Wesley Gardens

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Wesley Gardens

3 Upton Park, Rochester, NY 14607

For more information about senior living options: (844) 490-3973

1.8 from 6 reviews
5 stars
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4 stars
1
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    Overall Review of Wesley Gardens

    Pros

    • pro The staff at Wesley Gardens have been friendly and helpful during interactions with family members.
    • pro The facility was clean, tidy, and nicely kept in the reception area.
    • pro There were large and adequate rooms available for residents.
    • pro The physical therapy staff were described as friendly by some residents.
    • pro There seem to be a variety of activities offered for residents to participate in.
    • pro Overall, some individuals found their experience at Wesley Gardens to be satisfactory.

    Cons

    • pro The facility is described as filthy, with dirty rooms and furniture.
    • pro Staff members, aside from a few, are labeled as lazy and uncaring.
    • pro Residents often wait an excessive amount of time for assistance after pressing call buttons.
    • pro There are reports of poor food quality and terrible dining experiences.
    • pro Some staff exhibit unprofessional behavior, including swearing and being inconsiderate towards residents' needs.
    • pro One reviewer noted that the nursing staff was inattentive while enduring personal discomfort.
    • pro Patients without family support are particularly vulnerable, leading to feelings of heartbreak regarding their care.
    • pro Concerns were raised about delayed or nonexistent responses from staff when help was requested.

    Review

    Reviews about Wesley Gardens reveal a stark contrast in resident experiences, highlighting significant issues related to care quality, staff behavior, and overall facility conditions. While some visitors express relief and satisfaction with certain aspects of the rehabilitation services, others recount disturbing encounters that lead them to strongly advise against the facility.

    On one hand, there are accounts from family members who have recently placed loved ones at Wesley Gardens. One reviewer shared their experience of a relative currently undergoing rehabilitation there. The family member appreciated the clean and well-kept reception area upon arrival, noting that communication with friendly staff had been largely positive despite limited interaction due to COVID-19 restrictions. They expressed hope for more updates regarding their mother's care plan but were still encouraged by the initial impressions of the environment and professional conduct of the aides they encountered.

    In stark contrast, however, former residents paint a much grimmer picture of life within Wesley Gardens. A particularly alarming account captures the chaos and disarray faced by individuals residing there. One reviewer described an evacuation on Christmas Eve that led them from Rochester to Canandaigua under distressing circumstances; they left behind essential belongings without proper notice or assistance. Although ultimately relieved by the evacuation decision, this individual reported encountering lazy and inconsiderate aids while residing there. Accusations included aides ignoring call lights while absorbed in personal conversations or their phones, resulting in prolonged waits for basic assistance like using the bathroom—a situation so severe it led to humiliation for some residents.

    The dissatisfaction extended beyond sheer neglect; descriptions of living conditions also alarmingly reflected unsanitary practices. Multiple reviewers noted filthy furniture and an overall lack of cleanliness throughout the facility. Instances where patients waited over two hours for urgent bathroom assistance raised serious concerns regarding staff presence and awareness of resident needs—indications of possible systemic failures in caregiving protocols. One former resident recounted an encounter with a nurse appearing ill while administering medication, which raises further questions about safety standards upheld at Wesly Gardens.

    Food quality emerged as another significant point of contention—a common grievance reported among those impacted by their stay at the facility. Negative remarks included mentions of terrible meal options coupled with no hot water availability for residents needing bathing or hygiene assistance. This aspect not only highlights displeasure with dining services but could also have implications on residents' overall health outcomes if nutritional needs fail to be met adequately.

    Despite these glaring problems highlighted across several reviews, not every account was entirely bleak. Some individuals did acknowledge positive interactions with physical therapists and specific aides who made sincere efforts to provide support during therapy sessions—showing that even within troubled environments, dedicated professionals continue to make a difference despite overarching systemic flaws present in care delivery.

    Ultimately, these contradictory reviews underscore critical issues facing Wesley Gardens: serious concerns about staffing levels and responsiveness leading to neglectful care practices alongside reports reflecting minimal regard for sanitary living conditions could place vulnerable residents at risk. Families searching for reliable rehabilitative services should exercise diligence in researching facilities like Wesley Gardens thoroughly—taking heed of both glowing praises as well as deeply concerning criticisms before making such essential decisions regarding loved ones' care.

    Features

    Housing

    • 200 resident community capacity 200 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Greater Rochester International (5 miles away) Greater Rochester International (5 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Wesley Gardens in Rochester, NY is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and fully furnished living environment, with private bathrooms and plenty of outdoor space for relaxation and recreation.

