Heritage Hills A Pacifica Senior Living Community in Hendersonville, NC

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Heritage Hills A Pacifica Senior Living Community

Heritage Hills A Pacifica Senior Living Community in Hendersonville, NC

2500 Heritage Circle, Hendersonville, NC 28791

For more information about senior living options: (844) 490-3973

4.4 from 42 reviews
5 stars
28
4 stars
7
3 stars
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2 stars
0
1 stars
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Memory Care

Heritage Hills A Pacifica Senior Living Community Costs & Pricing

At Heritage Hills A Pacifica Senior Living Community, residents can enjoy competitive pricing that stands out against both Henderson County and broader North Carolina averages. The monthly cost for a semi-private room is $2,770, significantly lower than the county's average of $3,904 and the state's average of $3,584. For those seeking a studio apartment, the price is set at $3,930 - while still more affordable than the county's average of $4,645 and slightly above the state average of $4,020. Similarly, one-bedroom units are priced at $3,930, which is closely aligned with Henderson County's average of $3,837 and somewhat higher than North Carolina's average of $4,055. Overall, Heritage Hills provides a valuable option for individuals looking for quality senior living at a more accessible rate compared to surrounding areas.

Floor plansHeritage Hills A Pacifica Senior Living CommunityHenderson CountyNorth Carolina
Semi-Private$2,770$3,904$3,584
Studio$3,930$4,645$4,020
1 Bedroom$3,930$3,837$4,055

What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

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Continuing Care Retirement Community (CCRC)CCRC

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    Overall Review of Heritage Hills A Pacifica Senior Living Community

    Pros

    • pro The community offers a variety of floorplans to choose from.
    • pro Pricing is reasonable for the services and housing, with many activities to enjoy.
    • pro Eric's presentations are thorough and impressive, providing valuable information.
    • pro The tour is excellent and informative.
    • pro The campus is wonderful and the staff is knowledgeable and honest.
    • pro Move-in is easy, and neighbors and staff are friendly.
    • pro Heritage Hills is a unique senior independent living community with memory care on premises.
    • pro Residents enjoy private homes with superb service and well-provided meals.
    • pro The staff is wonderful and genuinely cares about the residents.
    • pro The community is welcoming and comfortable from the first visit.
    • pro There are abundant daily activities that residents enjoy.
    • pro The small resident-to-staff ratio enhances safety and familiarity.

    Cons

    • pro The memory care unit was a huge disappointment.
    • pro They found their mother in soiled clothes often and had to clean her themselves after asking staff.
    • pro On many visits, activities did not occur as planned and only a few staff were professional.
    • pro There was a lack of contact and follow-up communications from management, with staff suggesting they were overreacting.
    • pro The director is not a very nice man, and management communication was criticized.
    • pro The yard condition was soggy and required the family to hire a landscaper to fix it.
    • pro Maintenance staff lacked professional training, communication skills, and time-management abilities.
    • pro Promises were not kept by the facility.
    • pro Billing was wrong for months.
    • pro There were reports of mold in the crawlspace and no written reports or inspections provided.
    • pro There were safety concerns at night because no bed or chair alarms were used, and overnight stays were not allowed.
    • pro The owner did not return numerous calls when problems were raised.

    Review

    Heritage Hills A Pacifica Senior Living Community in Hendersonville, NC is best suited for seniors who want a small, home-like independent living experience with the option of a focused memory care program on campus. The community offers individual homes with garages, a warm, neighborly atmosphere, and a staff culture that treats residents like family. It works especially well for families who prize personal attention, an active social calendar, and the comfort of having memory care available on site without forcing a move to a separate campus.

    Pros come clearly through in the everyday experience: a broad mix of floorplans to fit different budgets and preferences, and pricing that remains reasonable for the level of services and housing provided. The campus buzzes with activity - crafts, games, outings, and a strong dining program that emphasizes generous, restaurant-style meals. Importantly, the staff is repeatedly described as caring, knowledgeable, and dedicated, with several reviews highlighting nurses, activity directors, and admins who genuinely know residents' names and needs. For families considering memory care, the on-site Legacies unit provides a pathway for continuity of care without uprooting a loved one.

    Several practical advantages offset notable concerns. The on-site memory care option allows for smoother transitions and consistent routines, a decisive plus for families balancing care needs with work and travel. The presence of a visiting physician, elder-care podiatrist, and on-site therapy resources, plus the ability to deliver medications promptly and access nearby hospitals, strengthens the sense of robust medical support. The community's smaller size and intimate environment foster safety and familiarity, while outdoor spaces, a private garden, and regular holiday programming help residents stay engaged and emotionally connected. All told, Heritage Hills delivers a compelling blend of comfort, care, and convenience for many families.

    Yet, some reviews flag meaningful caveats. A number of families describe the memory care experience as variable, with concerns about consistency, responsiveness, and cleanliness at times, including reports of missed activities or maintenance gaps in the past. Management communication has not always met expectations, and one extended critique points to questions about execution vs. promises, especially around facilities upkeep and follow-through. The property is older in parts, and while upgrades are underway, that aging footprint can translate into maintenance headaches for residents and families who expect a flawlessly turnkey environment. A smaller, more homelike setting can also feel less comprehensive to those who want a very high level of medical integration or propulsion of care.

