ROHM Services

Pros

• The staff at Latta is attentive and caring.
• He is recovering at Latta.

Cons

• The management at Wayne County Newark Manor is rude and unprofessional.
• They called him at home on his day off to say he was fired for an alleged gossip accusation.
• The staff were gossiping before he ever went there.
• There are roaches in the facility.
• The owner has not returned calls regarding two bad experiences at two of his nursing homes.

Review

Care facilities often leave a strong impression based on the daily interactions families have with staff and management, and the accounts shared here reflect a mix of frustration and reassurance found in the broader landscape of elder care. One voice describes a troubling experience at Wayne County Newark Manor, painting a picture of management that felt rude and unprofessional. The episode left a lasting impression about how a facility is run and how issues are handled, underscoring how crucial respectful communication and professional conduct can be when families are navigating difficult times.

The negative encounter at Newark Manor centers on a day that no one hopes to experience this kind of news: being contacted at home on a day off with the word that employment had ended, supposedly over an accusation of gossip. The account emphasizes that the firing came as a shock, and it adds the detail that the person believes gossiping had already been taking place at the facility even before their arrival. This combination of abrupt personnel action and the perception of an unhealthy gossip culture feeds a sense of distrust about the work environment there.

Complementing the description of the management style and workplace culture is a report about the physical and environmental conditions, specifically a claim of roaches at the facility. The reviewer cautions others to be careful, signaling that pest concerns were part of their overall assessment of Newark Manor. Taken with the other observations, this detail contributes to a broader impression of care quality and the lived reality of staying or working within that facility.

In addition to the Newark Manor account, there is a note about trying to engage with the owner directly. The reviewer says they are seeking a callback from one of the owners regarding two bad experiences at two of the owner's nursing homes. This shows an attempt to address concerns through direct communication with leadership, reflecting a desire for accountability and resolution rather than airing grievances in silence.

Against this backdrop of negative experiences, another part of the story provides a contrasting perspective related to Latta, where a family member's father has spent time in various rehab settings before now recovering there. In this case, the staff at Latta is described as attentive and caring, offering reassurance and a sense of support during a challenging recovery period. This positive note serves as a counterpoint to the concerns raised about Newark Manor, illustrating how experiences within the same broader field can diverge significantly from one facility to another.

Taken together, the collection of reflections highlights how varied the experience of elder care can be. The Newark Manor account emphasizes concerns about management style, workplace culture, and even facility conditions, while the Latta experience illustrates the potential for compassionate, attentive care when the right staff and environment align. For families making decisions about care, these narratives underscore the importance of careful evaluation, direct communication with facility leadership, and firsthand observations of both the living environment and the people who deliver daily care.

This part of Rochester, New York, offers a vibrant and diverse community with convenient access to various amenities. The area is home to a variety of restaurants ranging from casual pub fare to upscale dining options, ensuring that residents have a wide selection of culinary experiences to choose from. Additionally, there are several reputable hospitals and pharmacies located within close proximity, providing peace of mind for seniors who value easy access to healthcare services. Nearby cafes offer comfortable spaces for socializing or enjoying a quiet cup of coffee. The presence of physicians' offices and medical centers nearby ensures that residents have easy access to essential healthcare services. In terms of recreation, the area boasts several parks and outdoor spaces where seniors can enjoy walks or picnics surrounded by nature. Overall, this part of Rochester offers a well-rounded living experience with an array of amenities that cater to the needs and interests of senior residents. Please note that Rochester is known for its cold winters with heavy snowfall, so it's important for seniors considering this area for living to be prepared for inclement weather conditions and plan accordingly.

Restaurants

• Half Pint Pub (0.2 miles)
• Jines Restaurant (0.4 miles)
• Blu Wolf Bistro (0.5 miles)
• Hot Shots Indoor Beach Volleyball Club (0.6 miles)
• Jim's On Main (0.6 miles)
• Roc Brewing Co. (0.7 miles)
• Sager Beer Works (0.8 miles)

Hospitals

• Strong Memorial Hospital (0.5 miles)
• Highland Hospital (1.6 miles)
• Strong Memorial Hospital - Cardiology (2.8 miles)
• James P Wilmot Cancer Center (2.9 miles)
• SMH Nicu (2.9 miles)
• Neuro ICU 8-1200 (2.9 miles)
• URMC Sawgrass Surgical Center (3 miles)

Pharmacies

• CVS Pharmacy (0.5 miles)
• Highland South Wedge Pharmacy (1 miles)
• Highland Hospital Pharmacy (1.6 miles)
• CVS Pharmacy (1.6 miles)
• Walgreens (1.8 miles)
• Walgreens (1.9 miles)
• Southside Apothecary (2.1 miles)

Cafes

• Locals Only (0.5 miles)
• Ugly Duck Coffee (0.7 miles)
• Java's Cafe (0.9 miles)
• New City Cafe (1.3 miles)
• 1872 Cafe (2 miles)
• Starbucks (2.7 miles)

Physicians

• Occupational Medicine Services (0.5 miles)
• Allergy & Rheumatology - Rochester/Alexander Park (0.6 miles)
• Imaging Center - Alexander Park (0.7 miles)
• Urmc Labs (1.1 miles)
• Culver Medical Group (1.1 miles)
• Highland Hospital Radiation/Oncology (1.6 miles)
• Pain Management Center (1.6 miles)

Parks

• Martin Luther King Jr Memorial Park at Manhattan Square (0.9 miles)
• Cobbs Hill Park (0.9 miles)
• Durand Eastman Beach (1.1 miles)
• Highland Park (1.9 miles)
• Tryon Park (2.4 miles)

Places of Worship

• Artisan Church (1.4 miles)

Transportation

• Amtrak (1.4 miles)