Legacy at Cranberry Landing

Pros

• Residents at Cranberry Landing appreciate the clean and well-kept environment that feels home-like.
• The staff is described as wonderful, kind, and attentive to the needs of the residents.
• Many reviews highlight the spacious apartments and the allowance for pets, which adds to the positive living experience.
• Residents enjoy a variety of activities and amenities, such as movie nights, game rooms, and arts and crafts programs.
• Family members have noted good communication from staff regarding their loved ones’ care.
• The facility is praised for its beautiful furnishings and welcoming atmosphere.
• Legacy at Cranberry Landing offers a warm community where residents feel safe and included in social activities.
• Several reviews mention that the dining area is pleasant, contributing to a positive dining experience.

Cons

• The food is atrocious and not fit for seniors, consisting mainly of processed items like hot dogs and chicken nuggets.
• The staff is mediocre, with some being lazy and impatient; one nurse was disinterested and intimidating towards residents.
• There is a lack of communication with families, often communicated abruptly and unprofessionally after the fact.
• There have been issues with internet access that took weeks to resolve due to busy staff.
• There has been significant turnover in staff, leading to inconsistency in care and support for residents.
• Some apartments had walk-in showers that were considered too small for comfort.
• Residents’ personal belongings went missing despite being labeled, and cleanliness standards were not met consistently, with food left out for days.
• The management seems more focused on profitability than on the well-being of the residents.
• Overall staffing issues need improvement to provide better care for residents.
• The community did not fulfill promises related to activities and quality of care initially advertised.

Review

Cranberry Landing is a senior living facility that has drawn mixed reviews from residents and their families. Many reviewers have highlighted the facility's home-like atmosphere, cleanliness, and the spaciousness of the rooms. The willingness of staff to accommodate residents' needs also received positive mentions; they are described as kind and eager to help. One notable aspect that stood out is the allowance for pets, which many residents find comforting. With services ranging from enhanced rehabilitation to assisted living, memory care, and independent living, Cranberry Landing serves a diverse set of needs for its residents.

On one hand, there are glowing remarks regarding the numerous activities provided— such as movie nights, arts and crafts sessions, and a welcoming environment that encourages socialization among residents. Many found the space to be beautifully furnished with ample natural light in individual units. Residents appreciated both the internal amenities—that include well-sized apartments with outdoor access—and the community feeling cultivated through various events organized by enthusiastic staff members like Matt and Alicia.

Conversely, serious concerns were raised about several aspects of life at Cranberry Landing. A common theme among critical reviews focuses on food quality; many described it as far from nutritious or appetizing for seniors. Critics lamented that meals often consisted of processed items like hot dogs and chicken nuggets rather than balanced diets suitable for older adults who need proper nutrition. This was particularly troubling given that meal times can significantly affect health outcomes in elderly populations.

Another pressing issue is staffing dynamics within Cranberry Landing. Some reviews pointed out a revolving door of caregivers leading to inconsistent care experiences for residents. While some staff members were praised for their attentiveness and compassion, others were criticized for being lazy or uninterested in resident well-being—especially during meal times where dining attendants were reported to rush residents unceremoniously. Additionally, there appeared to be significant communication issues between management and family members concerning care updates and accessibility.

Some families expressed frustration over administrative shortcomings: limited communication led them to feel uninformed about their loved ones' daily lives within the facility. For example, one reviewer mentioned an alarming lack of communication regarding essential concerns about their mother’s care—a sentiment echoed by others who felt more focus was placed on business profitability than on genuine residence welfare.

Despite these criticisms, several respondents emphasized how happy their loved ones appeared at Cranberry Landing or Legacy at Cranberry Landing—often citing satisfaction with management's efforts to maintain cleanliness and provide comfortable living arrangements despite staff turnover challenges. Many also praised how welcoming all employees were when settling new residents into the community while providing supportive follow-ups after market intake processes.

Ultimately, opinions on Cranberry Landing vary widely based on personal experiences—the emphasis on creating a sense of home should be weighed against some serious operational lapses noted across multiple reviews regarding meal quality, staffing adequacy, and overall management performance in coordinating necessary healthcare support tailored specifically for seniors. Prospective families may want to conduct thorough comparisons with other facilities before making decisions regarding long-term residency options given these variable insights into life at Cranberry Landing.

This part of Rochester, New York, offers a convenient and diverse range of amenities for senior living. With several cafes, pharmacies, physicians' offices, restaurants, parks, theaters, hospitals, transportation options, and places of worship within a few miles radius, residents have easy access to essential services and recreational activities. The presence of reputable healthcare facilities such as Strong Memorial Hospital and Highland Hospital ensures quality medical care. Additionally, the variety of dining options and entertainment venues provides opportunities for socialization and leisure. Overall, this area presents a well-rounded and accessible community for seniors looking to settle in Rochester.

Cafes

• Starbucks (1.1 miles)
• New City Cafe (1.9 miles)
• Starbucks (2.5 miles)
• Ugly Duck Coffee (3.3 miles)
• Locals Only (3.3 miles)
• Java's Cafe (3.5 miles)
• Tree Town Cafe (3.9 miles)

Pharmacies

• Wegmans (1.2 miles)
• Walgreens (1.2 miles)
• Walgreens (1.3 miles)
• Rite Aid (1.4 miles)
• Wegmans (2.2 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.8 miles)

Physicians

• Vega Chiropractic and Wellness (1.4 miles)
• Flaherty Family Medicine (1.4 miles)
• Imaging Center - Northern Heights (1.8 miles)
• Rochester Heart Institute (1.9 miles)
• Culver Medical Group (2.1 miles)
• Urmc Labs (2.1 miles)
• West Ridge OB/GYN (2.3 miles)

Restaurants

• Johnny's Irish Pub (1.4 miles)
• McDonald's (1.5 miles)
• Rubino's Imported Italian Food (1.8 miles)
• Chick-Fil-A (1.9 miles)
• Wendy's (1.9 miles)
• Chang Lung Chinese Restaurant (1.9 miles)
• Winfield Grill (2.2 miles)

Parks

• Tryon Park (1.7 miles)
• Durand Eastman Beach (2 miles)
• Bristol Play Area (3.3 miles)
• Seneca Park (3.5 miles)
• Cobbs Hill Park (3.6 miles)
• Martin Luther King Jr Memorial Park at Manhattan Square (3.6 miles)
• Highland Park (5 miles)

Theaters

• AMC Webster 12 (2.9 miles)

Hospitals

• Strong Memorial Hospital (2.9 miles)
• Highland Hospital (4.7 miles)

Transportation

• Amtrak (3.5 miles)
• Enterprise Rent-A-Car (5.2 miles)

Places of Worship

• Artisan Church (4.4 miles)