St. Ann

Name: St. Ann's Community at Chapel Oaks
Address: 1550 Portland Ave, Rochester, NY, 14621
Telephone: (585) 697-6600
Rating: 4.8

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1550 Portland Ave, Rochester, NY 14621

To contact a resident: (585) 697-6600

For more information about senior living options: (866) 208-4318

4.8 from 76 reviews

5 stars

64

4 stars

8

3 stars

3

2 stars

0

1 stars

1

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St. Ann's Community at Chapel Oaks Costs & Pricing

St. Ann's Community at Chapel Oaks offers competitive pricing for its accommodations compared to the broader market in Monroe County and the state of New York. For a one-bedroom unit, residents enjoy a monthly cost of $2,580, which is notably lower than both the county average of $2,907 and the state average of $4,307. Similarly, the two-bedroom option is priced at $3,870 - while higher than Monroe County's average of $3,300, it still presents a more affordable alternative when stacked against New York's statewide average of $4,786. These figures highlight St. Ann's commitment to providing quality living options that are accessible without compromising on care or community engagement.

Floor plans	St. Ann's Community at Chapel Oaks	Monroe County	New York
1 Bedroom	$2,580	$2,907	$4,307
2 Bedrooms	$3,870	$3,300	$4,786

Overall Review of St. Ann's Community at Chapel Oaks

common 22 reviews mention this

Staff feels consistently supportive

Residents and families repeatedly describe staff who are friendly and responsive.

A recurring theme is how residents are treated with respect and how often staff members feel available when families have questions or needs. Several reviewers specifically call out support during transitions like moving in, and follow-up during serious health events such as hospitalization and therapy. People also describe staff as helpful and efficient day to day, with an emphasis on personal attention.

common 6 reviews mention this

Food and dining are a strong point

Dining is repeatedly described as good and satisfying for residents.

Multiple reviews mention that the meals are tasty and that the dining experience is enjoyable. Families also describe the availability of room-service style dining and good meal plans, and at least one reviewer highlights a strong menu selection in the dining room. Reviewers also point to shared gatherings and luncheons as part of the overall dining experience.

common 7 reviews mention this

Activities help residents stay engaged

Residents describe frequent activities that make it easier to socialize.

Reviews frequently mention that there is “lots of activities” and that there is often something to do. Several families point to social programming like mystery bus excursions and regular outings, along with active staff involvement through the activities director. Religious and pastoral offerings also show up in reviews as part of keeping residents engaged.

differentiator 3 reviews mention this

Care needs are handled, case-by-case

Care support is described as attentive when residents need extra help.

While some reviewers frame the community as focused on independent living, others describe strong support when care demands increase. One reviewer highlights care for a resident on the Leo Center, while another praises a hospice unit. Another mentions support during therapy after a stroke, reinforcing that families see the community as responsive during health challenges.

caveat 3 reviews mention this

Pricing is a recurring concern

Several families say pricing was too high for their budget.

A clear caveat is cost: multiple reviews say the community is too expensive or “way out of my price range.” One reviewer also notes that it did not fit their needs because it did not offer the combination of independent and assisted living they were looking for, despite being understanding during the search. Overall, affordability comes through as a main reason some families did not move forward.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

Independent Living

Pets

Cats allowed
Dogs allowed

Amenities

Activities off-site
Activities on-site
Air-conditioning
Beautician on-site
Cable or satellite TV
Devotional services off-site
Devotional services on-site
Full kitchen
Ground floor units
Handicap accessible
Indoor common areas
Outdoor common areas
Swimming pool / hot tub
Wi-Fi/high-speed internet available

Transportation

Greater Rochester International (7 miles away)

Care Services

Ambulatory care
Diabetic care

Dining

Guest meals
International cuisine
Meals provided
No Sugar
Professional chef
Restaurant style dining
Room service
Vegetarian

Activities

Art classes
Catholic services
Cooking classes
Day trips and outings
Devotional activities offsite
Devotional activities on-site
Educational speakers / life long learning
Live well programs
Other religious services
Visiting chaplain or priest
Wine tasting

Videos

Nearby Places of Interest

This part of Rochester, New York, provides convenient access to a variety of healthcare services, including physicians, imaging centers, and pharmacies within short distances. The area also offers a diverse selection of restaurants catering to different tastes, as well as cafes for leisurely outings. Nearby parks such as Seneca Park and Durand Eastman Beach offer opportunities for outdoor activities and relaxation. In case of emergencies or more specialized medical care, both Strong Memorial Hospital and Highland Hospital are easily accessible. Public transportation options like Amtrak are available for travel needs, and places of worship like Artisan Church provide spiritual fulfillment. With amenities like theaters, shopping centers, and community events within reach, this neighborhood is ideal for senior living with easy access to essential services in a vibrant setting.

Physicians

Rochester Heart Institute (0.3 miles)
Imaging Center - Northern Heights (0.4 miles)
Flaherty Family Medicine (0.7 miles)
Vega Chiropractic and Wellness (0.7 miles)
East Ridge Family Medicine (0.7 miles)
Irondequoit Pediatrics (0.7 miles)
Urmc Labs (2.3 miles)

Restaurants

Chick-Fil-A (0.3 miles)
Wendy's (0.3 miles)
Rubino's Imported Italian Food (0.3 miles)
McDonald's (0.5 miles)
Irondequoit Beer Company (1.4 miles)
Johnny's Irish Pub (1.9 miles)
Rochester Public Market (2 miles)

Pharmacies

Rite Aid (0.5 miles)
Walgreens (0.9 miles)
Walgreens (1.3 miles)
Wegmans (1.4 miles)
Wegmans (1.4 miles)
Rite Aid (1.5 miles)
Walgreens (1.8 miles)

Cafes

Starbucks (1.5 miles)
New City Cafe (2.1 miles)
Ugly Duck Coffee (2.6 miles)
Java's Cafe (2.7 miles)
Locals Only (2.8 miles)
1872 Cafe (3.5 miles)
Starbucks (4.1 miles)

Parks

Seneca Park (1.8 miles)
Durand Eastman Beach (2 miles)
Bristol Play Area (2.1 miles)
Tryon Park (2.9 miles)
Martin Luther King Jr Memorial Park at Manhattan Square (2.9 miles)
Cobbs Hill Park (3.6 miles)
Highland Park (4.5 miles)

Hospitals

Strong Memorial Hospital (2.4 miles)
Highland Hospital (4.2 miles)

Transportation

Amtrak (2.5 miles)

Places of Worship

Artisan Church (4.1 miles)

Theaters

AMC Webster 12 (4.5 miles)

Frequently Asked Questions

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Independent Living in Nearby Cities

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