    Residents at Wesley Gardens can enjoy various amenities such as a beauty salon, gaming room, small library, and fitness center to stay active and engaged. High-speed internet and cable/satellite TV are also available for entertainment purposes. The community operates its transportation services for non-medical needs, making it convenient for residents to run errands or attend social outings.

    When it comes to care services, Wesley Gardens offers 24-hour supervision and assistance with activities of daily living. Trained staff members are available round-the-clock to provide support with bathing, dressing, transfers, medication management, meal preparation, and following special dietary restrictions such as diabetes diets. Mental wellness programs are also offered to ensure the emotional well-being of residents.

    The dining experience at Wesley Gardens is exceptional, with restaurant-style meals prepared by skilled chefs. The community accommodates special dietary restrictions to ensure each resident receives nutritious and delicious meals.

    Residents can look forward to an active social calendar with a variety of planned activities including fitness programs, day trips, resident-run activities, and scheduled daily activities. Concierge services are available to assist residents with any additional needs or inquiries they may have.

    Located in proximity to numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals, and transportation options make it convenient for residents to access essential services or explore the surrounding area.

    Overall, Wesley Gardens provides a warm and supportive environment where residents can live comfortably while receiving personalized care assistance.

    Nearby Places of Interest

    This area of Rochester, New York, offers a vibrant and diverse community with a variety of amenities within close proximity. With several restaurants, cafes, and pharmacies within walking distance, residents can easily access dining options and healthcare services. The presence of reputable hospitals like Strong Memorial Hospital and Highland Hospital ensures quality medical care is readily available. Additionally, the abundance of parks such as Martin Luther King Jr Memorial Park at Manhattan Square and Cobbs Hill Park provide opportunities for outdoor recreation and relaxation. Public transportation options like Amtrak make it convenient to travel around the city. The area also includes places of worship like Artisan Church for spiritual support and community engagement. Overall, this neighborhood offers a mix of convenience, healthcare facilities, recreational opportunities, and cultural diversity that may appeal to individuals considering senior living in the area.

    Restaurants

    • Half Pint Pub (0.3 miles)
    • Jim's On Main (0.5 miles)
    • Roc Brewing Co. (0.5 miles)
    • Jines Restaurant (0.6 miles)
    • Blu Wolf Bistro (0.6 miles)
    • Hot Shots Indoor Beach Volleyball Club (0.7 miles)
    • Rochester Public Market (0.8 miles)

    Hospitals

    • Strong Memorial Hospital (0.3 miles)
    • Highland Hospital (1.6 miles)
    • Strong Memorial Hospital - Cardiology (2.8 miles)
    • James P Wilmot Cancer Center (2.8 miles)
    • SMH Nicu (2.8 miles)
    • Neuro ICU 8-1200 (2.9 miles)
    • University Of Rochester Medical Center Surg/Path Lab (2.9 miles)

    Cafes

    • Locals Only (0.4 miles)
    • Ugly Duck Coffee (0.5 miles)
    • Java's Cafe (0.7 miles)
    • New City Cafe (1.3 miles)
    • 1872 Cafe (1.8 miles)
    • Starbucks (2.6 miles)

    Physicians

    • Allergy & Rheumatology - Rochester/Alexander Park (0.5 miles)
    • Imaging Center - Alexander Park (0.6 miles)
    • Occupational Medicine Services (0.7 miles)
    • Urmc Labs (1.2 miles)
    • Culver Medical Group (1.2 miles)
    • Highland Hospital Radiation/Oncology (1.6 miles)
    • Pain Management Center (1.6 miles)

    Pharmacies

    • CVS Pharmacy (0.7 miles)
    • Highland South Wedge Pharmacy (1 miles)
    • Highland Hospital Pharmacy (1.5 miles)
    • CVS Pharmacy (1.7 miles)
    • Walgreens (1.8 miles)
    • Walgreens (2 miles)
    • Southside Apothecary (2.1 miles)

    Parks

    • Martin Luther King Jr Memorial Park at Manhattan Square (0.7 miles)
    • Cobbs Hill Park (1.1 miles)
    • Durand Eastman Beach (1.1 miles)
    • Highland Park (1.9 miles)
    • Tryon Park (2.5 miles)

    Transportation

    • Amtrak (1.2 miles)

    Places of Worship

    • Artisan Church (1.4 miles)

    Frequently Asked Questions

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