Midtown Manor Apartments

Pros

• Conifer LLC has taken control and is actively addressing issues toward a better environment.
• The efforts so far have been obvious and professionally attended to.
• The location is moving forward with the best of intentions ahead.
• The reviewer recommends stopping by to view and consider living there.
• The apartments are nice.
• The downtown Midtown Manor area is loved by residents.

Cons

• The water systems cannot be repaired.
• Water is shut off for long periods without warning.
• The contractors are hired with a Groupon discount.
• The building is poorly managed and maintained.
• Tenants are treated like shelter clients.
• There are no handicapped accessible doors.
• The laundry conditions are terrible.

Review

Tower at Park Square, which used to be known as Midtown Manor, is clearly in a state of transition. With ownership now in the hands of Conifer LLC, residents report a noticeable shift in focus and management style. The new regime is described as "aggressively attending to the many issues toward the goal of a better environment," a level of attention that hasn't been seen in the neighborhood for years. People who have lived there for over a decade say the changes are obvious and professionally handled, and they encourage others to come by, see the improvements for themselves, and consider making the building their home. The message is hopeful and practical: live here with a respectful and positive attitude, and channel complaints through the proper channels at the front desk. The community is invited to view how change, though slow, can be meaningful when pursued with patience and goodwill.

Amid the optimism about construction, repairs, and overall environment, a persistent thread remains: the water system woes. Several residents express disbelief that the building's water problems can't seem to be resolved. Flyers routinely slide under doors warning of long shutoffs, with the company framing these interruptions as a "final" attempt to fix issues that have lingered for years. In one recent instance, water was cut off without any warning, leaving residents unable to make coffee or prepare breakfast. The frustration is compounded by the pattern of announcements: a prior flyer claiming a final repair, followed by another disruption without a heads-up. One resident jabs that it can feel like contractors are hired at bargain rates, humorously likening the situation to a Groupon deal. For some, living in this building feels like constant negotiation with uncertainty, even as they acknowledge improvements in other areas.

There is a contrasting note of affection and satisfaction from other residents as well. Muted but clear praise emerges in phrases like "Love it downtown Midtown Manor" and "Nice apartments." These comments reflect that, for some tenants, the apartments themselves are comfortable and appealing, and the location remains desirable. The positive sentiments about the unit design, the overall feel of the building, and the downtown setting balance the more pragmatic concerns about maintenance and service reliability. In short, for some inhabitants, the residence provides real value and appeal, even as it grapples with ongoing operational challenges.

Yet the darker side of the housing experience is equally vivid in the feedback. Critics describe the building as poorly managed and maintained, with tenants treated as if they were shelter clients. The lack of handicapped-accessible doors stands out as a concrete accessibility issue, and dirty corridors and the prevalence of theft contribute to a sense of vulnerability and neglect. Laundry facilities are singled out as particularly problematic, described as offering dreadful conditions. Taken together, these concerns paint a picture of a building where essential services and common-area upkeep fall short of residents' expectations, creating daily friction and raising questions about safety, respect, and the overall living environment.

What emerges from these reviews is a complex portrait of a property in flux. On one hand, the new ownership signals a fresh commitment to addressing long-standing issues, and residents who have noticed tangible progress speak positively about the direction and professionalism of the improvements. On the other hand, critical experiences persist that touch on fundamental aspects of daily life - reliable water, clear communication about outages, accessible design, clean public spaces, and secure, well-maintained laundry facilities. The divergence in guest experiences suggests that while good-faith efforts are underway, not all residents are feeling the benefits yet, and some issues - particularly the water disruptions and maintenance gaps - continue to undermine confidence.

Potential tenants and current residents would do well to view this property as a work in progress. The new management's intent appears genuine, and the visible strides toward a better environment are encouraging. However, the ongoing water outages, inconsistent warning practices, and grievances about management and everyday amenities indicate that patience and continued engagement will be essential. It is a place with real appeal and a clear willingness to improve, but it also demands resilience from those who live there and a continued commitment from leadership to address the most persistent pain points. If you're drawn to its downtown location and the prospect of a refreshed management approach, it's worth giving the building a closer look - while keeping expectations calibrated to the reality of a property still ironing out structural and operational wrinkles.

This area of Rochester, New York offers a blend of natural beauty and urban convenience, making it an ideal location for senior living. With several parks nearby, such as Martin Luther King Jr Memorial Park and Cobbs Hill Park, residents can enjoy outdoor activities and scenic walks. There are also a variety of restaurants and cafes within walking distance, providing plenty of options for dining out or grabbing a coffee with friends. In terms of healthcare, there are multiple physicians' offices and hospitals in the vicinity, including Strong Memorial Hospital and Highland Hospital, ensuring easy access to medical services. Transportation is convenient with Amtrak station located nearby for any travel needs. Additionally, there are pharmacies and places of worship in the area, catering to the various needs of seniors living in this community.

Parks

• Martin Luther King Jr Memorial Park at Manhattan Square (0.1 miles)
• Cobbs Hill Park (1.6 miles)
• Durand Eastman Beach (1.6 miles)
• Highland Park (1.7 miles)
• Genesee Valley Park (3 miles)
• Seneca Park (3 miles)
• Tryon Park (3.1 miles)

Restaurants

• Roc Brewing Co. (0.1 miles)
• Strangebird (0.3 miles)
• The Vesper (0.4 miles)
• Jim's On Main (0.6 miles)
• Fifth Frame Brewing (0.7 miles)
• Half Pint Pub (0.8 miles)
• Rochester Public Market (0.9 miles)

Cafes

• Java's Cafe (0.2 miles)
• Ugly Duck Coffee (0.2 miles)
• Locals Only (0.3 miles)
• 1872 Cafe (1.2 miles)
• New City Cafe (1.8 miles)
• Starbucks (2.4 miles)

Physicians

• Imaging Center - Alexander Park (0.4 miles)
• Allergy & Rheumatology - Rochester/Alexander Park (0.4 miles)
• Occupational Medicine Services (1.3 miles)
• Highland Hospital Radiation/Oncology (1.3 miles)
• Pain Management Center (1.4 miles)
• Urmc Labs (1.8 miles)
• Culver Medical Group (1.8 miles)

Hospitals

• Strong Memorial Hospital (0.6 miles)
• Highland Hospital (1.4 miles)
• Strong Memorial Hospital - Cardiology (2.5 miles)
• SMH Nicu (2.5 miles)
• James P Wilmot Cancer Center (2.5 miles)
• Neuro ICU 8-1200 (2.5 miles)
• University Of Rochester Medical Center Surg/Path Lab (2.6 miles)

Transportation

• Amtrak (0.7 miles)

Pharmacies

• Highland South Wedge Pharmacy (0.9 miles)
• CVS Pharmacy (1.2 miles)
• Highland Hospital Pharmacy (1.3 miles)
• Walgreens (1.7 miles)
• Genesee Campus Apothec (1.9 miles)
• Walgreens (2 miles)
• Southside Apothecary (2.2 miles)

Places of Worship

• Artisan Church (1.5 miles)