St Anns Community - Rochester

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  • Interior

    A beautifully designed dining area with large windows offering a scenic view.
  • Building

    Aerial view of a large multi-story building with adjacent green space.
  • Architecture

    A suburban house with a well-maintained lawn and trees.
  • Windows

    A modern bathroom featuring a shower, vanity area, and plenty of natural light.
  • Dining

    A chef plates dishes in a modern kitchen while wearing a mask.
  • Landscaping

    A beautifully landscaped hotel entrance adorned with vibrant autumn flowers.
  • Kitchen

    A chef in a professional kitchen prepares fresh ingredients while following safety protocols.
  • Exterior

    A modern residential building with a well-maintained exterior and clear blue sky.
  • Church

    A serene view of the interior of a church, highlighting the altar and wooden pews.

St Anns Community - Rochester

1500 Portland Avenue, Rochester, NY 14621

For more information about senior living options: (844) 490-3973

1 from 1 review
Memory Care Skilled Nursing Facility

Pricing

St. Ann's Community in Rochester presents a competitive pricing structure for its residents, particularly when considering the costs associated with similar accommodations in Monroe County and across New York State. The monthly fee for both private and semi-private rooms at St. Ann's is set at $4,500, aligning closely with the average for local county options - $3,375 for a private room and $3,412 for a semi-private room. However, when viewed in relation to the broader New York state averages of $5,159 for private accommodations and $4,389 for semi-private spaces, St. Ann's offers compelling value without compromising on quality or care. This positioning reflects an attractive option for families seeking reliable senior living solutions that balance affordability with a reputable standard of service in the region.

Room TypeSt Anns Community - RochesterMonroe CountyNew York
Private$4,500$3,375$5,159
Semi-Private$4,500$3,412$4,389

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    Overall Review

    Pros

    • pro The nurse's assistants provided good care and support during the rehabilitation process.
    • pro The rehab floor was recently remodeled, creating a more modern environment.
    • pro The cleanliness of the floors was commendable, contributing to a pleasant atmosphere.
    • pro The hardworking staff members made a positive impact despite challenges in the facility.

    Cons

    • pro The staff at St Ann's Home provided a very bad experience for the reviewer and their mother.
    • pro The food served was horrible and often cold.
    • pro The front-of-the-house staff was deceitful and not forthcoming.
    • pro The overall atmosphere in the non-remodeled floors was depressing.
    • pro The facility seemed more focused on making money than on providing quality care.
    • pro Despite the positive contributions of nurse's assistants, the general staff was considered horrible by the reviewer.

    Review

    A Candid Reflection on St. Ann's Home: Navigating the Complexities of Rehabilitation Care

    When seeking rehabilitation services for a loved one, families often hope for an environment that fosters healing, compassion, and quality care. Unfortunately, my experience with St. Ann's Home has proven to be far from ideal. Although there were some redeeming qualities within the facility, numerous shortcomings in staff behavior and overall treatment left much to be desired. This narrative aims to give voice to the disheartening aspects we encountered during my mother’s stay.

    Firstly, while the remodeling of the rehab floor provided a refreshed look, it contrasted starkly with other areas of the facility that appeared outdated and uninviting. The non-renovated sections were visually depressing and contributed to an overall atmosphere that felt less than conducive to recovery. A welcoming environment is crucial in rehabilitation settings; when patients are greeted by drab surroundings, it can detract significantly from their motivation and morale.

    Food service is another critical aspect of any rehabilitation center, as proper nutrition plays a vital role in recovery. Regrettably, our experience with meal offerings at St. Ann’s fell short of expectations; the food was consistently cold and lacking flavor or variety. Meals intended to nourish sometimes resulted in disappointment instead; this not only affected my mother's physical health but also her emotional state during this challenging time.

    While certain elements of care warranted praise—specifically the efforts made by nurse’s assistants—it became evident that they were exceptions amidst an unhappy culture among the front-of-house staff. The aides appeared dedicated and compassionate despite their overwhelming workloads; they seemed genuinely invested in doing their best for each patient under challenging circumstances. However, this commendable spirit was overshadowed by disillusionment regarding management dynamics and frontline interactions.

    The administrative staff's behavior compounded our frustrations considerably. We found them to be deceitful and lacking transparency regarding policies and procedures; communication breakdowns left us feeling misled about my mother’s care plan and rights within the facility. In what should have been a supportive environment focused on healing, we experienced unnecessary stress due to insufficient information and inadequate assistance from those who were meant to guide us through this process.

    Ultimately, our conclusion about St. Ann’s Home is one paired with deep regret: we would not recommend this facility for rehabilitation services based on our experiences. While many staff members worked diligently behind the scenes—the ‘overworked worker bees’ so to speak—the systemic issues present within management detracted heavily from potential patient outcomes and satisfaction levels. As families search for suitable rehab facilities for their loved ones, I urge them to consider these facets carefully before making such an important decision about care environments like St. Ann’s Home.

