Garden Terrace Healthcare Center Of Federal Way

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  • Interior

    A cozy, well-lit bedroom with a comfortable chair and a neatly made bed.

  • Decor

    A well-lit hallway with elegant furniture and decorative flower arrangements.

  • Living Room

    A cozy living room with elegant furniture and a warm fireplace.

  • Building

    A well-maintained building entrance with flags, surrounded by a landscaped lawn under a partly cloudy sky.

  • Architecture

    A symmetrical building entrance featuring large columns and a covered walkway.

  • Dining

    A cozy dining area with neatly arranged tables and chairs in a warmly lit environment.

  • Landscaping

    A house with a well-maintained garden, featuring a central fountain and pathway surrounded by shrubs and flowers.

  • Kitchen

    A cozy kitchen interior with a seating area and a vintage popcorn machine.

  • Entrance

    The entrance sign for Garden Terrace at Federal Way, an Alzheimer's Center of Excellence.

  • Chandelier

    A well-decorated dining room featuring a long table with chairs, a chandelier, and a china cabinet.

  • Library

    A cozy library corner with teddy bears on a small red bench surrounded by shelves of books.

  • Salon

    A vintage hair salon with floral wallpaper and retro styling chairs.

Garden Terrace Healthcare Center Of Federal Way

Information last verified:

491 South 338Th Street, Federal Way, WA 98003

For more information about senior living options: (844) 490-3973

4.6 from 115 reviews
5 stars
97
4 stars
7
3 stars
3
2 stars
2
1 stars
6

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Overall Review of Garden Terrace Healthcare Center Of Federal Way

Pros

  • pro Garden Terrace’s staff are responsive, friendly, and professional.
  • pro The facility is clean, well maintained, with beautifully kept grounds.
  • pro The OT and PT teams are highly professional, skilled, and compassionate.
  • pro The therapists train family members to assist in rehabilitation.
  • pro Families feel their loved ones are in good hands and safe.
  • pro The atmosphere is warm, inviting, and hotel-like in its comfort.
  • pro The front desk and administrative staff are courteous, helpful, and organized.
  • pro The facility offers engaging amenities and activities, such as a hair salon, library, and social events.
  • pro Residents receive attentive, personalized care from caregivers and nurses.

Cons

  • pro The Garden Terrace rehab facility in Federal Way has neglected care for Marie M for the better part of a week, leading to her contracting C. difficile and needing ICU care.
  • pro Attendants were ignorant of her symptoms, and internal communication was extremely poor, worsening the situation.
  • pro The staff kept a patient heavily drugged to avoid bothering staff and left him sitting in feces for hours.
  • pro The doctors and administration were not as attentive as needed, with treatment delays and concerns going unaddressed.
  • pro Weekends were extremely understaffed, leaving call buttons unanswered and care slow to respond.
  • pro The discharge process was suboptimal, with medications not processed in time and PT/OT referrals not arranged as promised.
  • pro A reviewer warned readers not to leave family there, claiming the facility does not take care of elderly people in critical condition.
  • pro The administration was described as disorganized, with promises not kept and families required to handle many caregiving tasks.

Review

Garden Terrace Health Center in Federal Way is best suited for seniors who are stepping out of acute care and need a strong rehabilitation program within a clean, welcoming environment. It serves well for post-surgical recovery (hips, knees, strokes) and for mid-term rehab where therapy drive progress and family involvement supports that work. The community shines for residents who value a hotel-like setting, highly professional therapists, and a staff culture that feels genuinely engaged. Families seeking a facility with visible warmth, comprehensive PT/OT, and a compassionate front-line team will find Garden Terrace a credible match. Those who require near-constant clinical oversight, highly specialized memory-care supervision, or a setting where every shift maintains the same rigid staffing level may want to consider alternatives. The decision hinges on balancing the solid rehab momentum and personable atmosphere against occasional administrative hiccups and weekend staffing gaps.

