Garden Terrace Healthcare Center Of Federal Way

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  • Interior

    A cozy, well-lit bedroom with a comfortable chair and a neatly made bed.
  • Decor

    A well-lit hallway with elegant furniture and decorative flower arrangements.
  • Living Room

    A cozy living room with elegant furniture and a warm fireplace.
  • Building

    A well-maintained building entrance with flags, surrounded by a landscaped lawn under a partly cloudy sky.
  • Architecture

    A symmetrical building entrance featuring large columns and a covered walkway.
  • Dining

    A cozy dining area with neatly arranged tables and chairs in a warmly lit environment.
  • Landscaping

    A house with a well-maintained garden, featuring a central fountain and pathway surrounded by shrubs and flowers.
  • Kitchen

    A cozy kitchen interior with a seating area and a vintage popcorn machine.
  • Entrance

    The entrance sign for Garden Terrace at Federal Way, an Alzheimer's Center of Excellence.
  • Chandelier

    A well-decorated dining room featuring a long table with chairs, a chandelier, and a china cabinet.
  • Library

    A cozy library corner with teddy bears on a small red bench surrounded by shelves of books.
  • Salon

    A vintage hair salon with floral wallpaper and retro styling chairs.

Garden Terrace Healthcare Center Of Federal Way

491 South 338Th Street, Federal Way, WA 98003

For more information about senior living options: (844) 490-3973

4.6 from 105 reviews
5 stars
87
4 stars
7
3 stars
3
2 stars
2
1 stars
6

Memory Care Skilled Nursing Facility

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Memory Care

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    Overall Review of Garden Terrace Healthcare Center Of Federal Way

    Pros

    • pro The staff are friendly and professional.
    • pro The staff are very friendly and attentive to families.
    • pro The care staff is great.
    • pro The staff are nice and responsive to loved ones' needs.
    • pro The team provided amazing attention from the start, with a friendly and welcoming reception.
    • pro The facility is clean, friendly, and spacious, with a hair salon and library.
    • pro The staff are always helpful and friendly, and they are informative and understanding.
    • pro The staff are friendly and helpful, and Nia is great with kindness and professionalism.
    • pro The receptionists are professional and always smiling.
    • pro The nurses and floor staff are willing to help find items and answer questions.
    • pro The facility is lovely, clean, and pleasant.
    • pro The environment feels like a home away from home, with friendly staff and a clean, welcoming setting.

    Cons

    • pro The facility is described as neglectful, with Marie M left in a feces-filled diaper for hours and contracting a painful infection.
    • pro One reviewer urged others to stay away from the place, calling it disorganized and under-staffed.
    • pro The weekends are extremely understaffed, causing call bells to go unanswered for long periods.
    • pro The staff are described as lazy and negligent, leaving patients dirty and unbathed.
    • pro The discharge process is characterized as suboptimal, with medications and referrals repeatedly delayed.
    • pro The facility's smell is described as sickening and unpleasant.
    • pro There are reports of meals and medications not being available or served on time due to staffing shortages.

    Review

    Garden Terrace is best suited for seniors who need post-acute rehab or short-term skilled nursing and who prize a warm, hotel-like environment, accessible amenities, and a visibly dedicated frontline staff. The community excels for those recovering from surgery, hip or knee replacement, or a stroke, where strong PT/OT momentum and daily personal attention can accelerate return home. It is less ideal for residents requiring around-the-clock medical surveillance or advanced memory-care support with intensive supervision. Families should note that the operating cadence can feel uneven at times, and those needs may be better served elsewhere.

    The most reliable positives center on people and place. Multiple reviews consistently praise friendly, responsive staff and a facility that is clean, attractive, and well maintained. Families report experienced caregivers who know the routines, a therapy team that communicates well, and a culture of kindness that translates into practical comfort for patients and visitors. The rehab-focused approach is reinforced by tangible progress in mobility and independence, often enabling shorter stays and smoother transitions back home. Add to that a menu of conveniences - a hair salon, library, activity spaces, and welcoming common areas - and the atmosphere becomes a meaningful facilitator of recovery.

