Cobbs Hill Manor

Pros

• The staff at Cobb's Hill Manor is described as wonderful and very welcoming, demonstrating a personal connection by knowing residents' names on their first day.
• The room size for residents at Cobb's Hill Manor is reported to be larger compared to other facilities.
• The facility maintains a clean environment, particularly noted in the lobby area during visits.
• During an in-person tour, the first floor of the facility appeared quiet and well-maintained, creating a welcoming atmosphere for visitors.

Cons

• The facility has neglected the medical needs of residents, leading to severe health crises, such as overlooking symptoms of heart failure for weeks.
• The food quality is consistently reported as poor, with cold meals and unappetizing options being served.
• There is a lack of adequate activities and engagement for residents, with limited options like coloring and bingo.
• Complaints about cleanliness are rampant, with reports of dirty hallways and rooms, including fecal matter on walls.
• Shared living spaces contribute to a lack of privacy and personal comfort for residents.
• Staff members have demonstrated a lack of attention to medication management and resident requests.
• The overall atmosphere appears chaotic during certain times, with residents acting out and staff not responding effectively.
• The facility's physical environment is described as outdated and aesthetically unpleasing.

Review

In recent years, there has been a troubling shift in the quality of care at several long-term care facilities, as evidenced by the experiences shared by families of residents. One such account revolves around a daughter’s harrowing experience with her mother, who had been residing in a facility for almost six years. The daughter expressed deep concern regarding the medical attention—or lack thereof—that her mother received. Instances abound where critical health issues were ignored; most alarmingly, her mother suffered from severe shoulder pain and shortness of breath for two weeks before being denied an ambulance. After threats to escalate the issue further, the facility finally called for emergency assistance. The outcome was dire: her mother's heart was failing at only 20 beats per minute due to undiagnosed mini heart attacks resulting from negligence.

This case is not an isolated incident, as it highlights systemic flaws within certain elder care facilities that can lead to life-threatening consequences. The daughter recounted another distressing event concerning her mother’s fractured pelvis, which went unaddressed for three weeks. Such neglect raises serious questions about the standards of care and empathy demonstrated by staff members tasked with ensuring the health and well-being of vulnerable residents. Once regarded as a reputable establishment, this facility's decline over the years has prompted the daughter to consider relocating her mother elsewhere, marking a significant shift in their perception of safety and trust in caregiving.

Food quality is another area where many facilities seem to falter significantly. One family reported their loved one’s experience at Cobb's Hill Manor, where they noted that while the staff were warm and personable—learning their resident’s name on day one—the overall dining experience was disappointing. Residents were served cold meals that lacked nutritional value, exemplified by a menu featuring dried-out hamburgers and unappetizing cereal options. This situation underscores the importance of quality nutrition in maintaining residents’ health but also reflects on broader issues regarding management priorities within these homes.

A detailed tour conducted by one family painted an unsettling picture of conditions within another facility. Despite initial impressions suggesting cleanliness and tranquility on the ground floor lobby, descending to higher levels revealed chaos among residents exhibiting disruptive behavior toward nursing staff and each other. Pervasive filth marked hallway floors along with unsightly stains on walls—a scene quite contrary to what would be expected in any caring environment dedicated to senior citizens' welfare.

Residents attempting to navigate elevators showcased not only confusion but also desperation as they sought freedom from an institution that seemed unable or unwilling to maintain order or safety inside its own premises. As if those concerns weren't enough, reports surfaced regarding individuals sneaking cigarettes despite strict policies against such behavior—further complicating already troubling conditions necessitating intervention.

Despite cleanliness being praised by some reviews upon entering certain facilities like Cobb's Hill Manor—even describing them as old but tidy—the reality experienced by families often paints a stark contrast filled with alarming stories about inadequate medical support or deteriorating living conditions leading them toward fear rather than comfort for their loved ones who reside there long-term.

All these narratives underline profound implications regarding elderly care across various institutions today—not merely highlighting complaints against individual caregivers—but raising essential points about systematic practices overlooked when prioritizing profit over dignity and safety amid aging populations desperately needing compassion-driven services tailored specifically towards enhancing their lives instead of worsening them through negligence or apathy exhibited within commercialized approaches dominating many current healthcare landscapes faced head-on with challenges every day.

This area of Rochester, New York offers a convenient and vibrant neighborhood for senior living. With a variety of restaurants and cafes within walking distance, there are plenty of dining options to enjoy. Additionally, several parks and places of worship are nearby, providing opportunities for relaxation and spiritual fulfillment. Access to pharmacies, physicians, and hospitals in close proximity ensures easy access to healthcare services. The availability of transportation options like Amtrak adds to the convenience of living in this area. Overall, this neighborhood offers a well-rounded community with amenities that cater to the needs and interests of seniors.

Restaurants

• Jeremiah's Tavern (0.1 miles)
• Village Bakery & Cafe (0.4 miles)
• Blu Wolf Bistro (0.8 miles)
• Jines Restaurant (0.8 miles)
• Highland Park Diner (0.8 miles)
• Half Pint Pub (0.9 miles)
• Sager Beer Works (1 miles)

Parks

• Cobbs Hill Park (0.4 miles)
• Highland Park (1.5 miles)
• Martin Luther King Jr Memorial Park at Manhattan Square (1.6 miles)
• Durand Eastman Beach (2 miles)
• French Road School Playground (2.6 miles)
• Tryon Park (2.8 miles)

Places of Worship

• Artisan Church (0.7 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• Highland South Wedge Pharmacy (1 miles)
• Walgreens (1 miles)
• Southside Apothecary (1.2 miles)
• Highland Hospital Pharmacy (1.3 miles)
• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (1.5 miles)

Physicians

• Allergy & Rheumatology - Rochester/Alexander Park (1.1 miles)
• Fantuzzo - Oral, Maxillofacial & Dental Implant Surgery (1.2 miles)
• Imaging Center - Alexander Park (1.2 miles)
• Occupational Medicine Services (1.2 miles)
• Highland Hospital Radiation/Oncology (1.3 miles)
• Greater Rochester Neurology PC (1.3 miles)
• Dr Miller and Dr Fontana (1.4 miles)

Hospitals

• Highland Hospital (1.3 miles)
• Strong Memorial Hospital (1.6 miles)
• URMC Sawgrass Surgical Center (2.2 miles)
• James P Wilmot Cancer Center (2.4 miles)
• Strong Memorial Hospital - Cardiology (2.4 miles)
• SMH Nicu (2.4 miles)
• Neuro ICU 8-1200 (2.4 miles)

Cafes

• Locals Only (1.4 miles)
• Ugly Duck Coffee (1.6 miles)
• Java's Cafe (1.8 miles)
• New City Cafe (2.1 miles)
• Starbucks (2.1 miles)
• 1872 Cafe (2.5 miles)
• Tree Town Cafe (3.1 miles)

Transportation

• Amtrak (2.3 miles)