Harmony Residential Care

Pros

• The staff at Harmony Residential Care, Inc. provides amazing, focused care for each resident, creating a loving and supportive environment.
• Families of residents express deep gratitude for the exceptional attention and professionalism shown by the caregivers, who treat residents like family.
• The continuity of care from a stable staff greatly benefits the residents, fostering trust and emotional connections.
• Residents receive personalized touches that enhance their happiness, such as special activities and accommodations based on their interests.
• Families feel at ease knowing their loved ones are safe, well-fed, and cared for in a clean and welcoming home-like atmosphere.
• The facility offers a low resident-to-staff ratio, ensuring that each individual receives the attention they need.
• Residents engage in various activities that promote social interaction and mental stimulation, contributing to their overall well-being.
• Many families appreciate the owner’s understanding nature regarding financial hardships, reflecting a compassionate approach to caregiving.
• Overall experiences highlight peace of mind for families knowing their loved ones are happy and thriving in the care of harmonious staff members.

Cons

• The facility is $500 more a month than some others, which may be a concern for potential residents.
• They do not accept pets, which is a significant issue for some families who feel their loved ones cannot thrive without their pets.
• Due to COVID-19 protocols, prospective residents cannot meet the staff or tour the facility in person, limiting their ability to assess cleanliness and overall atmosphere.
• There are concerns about not being able to see inside the facility properly before making a decision.
• Some family members felt that they could not fully evaluate the care environment because of restrictions on interactions during tours.

Review

Harmony Residential Care, Inc. is a highly praised assisted living facility in Rio Rancho, New Mexico, known for its exceptional care and attentive staff. With three homes that provide a cozy environment for a maximum of eight to ten residents each, Harmony focuses on offering personalized, hands-on care to seniors with special needs. Many families have shared their experiences about how the facility has positively impacted their loved ones’ lives, particularly those suffering from dementia and Alzheimer's disease.

One of the standout features of Harmony is the remarkable staff-to-resident ratio that allows caregivers to devote ample time and attention to each resident. Families have consistently commented on the low turn-over rate among staff members, which fosters continuity in care and builds strong relationships between caregivers and residents. Reviews highlight specific staff members such as Margaret, the owner; Pattie, the office manager; Deseray; and various caretakers who have gone above and beyond their duties to create a nurturing environment. Families express gratitude for how these individuals treated their loved ones like family, ensuring that they felt safe, comfortable, and cherished throughout their stay.

The quality of care at Harmony extends beyond daily assistance with activities of daily living (ADLs) such as feeding medication management and hygiene. Families appreciate the holistic approach taken by Harmony's caregivers, which encompasses emotional support as well as physical health interventions. Residents benefit from regular visits from medical professionals who provide necessary treatments right at the home—such as foot nursing services or even x-ray technicians—minimizing stress for both residents and families alike. This comprehensive care contributes significantly to the overall well-being of residents; many reviews mention that loved ones blossomed after moving into Harmony’s supportive culture.

In addition to personalized medical care, Harmony offers engaging activities designed to keep residents socially stimulated and entertained. From group outings like barbecues in the backyard to arts and crafts sessions that encourage creativity—even musical activities tailored to particular residents' pasts—families are impressed by how much effort goes into creating meaningful interactions among residents. The facility cultivates an atmosphere where seniors can thrive together without feeling isolated or neglected despite their conditions.

Another aspect frequently highlighted in reviews is how well families feel they are supported throughout this challenging transition into assisted living. Many describe an emotional struggle when placing a loved one in such a facility but found solace with Harmony's transparent communication style coupled with its understanding nature during times of hardship. Several reviewers noted that owner Margaret has been accommodating regarding financial difficulties so families are not burdened further while trying to ensure optimal care for their loved ones.

While there were some concerns expressed regarding certain operational aspects—such as visiting protocols during COVID-19 restrictions or differences in pet policies—the majority consensus favors recommending Harmony Residential Care wholeheartedly. The overwhelming sense is one of peace knowing their loved ones are being treated with dignity while receiving top-notch care in a nurturing environment tailored specifically for memory-deficient seniors.

In conclusion, Harmony Residential Care stands out not just as an elderly care facility but as a compassionate community dedicated to enhancing lives through exceptional service and familial love amidst vulnerable circumstances. For those seeking comfort knowing their family member will receive dignified treatment while living joyfully within a clean and homelike setting comprised of bonded friendships—their heartfelt testimonies speak volumes about why many consider this place more than just 'a home.' It holds potential solutions infused with hope where lasting memories can still be created under expert guidance until life's natural end arrives gracefully.

Cafes

• Starbucks (0.2 miles)
• Starbucks (2.6 miles)
• Satellite Coffee (2.9 miles)
• Starbucks (3.3 miles)
• Starbucks (5.2 miles)
• Bad Ass Coffee (7.5 miles)

Pharmacies

• Walgreens (0.3 miles)
• CVS Pharmacy (0.3 miles)
• CVS Speciality (0.3 miles)
• Walgreens (2.5 miles)
• Walgreens (2.7 miles)
• Olive Tree Compounding Pharmacy (2.9 miles)
• Walgreens (3.3 miles)

Physicians

• Robak Lee MD (0.3 miles)
• Worth Hearing Center (0.4 miles)
• City Of Vision Eyecare PC (0.4 miles)
• Presbyterian Medical Group (0.5 miles)
• Physicians Lifeline (0.5 miles)
• Presbyterian Pediatrics in Rio Rancho on High Resort Blvd (0.5 miles)
• Rio Eyecare (0.5 miles)

Hospitals

• Presbyterian Pediatric Urgent Care in Rio Rancho on High Resort Boulevard (0.3 miles)
• HealthSouth Rehabilitation Hospital (6.7 miles)
• Tri Core Reference Lab (7.3 miles)

Restaurants

• Weck's (0.8 miles)
• Sonic Drive-In (1.8 miles)
• McDonald's (2.2 miles)
• Chick-Fil-A (2.5 miles)
• Olive Garden (2.5 miles)
• Chick-Fil-A (2.6 miles)
• Freddy's Frozen Custard & Steakburgers (2.7 miles)

Places of Worship

• First Baptist Church O (1.4 miles)

Theaters

• Regal Cinema UA Cottonwood Stadium 16 (3.2 miles)

Parks

• Montecito Estates Park (7.2 miles)