    These realities shape the decision for prospective families. For those who value a strong sense of community, personalized attention, and the security of a memory care option on-site, Heritage Hills often wins out over larger, more clinical campuses. The available floorplans, the social and dining experiences, and the dedicated staff create a defensible case for choosing this community, particularly for residents who thrive on routine, engagement, and a home-like ambiance. However, families prioritizing a consistently flawless memory care track record, highly predictable management responsiveness, or a newer build with fewer reported maintenance quirks may want to examine alternatives in the Hendersonville area that offer more uniform reviews on those dimensions.

    To move forward confidently, prospective residents should tour with a clear checklist: evaluate the memory care unit's current leadership and programming, request recent activity calendars, and meet front-line caregivers to gauge daily interactions. Ask for a transparent view of maintenance schedules, the status of any ongoing renov?ations, and a clear, itemized post-admission care plan. Probe the pricing structure for any potential add-ons, and confirm respite or short-term stay options if needed. Finally, request up-to-date references from families with similar care needs, and insist on direct conversations with the executive team about communication practices and problem resolution. That due diligence will reveal whether Heritage Hills' strengths align with the family's priorities and the loved one's care trajectory.

    Features

    Types of Care

    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Bath tubs Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
    • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
    • Ground floor units Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
    • Handicap accessible Handicap accessible"Handicap accessible" amenities are crucial for seniors to ensure they can easily navigate and access facilities, services, and activities without barriers or limitations due to physical impairments. This promotes independence, safety, and inclusivity for seniors in senior living communities.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
    • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
    • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Asheville Regional (6 miles away) Asheville Regional (6 miles away)

    Care Services

    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
    • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

    Dining

    • Guest meals Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience.
    • International cuisine International cuisineInternational cuisine is important for seniors because it offers a variety of flavors, ingredients, and cultural experiences that can help keep their meals interesting and enjoyable. Trying new dishes can also stimulate the senses and provide different nutrients that contribute to overall health and well-being. Additionally, exploring international cuisine can bring back fond memories of travels or childhood experiences, making mealtime more nostalgic and fulfilling for seniors.
    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
    • Professional chef Professional chefProfessional chefs are important for seniors living in senior living communities because they provide nutritious and delicious meals that cater to their dietary needs and preferences. A professional chef can ensure that seniors are receiving balanced, flavorful meals that support their overall health and well-being.
    • Special dining programs Special dining programsSpecial dining programs are important for seniors because they provide nutritious meals tailored to their dietary needs and preferences. These programs also offer socialization opportunities, promote overall health and well-being, and can help prevent malnutrition.

    Activities

    • Brain fitness Brain fitnessBrain fitness is important for seniors as it helps to maintain cognitive function, memory, and overall mental well-being. Engaging in activities that challenge the brain can help prevent cognitive decline and promote a healthier, more fulfilling quality of life in older adults.
    • Day trips and outings Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
    • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
    • Forever fit Forever fit"Forever fit" programs are crucial for seniors as they promote physical activity, social engagement, and overall well-being. These programs help seniors maintain their independence, improve their strength and flexibility, and reduce the risk of chronic diseases. By participating in these activities, seniors can enjoy a higher quality of life and live independently for longer.
    • Gardening club Gardening clubGardening clubs are important for seniors because they provide a sense of community, promote physical activity and mental well-being, and offer opportunities for socialization and connection with nature. Gardening can also improve cognitive function and overall quality of life for seniors.
    • Live dance or theater performances Live dance or theater performancesLive dance or theater performances are important for seniors because they provide opportunities for socialization, mental stimulation, and emotional engagement. These performances can help combat feelings of isolation and loneliness, while also offering a sense of connection to the arts and culture. Additionally, watching live performances can bring joy and create lasting memories for seniors in their later years.
    • Live musical performances Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
    • Live well programs Live well programs"Live well programs are essential for seniors as they provide opportunities for physical activity, social engagement, and mental stimulation, ultimately promoting overall health and well-being in later years."
    • Reminiscence ReminiscenceReminiscence is important for seniors because it allows them to reflect on their past experiences, memories, and accomplishments, which can help improve their self-esteem, sense of identity, and overall well-being. It also provides opportunities for social engagement and connection with others through storytelling and sharing common experiences.
    • Stretching classes Stretching classesStretching classes are important for seniors because they help improve flexibility, reduce the risk of injury, and promote overall health and well-being. Regular stretching can also help alleviate joint pain and stiffness, enhance balance and coordination, and increase range of motion.
    • Trivia games Trivia gamesTrivia games are important for seniors because they provide mental stimulation, social interaction, and a fun way to keep the mind sharp. They can help improve memory, cognitive function, and overall well-being in older adults.

