Henderson's Assisted Living
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74 Lotus Lane, Hendersonville, NC 28792
For more information about senior living options: (844) 490-3973
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Where she spent her last days was peaceful for mom and family.
They do not take care of loved ones. They feed residents awful food. There was no communication when a loved one fell in the bathroom. Families had to bring snacks because nothing was offered at the facility. It was unclear whether licensed nurses administered medications. During COVID, there were no temperature checks or sanitizing stations for visitors or staff. Patients' personal items were stolen by employees. The foot-elevation pillow had bugs. There were no activities; residents stayed in their rooms. Filth was photographed and reported, but nothing happened. Family members witnessed filth and mistreatment of residents. The mother died after a bathroom fall resulting in a broken hip. The administrator running the facility was described as problematic.This account comes from a family deeply conflicted by their experience with a care facility they entrusted with their loved one. They say they would never recommend the place to any family, insisting that it fails to take proper care of residents. According to them, the care provided was severely lacking in basic respects: the food was described as awful, and there was a persistent concern about whether the people administering medications were truly qualified nurses. Their frustration extended to what they saw as a breakdown in essential daily care and communication, including moments when their loved one fell in the bathroom and there was little to no clear communication about the incident or the response.
From the family's perspective, there were alarming gaps in basic safety and sanitation, especially during the COVID era. They claim there were no stations set up for temperature checks or sanitizing for visitors or staff, and that this lack of precaution persisted at a time when it mattered most. They also allege that items belonging to staff, patients, and personnel were stolen by employees, adding another layer of mistrust. In concrete moments, they recount their mom needing to elevate her foot with a pillow that, they claim, carried bugs, which underscores what they viewed as substandard living conditions. The family felt that activities for residents were minimal or nonexistent, with most people remaining in their rooms rather than engaging in any meaningful programs or events.
The family paints a vivid picture of ongoing neglect and poor oversight. They describe a scenario in which their loved one and other residents remained largely confined to their rooms, with little to no interaction or stimulation. Their daughter visited and took photographs that captured what they perceived as filth and neglect, and she filed a report about what she saw. Other family members corroborated these observations, with a sister and her boyfriend also taking photos and videos, and a son who visited and observed the same concerns about cleanliness and treatment. The repetition of these observations across multiple family members is presented as a pattern rather than isolated incidents, reinforcing their conviction that the facility was not meeting basic standards of care or accountability.
The medical-record aspect of their account is particularly troubling to the family. They were told that their mother had contracted COVID, but when they requested medical records, the documentation they received did not include any mention of COVID or the related treatment. They describe the records as handwritten by someone whose identity they do not know, contrasting them with medical records from the doctor, which they say are legitimate. This discrepancy created a lasting impression of opacity and mistrust around the care their mother received and the information they were given about her condition and treatment.
Ultimately, the family says their mother passed away after a fall in the bathroom, resulting in a broken hip. They describe the person who runs the facility as "a piece of work," conveying a deep dissatisfaction with leadership and the way the facility was managed. They also note a painful separation between where their mother spent her final days and where she passed away, emphasizing that her last days were peaceful elsewhere. They were told that the final resting place was informed about the treatment received while their mother stayed at The Hendersons, and they claim to have seen photos and videos that corroborate their concerns about the care and handling at the facility.
In sum, the family's narrative centers on a perceived failure to provide basic dignity, safety, and transparency in care. They recount poor food quality, insufficient medical oversight, inadequate responses to falls, questionable record-keeping, and troubling conditions that persisted during the COVID period. The experience is framed as a pattern of neglect and mismanagement that affected not only their loved one but also the broader experience of family members who sought to be involved and informed. The account ends with strong feelings of heartbreak and a call for accountability, underscoring a belief that better care, clearer communication, and stronger oversight were necessary to protect vulnerable residents.
26 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Asheville Regional (6 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Henderson's Assisted Living in Hendersonville, NC, offers a warm and inviting environment designed to promote comfort, independence, and well-being for its residents. This vibrant community features a variety of amenities, including a beauty salon, fully furnished accommodations, and beautiful outdoor spaces that encourage relaxation and social interaction. Residents can enjoy restaurant-style dining in the elegant dining room or partake in meal preparation services tailored to special dietary needs.
The community is equipped with essential modern conveniences such as Wi-Fi/high-speed internet, cable or satellite TV, and a small library for leisure reading. With 24-hour supervision and professional care services available around the clock, residents receive personalized assistance with daily activities like bathing, dressing, and medication management. A dedicated mental wellness program further supports residents' health and emotional well-being.
Moreover, Henderson's Assisted Living emphasizes active living through scheduled daily activities that cater to diverse interests. Community-sponsored events offer opportunities for social engagement, while devotional activities off-site ensure spiritual needs are met.
Located conveniently near two cafés, multiple parks, pharmacies, physicians’ offices, restaurants, and hospitals, residents benefit from easy access to local services. Whether it's enjoying community-run activities or simply relaxing in the gardens or indoors among friends, Henderson's Assisted Living provides a nurturing haven where residents can thrive amidst compassionate care.
Located in Hendersonville, North Carolina, this area offers a variety of amenities to make senior living enjoyable and convenient. With multiple restaurants such as Monte's Sub Shop, Chick-Fil-A, and Bojangles' Famous Chicken 'n Biscuits nearby, residents have plenty of dining options. There are also several pharmacies like Epic Pharmacies and CVS Pharmacy within a short distance for easy access to medications. For medical needs, Park Ridge Medical Associates and EmergeOrtho-Hendersonville are available nearby. Additionally, parks like Westfeldt River Park and Lake Julian Park offer opportunities for outdoor recreation. The Asheville Regional Airport is just a short drive away for any travel needs. Places of worship such as Biltmore Baptist Church are within reach for spiritual fulfillment. Overall, this area provides a mix of convenience and leisure activities suitable for senior living.
Henderson's Assisted Living is located at 74 Lotus Lane, Hendersonville, NC 28792 in Polk County, North Carolina
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Comprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Medicare Coverage for Assisted Living: An In-Depth Exploration
Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
Choosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes
Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.
