Admie Home Care in Federal Way, WA

Pros

• The caregivers were very good.
• Sidney, the hiring manager, is great.
• Sidney is a wonderful trainer.
• Chantel Damon has been with Kris for four years and is a godsend.
• Jarrod and Corrine are pleasant and easy to talk to, and they explained the services well.
• Valerie does an amazing job and is sweet, loyal, positive, and caring.
• Pamela is always helpful and kind; Scott goes out of his way to ensure everything goes smoothly.
• JoAnn provides great, knowledgeable customer service.
• Jennifer Core delivered outstanding training.
• The staff are professional, friendly, and knowledgeable.

Cons

• The management and staffing were left a lot to be desired.
• They repeatedly sent new caregivers without notice despite requests to be informed of changes.
• The company showed a lack of follow-through and attention to detail, especially regarding case manager communication.
• It was disappointing to have a parade of new caregivers entering the home.
• The company was perceived to prioritize money over the health and well-being of clients.
• The reviewer claimed the company lied to clients when confronted with issues.

Review

Admie Home Care in Federal Way is best suited for families that want reliable, compassionate in-home support so a loved one can remain at home with a high level of personal attention. The strongest appeal is for those who prize caregiver continuity, warm interpersonal connections, and a responsive office team that can adapt to changing needs without uprooting the person receiving care. Families prioritizing long-term, hands-on assistance, ranging from daily living tasks to more involved personal care, will find a durable match here. The community earns strong marks for the quality of caregivers and the proactive, relationship-focused approach of many staffers. This is not a plan that promises perfection in every moment, but it delivers a dependable core of care that many families come to rely on week after week.

Potential alternatives are worth considering for a specific subset of families. Those who demand flawless, unchanging schedules with zero caregiver turnover may encounter frustration here, since even well-matched teams involve some caregiver changes over time. A child or spouse who insists on monthly touchpoints and a single point of contact at all times could feel underserved if the office staffing shifts or if follow-through on administrative promises falters. A second group to screen carefully are families that need highly specialized medical management or aggressive cost containment. While billing and insurance coordination are frequently cited as well-handled, the occasional dissatisfaction with cost-focused priorities or perceived emphasis on billable work is mentioned by a minority. In short, this provider excels at human connection and practical in-home care, but the most cost- or process-driven buyers may want to compare options before committing.

The core strengths lie in the people delivering care and the organization supporting them. Caregivers frequently highlighted in the reviews show up as patient, attentive, and capable, with numerous individual names called out for consistently good service. Stories of going out on outings, keeping a loved one engaged, and attending to heavy personal care reinforce the sense that skilled hands are available when needed. The office team, especially the directors and coordinators, receives praise for professionalism and approachability. Training and onboarding are repeatedly described as thorough, with staff well prepared to handle real-world scenarios. When a caregiver connects with a family and builds trust, the benefits ripple through the household, enabling other relatives to reclaim personal time and rebuild relationships with the loved one in care.

Where the experience strains, a deliberate, care-focused response tends to show the offsetting value. Several reviews acknowledge staffing challenges or changes but also credit the office for striving to preserve continuity and to re-match caregivers quickly when necessary. The ability to tailor a care plan, coordinate with family members, and respond promptly to hospitalizations or urgent health changes emerges as a recurring strength. Notably, instances where staff identified health shifts and alerted family members helped families make timely, meaningful decisions. For many, this blend of responsive adjustment and compassionate care means the overall value remains high even when occasional scheduling hiccups occur.

Cost and value are nuanced. A number of families describe favorable pricing and clear communication around billing and insurance, which makes sustained in-home care financially viable for longer periods. Yet there are counterpoints: at least one review questions whether the organization prioritizes profits over patient well-being. Those who weigh price against uninterrupted continuity should probe carefully for their own situation, ask for a detailed care plan, a written commitment on caregiver assignments, and a clear escalation ladder for service gaps. Taken together, the financial aspect tilts positively for families who value transparent, predictable billing and a well-staffed office, though the sting of a few negative notes should temper optimism with due diligence.