    Yet there are notable cautions that cannot be dismissed. A sizable portion of feedback flags weekend understaffing and slow call-button responses, which can leave critical needs unmet during off-peak hours. Administrative disorganization and discharge-process gaps recur in some accounts, with families shouldering more coordination and follow-up than anticipated. In rare but serious instances, concerns about infection management or outright neglect surface, underscoring the risk that medical oversight may not align with expectations. These are meaningful red flags for high-acuity situations or for families seeking consistently seamless care; they demand careful, proactive due diligence before committing.

    Care quality in therapy and nursing remains a standout strength where it matters most. When the team is at its best, physical and occupational therapy is described as excellent, with therapists like Aiden, Sean, and others delivering respectful, skilled guidance that builds strength and confidence. Nursing staff receive praise for attentiveness and compassion, especially from families who experience reliable, responsive care during pivotal rehab moments. The kitchen's capacity to adapt menus for dietary restrictions - and the broader commitment to a pleasant daily rhythm with activities - contributes to a recovery climate that feels manageable rather than overwhelming. These durable strengths can meaningfully offset everyday friction, particularly for those focused on getting back to independence.

    Safety, ambiance, and culture factor heavily into the decision. Garden Terrace generally earns high marks for cleanliness, warmth, and an inviting environment that reduces anxiety for both residents and families. The property's thoughtful touches - outside seating, accessible trails, private rooms, and even an ice cream parlor - create an environment where healing feels supported and lived-in. However, the tensions around staffing and administration in some reviews remind that ambiance cannot substitute for reliability. In weighing options, the question becomes whether the day-to-day staffing discipline and transparent communication can be sustained long enough to meet a loved one's evolving needs, especially when cognitive or medical complexities are involved.

    For families deciding next steps, a deliberate, information-rich tour is essential. Prioritize confirming weekend staffing levels, the speed and reliability of call-button responses, and the exact medication management workflow. Request recent care conferences and direct access to nursing leadership to understand escalation protocols. Probe the kitchen about texture-appropriate diets and swallowing-safe meals if dysphagia is a concern, and assess whether the dining and activity calendar align with the resident's preferences. Garden Terrace deserves serious consideration for those prioritizing a reassuring, capable rehab environment with a compassionate staff and clean, welcoming surroundings; for higher-acuity medical needs or specialized dementia care, it pays to compare other options and verify concrete systems are in place before choosing.

    Features

    Housing

    • 34 resident community capacity 34 resident community capacity

    Types of Care

    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Seattle-Tacoma International (10 miles away) Seattle-Tacoma International (10 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Garden Terrace Healthcare Center of Federal Way in Federal Way, WA, is a skilled nursing facility that provides comprehensive care for seniors. The community offers a range of amenities to ensure the comfort and well-being of its residents.

    Residents can enjoy their favorite TV shows on cable or satellite TV in the fully furnished rooms. The dining room provides a pleasant ambiance for meals, which are restaurant-style and cater to special dietary restrictions. Housekeeping services keep the living space clean and tidy.

    For those who enjoy spending time outdoors, there is a garden and outdoor space where residents can relax and soak up some fresh air. Wi-Fi and high-speed internet are available throughout the community for staying connected.

    The dedicated staff at Garden Terrace Healthcare Center offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. They also provide medication management to ensure residents' health needs are met. A mental wellness program is available to support residents' emotional well-being.

    The community has specialized memory care programming for those with mild cognitive impairment or dementia. This includes activities designed to engage and stimulate residents' cognitive abilities.

    Garden Terrace Healthcare Center is conveniently located, with several cafes, parks, pharmacies, physicians, restaurants nearby. Transportation services are also available for ease of access to nearby amenities. Places of worship and theaters are within close proximity as well. In case of medical emergencies or routine check-ups, there are hospitals located in the vicinity.

    Overall, Garden Terrace Healthcare Center of Federal Way offers a comfortable and supportive environment for seniors in need of skilled nursing care.

