Mountain View Assisted Living

260 Centerway Drive, Hendersonville, NC 28792

For more information about senior living options: (844) 490-3973

3.1 from 16 reviews
5 stars
4
4 stars
4
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2
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5

Assisted Living Memory Care

Pricing

Mountain View Assisted Living offers competitive pricing for its residents, particularly when compared to average costs in Polk County and across North Carolina. For a semi-private room, Mountain View's monthly rate is $2,750, significantly lower than the county's average of $4,278 and the state's average of $3,584. Similarly, their studio apartments are priced at $3,250, which again represents a favorable option when juxtaposed with Polk County's average of $4,641 and North Carolina's statewide average of $4,020. These cost efficiencies make Mountain View Assisted Living an appealing choice for families seeking quality care within a budget-friendly framework.

Floor plansMountain View Assisted LivingPolk CountyNorth Carolina
Semi-Private$2,750$4,278$3,584
Studio$3,250$4,641$4,020

Overall Review

Pros

  • pro The staff at Mountain View is praised for their caring approach and treating residents as family.
  • pro Many visitors noted the facility's cleanliness and well-organized dining services during their visits.
  • pro The positive atmosphere and variety of activities offered for residents were highlighted as impressive features of the community.
  • pro The facility provides a good outdoor space and has been described as having a nice ambiance.
  • pro Some reviewers appreciated the personal attention given to each resident’s needs, showcasing a commitment to individualized care.
  • pro Several users expressed relief at finding a facility that genuinely cares about its residents, which was contrasted with previous negative experiences elsewhere.

Cons

  • pro The facility director lacks compassion and treats patients with cruelty.
  • pro Families are discouraged from being involved with their loved ones.
  • pro The facility is understaffed, leading to poor care for residents.
  • pro Many residents suffer from bedsores and bruises due to inadequate attention.
  • pro The facility has deteriorated in cleanliness and quality of care under new management.
  • pro There is a lack of activities and poor food quality for the residents.
  • pro Inexperienced aides provide negligent care, contributing to unsafe conditions.
  • pro The environment feels institutional and uninspiring, lacking joy and interaction for the residents.
  • pro There are significant delays in providing medical records when requested by families or other facilities.
  • pro Patients seem to be neglected, leading to deterioration in their physical and mental well-being.

Review

Mountain View Assisted Living pulls a range of sentiments from those who have experienced its services, with reviews illuminating both the commendable aspects and glaring deficiencies of the facility. Many individuals express profound appreciation for the warm and caring environment fostered by certain staff members, particularly Sydney and Crystal, who are praised for their management capabilities. Families feel a sense of loyalty to Mountain View due to its welcoming nature; for many, it feels like a home away from home. In fact, community endorsements from local health care workers underscore the trust placed in this facility when placing loved ones there.

However, contrasting these positive experiences are narratives of neglect and concern regarding patient care and management practices that highlight serious shortcomings within the facility. Reviewers lament an apparent lack of compassion from the Facility Director, whom some characterize as cruel and uncaring towards residents. This detachment has led families to feel discouraged from being involved in their loved ones' care. Furthermore, several accounts document understaffing issues that leave residents unattended for extended periods, exacerbating feelings of neglect among families worried about the well-being of their loved ones.

A particularly distressing theme involves reports of poor living conditions highlighted by incidents such as bedsores and bruises on patients—issues that bring into question not only the quality of individual care but also overall operational standards at Mountain View. One reviewer describes attempting to report these problems only to face bureaucratic indifference from local agencies like DSS (Department of Social Services). The sense of urgency is palpable as family members share heart-wrenching concerns about their relatives’ deteriorating health due to lackluster support from caregivers in the facility.

Transitioning management appears to correlate with declining conditions at Mountain View. Long-time visitors noted that despite once providing attentive care in a clean environment, significant changes were observed after new management took over—leading to complaints about cleanliness, insufficient staffing levels, inadequate activities for residents, and poor food quality. The emotional toll on families was evident as they recounted how their loved ones’ overall demeanor shifted negatively amid these changes, leading some reviewers to lose faith entirely in the facility's ability to provide adequate care.

Contrastingly, there are moments where reviewers laud positive experiences; they recount tours marked by pleasant interactions with staff who were described as accommodating and engaged with residents’ needs. A few recognize cleanliness during visits and note that while facilities may feel dated or institutionalized—a common concern echoed throughout these reviews—the positive atmosphere created by certain staff members can sometimes overshadow physical shortcomings in infrastructure.