The strongest case for Garden Terrace rests on its therapy program and the caliber of its caregiving team. In reviews, residents and families repeatedly praise the therapists, occupational and physical, alongside nurses and CNAs who are not only skilled but consistently kind and accessible. The facility is described as clean and well-maintained, with renovations signaling a commitment to staying current. Families report that therapy teams train relatives to assist in tandem with clinicians, which accelerates progress and fosters continuity of care after discharge. The camaraderie among staff, the seamless reception experience, and the person-centered approach visible on the floor create a sense that recovery is individualized rather than generic. Add in a range of amenities, a hair salon, library, outdoor spaces, a living room for family time, and even a casual ice cream culture, and the atmosphere reinforces a supportive recovery environment.

On the flip side, several reviews flag structural weaknesses that can complicate the caregiving equation. Weekend staffing appears uneven, which translates into slower responses to call bells or routine needs. A common thread is disorganization in administrative handoffs and discharge planning, sometimes leaving families to fill gaps in medication coordination or PT/OT referrals. A handful of accounts describe alarming lapses in care, prolonged exposure to soiled conditions, infections, and bedsores, that underscore the reality that even a well-loved rehab center can suffer from inconsistent front-line coverage or delayed escalation. While these episodes are not the majority, they are serious enough to prompt families to insist on clear care plans, explicit escalation paths, and ongoing oversight when choosing Garden Terrace for long-term use or complex medical needs.

These pros and cons interact in a practical way when considering risk versus reward. For families prioritizing rehabilitation outcomes and a high-touch staff experience, Garden Terrace’s strengths tend to offset most concerns. The proven efficacy of PT/OT, the evident investment in staff development, and the pleasant, accommodating environment make progress tangible and motivating. The potential downsides, particularly weekend understaffing and administrative friction, aren’t inherent to every resident’s experience, but they are real and must be actively managed. Prospective families should plan for proactive communication: request a formal care conference early, map a clear outline for medication management and therapy referrals, and establish a weekend contact protocol so urgent needs don’t wait. With vigilance, the strong points can significantly outweigh the occasional friction.

Dietary nuances also matter in the decision calculus. Several reviews note generally solid dining and responsiveness to dietary preferences, with some residents benefiting from accommodations for swallowing difficulties and personal taste. Yet there are reminders that kitchen quality and portioning can be uneven, and that texture-specific needs require ongoing attention. This variability matters most for residents with dysphagia or strict dietary regimes, where texture modification, consistency, and timely meal delivery are nonnegotiable. Garden Terrace shows capacity for improvement here, responsive staff, tastefully appointed dining spaces, and opportunities to tailor menus, yet families should verify current menu practices and request ongoing dietitian input as part of the care plan.

The overall conclusion favors Garden Terrace for families who want a capable rehab partner in a clean, aesthetically appealing setting and who are prepared to participate as advocates. The facility’s best bets are post-acute rehab, stroke or orthopedic recovery, and short-to-mid-term stays where therapy intensity translates into real functional gains and a positive stay. For those who require relentless, around-the-clock clinical oversight, or whose loved one’s condition is highly vulnerable to lapses in care without constant supervision, alternatives that emphasize staffing consistency and more rigid administrative processes may be preferable. The decision should align with two core questions: Is the anticipated trajectory of rehabilitation compatible with Garden Terrace’s demonstrated strengths? And can a family implement a collaborative care plan that mitigates weekend gaps and administrative inconsistencies?

In short, Garden Terrace stands out as a credible, well-regarded option for rehab-focused seniors and their families who will actively engage in care management. It delivers strong therapeutic outcomes, a professional, caring staff culture, and a welcoming, well-kept environment that supports recovery and daily life. The caveats, weekend staffing, occasional administrative missteps, and a few high-visibility care concerns, are not universal, but they are enough to require a proactive stance from families. For the right resident and the right level of family involvement, Garden Terrace offers a practical, effective path to regain independence and enjoy life after hospitalization. Those with significant ongoing medical complexity or strict memory-care supervision needs should benchmark options where staffing consistency and clinical oversight are more entrenched, and be prepared to scrutinize care pipelines closely before committing.

