Lennwood Nursing & Rehab in Dallas, TX

Pros

• The staff are great and compassionate CNAs who go above and beyond to care for residents.
• The facility offers great food and keeps residents happy.
• There are plenty of activities and the facility is clean.
• Employees genuinely care about the residents.
• The therapy team helps residents regain strength, mobility, independence, and stability.
• The activity director is the best at providing fun and engaging activities.
• The dietary team offers a great selection of foods.
• The facility is very clean and smells great.
• The nursing staff is top notch and very responsive.
• The administration listens to concerns and addresses issues efficiently.

Cons

• The reviews describe the Lennwood as dirty and not clean, with nurses neglecting patients and leaving them to die.
• They report residents not being bathed or changed, with urine-soaked clothes and patients left in feces for hours.
• The staff are described as rude, condescending, and unprofessional, with favoritism and poor communication with families and administration.
• The facility is criticized as severely understaffed, leading to long wait times for assistance and missed care.
• They allege overmedication and sedation to keep residents compliant, resulting in deteriorating health.
• The environment is depicted as old and outdated, with worn bedding, damaged furniture, and meals served cold.
• There are claims of medication theft by a nurse.
• Some reviews say the facility should be shut down due to safety concerns and alleged patient deaths.

Review

Lennwood Nursing & Rehab in Dallas is best suited for families prioritizing aggressive rehabilitation in a warm, hands-on environment. The community tends to deliver strong post?acute care, with a therapy?forward approach that often translates into tangible gains in strength and independence. Residents and families repeatedly praise compassionate CNAs, attentive nurses, and a housekeeping and dining program that keeps the facility clean and the atmosphere upbeat. The calendar overflows with activities, and administrators encourage family involvement in care planning. In short, Lennwood works best when the goal is recovery in a supportive, engaged setting, rather than passive custodial care.

Who should pause and look elsewhere? Those who require constant, uniform supervision across all shifts, or who confront safety anxieties from chronic understaffing reports. Several reviews describe delayed responses to calls, insufficient bathing and hygiene, and even troubling accusations tied to care quality. Some families encountered sharp, inconsistent communication, while others found staffing gaps enough to undermine safety. For memory?care or highly dependent residents who need uninterrupted monitoring, Lennwood may feel thin in coverage. Financial expectations also matter: reports mix on cost clarity and billing practices. If these are non?negotiables, alternatives with stronger staffing guarantees and rigorous oversight warrant consideration.

Yet the facility does offer meaningful counterweights that frequently tip the balance toward a positive outcome. The therapy team is repeatedly lauded for intensity and personalization, often delivering rehabilitation that accelerates recovery. Families note clean, well?maintained spaces and a dining/activities program that keeps residents engaged. The front?line caregivers, when present, demonstrate patience and genuine concern, and the administration is described as accessible and responsive. Regular family updates and a dedicated family advisor help the care plan stay aligned with loved ones' goals. When these strengths align with appropriate staffing levels, Lennwood can deliver the kind of progress families seek.

Therapy is not the only bright spot. Several residents and families highlight standout staff in other roles - case workers, activity directors, and nutrition teams - who create a sense of community and continuity. The environment is repeatedly described as welcoming and safe, with residents forming connections and enjoying regular social opportunities. Positive anecdotes of thorough discharge planning, post?discharge follow?ups, and collaboration between therapy, nursing, and administration surface often. Even amid concerns, many experiences emphasize respect for patient dignity and a proactive stance toward questions and concerns. The net effect is a facility that can feel like a real partner in recovery when things go well.

The risk calculus, however, cannot ignore the array of serious negative feedback. Several reviews warn of neglectful care, bed falls, and unsanitary conditions, with some families alleging coercive billing or instrumentalization that undermines trust. Reports of long wait times for assistance and inconsistent care across shifts further complicate decisions. Past concerns about overmedicating and elder abuse allegations surface in older posts, reminding families that history matters and that management performance can swing. The takeaway is clear: verify current staffing levels, inspect the daily routine, and demand transparent reporting. A direct tour with questions about nurse call times, bath schedules, and incident follow?ups is essential.

The practical verdict: Lennwood is worth considering for short?term rehab and strength restoration if the emphasis is on high?touch therapy and family involvement, and if confidence in staff consistency is solidified through careful due diligence. For long?stay residential care where dependable, rapid response and rigorous safety oversight are non?negotiable, it may be prudent to compare other Dallas options with proven staffing and safety records. Prospective families should arrange a comprehensive tour, request to meet the therapy lead and the charge nurse, review the latest state surveys, and confirm that current practice aligns with expectations. When those conditions are met, Lennwood can be a strong choice; otherwise, explore alternatives.

This part of Dallas, Texas, offers a variety of medical facilities including orthopedics, oncology, urology, and rehabilitation hospitals within close proximity. There are several pharmacies nearby for easy access to medications. In terms of amenities, there are popular chain cafes and restaurants such as Starbucks, Panera Bread, Chick-Fil-A, and Chili's Grill & Bar within a short distance. For recreation, there are parks like Kiest Park and Cedar Hill State Park for outdoor activities. Additionally, there are places of worship such as Greater Mount Hebron Baptist Church and Matthew Road Baptist Church for spiritual fulfillment. Overall, this area provides convenient access to healthcare services, dining options, recreational opportunities, and a sense of community for senior living.

Physicians

• Southwest Orthopedics-Sports (0.1 miles)
• Charter Medical Center: Oladele Olusanya, MD (0.1 miles)
• Texas Oncology (0.2 miles)
• Raymond S Khouw (0.3 miles)
• Methodist Charlton Medical Center - Azhar A Kazi MD (0.4 miles)
• Southwest Urology Associates (0.5 miles)
• CareNow (0.7 miles)

Hospitals

• Methodist Rehabilitation Hospital (0.4 miles)
• Medical Center At Lancaster (5 miles)

Pharmacies

• Ike Okolocha Square Pharmacy (0.6 miles)
• Walgreens (0.8 miles)
• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (1.1 miles)
• Cashsaver Pharmacy 46 (2.1 miles)
• Walgreens (2.8 miles)
• CVS Pharmacy (2.9 miles)

Cafes

• Starbucks (0.8 miles)
• Starbucks (2.6 miles)
• Starbucks (4.5 miles)
• Panera Bread (4.7 miles)
• Tops Cafe (4.8 miles)
• Starbucks (5.3 miles)
• Starbucks (7.7 miles)

Restaurants

• Chili's Grill & Bar (1 miles)
• Chick-Fil-A (1.1 miles)
• Roma's Italian Bistro (1.8 miles)
• Whataburger (2.2 miles)
• Cracker Barrel (3.8 miles)
• Pollo Regio - 200 (3.8 miles)
• Domino's Pizza (4.3 miles)

Parks

• Kiest Park (4.6 miles)
• Cedar Hill State Park (6.3 miles)
• Kidd Springs Park (7.5 miles)
• Kessler Parkway Trail (8.2 miles)

Places of Worship

• Greater Mount Hebron Baptist Church (6 miles)
• Matthew Road Baptist Church (8.7 miles)
• Rccg House On The Rock (8.8 miles)