    Description

    Heritage Hills is a Pacifica Senior Living Community located in Hendersonville, NC. This community offers a range of amenities to ensure a comfortable and enjoyable living experience for its residents. Each unit is equipped with air-conditioning and features bath tubs for relaxation and convenience. A beautician is available on-site, allowing residents to indulge in pampering services without leaving the community.

    For entertainment and connectivity, cable or satellite TV and Wi-Fi/high-speed internet are provided. Devotional services are offered both on-site and off-site to cater to the spiritual needs of residents. Ground floor units and wheelchair accessible showers ensure that all residents can easily navigate their living spaces.

    Indoor common areas provide ample space for socializing and activities, while outdoor common areas allow residents to enjoy the fresh air and natural surroundings. Heritage Hills also offers respite or short-term stays for those who may require temporary care or assistance.

    The community's care services include specialized diabetic care, incontinence care, and medication management to support the health and well-being of residents. The dining experience at Heritage Hills is exceptional, with international cuisine prepared by a professional chef. Special dining programs are also available to cater to unique dietary needs or preferences.

    Residents can take part in various activities that promote physical fitness, mental stimulation, socialization, and personal growth. Day trips and outings provide opportunities for exploration beyond the community's grounds while devotional activities foster spiritual growth. The Forever fit program helps residents stay active, gardening club encourages green thumbs, live dance or theater performances offer cultural enrichment, live musical performances provide entertainment, while reminiscence activities promote memory preservation.

    Stretching classes help maintain flexibility while trivia games challenge mental acuity. For added convenience, there are two cafes nearby offering additional dining options. Additionally, there are parks for outdoor recreation within close proximity of the community along with a wide selection of pharmacies and physicians ensuring easy access to healthcare services when needed.

    Heritage Hills strives to create a vibrant and supportive community where residents can thrive and enjoy their retirement years. With its comprehensive amenities, exceptional care services, and engaging activities, Heritage Hills provides a nurturing environment for seniors in Hendersonville, NC.

    Nearby Places of Interest

    This area of Hendersonville, North Carolina offers a variety of conveniences and amenities that may appeal to seniors looking for a comfortable and accessible community. With a range of dining options including Monte's Sub Shop, McDonald's, and Joey's New York Bagels nearby, residents can enjoy a diverse selection of meals. Close proximity to pharmacies such as Epic Pharmacies and Walmart Pharmacy ensures easy access to necessary medications and healthcare supplies. For medical needs, there are several physicians' offices within a few miles, including Park Ridge Medical Associates and EmergeOrtho-Hendersonville. Additionally, the presence of Team Member Pharmacy and Pardee Hospital provides peace of mind in case of emergencies. Seniors can also take advantage of nearby parks like Westfeldt River Park and Lake Julian Park for leisurely walks or outdoor activities. Overall, this neighborhood offers a blend of convenience, healthcare services, and recreational opportunities that may be appealing to those considering senior living in Hendersonville.

    Restaurants

    • Monte's Sub Shop (0.4 miles)
    • McDonald's (2.3 miles)
    • Joey's New York Bagels (2.8 miles)
    • Subway (3.1 miles)
    • Hardee's (3.2 miles)
    • Burger King (3.2 miles)
    • Taco Bell (3.2 miles)

    Physicians

    • Park Ridge Medical Associates (1.7 miles)
    • Asheville Cardiology Associates - Hendersonville (3.2 miles)
    • MyEyeDr (3.2 miles)
    • Pardee Urological Associates (3.2 miles)
    • EmergeOrtho-Hendersonville (3.4 miles)
    • Brooks Werner C MD (3.4 miles)
    • Carolina Mountain Internal Medicine (3.4 miles)

    Pharmacies

    • Epic Pharmacies (2.8 miles)
    • Walmart Pharmacy (3.1 miles)
    • Walgreens (3.1 miles)
    • CVS Pharmacy (3.2 miles)
    • Economy Drugs (3.6 miles)
    • Walgreens (4.4 miles)
    • Whitley Drugs (4.7 miles)

    Cafes

    • Starbucks (3.3 miles)
    • Underground Baking Co. (3.6 miles)
    • Pisgah Coffee Roasters (10.2 miles)
    • Starbucks (11.2 miles)

    Hospitals

    • Team Member Pharmacy (3.3 miles)
    • Pardee Hospital - ICU (3.4 miles)
    • Mission Childrens Hospital (12.3 miles)
    • Mission St Joseph's (12.3 miles)

    Parks

    • Westfeldt River Park (4.8 miles)
    • Park at Flat Rock (6.2 miles)
    • East Flat Rock Park (7.1 miles)
    • Edneyville Park (8.4 miles)
    • Lake Julian Park (8.4 miles)
    • Triple Falls (13.5 miles)
    • Blue Ridge Parkway (13.9 miles)

    Transportation

    • Asheville Regional Airport (AVL) (5.5 miles)

    Places of Worship

    • Biltmore Baptist Church (9.5 miles)
    • New French Broad Baptist Church (12.9 miles)

    Theaters

    • Cinemark (10.3 miles)

    Frequently Asked Questions

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