St Anns Community - Rochester

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  • Interior

    A beautifully designed dining area with large windows offering a scenic view.
  • Building

    Aerial view of a large multi-story building with adjacent green space.
  • Architecture

    A suburban house with a well-maintained lawn and trees.
  • Windows

    A modern bathroom featuring a shower, vanity area, and plenty of natural light.
  • Dining

    A chef plates dishes in a modern kitchen while wearing a mask.
  • Landscaping

    A beautifully landscaped hotel entrance adorned with vibrant autumn flowers.
  • Kitchen

    A chef in a professional kitchen prepares fresh ingredients while following safety protocols.
  • Exterior

    A modern residential building with a well-maintained exterior and clear blue sky.
  • Church

    A serene view of the interior of a church, highlighting the altar and wooden pews.

St Anns Community - Rochester

1500 Portland Avenue, Rochester, NY 14621

For more information about senior living options: (844) 490-3973

1 from 1 review
Memory Care Skilled Nursing Facility

Pricing

St. Ann's Community in Rochester presents a competitive pricing structure for its residents, particularly when considering the costs associated with similar accommodations in Monroe County and across New York State. The monthly fee for both private and semi-private rooms at St. Ann's is set at $4,500, aligning closely with the average for local county options - $3,375 for a private room and $3,412 for a semi-private room. However, when viewed in relation to the broader New York state averages of $5,159 for private accommodations and $4,389 for semi-private spaces, St. Ann's offers compelling value without compromising on quality or care. This positioning reflects an attractive option for families seeking reliable senior living solutions that balance affordability with a reputable standard of service in the region.

Floor plansSt Anns Community - RochesterMonroe CountyNew York
Private$4,500$3,375$5,159
Semi-Private$4,500$3,412$4,389

Overall Review

Pros

  • pro The nurse's assistants provided good care and support during the rehabilitation process.
  • pro The rehab floor was recently remodeled, creating a more modern environment.
  • pro The cleanliness of the floors was commendable, contributing to a pleasant atmosphere.
  • pro The hardworking staff members made a positive impact despite challenges in the facility.

Cons

  • pro The staff at St Ann's Home provided a very bad experience for the reviewer and their mother.
  • pro The food served was horrible and often cold.
  • pro The front-of-the-house staff was deceitful and not forthcoming.
  • pro The overall atmosphere in the non-remodeled floors was depressing.
  • pro The facility seemed more focused on making money than on providing quality care.
  • pro Despite the positive contributions of nurse's assistants, the general staff was considered horrible by the reviewer.

Review

A Candid Reflection on St. Ann's Home: Navigating the Complexities of Rehabilitation Care

When seeking rehabilitation services for a loved one, families often hope for an environment that fosters healing, compassion, and quality care. Unfortunately, my experience with St. Ann's Home has proven to be far from ideal. Although there were some redeeming qualities within the facility, numerous shortcomings in staff behavior and overall treatment left much to be desired. This narrative aims to give voice to the disheartening aspects we encountered during my mother’s stay.

Firstly, while the remodeling of the rehab floor provided a refreshed look, it contrasted starkly with other areas of the facility that appeared outdated and uninviting. The non-renovated sections were visually depressing and contributed to an overall atmosphere that felt less than conducive to recovery. A welcoming environment is crucial in rehabilitation settings; when patients are greeted by drab surroundings, it can detract significantly from their motivation and morale.

Food service is another critical aspect of any rehabilitation center, as proper nutrition plays a vital role in recovery. Regrettably, our experience with meal offerings at St. Ann’s fell short of expectations; the food was consistently cold and lacking flavor or variety. Meals intended to nourish sometimes resulted in disappointment instead; this not only affected my mother's physical health but also her emotional state during this challenging time.

While certain elements of care warranted praise—specifically the efforts made by nurse’s assistants—it became evident that they were exceptions amidst an unhappy culture among the front-of-house staff. The aides appeared dedicated and compassionate despite their overwhelming workloads; they seemed genuinely invested in doing their best for each patient under challenging circumstances. However, this commendable spirit was overshadowed by disillusionment regarding management dynamics and frontline interactions.

The administrative staff's behavior compounded our frustrations considerably. We found them to be deceitful and lacking transparency regarding policies and procedures; communication breakdowns left us feeling misled about my mother’s care plan and rights within the facility. In what should have been a supportive environment focused on healing, we experienced unnecessary stress due to insufficient information and inadequate assistance from those who were meant to guide us through this process.

