Entrust of DeSoto Costs & Pricing
Entrust of DeSoto offers competitive pricing for its accommodations, with monthly costs slightly exceeding the averages seen in Dallas County and Texas overall. The price for a studio at Entrust is set at $3,700, which is just above the county average of $3,625 but remains relatively close to the state average of $3,758. For those interested in a one-bedroom unit, Entrust's rate of $4,200 surpasses both the Dallas County figure of $3,760 and the Texas average of $3,761. This pricing structure positions Entrust as a premium option in comparison to local and statewide offerings while reflecting the quality and services provided within their facility.
| Floor plans | Entrust of DeSoto | Dallas County | Texas |
|---|
| Studio | $3,700 | $3,625 | $3,758 |
| 1 Bedroom | $4,200 | $3,760 | $3,761 |
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Overall Review of Entrust of DeSoto
differentiator
3 reviews mention this
Dementia-focused care stands out
Residents value staff familiarity with dementia-related needs.
Several families chose Entrust because they believed the team understood dementia care, including Lewy body dementia. Positive reviews describe skilled, compassionate caregiving and day-to-day support that helps families feel confident. A few negative reviews still point to gaps in care and responsiveness, but the recurring reason for choosing this place centers on dementia know-how.
common
11 reviews mention this
Staff warmth is a repeat theme
Many reviews describe consistently caring, friendly staff.
A large share of reviews mention staff who are attentive, kind, and engaged with residents. Families also describe good communication when it works well, plus staff support that helps reduce stress for the household. At the same time, the negative reviews include complaints about turnover, limited responsiveness, and insufficient follow-through, especially during periods when families struggled to visit.
caveat
5 reviews mention this
Care and communication can slip
Some residents and families report issues with follow-through.
Multiple reviews describe breakdowns in communication and care consistency, including trouble getting updates and not responding to calls or texts. Negative accounts also mention concerns like dehydration, malnourishment, bed sores, falls, and missing details about basic care tasks. One recurring frustration is the inability for families to see their loved ones or obtain clear reporting, which leaves families feeling uneasy about what happened during the stay.
common
5 reviews mention this
Recent updates and cleanliness vary
Reviews mention an updated, clean feel for many visits.
Several reviews praise the facility as clean and well maintained, with improvements like remodeled bathrooms and a more open layout. Residents and visitors also comment on cleanliness and an overall inviting atmosphere when toured. However, at least one reviewer describes the facility as dirty and reports that cleanliness issues affected their experience near the end of their loved one’s time there.
common
6 reviews mention this
Meals are a mixed point
Dining quality is frequently mentioned, with both praise and complaints.
Many families say their loved ones like the meals, describing good taste, nutrition, and help with special dietary needs. The community’s dining approach is consistently brought up in reviews, including mention of meal options tailored to health needs. Other reviewers report food not being appealing, difficulty chewing certain meals, or meals not matching resident preferences, which makes dining one of the more polarized themes.
caveat
2 reviews mention this
Higher placement costs come up
Some reviewers feel the community’s pricing is high.
While several reviews focus on care and facility updates, a couple of reviewers directly call out pricing as higher than expected. One review also frames the pricing as exceptions for the level of facility, suggesting cost is part of the tradeoff discussion for families considering placement. Overall, cost is mentioned less than care and communication, but it appears as a clear concern when it comes up.
common
2 reviews mention this
Activities and events are noticed
Residents are described as having access to activities.
Some families say their loved ones participate in scheduled activities, including entertainment and cooking classes, and they describe an activity calendar with options for different interests. Other reviews are less positive, claiming that advertised activities were not actually happening. Because both views appear in the reviews, activity experience may depend on timing and resident needs.
common
Nearby medical options are close
Medical and pharmacy options are nearby.
The community is within about a tenth to half a mile of several physician offices and a nearby hospital, and pharmacies are also close by. This can make it easier to access routine medical services when needed. Nearby dining and café options are also within a short drive.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.