The practical takeaway is straightforward. This community is a solid, battle-tested choice for families who want their loved ones staying at home with capable, caring aides and a responsive support network. The strongest decision-makers will focus on securing a stable care team and a durable continuity plan, request a preferred caregiver roster, insist on a named case manager with predictable monthly check-ins, and get a written agreement that outlines care levels, visit frequencies, and escalation steps. For families who fear caregiver turnover or want a single, unwavering point of contact at all times, it may be prudent to compare with larger agencies or providers known for ultra-continuous staffing guarantees. In the end, Admie Home Care offers credible, high-quality in-home care that enables families to reclaim time and peace of mind while keeping loved ones safely at home.

This part of Federal Way, Washington, offers a convenient location with access to a variety of healthcare services including physicians, hospitals, pharmacies, and dental care within close proximity. The area also features several cafes and restaurants for dining options. For outdoor recreation, there are nearby parks such as French Lake Off-Leash Dog Park and Steel Lake Park. Additionally, there are places of worship for spiritual support and theaters for entertainment. Transportation options include U-Haul Moving & Storage for any moving needs. Overall, this area provides a range of amenities to support a comfortable and convenient lifestyle for seniors considering senior living in Federal Way.

Physicians

• Wyman Carl MD (0.2 miles)
• Digestive Health Specialists (0.4 miles)
• Lateef J Harper MD | Kaiser Permanente (0.7 miles)
• Pediatrics NW (0.8 miles)
• Federal Way Dental (1.4 miles)
• UW Medicine - Valley Women’s Health (4.7 miles)
• Molen Oral & Facial Surgery (5.4 miles)

Hospitals

• St Francis Sleep Disorders Clinic (0.8 miles)
• St. Francis Hospital (0.8 miles)
• St Francis Hospital (0.9 miles)
• Federal Way Community Dialysis (1.1 miles)
• Group Health Cooperative (6.5 miles)
• MultiCare Regional Cancer Center - Tacoma (6.6 miles)

Cafes

• Starbucks (0.9 miles)
• Starbucks (1.2 miles)
• Dutch Bros Coffee (4.4 miles)
• Starbucks (4.5 miles)
• Auburn Way Big Foot Java (4.9 miles)
• Starbucks (5.5 miles)
• Alfred's Cafe (6.4 miles)

Pharmacies

• Rite Aid (1 miles)
• CVS Pharmacy (1.4 miles)
• Angel Pharmacy (1.4 miles)
• Rite Aid (1.6 miles)
• Walgreens (2.5 miles)
• Walgreens (3 miles)
• Cardinal Health (4.9 miles)

Restaurants

• Chick-Fil-A (1 miles)
• Wendy's (1.1 miles)
• Del Taco (1.1 miles)
• Jack In The Box (1.2 miles)
• Traditional Korean Beef Soup (1.4 miles)
• McDonald's (1.5 miles)
• McDonald's (3.8 miles)

Parks

• French Lake Off-Leash Dog Park (1.1 miles)
• Steel Lake Park (1.9 miles)
• Dash Point State Park (3.7 miles)
• Saltwater State Park (5 miles)
• Lakeland Hills Park (6.4 miles)
• Sunset Park (6.8 miles)
• Lea Hill Park (7.2 miles)

Places of Worship

• St Theresa's Church (2.5 miles)
• Church Of The Nazarene Auburn (5.7 miles)
• Christ Episcopal Church (6.6 miles)
• Holy Spirit Parish (6.8 miles)
• Bethlehem Baptist Church (7.3 miles)

Theaters

• Regal Auburn (4.2 miles)
• Grand Cinema (6.3 miles)
• AMC Kent Station 14 (7.2 miles)

Transportation

• U-Haul Moving & Storage (5.1 miles)