Brian Center Health & Rehab - Hendersonville

1870 Pisgah Drive, Hendersonville, NC 28791

For more information about senior living options: (844) 490-3973

3.8 from 31 reviews
5 stars
19
4 stars
2
3 stars
2
2 stars
1
1 stars
7

Skilled Nursing Facility

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    Overall Review of Brian Center Health & Rehab - Hendersonville

    Pros

    • pro Kristen is described as an angel who's empathetic and goes above and beyond for others.
    • pro The CNAs and the rest of the staff are praised for genuine compassion and patient-centered care, especially for residents with dementia.
    • pro The rooms are kept clean and comfortable, and the medical staff is attentive and quick to respond.
    • pro The entire team - nursing, therapy, housekeeping, and dietary - works well together to provide excellent care.
    • pro The memory care staff are incredible, offering focused, safe, and professional care for loved ones with dementia.
    • pro The Greens' staff are consistently kind, professional, and caring, making visits pleasant for families.
    • pro The Greens at Hendersonville is described as an amazing place with a loving, dedicated team that treats residents with respect and care.

    Cons

    • pro The Greens refused to continue to care for the reviewer's father.
    • pro The Greens is not a good place for therapy or general care.
    • pro The Greens should be shut down.
    • pro The Greens is grossly understaffed, with three nighttime nurses unable to effectively tend to 120 patients.
    • pro The phones at The Greens are never answered.
    • pro The Greens' food quality remains poor and is often inedible.
    • pro The Greens' neglect led to a family member's amputation.
    • pro The Greens' insufficient staffing and supplies risk nursing staff licensure.
    • pro The Greens leaves patients with unanswered call lights and unattended diaper changes.

    Review

    This Hendersonville campus is best suited for families seeking a warm, hands-on care environment where the staff stay actively engaged and residents are treated with steady, compassionate attention. It works particularly well for older adults stepping out of hospital recovery or needing memory-care support, where the care team coordinates across nursing, therapy, and aides to sustain daily function and dignity. The most meaningful moments come from caregivers who listen, anticipate needs, and act with genuine empathy, creating a reliable sense of steadiness for families navigating a difficult transition. For residents with dementia or those stepping down from acute care, the culture of patience and respect is not merely visible; it's felt in routines that stay consistent day to day.

    Those considering alternatives should be deliberate about expectations around staffing stability and safety protocols. A pattern in several accounts points to turnover and leadership changes affecting consistency, with some days feeling less organized than others. For families prioritizing nightly staffing strength, rapid call-light response, and a facility with newer amenities, this campus may fall short unless current leadership demonstrates sustained reliability. Nonnegotiables like dietary quality, predictable routines, and a streamlined intake process deserve direct testing during visits, and families should seek up-to-date feedback from recent residents' families before making a commitment.

    The strongest asset here is the care-driven momentum among CNAs, nurses, and therapists. Across multiple accounts, staff are described as working hard and showing genuine compassion, especially for residents living with dementia. Clean, comfortable rooms and a medical team that is attentive and quick to respond reinforce a sense of dependable clinical support. The care ecosystem - nursing, therapy, housekeeping, dietary - often operates in sync, and admissions and rehab staff frequently receive praise for their responsiveness and approachable demeanor. When this collaborative, resident-focused culture is in full effect, families feel they have a trustworthy partner in care.

    Nonetheless, the campus has surfaced concerns that cannot be dismissed. Some reviews describe inconsistencies in information after incidents and, in at least one case, fall precautions not being followed, culminating in a hospital transfer. Call lights and general communication at times appear lacking, suggesting that staffing constraints and organizational pressures can blunt otherwise excellent hands-on care. Dietary quality and equipment are referenced as areas needing attention, and the campus's branding/ownership transitions have contributed to episodic frustration about reliability and clarity of communication. Taken together, these variances indicate that operational stability is the decisive variable for this location.

    Balance favors the pros when frontline staff can be trusted to deliver compassionate, competent care and when safety and communication are consistently executed. The caregiving ethos - paired with responsive clinicians and a collaborative team - often translates into meaningful daily gains for rehab and dementia residents. However, the flip side remains real: if staffing shifts, communication gaps, or adherence to care plans become chronic, the overall value proposition weakens. For families who can monitor conditions closely and demand steady, transparent operations, the program remains a solid option. For those with residents who require unwavering reliability and flawless safety protocols, exploring alternatives with demonstrated, stable leadership is prudent.

