1175 Monroe Avenue, Rochester, NY 14620
For more information about senior living options: (866) 208-4318
Cobbs Hill Manor Costs & Pricing
Cobbs Hill Manor offers competitive monthly rates for its room types compared to the broader market in Monroe County and the state of New York. For a Semi-Private room, residents can expect to pay $2,472, which significantly undercuts both the county average of $3,412 and the state average of $4,389. Similarly, for those interested in a Studio room, Cobbs Hill Manor's cost of $3,347 is closely aligned with the local county rate of $3,416 but notably lower than the state average of $4,532. This advantageous pricing not only underscores Cobbs Hill Manor's commitment to affordability but also reflects its value as an appealing option for seniors seeking quality care without compromising on financial considerations.
| Floor plans | Cobbs Hill Manor | Monroe County | New York |
|---|---|---|---|
| Semi-Private | $2,472 | $3,412 | $4,389 |
| Studio | $3,347 | $3,416 | $4,532 |
Overall Review of Cobbs Hill Manor
Pros
The staff there is wonderful and very welcoming, and they knew her name on the first day.- The owner and staff have shown incredible commitment to serving everyone who needs their support.
- The extracurricular activities are amazing, offering unique experiences like flying a plane and trips to Niagara Falls.
- It is a great place where the reviewer’s mother and grandparents received great care.
- The facility appeared clean and quiet on the first floor, indicating a pleasant environment.
Cons
The staff are nasty, heartless, and unresponsive to family inquiries.- The administrator is deemed worthless, and the head nurse is evil and conniving for discontinuing insulin.
- The facility is unsafe for patients, with bed bugs and mice present, and it should be shut down.
- The food is disgusting and meals are not properly provided; activities are sparse.
- Medical attention has been ignored, with ambulance requests delayed and residents put at risk.
- The owner and staff are described as trash.
- The building is dirty, with filthy floors, fecal matter smeared on walls, and lingering cigarette smoke.
- There is no head nurse to supervise the nurses and aides, leading to poor care.
- The facility does not feel like appropriate assisted living and can resemble a nursing home in its level of care.
Review
Cobbs Hill Manor in Rochester, NY is best suited for families seeking a budget-conscious, human-scale assisted-living option where staff interaction feels tangible and programming leans toward engaging, creative outings rather than formal medical care. It appeals to residents who are moderately independent but want a personal, less clinical environment and who can tolerate an older facility with maintenance that is uneven at best. Those seeking pristine interiors, flawless cleanliness, or consistently rigorous medical oversight should look elsewhere.
Those considering alternatives should weigh a few red lines: if reliable medical supervision, prompt communication, and a consistently clean, modern setting are non-negotiable, Cobbs Hill Manor often misses the mark. Out-of-state families may find it especially challenging to obtain timely updates from social workers and nursing staff, a pattern that recurs in several accounts. For residents who require frequent medication management, rapid ambulance access, or urgent, responsive care, the gaps here are significant enough to steer toward a community with a clearer, more dependable medical workflow.
From a positives-in-practice standpoint, there are pockets of genuine warmth. Some staff members are described as welcoming, familiar, and capable of building rapport with residents, and there are occasional efforts to offer distinctive, bucket-list-style activities that feel outside the ordinary assisted-living routine. The rooms can be larger than in comparable facilities, and in certain moments the staff’s direct, hands-on approach shines through. Yet these bright spots feel sporadic and cannot compensate for the overarching inconsistencies that surface in care delivery, meal service, and environmental upkeep.
The main drawbacks cited across reviews are severe enough to outweigh the favorable anecdotes. Medical attention has been portrayed as uneven at best, with instances of insulin changes made without proper authority and ambulance needs going unmet for extended periods. Staffing is repeatedly labeled as insufficient or disengaged, and some families report perceived hostility or indifference from caregivers. Food quality is commonly criticized as cold or unappetizing, and dining and activity spaces are described as poorly configured or underutilized. Pest issues, bed bugs and mice, paired with cleanliness problems on higher floors and in kitchens compound safety concerns and erode confidence in day-to-day operations. The overall facility condition, dated décor, worn carpeting, cramped common areas, reinforces a sense that this is more institutional than homelike.
Taken together, the pros do not sufficiently offset the cons for families needing reliable, safe, and predictable care. The favorable reports of personable staff and occasional meaningful activities are appealing, but the frequency and impact of medical oversights, maintenance lapses, and hygiene problems dominate the narrative. For some residents, this may still work if vigilance is constant and communication lines are robust; for most, however, the risk profile is too high to ignore. The decision hinges on whether warmth and engagement can be sustained alongside a consistently safe medical and living environment.
For families actively evaluating Cobbs Hill Manor, a disciplined, due-diligence approach is essential. Schedule multiple visits across different days and shifts, and demand clear documentation on staffing levels, nurse supervision, and recent incident reports. Inspect kitchens and dining areas, not just the lobby, and request current pest-control and housekeeping records. Speak directly with the head nurse and frontline caregivers to gauge responsiveness and empathy. If timely responses, clean environments, reliable medication management, and a pest-free, well-maintained setting cannot be demonstrated in current operations, there are stronger, more dependable options available in the Rochester area that better align with expectations for safety, dignity, and consistent care.
118 resident community capacity
Assisted Living
Activities off-site
Air-conditioning
Beautician on-site
Cable or satellite TV
Computer center
Devotional services off-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Greater Rochester International (5 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Incontinence care
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Day trips and outings
Educational speakers / life long learning
Karaoke
Live dance or theater performances
Live musical performances
Visiting chaplain or priest
Assisted Living and Memory Care: Understanding Their Core Differences
Beyond the Bingo Hall: 50+ Enriching Activities for Seniors in Assisted Living
Understanding the Distinctions: Assisted Living and Memory Care Explained