Ultimately, our conclusion about St. Ann’s Home is one paired with deep regret: we would not recommend this facility for rehabilitation services based on our experiences. While many staff members worked diligently behind the scenes—the ‘overworked worker bees’ so to speak—the systemic issues present within management detracted heavily from potential patient outcomes and satisfaction levels. As families search for suitable rehab facilities for their loved ones, I urge them to consider these facets carefully before making such an important decision about care environments like St. Ann’s Home.

Features

Housing

  • 470 resident community capacity 470 resident community capacity

Types of Care

  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Greater Rochester International (7 miles away) Greater Rochester International (7 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

St. Ann's Community in Rochester, NY is a skilled nursing facility that offers exceptional care and a wide range of amenities for its residents. With a focus on providing personalized and compassionate assistance, St. Ann's Community ensures that seniors receive the support they need to maintain a high quality of life.

Residents can enjoy various amenities designed to promote relaxation and well-being. These include a beauty salon for pampering, cable or satellite TV for entertainment, and a fully furnished living space for comfort. The community also provides conveniences such as housekeeping services and move-in coordination to make the transition smooth.

For socialization and engagement, St. Ann's Community offers numerous options. Residents can gather in the dining room for restaurant-style meals or visit the gaming room for some friendly competition. There is also a small library where individuals can relax with a book, as well as a computer center equipped with Wi-Fi/high-speed internet access.

Furthermore, St. Ann's Community prioritizes the physical health of its residents. It features a fitness room with exercise equipment and wellness programs to help seniors stay active and maintain their overall well-being. The community also has outdoor spaces such as gardens for residents to enjoy nature.

In terms of care services, St. Ann's Community provides 24-hour call system and supervision to ensure residents' safety at all times. Highly trained staff members are available to assist with activities of daily living, including bathing, dressing, and transfers.

The community also offers medication management and diabetes diet support to meet specific health needs. Moreover, there is a mental wellness program in place to cater to residents' emotional well-being.

Transportation arrangement services are provided by St. Ann's Community for both non-medical purposes as well as ensuring that residents have transportation options available for their doctors' appointments.

Additionally, concierge services are offered to assist residents with any additional needs or requests they may have. Planned day trips and scheduled daily activities foster a sense of camaraderie and provide stimulating experiences for residents.

St. Ann's Community is conveniently located near numerous amenities, including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This ensures that residents have easy access to various services and entertainment options in the nearby neighborhood.

Overall, St. Ann's Community provides a nurturing environment where seniors can receive the care and support they need while enjoying a fulfilling and vibrant lifestyle.

Nearby Places of Interest

Restaurants

  • Chick-Fil-A (0.3 miles)
  • Wendy's (0.3 miles)
  • Rubino's Imported Italian Food (0.4 miles)
  • McDonald's (0.5 miles)
  • Irondequoit Beer Company (1.4 miles)
  • Johnny's Irish Pub (1.9 miles)
  • Rochester Public Market (2 miles)

Physicians

  • Rochester Heart Institute (0.3 miles)
  • Imaging Center - Northern Heights (0.4 miles)
  • Flaherty Family Medicine (0.7 miles)
  • Vega Chiropractic and Wellness (0.7 miles)
  • East Ridge Family Medicine (0.8 miles)
  • Irondequoit Pediatrics (0.8 miles)
  • Urmc Labs (2.3 miles)

Pharmacies

  • Rite Aid (0.5 miles)
  • Walgreens (1 miles)
  • Walgreens (1.2 miles)
  • Wegmans (1.4 miles)
  • Wegmans (1.5 miles)
  • Rite Aid (1.5 miles)
  • Walgreens (1.8 miles)

Cafes

  • Starbucks (1.4 miles)
  • New City Cafe (2.1 miles)
  • Ugly Duck Coffee (2.6 miles)
  • Java's Cafe (2.7 miles)
  • Locals Only (2.8 miles)
  • 1872 Cafe (3.6 miles)
  • Starbucks (4.1 miles)

Parks

  • Seneca Park (1.8 miles)
  • Durand Eastman Beach (2 miles)
  • Bristol Play Area (2.1 miles)
  • Tryon Park (2.9 miles)
  • Martin Luther King Jr Memorial Park at Manhattan Square (2.9 miles)
  • Cobbs Hill Park (3.6 miles)
  • Highland Park (4.5 miles)

Hospitals

  • Strong Memorial Hospital (2.4 miles)
  • Highland Hospital (4.2 miles)

Transportation

  • Amtrak (2.5 miles)

Places of Worship

  • Artisan Church (4.1 miles)

Theaters

  • AMC Webster 12 (4.4 miles)

Frequently Asked Questions

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