Fairwinds - Rio Rancho

Pros

• The staff at Fairwinds Rio Rancho is consistently described as friendly, helpful, and genuinely interested in the well-being of the residents.
• Residents appreciate the sense of community and inclusiveness, noting that both staff and fellow residents are welcoming and caring.
• Many reviewers highlight the variety of activities available, ensuring there is never a dull moment for residents.
• The facility is praised for its cleanliness and inviting atmosphere, making it feel more like a hotel than an institution.
• The dining experience is generally rated positively, with mentions of delicious food options and a restaurant-style menu.
• Residents enjoy the spaciousness and natural light in their apartments, contributing to overall satisfaction with their living environment.
• Fairwinds offers easy access to transportation services for errands and appointments, enhancing convenience for residents.

Cons

• There were concerns about staff responsiveness, as calls with concerns often went unanswered.
• One nurse was described as tactless and lacking compassion when interacting with residents.
• The facility had a back door that was reportedly never locked, allowing anyone access at any time.
• Frequent staff changes led to some employees appearing clueless regarding their roles.
• While the food was adequate to moderately good, there were complaints about it being more modern and not catering to the traditional tastes of older residents.
• The kitchen faced staffing issues, which impacted the dining experience during a difficult period for the facility.
• Residents experienced a lockdown during COVID, which limited activities and engagement for an extended time.

Review

Fairwinds Rio Rancho has emerged as a vibrant and welcoming community for its residents, with numerous reviews highlighting the positive experiences shared by those who have chosen to make it their home. From the outset, potential residents are greeted with warmth and genuine hospitality. Many reviewers acknowledged the amicable nature of both staff and residents, emphasizing that Fairwinds creates an inviting atmosphere, much like a luxurious hotel rather than a typical institutional setting. This friendliness played a pivotal role in their decision-making process; many declared that after visiting other facilities where they felt pressured by sales pitches, Fairwinds stood out as the only option worth considering.

The layout and maintenance of the facility also received high praise from residents. Reviewers noted that Fairwinds was impressively clean and well-kept, contributing to an overall pleasant living environment. The apartments offered a variety of options, all designed to ensure privacy and comfort while promoting community engagement. With quiet apartments available for rest along with numerous common areas for socializing, residents felt they had found the perfect balance between solitude and companionship. The inclusion of assisted living accommodations further enriched the community dynamic, integrating both independent and assisted living residents during meals and activities.

Activities play an important role in maintaining an active lifestyle at Fairwinds. Residents expressed appreciation for the extensive range of classes provided—such as Tai Chi, yoga, aerobics, writing workshops, and book clubs—which cater to diverse interests while promoting physical well-being. Reviewers highlighted that these programs contribute significantly to creating a lively community atmosphere where there is never a dull moment. Frequent social gatherings were also mentioned as opportunities for residents to connect with one another over shared interests.

The dining experience at Fairwinds garnered mixed feedback among reviewers but generally leaned toward positive sentiments regarding food quality and presentation. Most described meals served restaurant-style with unique menu options prepared by attentive staff members who are mindful of nutrition tailored towards elderly needs. While some noted that meal choices could become repetitive—expressing a desire for more variety—others celebrated new introductions like walnut shrimp that enhanced their dining experience. A few reviews pointed out occasional inconsistencies in food quality linked to staffing challenges in the kitchen; however, many residents remained optimistic about improvements being made.

Despite mostly glowing reviews about life at Fairwinds Rio Rancho, some concerns did emerge regarding communication from staff when addressing resident inquiries or concerns. A few reviewers conveyed feelings of frustration over unreturned calls regarding issues impacting their loved ones’ care or procedural oversights such as accessibility within certain parts of the facility. The level of compassion displayed by nursing staff was called into question by some families who sought greater understanding during vulnerable moments for their loved ones.

In summary, Fairwinds Rio Rancho presents itself as an engaging community filled with caring staff members committed to providing a supportive environment for its residents while actively encouraging social interaction through various activities and events. Although aspects related to food consistency and communication warrant attention for improvement moving forward—the overarching narrative is one filled with positivity surrounding friendships forged between residents alongside robust efforts from employees striving diligently every day at this welcoming establishment whose reputation continues to grow positively through shared experiences amongst all who call it home.

This part of Rio Rancho, New Mexico, offers a convenient location with a variety of amenities nearby. With several physicians, pharmacies, and a hospital in close proximity, residents can easily access healthcare services. There are also a selection of cafes and restaurants for dining options, including popular chains like Starbucks and Olive Garden. Additionally, there is a theater for entertainment and a park for outdoor recreation. Places of worship are also available for spiritual needs. Overall, this area provides essential services and conveniences that may be appealing to older adults considering senior living in Rio Rancho.

Physicians

• Robak Lee MD (0.6 miles)
• Worth Hearing Center (0.6 miles)
• City Of Vision Eyecare PC (0.6 miles)
• William Wallace Anderson (0.7 miles)
• Physicians Lifeline (0.7 miles)
• Rio Eyecare (1 miles)
• Presbyterian Medical Group (1 miles)

Cafes

• Starbucks (0.7 miles)
• Satellite Coffee (2.6 miles)
• Starbucks (3.1 miles)
• Starbucks (3.6 miles)
• Starbucks (4.7 miles)
• Bad Ass Coffee (7.4 miles)

Pharmacies

• Walgreens (0.8 miles)
• CVS Pharmacy (0.8 miles)
• CVS Speciality (0.8 miles)
• Walgreens (2.5 miles)
• Walgreens (3.1 miles)
• Olive Tree Compounding Pharmacy (3.2 miles)
• CVS Pharmacy (3.6 miles)

Hospitals

• Presbyterian Pediatric Urgent Care in Rio Rancho on High Resort Boulevard (0.8 miles)
• HealthSouth Rehabilitation Hospital (6.2 miles)
• Tri Core Reference Lab (6.8 miles)

Restaurants

• Weck's (0.9 miles)
• Sonic Drive-In (1.8 miles)
• Olive Garden (2.3 miles)
• Freddy's Frozen Custard & Steakburgers (2.4 miles)
• Chick-Fil-A (2.4 miles)
• Flying Star Cafe- Corrales (2.4 miles)
• McDonald's (2.7 miles)

Places of Worship

• First Baptist Church O (1.5 miles)

Theaters

• Regal Cinema UA Cottonwood Stadium 16 (2.9 miles)

Parks

• Montecito Estates Park (7.3 miles)