1500 Portland Avenue, Rochester, NY 14621
For more information about senior living options: (866) 208-4318
St Anns Community - Rochester Costs & Pricing
St. Ann's Community in Rochester presents a competitive pricing structure for its residents, particularly when considering the costs associated with similar accommodations in Monroe County and across New York State. The monthly fee for both private and semi-private rooms at St. Ann's is set at $4,500, aligning closely with the average for local county options - $3,375 for a private room and $3,412 for a semi-private room. However, when viewed in relation to the broader New York state averages of $5,159 for private accommodations and $4,389 for semi-private spaces, St. Ann's offers compelling value without compromising on quality or care. This positioning reflects an attractive option for families seeking reliable senior living solutions that balance affordability with a reputable standard of service in the region.
| Floor plans | St Anns Community - Rochester | Monroe County | New York |
|---|---|---|---|
| Private | $4,500 | $3,375 | $5,159 |
| Semi-Private | $4,500 | $3,412 | $4,389 |
Skilled Nursing Facilities with a similar price nearby
-
About the same
Crimson Ridge Meadows
$4,495 to $5,370 / month6.2 miles away
Overall Review of St Anns Community - Rochester
Pros
The floor was clean.- The nurse's assistants were good.
- The rehab floor was recently remodeled.
- The lowest-paid staff did the best job.
Cons
The mother had a bad experience with the staff.- The staff overall were horrible.
- The food was horrible and cold.
- The floors that weren't remodeled were depressing.
- The front-of-house staff were deceitful and not forthcoming, apparently out for money.
- They wouldn't recommend the facility to anybody, especially for rehab.
Review
St Anns Community in Rochester is best suited for seniors who need post-hospital rehab and can tolerate uneven levels of administrative warmth. The setting shows promise through a recently remodeled rehab floor and dependable nurse’s aides who can keep daily routines steady even when other parts of the operation stumble. Families prioritizing functional skilled care over a polished front desk will find value in the core nursing support and a brighter recovery space, provided that expectations stay grounded about dining quality and administrative responsiveness.
What works in practice centers on the rehab team's steadiness. The nurse’s aides emerge as capable and reliable, delivering consistent daily care in a demanding environment. The remodeled rehab wing contributes a cleaner, more inviting atmosphere, likely supporting better mood and motivation during recovery. However, these strengths are not evenly distributed across the facility. The front-of-house staff are described as deceitful and not forthcoming, creating a sense that the facility is more driven by financial considerations than by resident welfare. Food quality compounds the problem: meals are reported as cold and unappealing, undermining morale and the recovery regimen alike. In short, the tangible elements that affect day-to-day comfort, who interacts with families, how information is shared, and what residents eat, carry as much weight as the clinical care itself.
The main drawbacks extend beyond taste and transparency into the facility’s overall atmosphere. Non-remodeled sections feel depressing, and that gloom can sap the energy needed for rehabilitation. The reviewer’s sense that the lowest-paid staff do the best work hints at a morale issue that permeates interactions and could erode trust over time. When the administrative voice is perceived as self-serving, concerns about billing, care priorities, and escalation channels naturally rise. The result is a care experience that is functionally adequate on a clinical level but emotionally difficult and potentially destabilizing for families seeking reassurance and consistent communication.
The pros, reliable nursing assistance and a cleaner, updated rehab area, do offer meaningful value, particularly for short-term recovery where daily hands-on care matters most. Yet these advantages fail to fully offset the core negatives: inconsistent, sometimes distrustful administrative conduct, subpar dining, and a culture that can feel transactional rather than resident-centered. For families measuring hard outcomes (mobility progress, safety, and routine) against softer factors (trust, warmth, and clear, proactive communication), the scales tilt toward concern. The rehab gains may be real, but they arrive alongside a package that risks eroding confidence in the overall care experience.
For families evaluating alternatives, this community is worth a serious comparison if rehab clarity and staff reliability are the primary criteria. If dependable front-desk communication, transparent billing practices, and consistently high-quality meals are non-negotiables, other Rochester options should be pursued. Before deciding, schedule candid conversations with administration, request to meet the actual care teams beyond the aides, and tour both remodeled and non-remodeled areas to gauge environment consistently. Ask pointed questions about care coordination, how concerns are tracked and resolved, and what steps are in place to improve staff morale. This due diligence is essential to determine whether St Anns can deliver a defensible balance of rehab outcomes and trust.
The bottom line is clear: St Anns Community provides a viable rehab pathway when the emphasis is on skilled daily care and a refreshed rehab space. The downsides, perceived financial motives, frontline staff distrust, and disappointing dining, are not minor. For families where trust, warmth, and seamless communication are non-negotiable, alternatives will typically offer a more reassuring package. If choosing this community, approach with explicit expectations, insist on stable care-team assignments, frequent updates, and a concrete plan for meal quality improvements. In its current profile, St Anns reads less as a preferred long-term living solution and more as a cautious, backup option for recovery-focused needs.
470 resident community capacity
Memory Care
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Greater Rochester International (7 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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