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Laurel Heights in Laurel Park, NC

Laurel Heights is an assisted living community in Laurel Park, NC.

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Laurel Heights in Laurel Park, NC

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1515 Brevard Road, Laurel Park, NC 28791

For more information about senior living options: (866) 208-4318

4.5 from 35 reviews
5 stars
29
4 stars
2
3 stars
1
2 stars
0
1 stars
3

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2023

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Overall Review of Laurel Heights

common 22 reviews mention this

Staff support is a core strength

Residents and families repeatedly describe staff who are caring, friendly, and supportive.

Across the reviews, families describe staff members who are kind, patient, and willing to engage with residents and visitors. Several reviewers say communication is good and that the care team responds to questions and requests. A few critical reviews also acknowledge that some employees were attentive, even when the overall experience was negative.

common 7 reviews mention this

Cleanliness and fresh feeling stand out

Multiple reviews highlight the facility’s cleanliness and well-kept condition.

Several residents and families report rooms and common areas being clean and maintained. One reviewer also mentions the facility smelling fresh rather than like a typical senior living setting. In contrast, at least a few critical reviews describe cleanliness lapses, including issues with room upkeep and hygiene.

common 3 reviews mention this

Activities help residents stay engaged

Reviews mention organized daily activities and engaged activity staff.

Some reviews describe the activities team as energetic and fun, with programming happening daily. Another reviewer says there were plenty of organized activities to keep a loved one busy. One longer review also calls out specific members of the activity team and describes them as doing a strong job.

caveat 3 reviews mention this

Dining quality is mixed

Dining reviews are split between satisfaction and dissatisfaction.

Some families discuss food services support around residents’ diets, while others say they wish the food was better. One review specifically challenges the community’s meal advertising, describing breakfast as disappointing compared to expectations. Overall, dining shows both positive support and clear frustration in the reviews.

caveat 5 reviews mention this

Care response consistency concerns appear

Some reviews raise concerns about timely help and consistent nursing support.

While other reviewers describe responsive care and good communication, a few critical experiences highlight problems with getting timely assistance. One review describes pressing a help button but needing to go to the nurse’s desk to get help after a fall. Another reviewer says they were not happy with the nurse on duty, and another calls out issues that they felt were tied to care and follow-through.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted Living

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Asheville Regional (9 miles away) Asheville Regional (9 miles away)

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Asheville Cardiology Associates - Hendersonville (0.4 miles)
  • Pardee Urological Associates (0.5 miles)
  • Carolina Mountain Internal Medicine (0.9 miles)
  • Beaty Dand MD (0.9 miles)
  • Hendersonville Imaging Center (1 miles)
  • Shelton Susan, FNP (1 miles)
  • Brooks Werner C MD (1.1 miles)

Hospitals

  • Pardee Hospital - ICU (1 miles)
  • Team Member Pharmacy (1 miles)

Restaurants

  • Joey's New York Bagels (1 miles)
  • Dry Falls Brewing (1.4 miles)
  • McFarlan Bake Shop (1.4 miles)
  • Never Blue (1.5 miles)
  • Hot Dog World (1.5 miles)
  • White Duck Taco Shop (1.6 miles)
  • Haus Heidelberg German Restaurant (1.8 miles)

Pharmacies

  • Economy Drugs (1.1 miles)
  • Walgreens (1.2 miles)
  • Walgreens (1.8 miles)
  • Whitley Drugs (2 miles)
  • CVS Pharmacy (2.2 miles)
  • Epic Pharmacies (2.7 miles)
  • Walmart Pharmacy (3.2 miles)

Cafes

  • Underground Baking Co. (1.6 miles)
  • Starbucks (2.6 miles)
  • Pisgah Coffee Roasters (9.9 miles)
  • Starbucks (14.3 miles)
  • Starbucks (14.4 miles)
  • Bill's Boiler House (15 miles)

Parks

  • Park at Flat Rock (3.6 miles)
  • East Flat Rock Park (4.6 miles)
  • Westfeldt River Park (7.7 miles)
  • Edneyville Park (9.2 miles)
  • Triple Falls (11.2 miles)
  • Lake Julian Park (11.5 miles)
  • Dupont State Forest (11.8 miles)

Transportation

  • Asheville Regional Airport (AVL) (8.4 miles)

Places of Worship

  • New French Broad Baptist Church (11.5 miles)
  • Biltmore Baptist Church (12.5 miles)
  • Iglesia Oasis De Esperanza Church Of God (13.9 miles)
  • Grace Baptist Church (14.9 miles)

Theaters

  • Cinemark (13.4 miles)

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