The Lennwood Nursing And Rehabilitation

Pros

• The Lennwood Nursing & Rehab facility is fairly new and clean, providing a pleasant environment for residents.
• The rooms at Lennwood are comfortable and include a shaded patio with plants, enhancing the overall atmosphere.
• The staff at Lennwood is friendly and responsive, promptly communicating about medication situations and any incidents affecting patients.
• One reviewer had no problems during their loved one's stay, indicating that the facility met their expectations in terms of care.

Cons

• The facility is poorly staffed and does not take proper care of patients requiring permanent care.
• The administrator is out of touch with the needs of the patients and should conduct personal inspections of the caregiving staff.
• Family members experienced inadequate communication from staff upon arrival, resulting in delays in providing necessary equipment and assistance.
• There are significant issues with cleanliness, as patients were not properly cleaned and unpleasant odors were ignored by staff.
• Patients had to endure long wait times for assistance, often ranging from 12 to 17 minutes or longer.
• The facility's amenities are outdated, with old beds that require manual adjustment and many items in disrepair, such as non-working water fountains.
• Staff members have been reported yelling at patients who cry out for help, creating an uncomfortable environment for families.
• The food served to residents was consistently cold by the time it was delivered.

Review

The reviews of Lennwood Nursing & Rehabilitation center present a stark juxtaposition between the experiences of different residents and their families. While some individuals reported satisfactory care, many voices stood out with serious concerns regarding the quality of service, staffing issues, and facility conditions that ultimately lead to a call for caution when considering this establishment for loved ones in need of care.

One reviewer expressed deep dissatisfaction with the overall staffing levels at Lennwood, claiming that patients requiring permanent care are not adequately looked after. They emphasized that the administration seems disconnected from the day-to-day realities faced by patients, particularly pointing out the administrator’s lack of engagement with frontline staff. This disconnect was alarming enough for them to mention that their sister had nearly suffered fatal consequences due to substandard care received during her stay at the facility. Such serious complaints highlight a broader troubling trend among accounts criticizing both staff training and attentiveness to patient needs.

Another family member recounted their experience during their loved one’s rehabilitation phase at Lennwood. They highlighted discrepancies between what was presented during initial tours and the actual living conditions upon arrival. A room equipped with outdated infrastructure, including an antiquated bed that required manual adjustment, set an unsettling tone. Additionally, maintenance issues like “wet paint” signs combined with splatters on surfaces created a feeling of neglect within what should have been a welcoming environment.

Concerns extended beyond mere aesthetics as another review highlighted significant failures in staff responsiveness. The family member described disheartening wait times exceeding twelve minutes when requesting assistance to use the bathroom—a situation compounded by language barriers faced during night shifts. This delay led to unfortunate accidents for patients who were unable to access timely help, raising profound concerns about patient dignity and respect.

Further exacerbating these issues were reports about deteriorating hygiene standards throughout the facility. Instances where patients were left uncleaned after restroom visits established a clear pattern of inadequate care practices that some reviewers pointed out could directly affect patients' health and well-being. Comments about unpleasant odors and personal sanitation emphasized how critical it is for caregivers to maintain high cleanliness standards as part of basic patient care protocols.

However, amidst these deeply concerning reports emerged minority perspectives indicating more positive experiences at Lennwood Nursing & Rehabilitation. Some residents appreciated prompt communication from staff about medication management or fall incidents and found accommodations acceptable despite being somewhat cozy in size. Positive reflections also came from those who admired aspects like outdoor spaces adorned with plants or friendly staff members—elements contributing positively to resident morale.

Ultimately, while some individuals might find comfort in certain services provided by Lennwood Nursing & Rehabilitation Center—such as its proximity or pleasant amenities—the overwhelming consensus highlights significant deficiencies in staffing levels, responsiveness, facility maintenance, and general patient care practices. Families searching for appropriate long-term care must thoroughly investigate such establishments before making decisions about entrusting loved ones into their hands; careful consideration is paramount given varying testimonies regarding health outcomes experienced within this facility's walls.

Physicians

• Southwest Orthopedics-Sports (0.1 miles)
• Charter Medical Center: Oladele Olusanya, MD (0.1 miles)
• Texas Oncology (0.2 miles)
• Raymond S Khouw (0.3 miles)
• Methodist Charlton Medical Center - Azhar A Kazi MD (0.4 miles)
• Southwest Urology Associates (0.5 miles)
• CareNow (0.7 miles)

Hospitals

• Methodist Rehabilitation Hospital (0.4 miles)
• Medical Center At Lancaster (5 miles)

Pharmacies

• Ike Okolocha Square Pharmacy (0.6 miles)
• Walgreens (0.8 miles)
• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (1.1 miles)
• Cashsaver Pharmacy 46 (2.1 miles)
• Walgreens (2.8 miles)
• CVS Pharmacy (2.9 miles)

Cafes

• Starbucks (0.8 miles)
• Starbucks (2.6 miles)
• Starbucks (4.5 miles)
• Panera Bread (4.7 miles)
• Tops Cafe (4.8 miles)
• Starbucks (5.3 miles)
• Starbucks (7.7 miles)

Restaurants

• Chili's Grill & Bar (1 miles)
• Chick-Fil-A (1.1 miles)
• Roma's Italian Bistro (1.8 miles)
• Whataburger (2.2 miles)
• Cracker Barrel (3.8 miles)
• Pollo Regio - 200 (3.8 miles)
• Domino's Pizza (4.4 miles)

Parks

• Kiest Park (4.6 miles)
• Cedar Hill State Park (6.3 miles)
• Kidd Springs Park (7.5 miles)
• Kessler Parkway Trail (8.2 miles)

Places of Worship

• Greater Mount Hebron Baptist Church (6 miles)
• Matthew Road Baptist Church (8.7 miles)
• Rccg House On The Rock (8.8 miles)