    Features

    Housing

    • 470 resident community capacity 470 resident community capacity

    Types of Care

    • Memory Care Memory Care
    • Skilled Nursing Facility Skilled Nursing Facility

    Amenities

    • Air-conditioning Air-conditioning
    • Beauty salon Beauty salon
    • Cable or satellite TV Cable or satellite TV
    • Computer center Computer center
    • Dining room Dining room
    • Fitness room Fitness room
    • Fully furnished Fully furnished
    • Gaming room Gaming room
    • Garden Garden
    • Housekeeping services Housekeeping services
    • Kitchenette Kitchenette
    • Move-in coordination Move-in coordination
    • Outdoor space Outdoor space
    • Private bathrooms Private bathrooms
    • Restaurant-style dining Restaurant-style dining
    • Small library Small library
    • Telephone Telephone
    • Wellness center Wellness center
    • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

    Transportation

    • Community operated transportation Community operated transportation
    • Transportation arrangement Transportation arrangement
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
    • Transportation to doctors appointments Transportation to doctors appointments

    Care Services

    • 12-16 hour nursing 12-16 hour nursing
    • 24-hour call system 24-hour call system
    • 24-hour supervision 24-hour supervision
    • Activities of daily living assistance Activities of daily living assistance
    • Assistance with bathing Assistance with bathing
    • Assistance with dressing Assistance with dressing
    • Assistance with transfers Assistance with transfers
    • Diabetes diet Diabetes diet
    • Meal preparation and service Meal preparation and service
    • Medication management Medication management
    • Mental wellness program Mental wellness program
    • Special dietary restrictions Special dietary restrictions

    Dining

    • Diabetes diet Diabetes diet
    • Special dietary restrictions Special dietary restrictions

    Activities

    • Community-sponsored activities Community-sponsored activities
    • Concierge services Concierge services
    • Fitness programs Fitness programs
    • Planned day trips Planned day trips
    • Resident-run activities Resident-run activities
    • Scheduled daily activities Scheduled daily activities

    Description

    St. Ann's Community in Rochester, NY is a skilled nursing facility that offers exceptional care and a wide range of amenities for its residents. With a focus on providing personalized and compassionate assistance, St. Ann's Community ensures that seniors receive the support they need to maintain a high quality of life.

    Residents can enjoy various amenities designed to promote relaxation and well-being. These include a beauty salon for pampering, cable or satellite TV for entertainment, and a fully furnished living space for comfort. The community also provides conveniences such as housekeeping services and move-in coordination to make the transition smooth.

    For socialization and engagement, St. Ann's Community offers numerous options. Residents can gather in the dining room for restaurant-style meals or visit the gaming room for some friendly competition. There is also a small library where individuals can relax with a book, as well as a computer center equipped with Wi-Fi/high-speed internet access.

    Furthermore, St. Ann's Community prioritizes the physical health of its residents. It features a fitness room with exercise equipment and wellness programs to help seniors stay active and maintain their overall well-being. The community also has outdoor spaces such as gardens for residents to enjoy nature.

    In terms of care services, St. Ann's Community provides 24-hour call system and supervision to ensure residents' safety at all times. Highly trained staff members are available to assist with activities of daily living, including bathing, dressing, and transfers.

    The community also offers medication management and diabetes diet support to meet specific health needs. Moreover, there is a mental wellness program in place to cater to residents' emotional well-being.

    Transportation arrangement services are provided by St. Ann's Community for both non-medical purposes as well as ensuring that residents have transportation options available for their doctors' appointments.

    Additionally, concierge services are offered to assist residents with any additional needs or requests they may have. Planned day trips and scheduled daily activities foster a sense of camaraderie and provide stimulating experiences for residents.

    St. Ann's Community is conveniently located near numerous amenities, including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This ensures that residents have easy access to various services and entertainment options in the nearby neighborhood.

    Overall, St. Ann's Community provides a nurturing environment where seniors can receive the care and support they need while enjoying a fulfilling and vibrant lifestyle.

    Nearby Places of Interest

    Restaurants

    • Chick-Fil-A (0.3 miles)
    • Wendy's (0.3 miles)
    • Rubino's Imported Italian Food (0.4 miles)
    • McDonald's (0.5 miles)
    • Irondequoit Beer Company (1.4 miles)
    • Johnny's Irish Pub (1.9 miles)
    • Rochester Public Market (2 miles)

    Physicians

    • Rochester Heart Institute (0.3 miles)
    • Imaging Center - Northern Heights (0.4 miles)
    • Flaherty Family Medicine (0.7 miles)
    • Vega Chiropractic and Wellness (0.7 miles)
    • East Ridge Family Medicine (0.8 miles)
    • Irondequoit Pediatrics (0.8 miles)
    • Urmc Labs (2.3 miles)

    Pharmacies

    • Rite Aid (0.5 miles)
    • Walgreens (1 miles)
    • Walgreens (1.2 miles)
    • Wegmans (1.4 miles)
    • Wegmans (1.5 miles)
    • Rite Aid (1.5 miles)
    • Walgreens (1.8 miles)

    Cafes

    • Starbucks (1.4 miles)
    • New City Cafe (2.1 miles)
    • Ugly Duck Coffee (2.6 miles)
    • Java's Cafe (2.7 miles)
    • Locals Only (2.8 miles)
    • 1872 Cafe (3.6 miles)
    • Starbucks (4.1 miles)

    Parks

    • Seneca Park (1.8 miles)
    • Durand Eastman Beach (2 miles)
    • Bristol Play Area (2.1 miles)
    • Tryon Park (2.9 miles)
    • Martin Luther King Jr Memorial Park at Manhattan Square (2.9 miles)
    • Cobbs Hill Park (3.6 miles)
    • Highland Park (4.5 miles)

    Hospitals

    • Strong Memorial Hospital (2.4 miles)
    • Highland Hospital (4.2 miles)

    Transportation

    • Amtrak (2.5 miles)

    Places of Worship

    • Artisan Church (4.1 miles)

    Theaters

    • AMC Webster 12 (4.4 miles)

    Frequently Asked Questions

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