In summary, Mountain View presents a dichotomy—where warmth and compassion coexist with allegations of negligence and mismanagement. While some can find solace in knowing their family members receive attentive care amidst what they describe as challenging circumstances elsewhere, others voice urgent calls for improvement in oversight and treatment standards within the facility itself. For prospective families considering this community for a loved one’s placement or transition into assisted living arrangements, it is vital to weigh personal testimonials against one another while seeking assurances about not just costs but true quality of life afforded through dedicated caregiving practices.

Features

Housing

  • 27 resident community capacity 27 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Bath tubs Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Asheville Regional (5 miles away) Asheville Regional (5 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Mountain View Assisted Living in Hendersonville, NC offers exceptional memory care services for seniors in a peaceful and comfortable setting. Our community provides a variety of amenities to ensure the well-being and enjoyment of our residents.

Residents can engage in numerous activities without having to leave our premises. Our on-site beautician and beauty salon offer convenient grooming services, while our fully furnished apartments provide a cozy and homely atmosphere. For relaxation, residents can enjoy our garden or take advantage of the indoor common areas. We also have small libraries for book enthusiasts.

Our community prioritizes the safety and accessibility of all residents. With wheelchair accessible showers and move-in coordination services, we make sure that every individual feels comfortable in their new living environment. Wi-Fi/high-speed internet is available throughout the community, allowing residents to stay connected with loved ones and browse the web at their convenience.

At Mountain View Assisted Living, we understand that each resident has unique care needs. That's why we offer 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our trained staff also provides specialized care for those with diabetes or specific dietary restrictions.

We pride ourselves on providing delicious meals that cater to different dietary needs, ensuring that every resident receives proper nutrition. Additionally, our mental wellness program focuses on promoting overall emotional well-being.

Residents never run out of opportunities for engaging socialization and entertainment as we provide scheduled daily activities and community-sponsored events. Devotional services are available on-site for spiritual fulfillment, along with resident-run activities for personal growth.

The surrounding area offers ample amenities with two cafes nearby where residents can enjoy a cup of coffee or a meal outside our dining room if desired. There are also several parks where individuals can take leisurely walks or relax amid nature's beauty. Access to pharmacies, physicians, hospitals, and restaurants ensures easy access to necessary services within close proximity.

Mountain View Assisted Living is dedicated to providing compassionate and personalized care for individuals with memory care needs. With a range of amenities and services, we strive to create an enriching and comfortable environment where residents can thrive.

Nearby Places of Interest

Restaurants

  • Monte's Sub Shop (1.7 miles)
  • McDonald's (2.3 miles)
  • Chick-Fil-A (3.2 miles)
  • Cook Out (3.3 miles)
  • Subway (3.4 miles)
  • McDonald's (3.5 miles)
  • Bojangles' Famous Chicken 'n Biscuits (3.5 miles)

Physicians

  • Park Ridge Medical Associates (2.9 miles)
  • Blue Ridge Cmnty Health Service (3.5 miles)
  • MyEyeDr (3.6 miles)
  • EmergeOrtho-Hendersonville (4.4 miles)
  • Brooks Werner C MD (4.4 miles)
  • Pardee Urological Associates (4.5 miles)
  • Asheville Cardiology Associates - Hendersonville (4.5 miles)

Pharmacies

  • Walmart Pharmacy (3 miles)
  • Epic Pharmacies (3 miles)
  • CVS Pharmacy (3.7 miles)
  • Walgreens (4.1 miles)
  • Ingles Market (4.5 miles)
  • Economy Drugs (4.7 miles)
  • Walgreens (5.4 miles)

Cafes

  • Starbucks (3.5 miles)
  • Underground Baking Co. (4.5 miles)
  • Starbucks (10.2 miles)
  • Pisgah Coffee Roasters (11.9 miles)

Hospitals

  • Team Member Pharmacy (4.4 miles)
  • Pardee Hospital - ICU (4.5 miles)
  • Mission St Joseph's (11.3 miles)
  • Mission Childrens Hospital (11.8 miles)

Parks

  • Westfeldt River Park (4.8 miles)
  • Park at Flat Rock (6.9 miles)
  • Edneyville Park (7 miles)
  • Lake Julian Park (7.7 miles)
  • East Flat Rock Park (7.7 miles)
  • Blue Ridge Parkway (12.5 miles)

Transportation

  • Asheville Regional Airport (AVL) (5.2 miles)

Places of Worship

  • Biltmore Baptist Church (9.1 miles)

Theaters

  • Cinemark (9.3 miles)

Frequently Asked Questions

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