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3.7 from 58 reviews
5 stars
30
4 stars
5
3 stars
8
2 stars
3
1 stars
12
Overall Review of Keeler Park Apartments
caveat4 reviews mention this
Security feels inconsistent
Residents describe security that can feel unreliable and unhelpful.
Some residents say security does not respond when they need help, including concerns about a car theft attempt and package theft. Others mention cameras that were not useful and report elevators and the office being difficult to access. On the positive side, at least one reviewer specifically cites 24-hour security as a plus. Overall, security comes through as a mixed experience rather than a consistent strength.
caveat4 reviews mention this
Office and responsiveness split
Residents report both poor and helpful front-office experiences.
Several reviews criticize the office for rude interactions, poor phone responsiveness, and limited availability. Some also describe staff not helping during urgent situations. At the same time, other residents say the management will work with them and help with maintenance. The reviews suggest that service quality may vary by interaction.
caveat3 reviews mention this
Maintenance issues show up
Repairs and shared spaces can fall short for residents.
A number of day-to-day problems are mentioned, including leaks and a toilet overflow, along with delays getting set-up items like cable. Residents also describe maintenance concerns in shared areas, such as an activities space and storage problems. Laundry is another recurring frustration, with one reviewer calling the machines the worst and another mentioning money being taken in the laundry room.
common3 reviews mention this
Apartments are described as clean
Many residents say the apartments and grounds are clean.
Multiple reviewers point to cleanliness as a reason they feel good about the place. One resident says it is very clean, while another compares it favorably to other condos visited. Some also mention the apartments themselves in positive terms, including how they look and feel once moved in.
common6 reviews mention this
Layouts and space get praise
Residents often mention appealing layouts and apartment comfort.
Several reviews describe the apartments as lovely or pretty, with layouts that feel well-suited to living there. Space is also mentioned positively by different residents, including comments about spaciousness and having a nice apartment overall. A few reviews add more specific preferences, like liking a particular view.
caveat2 reviews mention this
Noise and barking concerns recur
Some residents report persistent noise problems from neighbors and nearby activity.
At least a couple of reviews describe ongoing noise, including barking dogs from neighbors and loud music from a nearby car wash or gas station area. One reviewer says dogs should not be allowed and calls the barking a continual issue. Another hopes management will address the concerns, which indicates the noise complaints were not fully resolved at the time of writing.
common2 reviews mention this
Rent is described as fair
Some residents describe the rent as affordable or fair.
A reviewer describes the rent as fair and says utilities are included. Another specifically mentions affordable rent, pairing it with a positive comment about security. Taken together, cost comes through as a helpful point for some residents, even though other issues still show up in the reviews.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Types of Care
Independent Living
Transportation
Greater Rochester International (6 miles away)
Nearby Places of Interest
Pharmacies
Walgreens (0.3 miles)
Wegmans (1 miles)
Rite Aid (1.2 miles)
Rite Aid (1.4 miles)
Walgreens (2.2 miles)
Wegmans (2.3 miles)
Walgreens (2.6 miles)
Physicians
East Ridge Family Medicine (0.3 miles)
Irondequoit Pediatrics (0.3 miles)
Rochester Heart Institute (0.8 miles)
Imaging Center - Northern Heights (0.9 miles)
Flaherty Family Medicine (1.6 miles)
Vega Chiropractic and Wellness (1.6 miles)
Urmc Labs (2.8 miles)
Parks
Seneca Park (0.8 miles)
Bristol Play Area (1.9 miles)
Durand Eastman Beach (2.4 miles)
Martin Luther King Jr Memorial Park at Manhattan Square (2.7 miles)
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Hospice care focuses on providing comfort and support for individuals nearing the end of life, with Medicare Part A covering services like nursing care and counseling for patients with a terminal illness and a life expectancy of six months or less. While most hospice services are low-cost for eligible patients, families should be aware that certain expenses, such as room and board, may not be covered.
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