Heartis Village of Brookfield
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16040 W Greenfield Ave, Brookfield, WI 53005
For more information about senior living options: (844) 490-3973
Heartis Village of Brookfield presents a competitive pricing structure for various room types when compared to Waukesha County and the broader Wisconsin area. For a studio apartment, residents can expect to pay $4,795 per month, which is notably higher than the county average of $4,225 and significantly above the state average of $3,999. The one-bedroom option is priced at $5,095, again eclipsing both local and state averages of $2,752 and $3,412 respectively. The cost increases further with two-bedroom accommodations at $6,985, far exceeding the county's average of $2,524 and Wisconsin's average of $3,111. Similarly, the semi-private rooms are offered at $7,575 - substantially higher than Waukesha County's average of $4,369 and Wisconsin's typical rate of $3,977. While these figures indicate that Heartis Village positions itself at a premium level in terms of cost within both county and state contexts, they also reflect a commitment to quality care and amenities that residents may find essential in an assisted living environment.
| Floor plans | Heartis Village of Brookfield | Waukesha County | Wisconsin |
|---|---|---|---|
| Studio | $4,795 | $4,225 | $3,999 |
| 1 Bedroom | $5,095 | $2,752 | $3,412 |
| 2 Bedrooms | $6,985 | $2,524 | $3,111 |
| Semi-Private | $7,575 | $4,369 | $3,977 |
The Discovery Commons Brookfield team is compassionate, professional, and pays great attention to detail, treating residents with respect and excellent care. The Discovery Commons Brookfield facility is beautiful, clean, and offers a robust activity program for all residents. The staff at Discovery Commons go above and beyond to ensure residents feel at home and are well cared for, with engaging activities that keep everyone active. Katie and her team at Discovery Commons are exceptional, creating a welcoming community and promptly addressing concerns for the best outcomes. Discovery Commons is consistently clean and welcoming, with front desk staff who greet residents with smiles and genuine care. The Heartis Brookfield team is dedicated and caring, with Abbey, Liz, and Steve going above and beyond to meet residents' needs in a timely manner. Heartis Brookfield is a beautiful, well-kept community with engaging activities and a compassionate, patient staff. The Generations team at Heartis Brookfield, including Latoya and the caregivers, are described as loving and delivering excellent care. Heartis Village Brookfield is a wonderful place with caring staff, a beautiful facility, and activities that keep residents engaged. Heartis leadership is praised for improving communication and care, turning around initial challenges into strong service.
The reviewer states the facility would not provide medical care, with nursing that is neglectful and does not follow physician orders, and dietary not equipped for special needs. After returning from the hospital with acute hypoxia, the resident was not provided oxygen and lay on the floor overnight, not checked until later morning. One reviewer describes the care as terrible and notes caregiver training is noticeably lacking. For residents with incontinence or physical needs, the care is subpar, there is no full-time nurse on staff, and no leadership on nights or weekends. Weekend staff are described as abusive, and management is defensive, with concerns going unanswered and residents fearing to complain. There are reports of unsafe conditions, such as a broken bed with a filthy mattress and overall cleanliness issues. A reviewer claims they were banned from the facility by the director, indicating a hostile and non-transparent environment.Heartis Village Brookfield is best suited for seniors who want a modern, activity-rich environment with strong memory-care capability and an engaged leadership team. It suits families that prize a bright, hotel-like atmosphere, clear avenues for ongoing communication, and a campus where residents can participate in robust programming and social life. The community particularly shines for memory-care residents and for those transitioning from independent living to assisted living who seek daily engagement, in-house therapies, and a sense of "family" within a well-kept, stylish setting. It is not the right fit for someone who needs constant, high-intensity medical oversight or for those who require a tightly controlled, 24/7 nursing presence to manage complex clinical needs.
That said, potential residents who require continuous skilled nursing or have significant medical fragility should consider alternatives. Several reviews flag gaps in around-the-clock nursing coverage, weekend and night staffing shortages, and a regimented, sometimes slow response to call bells or urgent needs. The same lines of criticism point to inconsistencies in medication management and in follow-through on physician orders. For families with tight budgets or who expect a fixed, all-inclusive pricing model, Heartis Brookfield can feel financially demanding, and some experiences suggest the care and pace of service can lag behind expectations during growth periods or staffing transitions. In short, this community excels in atmosphere and engagement, but it may not be the best match where constant clinical vigilance is non-negotiable.
On the upside, the pros aren't abstract. The facility itself reads as fresh, clean, and inviting, with thoughtfully designed spaces that support a lively resident community. The activity program is repeatedly described as robust and inclusive, drawing praise for variety, consistency, and opportunities to socialize. Families report compassionate, attentive staff who remember residents by name and who partner with families to address concerns quickly. The memory-care neighborhood, in particular, earns high marks for dedicated staff and structured routines, with several accounts of residents thriving once settled. When leadership is present and responsive, communication improves markedly, and the culture shifts toward a genuinely caring, resident-centered approach.