Features

Housing

  • 34 resident community capacity 34 resident community capacity

Types of Care

  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Seattle-Tacoma International (10 miles away) Seattle-Tacoma International (10 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Garden Terrace Healthcare Center of Federal Way in Federal Way, WA, is a skilled nursing facility that provides comprehensive care for seniors. The community offers a range of amenities to ensure the comfort and well-being of its residents.

Residents can enjoy their favorite TV shows on cable or satellite TV in the fully furnished rooms. The dining room provides a pleasant ambiance for meals, which are restaurant-style and cater to special dietary restrictions. Housekeeping services keep the living space clean and tidy.

For those who enjoy spending time outdoors, there is a garden and outdoor space where residents can relax and soak up some fresh air. Wi-Fi and high-speed internet are available throughout the community for staying connected.

The dedicated staff at Garden Terrace Healthcare Center offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. They also provide medication management to ensure residents' health needs are met. A mental wellness program is available to support residents' emotional well-being.

The community has specialized memory care programming for those with mild cognitive impairment or dementia. This includes activities designed to engage and stimulate residents' cognitive abilities.

Garden Terrace Healthcare Center is conveniently located, with several cafes, parks, pharmacies, physicians, restaurants nearby. Transportation services are also available for ease of access to nearby amenities. Places of worship and theaters are within close proximity as well. In case of medical emergencies or routine check-ups, there are hospitals located in the vicinity.

Overall, Garden Terrace Healthcare Center of Federal Way offers a comfortable and supportive environment for seniors in need of skilled nursing care.

Nearby Places of Interest

Physicians

  • Digestive Health Specialists (0.2 miles)
  • Wyman Carl MD (0.3 miles)
  • Pediatrics NW (0.4 miles)
  • Lateef J Harper MD | Kaiser Permanente (1.1 miles)
  • Federal Way Dental (1.6 miles)
  • UW Medicine - Valley Women’s Health (4.6 miles)
  • Molen Oral & Facial Surgery (5.3 miles)

Hospitals

  • St Francis Sleep Disorders Clinic (0.4 miles)
  • St. Francis Hospital (0.4 miles)
  • St Francis Hospital (0.5 miles)
  • Federal Way Community Dialysis (0.6 miles)
  • Group Health Cooperative (6.5 miles)
  • MultiCare Regional Cancer Center - Tacoma (6.5 miles)

Cafes

  • Starbucks (0.7 miles)
  • Starbucks (0.8 miles)
  • Dutch Bros Coffee (4.1 miles)
  • Starbucks (4.2 miles)
  • Auburn Way Big Foot Java (4.7 miles)
  • Starbucks (5.3 miles)
  • Alfred's Cafe (6.2 miles)

Restaurants

  • Wendy's (0.7 miles)
  • Del Taco (0.8 miles)
  • Jack In The Box (0.8 miles)
  • Chick-Fil-A (1.3 miles)
  • McDonald's (1.6 miles)
  • Traditional Korean Beef Soup (1.7 miles)
  • McDonald's (3.7 miles)

Pharmacies

  • Rite Aid (1.3 miles)
  • CVS Pharmacy (1.6 miles)
  • Rite Aid (1.7 miles)
  • Angel Pharmacy (1.7 miles)
  • Walgreens (2.6 miles)
  • Walgreens (3.3 miles)
  • Cardinal Health (4.6 miles)

Parks

  • French Lake Off-Leash Dog Park (1.5 miles)
  • Steel Lake Park (2.1 miles)
  • Dash Point State Park (4 miles)
  • Saltwater State Park (5.4 miles)
  • Lakeland Hills Park (6.1 miles)
  • Sunset Park (6.5 miles)
  • Lea Hill Park (7.1 miles)

Places of Worship

  • St Theresa's Church (2.7 miles)
  • Church Of The Nazarene Auburn (5.4 miles)
  • Christ Episcopal Church (6.6 miles)
  • Holy Spirit Parish (7 miles)
  • Bethlehem Baptist Church (7 miles)

Theaters

  • Regal Auburn (4 miles)
  • Grand Cinema (6.2 miles)
  • AMC Kent Station 14 (7.4 miles)

Transportation

  • U-Haul Moving & Storage (4.9 miles)

Frequently Asked Questions

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