The Retreat & Retreat Gardens in Rio Rancho, NM

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The Retreat & Retreat Gardens

The Retreat & Retreat Gardens in Rio Rancho, NM

4075 Jackie Road SE, Rio Rancho, NM 87124

For more information about senior living options: (844) 490-3973

4.5 from 16 reviews
5 stars
14
4 stars
0
3 stars
0
2 stars
0
1 stars
2

Memory Care

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    Overall Review of The Retreat & Retreat Gardens

    Pros

    • pro The Retreat specializes in memory care and provides engaging activities throughout the day.
    • pro The staff are caring, attentive, and genuinely focused on residents' well-being.
    • pro Meals are prepared onsite and look and smell great.
    • pro The facility is clean, bright, and safe, with wide hallways for easy movement.
    • pro There is a secure, enclosed outdoor area where residents can wander safely.
    • pro Rooms are large, well furnished, and can be personalized with residents' own furniture.

    Cons

    • pro The staff who have been there the longest pick on the new ones.
    • pro They aren't nice and they are most definitely not helpful either.
    • pro They yell at people in front of residents and trainees.
    • pro The reviewer states they would never work there again.

    Review

    The Retreat & Retreat Gardens in Rio Rancho is best suited for families seeking a dementia-focused living option that prioritizes structured activities, a secure campus, and on-site meals for a loved one with Alzheimer's or other forms of memory loss. This community emphasizes memory-care programming, with consistently scheduled activities, notable staff presence, and a design built to support safe wandering and engagement. For residents who crave a calm, predictable routine and a setting with bright, spacious environments, The Retreat stands out as a deliberate, purpose-built choice. It's not merely a place to reside; it's a focused environment designed to reduce confusion and agitation through predictable routines, social programs, and careful supervision.

    However, families should consider alternatives if frontline warmth and reliability across shifts matter most. A few reviewers describe staff as unhelpful or even harsh, and suggest that lengthy staff tenures do not guarantee kindness or responsiveness to new residents. If a loved one requires exceptionally stable, consistently compassionate caregiving, or if the family prefers a smaller, more homelike setting, exploring other options may yield a better cultural fit. Also, if memory-care intensity is not essential, a standard assisted living or a non-memory-specific community might better align with needs and budget.

    On the upside, the dementia-focused orientation shines in daily life: robust activity programs that respect independence, multiple meals prepared onsite, and a safety-first design that helps prevent wandering while preserving dignity. The environment includes a well-controlled exterior with enclosed, accessible outdoor space and secure entry points, reducing elopement risk without a fortress-like feel. When staff are attentive, the care team can deliver personalized attention during meals and activities, and tours consistently highlight caring, knowledgeable staff who answer questions with empathy, helping families feel hopeful about the journey ahead.

    Yet the strongest caveat centers on inconsistent staff culture. Reports of long-tenured staff who are unhelpful or who yell in front of residents show up repeatedly in conversations and can undermine trust, especially for new families establishing a care plan. Those tensions don't erase the visible strengths, but they do complicate day-to-day realities and can drive turnover. The key mitigation is proactive engagement: insist on meeting front-line caregivers, request transparent staffing schedules, and probe how administrators address behavioral issues and training. When leadership is responsive and staff receive ongoing coaching, the negative notes can be outweighed by real, reliable care.

    Other elements strongly support successful dementia care here: on-site meals engineered with swallowing safety in mind, the ability to accommodate different functioning levels within the same community, and rooms that are large, often configured for two beds, with natural light and space for personal touches. The facility's architecture and outdoor spaces invite safe exploration, while security measures - such as locks and gated areas - allow residents to wander with minimal risk. Families repeatedly highlight the care team's professionalism and the facility's cleanliness, underscoring that the environment is well maintained and welcoming for residents and visitors alike.

    In sum, The Retreat & Retreat Gardens is a strong choice for families prioritizing dementia-specific care, structured engagement, and safety. Its proven strengths in activity programming, secure design, and in-house dining create a foundation that can offset concerns about staffing if the care team operates with consistency and clear communication. For those whose deal-breakers are uniform warmth and dependable staff across shifts, or who seek a smaller, more intimate setting, alternatives should be explored with a focused tour and candid conversations about staffing, training, and care plans. The recommended next step is a multi-visit evaluation: observe interactions, request to meet the caregiving team, and confirm how care plans are tailored to individual needs. When alignment is found, this community delivers impactful dementia care that supports families through a challenging journey.

    Features

    Types of Care

    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.

    Transportation

    • Albuquerque International (14 miles away) Albuquerque International (14 miles away)

    Care Services

    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.

    Dining

    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

    Activities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

    Description

    The Retreat & Retreat Gardens in Rio Rancho, NM is an assisted living community that offers a serene and comforting environment for seniors requiring high acuity care. Located in a peaceful neighborhood, our facility provides residents with a warm and inviting atmosphere to call home.

    Our amenities include devotional services off-site, allowing residents to nourish their spiritual well-being. We also offer indoor common areas where residents can socialize, relax, and engage in various activities.

