Carolina Reserve of Laurel Park

Pros

• The facility is beautiful, clean, and well-organized, providing a pleasant living environment for residents.
• Staff members are friendly, kind, and attentive, making residents feel cared for and valued.
• The community offers a variety of engaging activities and social events that allow residents to connect and participate in social life.
• Residents appreciate the quality of food provided and have had positive experiences with dining services.
• Families have expressed satisfaction with the responsiveness of the management and staff to their loved ones' needs.
• The facility prioritizes safety measures to protect residents from COVID-19, creating a sense of security for families.
• Residents have reported improvements in their overall well-being since moving into the community.
• There are ample opportunities for outings and excursions, enhancing residents' sense of independence and connection to the outside world.
• The care provided is personalized and attentive to individual health needs, ensuring residents receive appropriate medical attention.
• Families highly recommend Carolina Reserve for its combination of quality care, supportive staff, and engaging atmosphere for seniors.

Cons

• The facility has raised concerns about safety procedures regarding testing and masking for COVID-19, with an incident of a vaccinated resident contracting the virus.
• Residents have reported losing weight and not receiving a balanced diet, with meals being served late or not as requested.
• There have been complaints about residents sometimes receiving food that had already been partially eaten by others.
• A family member has expressed dissatisfaction with the cleanliness and care provided for their loved one, particularly related to hygiene issues.
• Communication from staff has been inadequate, leading to frustration in addressing concerns raised by family members.
• The high cost of the facility is seen as a negative factor compared to other options available.
• Some residents feel that the facility may not be adequately staffed to meet the necessary level of assistance required for all residents.
• The quality of food served does not always match expectations or advertised menus, with a reliance on frozen and canned goods noted as a concern.
• Although there are positive aspects of the community, some reviews indicate feelings of overpromising by staff without sufficient follow-through on care commitments.

Review

The Carolina Reserve facilities, particularly in Laurel Park and Hendersonville, have received a mixed yet generally favorable consensus from residents and families of residents. Many reviewers appreciated the cleanliness, appealing aesthetics, and well-kept environment of the facilities. The staff has been highlighted as friendly and attentive, showcasing a commitment to providing quality care for their residents. Despite the high cost associated with these communities compared to others in the area, families often find value in the level of service provided, which they believe justifies the expense.

Residents participate actively in social activities, with many expressing gratitude for the well-structured programs available. Activities such as games, movie nights, church services, live music performances, and occasional excursions are organized to enrich residents’ lives. Reviewers applauded how engaged staff members were in facilitating these activities while taking into account each resident's abilities and preferences. Some reviews mentioned that outings to local attractions or shopping trips could be improved so that wheelchair-bound residents could enjoy more external experiences—an essential aspect of maintaining social connections and mental well-being.

However, caregivers raised concerns regarding specific care issues that need addressing within certain aspects of daily living at these facilities. For instance, some family members noted instances where their loved ones were not receiving adequate nutrition or timely personal hygiene assistance. Instances of food mismanagement—such as receiving incomplete meals or even inappropriate food—were reported by those who felt that their family members deserved better dining experiences. While some families expressed satisfaction with food quality overall, others voiced disappointment about inconsistencies between what was promised versus what was served.

In terms of health protocols surrounding COVID-19, there have been varying opinions on the facility's handling of safety measures like testing and masking during interactions among residents. While some families commended thorough screenings conducted by staff to prevent infections within homes—especially highlighting managing COVID-19 outbreaks—a few reviewers worried about lapses in protocol adherence. The lack of consistent re-testing for vulnerable patients raised questions about adherence to safety standards during this critical time.

Although many reviewers found success stories where their loved ones thrived socially and health-wise due to ongoing quality care provided by trained medical teams—including registered nurses (RNs) and certified nursing assistants (CNAs)—complaints centered on staffing levels that sometimes hindered personalized assistance for those requiring additional help carrying out day-to-day tasks. Families felt that although the facility had good intentions to accommodate diverse care needs across varying levels amid potential understaffing challenges at peak times could create an imbalance in delivering comprehensive support throughout each shift.

