Duncanville Healthcare And Rehabilitation Center in Duncanville, TX
Duncanville Healthcare And Rehabilitation Center is a nursing home community in Duncanville, TX.
Information last verified:
419 South Cockrell Hill Road, Duncanville, TX 75116
For more information about senior living options: (866) 208-4318
4.2 from 124 reviews
5 stars
89
4 stars
13
3 stars
1
2 stars
0
1 stars
21
Overall Review of Duncanville Healthcare And Rehabilitation Center
common40 reviews mention this
Staff friendliness and attentiveness
Residents and families frequently describe the staff as caring, friendly, and responsive to needs.
Many reviewers describe staff who are welcoming and consistently willing to help, including nurses, aides, and administrative team members. Several residents or families say communication and follow-through feel proactive, such as addressing issues quickly or checking in with updates. A few negative reviews raise concerns about staff not answering calls or not responding promptly, so experiences aren’t uniformly consistent across shifts.
common22 reviews mention this
Facility cleanliness stands out
Cleanliness is a recurring point, with many noting the building smells fresh and looks well kept.
A substantial number of reviewers report that the facility is clean, well maintained, and even “smell free” or fresh when entering. Some mention housekeeping and room presentation in particular, alongside general upkeep of common areas. However, a handful of reviews describe issues like filthy rooms or unpleasant odors, which lowers confidence for some readers.
common8 reviews mention this
Food receives both praise and complaints
Dining is mentioned often, with many describing good meals while a few report problems.
Several reviews praise the food as on-point and even compare the dining experience to a restaurant, along with specific positive moments like Thanksgiving meals. Others say they see the kitchen team as competent or that dietary needs were handled well. On the other hand, a few reviewers complain about food quality and meal service timing, including reports of sandwiches daily, missed dinner, or concerns about dietary handling.
differentiator3 reviews mention this
Security and controlled entry
Multiple reviewers highlight secure, controlled entry procedures when visiting the community.
A few reviewers specifically mention that entry is locked and that visitors must use a buzz/call-in process. Another reviewer describes a check-in routine with sign-in and a name tag before visiting. Together, these comments suggest the community emphasizes visitor access control.
caveat9 reviews mention this
Communication and staffing concerns
Some reviewers report delayed responses, unanswered calls, and concerns about staffing levels.
While many describe staff as attentive, multiple negative reviews raise operational issues such as not answering phones, long waits to be seen, and difficulty getting help via call lights. Some also describe short staffing or problems on certain shifts, alongside examples like missed meals or delayed medication. These recurring concerns are the main theme that conflicts with the more positive accounts.
common10 reviews mention this
Activities and therapy engagement
Residents and families often mention activities, outings, and therapy as part of daily life.
Several reviewers describe scheduled activities and residents staying engaged, including outings and group events. The activities coordinator is specifically credited by some reviewers, and others mention worship services or community events. In contrast, a couple of negative reviews criticize rehab participation or claim therapy starts were delayed.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
124 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Dallas Love (14 miles away)
Dallas-Fort Worth International (19 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Walgreens (0.1 miles)
CVS Pharmacy (0.2 miles)
Ike Okolocha Square Pharmacy (0.3 miles)
Walgreens (1.9 miles)
CVS Pharmacy (2 miles)
CVS Pharmacy (2 miles)
Cashsaver Pharmacy 46 (3 miles)
Physicians
Southwest Urology Associates (0.7 miles)
Raymond S Khouw (0.8 miles)
Texas Oncology (0.8 miles)
Charter Medical Center: Oladele Olusanya, MD (0.8 miles)
Southwest Orthopedics-Sports (0.9 miles)
Methodist Charlton Medical Center - Azhar A Kazi MD (0.9 miles)
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Duncanville Healthcare And Rehabilitation Center photos
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124 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Dallas Love (14 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Excellent access to medical care nearby and convenient amenities (cafes, pharmacies, restaurants, hospital).
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