Those positives do not occur in a vacuum. The strongest reviews couple the appealing environment with visible, improved leadership and a willingness to course-correct. Where teams have navigated turnover and growth, families describe meaningful changes in care quality, responsiveness, and transparency. The contrast with earlier criticism - where dire gaps and miscommunications were alleged - underscores a pattern: Heartis Brookfield can move from inconsistent to consistently solid care when the leadership suite is aligned, the nursing and care teams are stable, and frontline staff are supported. For families that can exercise ongoing oversight and want reassurance that a campus will mature, this trajectory is a meaningful upside.
However, the decision hinges on matching needs to reality. For residents who prioritize a high-touch clinical environment with guaranteed 24/7 RN coverage, the current staffing picture and documented past concerns may dampen confidence. For those who highly value the social fabric, beautiful surroundings, and the sense of a comprehensive activity calendar, Heartis Brookfield delivers a compelling living experience. The key is a candid upfront assessment: verify current night and weekend staffing levels, confirm medication processes in place, and request a concrete 30-day care plan with measurable steps. Prospective families should also seek current, in-person reassurance from the ED and care leadership about how reviews of the last six months translate into day-to-day practice.
In practical terms, Heartis Village Brookfield represents a strong fit for a memory-care-forward or assisted-living resident who can leverage a vibrant community and proactive leadership. It is less ideal for someone whose care plan relies on constant, highly specialized medical oversight or on predictably low care costs. The core advice: schedule a thorough tour, meet the executive director and the care leadership, and ask for recent staffing rosters and response-time metrics. Align expectations with the realities of a growing community, and use the transparency seen in recent governance improvements as a proxy for future reliability. When the fit is right, Heartis Brookfield offers a compelling blend of beauty, activity, and dignified care that families can trust to become a thriving home.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults. Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Full kitchenHaving a full kitchen in a senior living facility is important for seniors because it allows them to maintain their independence and prepare their own meals. This promotes healthy eating habits, saves money on dining out, and provides a sense of familiarity and comfort for residents.
Garden viewGarden views are important for seniors as they provide natural beauty and tranquility, promoting relaxation and overall well-being. Access to green spaces can also encourage outdoor activity and socialization, enhancing physical and mental health.
Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
Handicap accessible"Handicap accessible" amenities are crucial for seniors to ensure they can easily navigate and access facilities, services, and activities without barriers or limitations due to physical impairments. This promotes independence, safety, and inclusivity for seniors in senior living communities.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness. KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (12 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Anytime diningAnytime dining is important for seniors because it allows them the flexibility to eat when they are hungry, rather than being restricted to set meal times. This can be especially beneficial for those with medical conditions or medications that affect their appetite, as well as those who may have difficulty adhering to a strict dining schedule. Overall, anytime dining promotes independence and overall well-being for seniors in senior living communities. Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience. Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults. Professional chefProfessional chefs are important for seniors living in senior living communities because they provide nutritious and delicious meals that cater to their dietary needs and preferences. A professional chef can ensure that seniors are receiving balanced, flavorful meals that support their overall health and well-being. Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility. Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being. Special dining programsSpecial dining programs are important for seniors because they provide nutritious meals tailored to their dietary needs and preferences. These programs also offer socialization opportunities, promote overall health and well-being, and can help prevent malnutrition. VeganVegan diets can provide numerous health benefits for seniors, including lower risk of chronic diseases, improved digestion, and increased energy levels. Additionally, plant-based diets are often rich in essential nutrients that can support overall well-being and longevity in older adults. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.
Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
Bible study groupBible study groups provide seniors with a sense of community, spiritual growth, and support during their later years. It helps them stay connected to their faith, find comfort in difficult times, and build meaningful relationships with others. Catholic servicesCatholic services are important for seniors because they provide spiritual support, a sense of community, and opportunities for social interaction that can enhance overall well-being and quality of life in their later years.
Cooking classesCooking classes are important for seniors as they provide opportunities for social interaction, enhance cognitive skills, promote healthy eating habits, and boost confidence in the kitchen.
Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
KaraokeKaraoke provides seniors with a fun and social activity that can boost mood, confidence, and cognitive function. It encourages social interaction, physical movement, and creative expression, making it an important form of entertainment for senior living communities.