    To navigate the decision with confidence, focus on a structured site visit centered on the specific needs of the loved one. Request meetings with the charge nurse and a cross-section of CNAs across shifts to gauge consistency. Inquire about current evening and night staffing ratios, fall-prevention protocols, and how care plans are communicated to families and hospitals. Probe the kitchen - taste, consistency, and responsiveness to dietary restrictions - and observe how call lights are handled during a typical shift. Seek direct references from families of residents with similar needs, especially memory-care and post-acute rehab. If these factors align with expectations, the community offers a practical, compassionate pathway for recovery and ongoing care; if gaps persist, it is wise to broaden the search to options with more consistent operations and demonstrable stability.

    Features

    Housing

    • 120 resident community capacity 120 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Asheville Regional (8 miles away) Asheville Regional (8 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Brian Center Health & Rehab - Hendersonville is an assisted living community located in Hendersonville, NC. Our community offers a wide range of amenities to ensure the comfort and well-being of our residents.

    Our residents have access to a beauty salon, where they can get haircuts and styling services. They can also enjoy their favorite shows on cable or satellite TV in their own private rooms. Transportation is provided by our community for various purposes, such as running errands or attending doctor's appointments. We also have a computer center equipped with high-speed internet for residents to stay connected with their loved ones.

    Meals are served in our dining room, which offers restaurant-style dining. Our kitchenette facilities are available for those who prefer to cook their own meals. Housekeeping services are provided to maintain cleanliness and tidiness in our community.

    To keep residents active and engaged, we offer a variety of recreational activities. Our fitness room is great for exercise enthusiasts, while our gaming room provides entertainment options for all ages. Residents can relax and unwind in our outdoor space or browse through books in our small library.

    Care services at Brian Center Health & Rehab - Hendersonville include assistance with activities of daily living such as bathing, dressing, and transfers. Our staff is available around the clock to provide supervision and assistance whenever needed. Medication management services are also provided to ensure that residents take their prescribed medications properly.

    We understand the importance of mental wellness, which is why we offer a mental wellness program for our residents' emotional well-being. Special dietary restrictions are accommodated, including diabetes diets and other specific needs. Transportation arrangements can be made for non-medical purposes as well.

    In addition to these amenities and care services, we provide various dining options nearby such as cafes and restaurants. There are also parks, pharmacies, physicians' offices, and hospitals in close proximity to our community.

    At Brian Center Health & Rehab - Hendersonville, we strive to create a warm and welcoming environment for our residents. We prioritize their safety, comfort, and overall well-being, providing them with the care and support they need to lead fulfilling lives.

    Nearby Places of Interest

    Physicians

    • Asheville Cardiology Associates - Hendersonville (0.9 miles)
    • Pardee Urological Associates (1 miles)
    • Carolina Mountain Internal Medicine (1.4 miles)
    • Beaty Dand MD (1.5 miles)
    • Hendersonville Imaging Center (1.5 miles)
    • Shelton Susan, FNP (1.5 miles)
    • Brooks Werner C MD (1.6 miles)

    Restaurants

    • Joey's New York Bagels (1.4 miles)
    • McFarlan Bake Shop (2 miles)
    • Dry Falls Brewing (2 miles)
    • Never Blue (2.1 miles)
    • Hot Dog World (2.1 miles)
    • White Duck Taco Shop (2.1 miles)
    • Haus Heidelberg German Restaurant (2.4 miles)

    Hospitals

    • Team Member Pharmacy (1.5 miles)
    • Pardee Hospital - ICU (1.5 miles)
    • Mission Childrens Hospital (14.7 miles)

    Pharmacies

    • Economy Drugs (1.6 miles)
    • Walgreens (1.6 miles)
    • Walgreens (2.4 miles)
    • Whitley Drugs (2.6 miles)
    • CVS Pharmacy (2.6 miles)
    • Epic Pharmacies (2.9 miles)
    • Walmart Pharmacy (3.4 miles)

    Cafes

    • Underground Baking Co. (2.1 miles)
    • Starbucks (3 miles)
    • Pisgah Coffee Roasters (9.5 miles)
    • Starbucks (13.9 miles)
    • Starbucks (14.1 miles)
    • Bill's Boiler House (14.7 miles)

    Parks

    • Park at Flat Rock (4.2 miles)
    • East Flat Rock Park (5.1 miles)
    • Westfeldt River Park (7.2 miles)
    • Edneyville Park (9.5 miles)
    • Lake Julian Park (11 miles)
    • Triple Falls (11.2 miles)
    • Dupont State Forest (11.7 miles)

    Transportation

    • Asheville Regional Airport (AVL) (8 miles)

    Places of Worship

    • New French Broad Baptist Church (11.2 miles)
    • Biltmore Baptist Church (12 miles)
    • Iglesia Oasis De Esperanza Church Of God (13.6 miles)
    • Grace Baptist Church (14.6 miles)

    Theaters

    • Cinemark (13 miles)

    Frequently Asked Questions

    Where is Brian Center Health & Rehab - Hendersonville?

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