Heritage Hills A Pacifica Senior Living Community

Pros

• The care provided to residents is consistently praised as great, with aides being described as wonderful and caring.
• The community maintains a clean environment and has a pleasant atmosphere.
• Staff members, particularly Molly, have been noted for their support, friendliness, and attentiveness to residents' needs.
• Residents appreciate the ability to personalize their living spaces by bringing their own furniture and belongings.
• The community is recognized for having a regular physician's presence and offering various levels of care including memory care, assisted living, and independent living.
• Residents feel that the food is satisfactory compared to other communities they have experienced.
• The smaller size of the community contributes to a more personal and intimate feel for both residents and families.

Cons

• The food can use some improvement, possibly due to less fresh ingredients than the resident is used to.
• There are concerns about safety at night, as no bed or chair alarms are used.
• There are restrictions on overnight stays for family members wanting to visit.
• The community is a little older, which may not appeal to everyone.

Review

The care provided at Brookdale Heritage Circle has received high praise from numerous families, highlighting the dedication of the staff and the supportive atmosphere they foster. Many reviewers specifically mentioned how wonderful the aides have been, providing attentive and compassionate care to both residents and their family members. The presence of a regular physician adds an extra layer of reassurance for families concerned about their loved ones’ health needs. This commitment to care not only reflects a professional attitude but also portrays a nurturing environment where residents feel valued and respected.

Though the overall experience is positive, some reviewers pointed out that the food quality could be improved. While one person noted that it might not meet their loved one's standards for freshness, another indicated that they felt the meals were comparable or even superior to those served in other communities. It seems clear that while culinary excellence may vary, there exists a general satisfaction with meal service; however, this area remains identified as one where enhancements could be beneficial for all residents.

Another aspect highlighted in these reviews is the cleanliness of the community. Despite being described as an older facility, multiple reviewers emphasized that Brookdale Heritage Circle maintains high standards of cleanliness and pleasant odors throughout common areas. Residents and visitors alike seem to appreciate this effort towards creating a warm and welcoming environment, underscoring its importance in enhancing residents' overall well-being.

Brookdale Heritage Circle provides various living arrangements including assisted living, independent living, and memory care facilities. One reviewer shared their experience with memory care specifically, noting that their family member was placed in a smaller locked unit which contributed to feeling safe within a more personal setting. This smaller size may help enhance connections among staff and residents alike since interactions are more frequent and intimate compared to larger communities.

Additionally, many families have expressed gratitude towards individual staff members like Molly for guiding them through what can often be an overwhelming process of finding suitable accommodation for loved ones with special needs. Molly’s knowledge about the facility combined with her approachable demeanor allowed families to feel assured in their decisions about care options. Reviews reflect deep appreciation for these personal touches — including permitting families to bring cherished furniture items — allowing residents to retain a sense of belonging amidst their new surroundings.

On the other hand, concerns regarding safety at night arose due to a lack of bed or chair alarms within certain areas of the facility. A few reviews express anxiety over nighttime safety protocols; thus calling into question how effectively caregivers monitor residents during those hours when they are less visible. Moreover, restrictions on overnight stays by family members present further apprehension regarding support systems available should unexpected situations arise while visiting loved ones.

Overall, Brookdale Heritage Circle appears to blend compassion in caregiving with practical approaches tailored for individual resident needs while maintaining cleanliness and comfort within its older infrastructure. Although feedback indicates opportunities for improvement particularly in food services and nighttime safety protocols, many families remain satisfied with their choice considering both staff engagement levels and personalized environments conducive for healing—attributes celebrated by those who have entrusted them with caring for their beloved relatives during vulnerable times in life.

This area of Hendersonville, North Carolina offers a variety of conveniences and amenities that may appeal to seniors looking for a comfortable and accessible community. With a range of dining options including Monte's Sub Shop, McDonald's, and Joey's New York Bagels nearby, residents can enjoy a diverse selection of meals. Close proximity to pharmacies such as Epic Pharmacies and Walmart Pharmacy ensures easy access to necessary medications and healthcare supplies. For medical needs, there are several physicians' offices within a few miles, including Park Ridge Medical Associates and EmergeOrtho-Hendersonville. Additionally, the presence of Team Member Pharmacy and Pardee Hospital provides peace of mind in case of emergencies. Seniors can also take advantage of nearby parks like Westfeldt River Park and Lake Julian Park for leisurely walks or outdoor activities. Overall, this neighborhood offers a blend of convenience, healthcare services, and recreational opportunities that may be appealing to those considering senior living in Hendersonville.

Restaurants

• Monte's Sub Shop (0.4 miles)
• McDonald's (2.3 miles)
• Joey's New York Bagels (2.8 miles)
• Subway (3.1 miles)
• Hardee's (3.2 miles)
• Burger King (3.2 miles)
• Taco Bell (3.2 miles)

Physicians

• Park Ridge Medical Associates (1.7 miles)
• Asheville Cardiology Associates - Hendersonville (3.2 miles)
• MyEyeDr (3.2 miles)
• Pardee Urological Associates (3.2 miles)
• EmergeOrtho-Hendersonville (3.4 miles)
• Brooks Werner C MD (3.4 miles)
• Carolina Mountain Internal Medicine (3.4 miles)

Pharmacies

• Epic Pharmacies (2.8 miles)
• Walmart Pharmacy (3.1 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.2 miles)
• Economy Drugs (3.6 miles)
• Walgreens (4.4 miles)
• Whitley Drugs (4.7 miles)

Cafes

• Starbucks (3.3 miles)
• Underground Baking Co. (3.6 miles)
• Pisgah Coffee Roasters (10.2 miles)
• Starbucks (11.2 miles)

Hospitals

• Team Member Pharmacy (3.3 miles)
• Pardee Hospital - ICU (3.4 miles)
• Mission Childrens Hospital (12.3 miles)
• Mission St Joseph's (12.3 miles)

Parks

• Westfeldt River Park (4.8 miles)
• Park at Flat Rock (6.2 miles)
• East Flat Rock Park (7.1 miles)
• Edneyville Park (8.4 miles)
• Lake Julian Park (8.4 miles)
• Triple Falls (13.5 miles)
• Blue Ridge Parkway (13.9 miles)

Transportation

• Asheville Regional Airport (AVL) (5.5 miles)

Places of Worship

• Biltmore Baptist Church (9.5 miles)
• New French Broad Baptist Church (12.9 miles)

Theaters

• Cinemark (10.3 miles)