning conditions in shared spaces, such as laundry-area cleanliness and dirty visiting areas. A few reviewers also describe neglectful moments tied to medical or personal-care needs, including a lack of follow-through and delayed checks. While many reviews are strongly positive, these complaints are direct and specific enough to be a notable caveat for prospective residents.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Memory Care Memory Care

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • General Mitchell International (12 miles away) General Mitchell International (12 miles away)

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Dementia waiver Dementia waiver
  • Diabetes diet Diabetes diet
  • Hospice waiver Hospice waiver
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Located in Brookfield, Wisconsin, this area offers a variety of amenities and services suitable for seniors looking to settle in a vibrant community. With several pharmacies within close proximity, accessing medication and healthcare is convenient. There are also numerous dining options ranging from casual eateries like Chick-Fil-A and Culver's to upscale restaurants like Cooper's Hawk Winery & Restaurant. For leisure activities, residents can explore nearby parks such as Greenfield Park and Hoyt Park, or catch a movie at Silverspot Cinema. Medical care is easily accessible with multiple physician offices and hospitals in the vicinity. Additionally, there are cozy cafes like Starbucks and Mama D's Coffee for socializing and relaxation. Places of worship such as Honey Creek Church provide spiritual support for those seeking a religious community. Overall, this area offers a well-rounded living environment with something for everyone to enjoy.

Pharmacies

  • Walgreens (0.2 miles)
  • Pick 'n Save Pharmacy (0.6 miles)
  • Walgreens (1.4 miles)
  • CVS Pharmacy (1.4 miles)
  • Metro Market Pharmacy (1.7 miles)
  • Aurora Pharmacy (2.2 miles)
  • Walgreens (3 miles)

Restaurants

  • Champps Americana (0.4 miles)
  • Cooper's Hawk Winery & Restaurant (1 miles)
  • Chick-Fil-A (1 miles)
  • Portillo's (1.6 miles)
  • Mission BBQ (2 miles)
  • Kopp's Frozen Custard Stand (2.2 miles)
  • Culver's (2.5 miles)

Parks

  • The Big Backyard (1.7 miles)
  • Dousman Stage Coach Inn Museum (1.9 miles)
  • Greenfield Park (2.4 miles)
  • Elm Grove Village Park (2.6 miles)
  • Wil-O-Way Underwood Park (4.4 miles)
  • Fox Brook Park (4.8 miles)
  • Hoyt Park (5.2 miles)

Physicians

  • Prohealth Care Medical Centers (2.5 miles)
  • Aurora Advanced Healthcare (2.6 miles)
  • New Berlin Family Practice Clinic (2.7 miles)
  • West Suburban Center For Arthritis (3.1 miles)
  • Lincoln Avenue Clinic (3.2 miles)
  • Wheaton Franciscan Medical Group (3.6 miles)
  • Aurora Health Center (3.7 miles)

Theaters

  • Silverspot Cinema - The Corners of Brookfield (2.8 miles)
  • Ridge Cinema New Berlin, Wi (4.7 miles)

Hospitals

  • Rogers Memorial Hospital (3.3 miles)
  • Surgicenter - Children's Wisconsin (4.2 miles)
  • Froedtert Pavilion (4.9 miles)
  • Aurora Psychiatric Hospital (5.6 miles)

Cafes

  • Starbucks (3.4 miles)
  • Panera Bread (4.3 miles)
  • Starbucks (5.1 miles)
  • Starbucks (5.4 miles)
  • Mama D's Coffee (5.5 miles)
  • Starbucks (5.8 miles)
  • The Gingerbread House (6.1 miles)

Places of Worship

  • Honey Creek Church (5.1 miles)
  • First Congregational Church (5.8 miles)

Frequently Asked Questions

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Related Resources

  • memory care activitiesEngaging Memory Care Activities That Enhance Quality of Life

    Memory care activities are essential for improving the quality of life of seniors with cognitive impairments, as they stimulate cognitive function, promote well-being, and encourage social interaction through tailored strategies. These activities combine structured exercises with spontaneous tasks, sensory engagement, physical workouts, creative pursuits, and intergenerational interactions to enhance emotional connection and a sense of purpose.

  • when to move from assisted living to memory careWhen to Transition from Assisted Living to Memory Care: Key Indicators, Steps, and Finding the Right Community

    Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.

  • assisted living vs memory careUnderstanding the Distinctions: Assisted Living and Memory Care Explained

    The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.

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