2150 Street Paul Street, Rochester, NY 14621
For more information about senior living options: (844) 490-3973
The therapy staff is excellent. The staff is nice. The rehab team is outstanding with great follow-up. The staff is caring and loving. The staff at The Brook is compassionate and attentive, exceeding expectations and calming fears with outstanding care. The Brook is described as the best nursing home the reviewer has experienced, with residents first in mind.
The Brook at High Falls is dirty, run down, and unsafe for residents. The staff are frequently negligent and overworked, leaving residents waiting for help and at risk of bedsores. Diabetic residents are served high-sugar meals with inadequate insulin monitoring, causing dangerous blood sugar spikes. Staff sometimes refuse or delay calling 911/EMS when care is needed. The environment is unclean with strong odors and a lack of basic supplies like soap and linens. Residents are left in soiled beds or without timely assistance due to insufficient rounds and staffing. There are reports of rude, confrontational, and uncaring staff, contributing to a hostile atmosphere. The rehab facilities are poorly equipped, with no dedicated physical therapy space or proper equipment. The facility has been described as abusive and neglectful and is urged to be shut down.The Baird Nursing Home in Rochester is best suited for families that value practical, hands?on care and a rehab?driven daily routine over showroom polish. This is a setting where frontline staff and rehabilitation professionals are the backbone of daily life, and where resident progress often depends on the consistency and attentiveness of aides, nurses, and therapists. It works best for residents who respond to direct caregiver relationships and who can tolerate an older, no?frills environment. For families that demand a pristine facility, flawless safety records, and relentless supervision, alternatives deserve serious consideration. Stability in leadership and adequate staffing levels will largely determine the day?to?day experience, so those with high expectations on cleanliness and rapid EMS activation should screen other options.
Pros that recur in the reviews point to genuine, person?centered care when staff are present. When caregivers are engaged, residents notice, and the warmth from front?line workers can translate into meaningful daily interactions. The rehabilitation team is repeatedly praised for its competence, with therapists and support staff delivering practical strategies that support mobility, independence, and ongoing therapy goals. In settings where staff consistency exists, residents report feeling treated with dignity and respect, and family members often gain confidence from the continuity of care during rehab and long?term stays.
The main drawbacks are hard to overlook. A pattern of understaffing and slow call?bell response emerges across many accounts, leaving some residents waiting for assistance and assistance delays that can affect dignity and safety. Several reviews describe environments that feel neglected or poorly maintained, with insufficient supplies and limited oversight. Communication gaps and unreturned calls from management further erode trust, and questions about round schedules and supervision creep into families' decision making. Taken together, these issues can undermine the potential gains from strong rehab teams and compassionate aides, especially for residents with greater medical or safety needs.
Still, the positives can offset some negatives when the goal is recovery or stabilization rather than perpetual fragility. A committed rehab program and consistently caring frontline staff can yield real improvements in function and mood, helping a resident regain or maintain independence during a rehab stay or transition to longer?term care. For families who place a premium on human connection and tangible progress, these elements may be enough to justify staying the course - provided risk factors are managed and supervision remains reasonably reliable. However, the scale and persistence of reported gaps mean this offset is not universal and should be weighed against individual health risks and safety expectations.
For those evaluating options, alternatives should be on the table if predictable safety, a clean environment, and dependable, proactive management are non?negotiables. Seek facilities with solid state inspection histories, transparent leadership, and evidence of adequate staffing at all shifts. Talk to current residents and families, observe a shift, and verify response times for call bells and assisted hygiene. A facility praised for strong care teams but plagued by occasional lapses can still be viable for some - but if clean lines of accountability and consistently timely care are nonnegotiable, it is prudent to compare with Rochester options that demonstrate steadier performance in these areas.
Bottom line: this community can deliver heartfelt, capable rehab and long?term care when staffing is sufficient and attention is consistent, but the burden of negative experiences in many accounts cannot be ignored. Weigh the robust, compassionate care available from dedicated frontline staff against repeated concerns about staffing gaps, cleanliness, and safety oversight. If a safer, cleaner, more consistently responsive option exists nearby, that choice should take precedence. A disciplined site visit, specific questions about staffing ratios, rounds frequency, maintenance standards, and direct references are essential steps before making a final commitment.
28 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Greater Rochester International (6 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Baird Nursing Home in Rochester, NY is a comfortable and well-equipped assisted living community offering a range of amenities and care services to meet the needs of its residents. The community provides a homely environment with fully furnished accommodations that include cable or satellite TV, Wi-Fi/high-speed internet, and telephone access for entertainment and communication.
Residents can enjoy delicious meals prepared by experienced chefs in the dining room, which offers restaurant-style dining. Special dietary restrictions are catered to, ensuring that everyone's nutritional needs are met. For those who prefer to cook their own meals, there is a kitchenette available.
The community features outdoor spaces and gardens where residents can relax, take walks, or engage in gardening activities. There is also a small library onsite for those who enjoy reading. Housekeeping services ensure that the living areas remain clean and tidy at all times.
Baird Nursing Home takes pride in providing exceptional care services, with 24-hour supervision to ensure the safety and well-being of residents. Trained staff are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is offered to help residents stay on track with their prescribed medications.
The community understands the importance of mental wellness and offers a dedicated program to support residents' mental health. This may include engaging activities and programs designed to stimulate cognitive function and promote emotional well-being.
Baird Nursing Home is conveniently located near various amenities that enhance the quality of life for its residents. With nearby cafes, parks, pharmacies, restaurants, transportation options, places of worship, and hospitals, residents have easy access to various services and recreational opportunities.
Overall, Baird Nursing Home provides a caring and comfortable environment where seniors can enjoy their independence while receiving assistance when needed.
Baird Nursing Home is located at 2150 Street Paul Street, Rochester, NY 14621 in Monroe County, New York
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