    Nearby Places of Interest

    Physicians

    • Digestive Health Specialists (0.2 miles)
    • Wyman Carl MD (0.3 miles)
    • Pediatrics NW (0.4 miles)
    • Lateef J Harper MD | Kaiser Permanente (1.1 miles)
    • Federal Way Dental (1.6 miles)
    • UW Medicine - Valley Women’s Health (4.6 miles)
    • Molen Oral & Facial Surgery (5.3 miles)

    Hospitals

    • St Francis Sleep Disorders Clinic (0.4 miles)
    • St. Francis Hospital (0.4 miles)
    • St Francis Hospital (0.5 miles)
    • Federal Way Community Dialysis (0.6 miles)
    • Group Health Cooperative (6.5 miles)
    • MultiCare Regional Cancer Center - Tacoma (6.5 miles)

    Cafes

    • Starbucks (0.7 miles)
    • Starbucks (0.8 miles)
    • Dutch Bros Coffee (4.1 miles)
    • Starbucks (4.2 miles)
    • Auburn Way Big Foot Java (4.7 miles)
    • Starbucks (5.3 miles)
    • Alfred's Cafe (6.2 miles)

    Restaurants

    • Wendy's (0.7 miles)
    • Del Taco (0.8 miles)
    • Jack In The Box (0.8 miles)
    • Chick-Fil-A (1.3 miles)
    • McDonald's (1.6 miles)
    • Traditional Korean Beef Soup (1.7 miles)
    • McDonald's (3.7 miles)

    Pharmacies

    • Rite Aid (1.3 miles)
    • CVS Pharmacy (1.6 miles)
    • Rite Aid (1.7 miles)
    • Angel Pharmacy (1.7 miles)
    • Walgreens (2.6 miles)
    • Walgreens (3.3 miles)
    • Cardinal Health (4.6 miles)

    Parks

    • French Lake Off-Leash Dog Park (1.5 miles)
    • Steel Lake Park (2.1 miles)
    • Dash Point State Park (4 miles)
    • Saltwater State Park (5.4 miles)
    • Lakeland Hills Park (6.1 miles)
    • Sunset Park (6.5 miles)
    • Lea Hill Park (7.1 miles)

    Places of Worship

    • St Theresa's Church (2.7 miles)
    • Church Of The Nazarene Auburn (5.4 miles)
    • Christ Episcopal Church (6.6 miles)
    • Holy Spirit Parish (7 miles)
    • Bethlehem Baptist Church (7 miles)

    Theaters

    • Regal Auburn (4 miles)
    • Grand Cinema (6.2 miles)
    • AMC Kent Station 14 (7.4 miles)

    Transportation

    • U-Haul Moving & Storage (4.9 miles)

    Frequently Asked Questions

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    Related Resources

    • when should someone with dementia go into a care home8 Important Indicators That Memory Care May Be Necessary

      The article highlights eight indicators that a loved one with dementia may require specialized memory care, emphasizing the emotional and logistical challenges families encounter in this decision. It discusses signs such as difficulties with daily tasks, safety concerns, and caregiver burnout, suggesting that memory care facilities can provide the necessary support and structured environments for those experiencing cognitive decline.

    • what do dementia patients think aboutDelving into the Inner World of Dementia: Insights into Thoughts and Awareness

      Dementia, primarily caused by Alzheimer's disease but also linked to other conditions, leads to cognitive decline impacting memory and daily functioning, with individuals experiencing varied awareness of their impairments. Despite memory loss, emotional connections persist, enabling responses to familiar stimuli, highlighting the need for caregivers to provide compassionate support that recognizes both limitations and retained emotional depth.

    • does my mom have dementia quizFive Subtle Dementia Indicators to Observe: An In-Depth Guide to Understanding “Does My Mom Have Dementia?”

      The article presents five subtle indicators of dementia, such as memory lapses and mood swings, to help families assess cognitive decline in loved ones. It emphasizes early detection, open communication, and seeking professional help while providing practical support steps.


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