Live well programs"Live well programs are essential for seniors as they provide opportunities for physical activity, social engagement, and mental stimulation, ultimately promoting overall health and well-being in later years." Protestant servicesProtestant services are important for seniors because they provide spiritual nourishment, community support, and a sense of belonging. These services can help seniors connect with others who share their faith, find comfort and guidance in times of need, and maintain a sense of purpose and fulfillment in their later years. Visiting chaplain or priestHaving a visiting chaplain or priest at a senior living community is important for seniors because it provides spiritual support, comfort, and guidance during a time of life that can be challenging and uncertain. Their presence can help seniors feel connected to their faith, find peace of mind, and cope with the emotional and mental struggles they may face in their later years.Heartis Village of Brookfield is an assisted living community located in the beautiful city of Brookfield, Wisconsin. We specialize in providing exceptional memory care services for individuals with Alzheimer's and other forms of dementia. Our dedicated team of caregivers is trained to provide personalized care and support to ensure the safety, comfort, and well-being of our residents.
At Heartis Village of Brookfield, we offer a wide range of amenities to enhance the quality of life for our residents. Our spacious apartments are equipped with air-conditioning and feature beautiful garden views. Each apartment has a full kitchen or kitchenette, allowing residents to prepare their own meals if desired. Cable or satellite TV and Wi-Fi/high-speed internet are also available in every apartment.
We understand the importance of maintaining an active and engaging lifestyle for our residents. That's why we offer a variety of activities on-site, such as cooking classes, educational speakers, and live well programs. We also organize day trips and outings to nearby attractions. For those seeking spiritual nourishment, we provide both on-site and off-site devotional services led by visiting chaplains or priests.
Our dining experience is something we take great pride in. With a professional chef at our disposal, we serve delicious and nutritious meals that cater to various dietary needs, including low/no sodium options, diabetic-friendly meals, vegan, vegetarian, and no-sugar choices. Residents can enjoy restaurant-style dining in our elegant dining room or have their meals delivered to their apartments through room service.
In addition to our outstanding care services and amenities, Heartis Village of Brookfield benefits from its convenient location. With numerous cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals nearby - everything you need is within reach.
If you're looking for an assisted living community that prioritizes memory care while offering a fulfilling lifestyle for its residents - Heartis Village of Brookfield is here for you. Come visit us today and experience the warmth, compassion, and dedication we provide to our residents.
This part of Brookfield, Wisconsin, offers a convenient and accessible location for senior living. With multiple pharmacies within close proximity, accessing medication and healthcare services is easy. There are also a variety of dining options nearby, including restaurants like Champps Americana and Cooper's Hawk Winery & Restaurant. For recreational activities, several parks such as Greenfield Park and Fox Brook Park are just a short drive away. In terms of healthcare, there are reputable medical centers like Prohealth Care Medical Centers and Aurora Advanced Healthcare in the vicinity. Additionally, there are theaters like Silverspot Cinema at The Corners of Brookfield for entertainment options. Overall, this area provides a well-rounded community with amenities that cater to the needs of seniors.
Heartis Village of Brookfield presents a competitive pricing structure for various room types when compared to Waukesha County and the broader Wisconsin area. For a studio apartment, residents can expect to pay $4,795 per month, which is notably higher than the county average of $4,225 and significantly above the state average of $3,999. The one-bedroom option is priced at $5,095, again eclipsing both local and state averages of $2,752 and $3,412 respectively. The cost increases further with two-bedroom accommodations at $6,985, far exceeding the county's average of $2,524 and Wisconsin's average of $3,111. Similarly, the semi-private rooms are offered at $7,575 - substantially higher than Waukesha County's average of $4,369 and Wisconsin's typical rate of $3,977. While these figures indicate that Heartis Village positions itself at a premium level in terms of cost within both county and state contexts, they also reflect a commitment to quality care and amenities that residents may find essential in an assisted living environment.
Heartis Village of Brookfield is located at 16040 W Greenfield Ave, Brookfield, WI 53005 in Waukesha County, Wisconsin
Heartis Village of Brookfield employs comprehensive medication management practices to ensure that residents receive their prescribed medications on time and in the correct dosages, which is crucial for maintaining their health and managing symptoms associated with dementia or Alzheimer's disease. This tailored approach helps alleviate anxiety around medication adherence and prevents potential complications that could arise from missed or incorrect doses. Incontinence care is another critical feature, as it addresses the sensitive needs of residents experiencing challenges with bladder control. By providing respectful and dignified assistance, caregivers can help maintain the residents' comfort and dignity, while also preventing skin issues or infections that could further complicate their health. Together, these services create an environment where residents feel supported and cared for, allowing them to focus on engaging in meaningful activities rather than being burdened by concerns related to their condition.
Yes, Heartis Village of Brookfield allows both dogs and cats.
Heartis Village of Brookfield on seniors.fyi includes 14 photos including images showing interior, decor, lighting, artwork, dining, bedroom, living room, mirrors, and more.
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Interior
Decor
Living Room
Building
Bedroom
Dining
Lighting
Artwork
Television
Natural Light
Exercise Equipment
Salon
High Ceiling