    At The Retreat & Retreat Gardens, we understand the importance of convenience. With 5 cafes, 8 pharmacies, and 16 restaurants located nearby, residents have easy access to meet their dining preferences and medication needs. In addition, 23 physicians are in close proximity to ensure timely medical assistance whenever necessary.

    We believe that engaging in meaningful activities is crucial for maintaining a fulfilling lifestyle. Our community organizes devotional activities off-site, providing residents with opportunities for spiritual connection and fostering a sense of community. Furthermore, proximity to places of worship allows residents to attend religious services conveniently.

    The well-being of our residents is our top priority. With one hospital nearby, we ensure quick access to emergency medical care if ever required. Additionally, there is one theater nearby for those looking for entertainment options outside our community.

    At The Retreat & Retreat Gardens in Rio Rancho, NM, we strive to create an environment where seniors feel safe, supported, and engaged. Our dedicated staff members are committed to providing exceptional care and ensuring that each resident's individual needs are met effectively and compassionately.

    Nearby Places of Interest

    This part of Rio Rancho, New Mexico offers a convenient and accessible location for senior living. With a variety of healthcare options nearby such as City Of Vision Eyecare PC and Worth Hearing Center, as well as pharmacies like CVS and Walgreens within close proximity, residents can easily access medical services and medication. Additionally, there are plenty of dining options including Weck's, Olive Garden, and Chick-Fil-A for enjoyable meals out. For entertainment, there is Regal Cinema UA Cottonwood Stadium 16 nearby for movie nights. The presence of places of worship like First Baptist Church O adds to the community feel of the area. Overall, this part of Rio Rancho provides a well-rounded and convenient environment for seniors to live comfortably.

    Physicians

    • City Of Vision Eyecare PC (0.1 miles)
    • Worth Hearing Center (0.1 miles)
    • Physicians Lifeline (0.2 miles)
    • William Wallace Anderson (0.2 miles)
    • Robak Lee MD (0.2 miles)
    • Presbyterian Outpatient Gastroenterology Lab In Rio Rancho On Southern Boulevard (0.7 miles)
    • Presbyterian Medical Group (1 miles)

    Restaurants

    • Weck's (0.3 miles)
    • Sonic Drive-In (1.3 miles)
    • Olive Garden (2 miles)
    • Chick-Fil-A (2.1 miles)
    • Freddy's Frozen Custard & Steakburgers (2.2 miles)
    • McDonald's (2.2 miles)
    • Flying Star Cafe- Corrales (2.3 miles)

    Pharmacies

    • CVS Pharmacy (0.4 miles)
    • CVS Speciality (0.4 miles)
    • Walgreens (0.4 miles)
    • Walgreens (2.2 miles)
    • Walgreens (2.6 miles)
    • Olive Tree Compounding Pharmacy (2.7 miles)
    • CVS Pharmacy (3 miles)

    Cafes

    • Starbucks (0.4 miles)
    • Satellite Coffee (2.4 miles)
    • Starbucks (2.6 miles)
    • Starbucks (3 miles)
    • Starbucks (4.9 miles)
    • Bad Ass Coffee (7.9 miles)

    Hospitals

    • Presbyterian Pediatric Urgent Care in Rio Rancho on High Resort Boulevard (0.8 miles)
    • HealthSouth Rehabilitation Hospital (6.3 miles)
    • Tri Core Reference Lab (6.9 miles)

    Places of Worship

    • First Baptist Church O (1 miles)

    Theaters

    • Regal Cinema UA Cottonwood Stadium 16 (2.7 miles)

    Parks

    • Montecito Estates Park (6.8 miles)
    • Petroglyph National Monument (7.5 miles)

    Frequently Asked Questions

    Where is The Retreat & Retreat Gardens?
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    Memory care in Nearby Cities

    Related Resources

    • in home dementia care costsEstimating the Expenses of At-Home Dementia Care: A Detailed Exploration

      At-home dementia care expenses vary widely based on care levels, location, and caregiver expertise, with monthly costs for home health aides exceeding $4,500 and specialized care potentially surpassing $100,000 annually. While families favor in-home care for its comfort and personalized attention, they must consider financial planning and the challenges of caregiver fatigue.

    • end stage dementiaComprehensive Insights on the Late Stages of Dementia: What to Expect and How to Provide Care

      The article discusses the late stages of dementia, detailing the progression from mild to severe impairment and highlighting key characteristics such as profound cognitive decline and dependency in daily activities. It emphasizes care strategies focused on comfort and dignity, the importance of advance directives, and the emotional support needed for family caregivers facing this challenging journey.

    • list of drugs linked to dementiaMedications Associated with Dementia Risk: A Comprehensive Overview

      The article examines the link between certain medications and increased dementia risk, particularly in older adults, emphasizing that long-term or high-dose use of anticholinergics, benzodiazepines, and other drug classes can exacerbate cognitive impairment. It calls for careful medication evaluation and shared decision-making to mitigate these risks while managing treatment efficacy.


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