For families searching for suitable assisted living options with particular regard for memory care needs or elderly individuals dealing with Alzheimer’s disease or dementia-related conditions specifically drew attention towards Carolina Reserve’s integrated approach accommodating various healthcare demands through specialized provisions available locally across its network covered under one umbrella organization via strategic partnerships established over time effectively streamlining processes substantially reducing uncertainties associated historically when transitioning relatives toward assisted living environments successfully ensuring continuity even amidst changing circumstances experienced therein thus allowing everyone involved peace-of-mind knowing they can rely on trusted aid conveniently accessible whenever needed most urgently possible while navigating life-altering adjustments together collaboratively finding solace among peers discovering newfound opportunities enjoying vibrant community dynamics fostering enriched lives reminiscent familial bonds cultivated shared joys carried forth through compassionate connections nurtured throughout time spent together growing closer never feeling lost nor alone along journey taken remaining hopeful embracing whatever comes next!

This part of Hendersonville, North Carolina offers convenient access to a variety of healthcare services, including cardiology, urology, internal medicine, and imaging centers. The proximity to pharmacies and hospitals such as Pardee Hospital and Team Member Pharmacy ensures easy access to medical care when needed. In terms of dining options, there are several restaurants nearby offering a range of cuisine from New York bagels and German dishes to craft beer and tacos. Additionally, the area has a selection of cafes for socializing or enjoying a quiet cup of coffee. For outdoor enthusiasts, there are several parks within a short driving distance, providing opportunities for leisurely walks or picnics. Overall, this neighborhood offers a mix of healthcare amenities, dining options, and recreational activities that could make it a desirable location for senior living in Hendersonville.

Physicians

• Asheville Cardiology Associates - Hendersonville (0.8 miles)
• Pardee Urological Associates (0.9 miles)
• Carolina Mountain Internal Medicine (1.3 miles)
• Beaty Dand MD (1.3 miles)
• Hendersonville Imaging Center (1.4 miles)
• Shelton Susan, FNP (1.4 miles)
• Brooks Werner C MD (1.5 miles)

Restaurants

• Joey's New York Bagels (1.3 miles)
• McFarlan Bake Shop (1.9 miles)
• Dry Falls Brewing (1.9 miles)
• Never Blue (1.9 miles)
• Hot Dog World (1.9 miles)
• White Duck Taco Shop (2 miles)
• Haus Heidelberg German Restaurant (2.2 miles)

Hospitals

• Team Member Pharmacy (1.4 miles)
• Pardee Hospital - ICU (1.4 miles)

Pharmacies

• Economy Drugs (1.5 miles)
• Walgreens (1.6 miles)
• Walgreens (2.2 miles)
• Whitley Drugs (2.4 miles)
• CVS Pharmacy (2.6 miles)
• Epic Pharmacies (2.9 miles)
• Walmart Pharmacy (3.4 miles)

Cafes

• Underground Baking Co. (2 miles)
• Starbucks (2.9 miles)
• Pisgah Coffee Roasters (9.5 miles)
• Starbucks (14 miles)
• Starbucks (14.1 miles)
• Bill's Boiler House (14.7 miles)

Parks

• Park at Flat Rock (4.1 miles)
• East Flat Rock Park (5 miles)
• Westfeldt River Park (7.4 miles)
• Edneyville Park (9.5 miles)
• Triple Falls (11.1 miles)
• Lake Julian Park (11.2 miles)
• Dupont State Forest (11.7 miles)

Transportation

• Asheville Regional Airport (AVL) (8.1 miles)

Places of Worship

• New French Broad Baptist Church (11.3 miles)
• Biltmore Baptist Church (12.2 miles)
• Iglesia Oasis De Esperanza Church Of God (13.6 miles)
• Grace Baptist Church (14.6 miles)

Theaters

• Cinemark (13.2 miles)